# Juvonno Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Juvonno Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/187418/Juvonno

---

# 

 Juvonno Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Juvonno

## What is Juvonno?

Simplify clinic operations and scale effortlessly with Juvonno—the all-in-one EMR & clinic management software built to grow with you. Manage scheduling, billing, charting, reporting, patient communication, and telehealth from one flexible, customizable solution. Juvonno’s unmatched flexibility supports health practices of all sizes and disciplines with customizable workflows, location settings, forms, and charts. Stay HIPAA, PIPEDA, and PCI compliant while accessing your practice anytime, anywhere. Full-service onboarding, flexible data migration, and dedicated support make switching easy. Easily customize workflows, control user access, and connect your favorite tools through built-in integrations or Juvonno’s open API. Now featuring AI-powered charting, integrated online payments, and direct billing to Claims MD—saving you time and helping you get paid faster.

## What is Juvonno used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Massage Therapy](https://www.capterra.com/massage-therapy-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Overall rating

Based on 56 user reviews

Reviews sentiment

Positive

93%

Neutral

2%

Negative

5%

Starting price

CA$55

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Chiropractic / 2026
-   Electronic Medical Records / 2026
-   Medical Practice Management / 2025
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-   Patient Portal / 2025
-   Physical Therapy / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Appointment Scheduling / 2026
-   Chiropractic / 2026
-   Electronic Medical Records / 2026
-   Massage Therapy / 2026
-   Medical Billing / 2026
-   Medical Practice Management / 2026
-   Patient Engagement / 2026
-   Patient Management / 2026
-   Patient Portal / 2026
-   Patient Scheduling / 2026
-   Physical Therapy / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Chiropractic / 2026
-   Electronic Medical Records / 2026
-   Massage Therapy / 2026
-   Medical Billing / 2026
-   Medical Practice Management / 2026
-   Patient Management / 2026
-   Patient Scheduling / 2026
-   Physical Therapy / 2026

## Juvonno alternatives

Highest Rated

[4.8 (1,153)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (3,635)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (508)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/187418/Juvonno/alternatives/)

## FAQs about Juvonno

Overview

### Which roles and teams benefit most from Juvonno?

Juvonno is most used by clinic owners, managers, and front-office administrators who need to oversee scheduling, billing, reporting, and daily operations across healthcare practices. Therapists, chiropractors, and other practitioners benefit from streamlined charting, appointment management, and patient communication, while leadership teams use it to improve workflow visibility and practice efficiency.

Answer based on 55 reviews

Overview

### What company size and industries is Juvonno built for?

Juvonno is built primarily for small clinics, with 96% of reviewers from small businesses, especially in Health, Wellness and Fitness at 58%. It also serves Medical Practice at 20% and Hospital & Health Care at 16%, while supporting midsize organizations, which account for 4% of reviewers.

Answer based on 55 reviews

Features and Usability

### What are the key features of Juvonno?

Juvonno includes core practice management features such as appointment scheduling, patient management, billing and invoicing, charting, and reporting. Differentiating capabilities include online booking through the patient portal, direct billing, staff messaging, customizable workflows and reports, plus document storage and secure patient communication for clinic operations.

Answer based on 17 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Juvonno starts at CA$55 per month for the Lite plan, with Premium at CA$99 per month and Enterprise custom-priced. Lite includes appointment reminders, scheduling, charting, invoicing, online payments, and telehealth. Reviewer feedback mentions pricing can be high, and that costs may vary by concurrent-user billing.

Answer based on 7 reviews

Integrations

### Which third-party tools and platforms does Juvonno integrate with?

Juvonno integrates with Wibbi, OHIP Billing, Stripe Billing, and TELUS Digital. The available catalog integrations cover billing and patient exercise program workflows, including direct billing support through OHIP Billing and card-on-file payments through Stripe Billing, plus Wibbi for sharing and tracking exercise programs.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does Juvonno offer?

Juvonno provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover structured group learning, documentation offers written reference material, and videos provide self-paced walkthroughs.

