# Page 2 | Juvonno Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Juvonno the right Physical Therapy solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/187418/Juvonno/reviews --- Juvonno 4.6 (56) [View alternatives](https://www.capterra.com/p/187418/Juvonno/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of Juvonno ## Showing most helpful reviews Showing 26-50 of 56 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SB Staci B. Owner Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Customer for over 10 years." October 6, 2025 5.0 Amazing. I always get help when I need it. Even for the smallest things. The team is incredible. The product is easy to use, good reporting and makes life easy. Pros Customer Service is A+++++. We have had it for over 10 years. We appreciate the growth of the product and needed developments. Cons They develop quickly and sometimes areas need fine tuning, before moving on. The clients seem to complain more than the staff/managers. But we still like using it. Review Source CG Crystal G. GP Psychotherapy Medical Practice Used the software for: Less than 6 months ### "So glad I found Juvonno!" August 22, 2025 5.0 Amazing product. I will absolutely be recommending this product to colleagues. I feel like I discovered a diamond in the rough (the rough being the world of EMR/platforms that currently exist and have dominated the market and are very costly). Pros I love that Juvonno has everything I need in one place--really minimizing the number of vendors I need to subscribe to. My patients have found it easy to use. The onboarding process was outstanding and the customer support has been impeccable. The price is very affordable. Cons I'm quite satisfied with the product overall, the lay-out for a cumulative patient profile is a bit different than I am used to, but not an issue. There were a couple of technical glitches with iPhones/Macs with video not being connected in web browser settings, but solutions avail and support with immediate responses and assistance. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) Juvonno better met my needs and was more geared towards MDs. Review Source TK Tammy K. Receptionist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use" September 9, 2025 5.0 Easy to use and navigate around. I like the look of it and how easy it is to book my clients months in advance Pros Appointment management, easy to book appointments good patient management. Like the options to change availability for my practitioners Cons Use of the availability for practitioners. Inconvenient to change availability. It seems to take a lot of steps to get to availability and change it. Review Source DC Dyan C. Office Manager Medical Practice Used the software for: Less than 6 months ### "Love Juvonno" January 23, 2025 5.0 Our office has had an amazing experience with Juvonno. The support staff is great, training we ok. Access to "Playground" really help our staff understand the system. Pros The support and easy transition. Juvonno staff transfer our old system beautifully. Cons I don't love that current pages need to be saved, sometimes twice. Booking and checking out need to better cross over. Switched from [PMPeople](https://www.capterra.com/p/204655/PMPeople/) We wanted to go paperless. Our office needed a change. Review Source AH Audrianna H. Clinic Manager Health, Wellness and Fitness Used the software for: 2+ years ### "User friendly Scheduling System" December 9, 2024 5.0 Love it! Anytime I need help, someone is always there to help. Pros Online access so I can bill at home and on my phone! Cons Tracking insurance remainder. Have to manually calculate different categories. Switched from [UAS](https://www.capterra.com/p/1354/UAS/) Virtually access the system from anywhere. Review Source Response from Juvonno December 19, 2024 Audrianna, Thank you so much for sharing your positive experience with Juvonno! Some good news as well—there is a way to track insurance remainders across categories. Our suppport team will reach out with more details on this. Best regards, Your Juvonno Team CD Carol D. Owner, Operator Health, Wellness and Fitness Used the software for: 2+ years ### "20 year user experience " September 5, 2024 5.0 Since I am a sole proprietor, I use the basic functions, which work perfectly and I enjoy the online booking feature. There are a lot of features included in this program that would be very efficient for multi-dimensional clinics. For example: colour coding for different session times and practitioners. Pros The ease and efficiency of this program. I have been in practice for 30 years and