Answer based on 6 reviews

Getting Started and Support

### What customer support options does Juvonno offer?

Juvonno provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the help center and support chat as easy to use and helpful, while some note that faster responses and a fuller help section would improve the experience.

Answer based on 6 reviews

Patient management

### How well does Juvonno handle patient management?

Juvonno handles patient management well for many clinics through online booking, charting, patient records, communication tools, and a secure portal. Multidisciplinary practices and larger clinic teams often value its customization and integrated workflows, though some users find the layout less intuitive and mention occasional portal, messaging, or profile navigation issues.

Answer based on 17 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

4.7 (32)

87.50% of 32 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Confirmations/Reminders

4.6 (24)

83.33% of 24 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

HIPAA Compliant

4.8 (24)

83.33% of 24 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Online Booking

4.5 (22)

95.45% of 22 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Appointment Scheduling

4.8 (19)

78.95% of 19 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Scheduling

4.8 (19)

68.42% of 19 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Juvonno 100 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Creation, administration, and evaluation of assessments or tests

Automatically create schedules based on business needs or employee availability and qualifications

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Schedule in-person or online classes

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track and manage adherence to policies for any service, product, process, or supplier

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Plan an event's time and location

Database of frequently used, popular workout routines

Serves chiropractic practices

Intended for medical use such as diagnosis, treatment, and consultation

Designed specifically for physical therapy practices

Store, manage and track all forms in a centralized location

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Automatically find mutually available meeting time slots across multiple calendars

Compliant with healthcare rules and regulations around the world

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Communicate using messages within the system

Access software remotely via mobile devices

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Allows medical providers to engage patients in a variety of ways to ensure their health.

Managing and tracking patient health, progress, communication, and treatment plans

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Reporting on how each user, task or process has advanced since its initiation

Design, communicate, and distribute incentives to perform a specific action

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the rescheduling of appointments

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Create treatment plans that document interventions and outcomes to track patient progress

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (56)

4.5

Based on 56 reviews

## Pricing

Value for money

4.5 (54)

[View pricing plan details](https://www.capterra.com/p/187418/Juvonno/pricing/)

Lite

CA$55.00

Other,Per Month

It includes:

-   appointment scheduling
-   appointment reminders
-   charting
-   invoicing
-   telehealth
-   online payment processing

Premium

CA$99.00

Other,Per Month

It includes:

-   appointment scheduling
-   appointment reminders
-   charting
-   EMR
-   invoicing
-   insurance billing
-   patient portal & online booking
-   memberships
-   telehealth
-   online payment processing
-   custom workflows
-   customizable charts & forms

Value for money

4.5 (54)

4.5

Based on 54 reviews

## Integrations

[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[

Wibbi](https://www.capterra.com/p/219523/Wibbi/)[

OHIP Billing](https://www.capterra.com/p/150206/OHIP-Billing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (55)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (55)

4.6

Based on 55 reviews

## User reviews

Overall rating

4.6

Based on 56 reviews

Filter by rating

5(45)

4(7)

3(1)

2(0)

1(3)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Physiotherapist

Medical Practice

### "Great tool for clinics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 23, 2026

Pros

Its very good software to make notes and keep patient's information. You can book appointments and super easy to use. Great value for money too

Cons

Sometimes the data doesn't get saved even though it says saved. Logs you out after sometimes and all data is gone

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Amy M.

Administrative

Health, Wellness and Fitness

### "Great System for New Beginnings "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2026

Overall, this is an awesome system to use when you are starting a new business and has the ability to grow with your business.

Pros

This is a user friendly EMR system. The support team is awesome and they offer virtual trainings to assist you and your team, with personalized settings and live how to tutorials. I also appreciate that it has a patient portal and offers a billing system (additional, yet affordable subscription). The appointment scheduling, set up of SOAP notes, charts, and registration documents was simple, but when I needed assistance, the support team responded to emails quickly.

Cons

I would have liked about 30 more minutes during the live trainings, I think it would’ve allowed for a more in depth discussion vs an overview.

Alternatives considered

[Tebra](https://www.capterra.com/p/129169/Tebra/)

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reasons for choosing Juvonno

Juvonno offered everything that I needed and their prices are very reasonable, which is great when starting a business and attempting to maintain a reasonable budget.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Dr Kamal T.

Medical Director and Plastic Surgeon

Medical Practice

### "Marketed as an EMR but falls far short"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 29, 2026

When we determined the system was not a good fit and decided to transition back to Accuro, we encountered significant challenges with data migration and received little to no support during the process. Overall, Juvonno did not meet our expectations of a true EMR, and clinics should carefully evaluate its capabilities before committing.

Pros

Faxing was the only straightforward and functional feature, although we ended up having to go back to our original fax provider.

Cons

The platform was oversold during the sales process. In practice, the layout is disorganized and not intuitive, making daily workflows inefficient. The voice dictation feature is also very limited - it does not support basic punctuation or capitalization, making it impractical for clinical documentation. It also sent incorrect appointment texts and emails to patients, including communications we did not authorize. The patient portal was frequently inaccessible, and we spent significant time assisting patients just to help them navigate basic access issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DJ

Dr. J B.

Chiropractor

Health, Wellness and Fitness

### "Awesome All-In-One program for multidisciplinary clinic, phenomenal customer service "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2025

We are very happy with Juvonno. We have several practitioners in our clinic, all using different programs (PMP, Setmore, Noterro). Juvonno has integrated all of us on their program. It's an all-in-one program, we are very happy. Custermer service is top notch, they are prompt with any inquiries.

Pros

We are a multidisciplinary company: Chiropractic, Massage Therapy and Acupuncture. This program meets all our needs - easy online booking for the patients, electronic charting - including patient intake forms, soap notes etc., integrated direct billing with insurance and auto insurance, customization to what we need. They are Canadian based, familiar with our legislative requirements and they have phenomenal customer service.

Cons

It's overwhelming at first, especially if you are coming from a paper-based clinic to fully embracing the online/electronic route like us. It would be difficult to set up on your own. Having said that though, Juvonno has been exceptional with step-by-step guidance through it. It's well worth it.

Switched from

[PMPeople](https://www.capterra.com/p/204655/PMPeople/)

We wanted an All-In-One system instead of using multiple systems. We have 5 practitioners coming from several systems (PMP, Noterro, Setmore), integrated all of us while still maintaining independent practices within the clinic. They are also Canadian based, familiar with our provincial requirements.

Alternatives considered

[Aspire](https://www.capterra.com/p/187445/AspireIQ/)

Reasons for choosing Juvonno

Though it would have been a great transition from the PMP program, they did not fulfill the HCAI integration, and there were several flaws with their online booking experience

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Staci B.

Owner Manager

Health, Wellness and Fitness

### "Customer for over 10 years."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 6, 2025

Amazing. I always get help when I need it. Even for the smallest things. The team is incredible. The product is easy to use, good reporting and makes life easy.

Pros

Customer Service is A+++++. We have had it for over 10 years. We appreciate the growth of the product and needed developments.

Cons

They develop quickly and sometimes areas need fine tuning, before moving on. The clients seem to complain more than the staff/managers. But we still like using it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Tammy K.

Receptionist

Health, Wellness and Fitness

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2025

Easy to use and navigate around. I like the look of it and how easy it is to book my clients months in advance

Pros

Appointment management, easy to book appointments good patient management. Like the options to change availability for my practitioners

Cons

Use of the availability for practitioners. Inconvenient to change availability. It seems to take a lot of steps to get to availability and change it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Crystal G.

GP Psychotherapy

Medical Practice

### "So glad I found Juvonno!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 22, 2025

Amazing product. I will absolutely be recommending this product to colleagues. I feel like I discovered a diamond in the rough (the rough being the world of EMR/platforms that currently exist and have dominated the market and are very costly).

Pros

I love that Juvonno has everything I need in one place--really minimizing the number of vendors I need to subscribe to. My patients have found it easy to use. The onboarding process was outstanding and the customer support has been impeccable. The price is very affordable.

Cons

I'm quite satisfied with the product overall, the lay-out for a cumulative patient profile is a bit different than I am used to, but not an issue. There were a couple of technical glitches with iPhones/Macs with video not being connected in web browser settings, but solutions avail and support with immediate responses and assistance.

Switched from

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Juvonno better met my needs and was more geared towards MDs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Faith B.

Patient Experience Coordinator

Medical Practice

### "Very Happy with Juvonno!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2025

I have been using Juvonno almost daily since starting my position 4 years ago, and I've been quite happy with the features they have and continue to expand upon in their well-communicated updates. Their help center is a great resource for both new staff training and for current employees to learn new features.

Pros

I like that Juvonno is a reliable system in terms of day-to-day usage, and that whenever we do have issues, they have a supportive tech team. The booking process is straight-forward and it has great features for communication between the clinic and patients, as well as messaging staff or leaving notes on the patient files.

Cons

The main feedback I have for suggestion is to add an option for detailed filtering when exporting patient charts (ex. practitioner, type of service, date, etc.), as this would be much more convenient for when we receive requests for charts with specific date ranges and we need each practitioner to review their own notes before sending.

Switched from

[Universal](https://www.capterra.com/p/158089/Universal/)

Also known as Antibex. Reason for switching is unknown, as it was before I had started at the clinic.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

David M.

Assistant Clinic Director

Health, Wellness and Fitness

### "Juvonno Helps Our Clinic Run Smoothly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 9, 2025

We've had a great experience with Juvonno and continue to rely on it as the backbone of our clinic operations. The platform is reliable, support is excellent, and it’s clear that the team behind it is committed to ongoing development. No system is without its quirks, but knowing that Juvonno is receptive to feedback gives us confidence that any challenges we face will be addressed over time.

Pros

Juvonno is a very intuitive platform that makes managing daily clinic operations straightforward for both our administrative and clinical teams. Our practitioners frequently comment on how smooth and efficient the charting system is, which helps streamline their workflow. One standout feature is the real-time chat support. Responses are quick, and the staff is consistently helpful. The built-in Help Center is also a great resource, offering clear and detailed guidance when needed. What we appreciate most, though, is how open the Juvonno team is to user feedback; they genuinely seem to take suggestions seriously and are proactive about making improvements.

Cons

There are a few areas that could use refinement. For instance, the HCAI integration process feels overly complicated. To be fair, that may have more to do with the complexity of HCAI itself than with how Juvonno handles it. Tracking certain types of appointments, like MVA or WSIB, also isn’t as intuitive as we’d like. At our clinic, we’ve had to supplement this with an external Google spreadsheet to keep everything organized. Lastly, while the waitlist feature is a useful tool in theory, we’ve found it somewhat cumbersome to use and think it could be made more user-friendly.

Switched from

[Clinicmaster](https://www.capterra.com/p/217435/Clinicmaster/)

We ultimately moved away from Clinicmaster because we found the software to be frequently slow and occasionally buggy, which disrupted our workflow. Our practitioners regularly expressed frustration with the charting system, noting that it felt clunky and unintuitive. These issues made it increasingly difficult to maintain efficiency and consistency in patient care, prompting us to look for a more reliable and user-friendly alternative.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reasons for choosing Juvonno

Both Jane and Juvonno gave great presentations. At the time though Jane did not have Telus Health integration. So that was a deciding factor for our company, as having that feature was key.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NA

Nick A.

Physiotherapist

Medical Practice

### "Best clinic software out there...hands down"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2025

I have nothing but great things to say. The team is incredibly efficient and helpful at implementing new options based on our feedback. Over the years the software has made our life easier.

Pros

\- Product is very intuitive - Easy to learn / easy to use - Lots of great options to get access to clinic and clinicians stats, helping me make informed decisions

Cons

Nothing much to say here, overall great product. Team is always very quick and adapt if we have feedback on improving a function based on our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/187418/Juvonno/reviews/)

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Popular comparisons

[Jane vs Juvonno](https://www.capterra.com/compare/178984-187418/Jane-App-vs-Juvonno) 

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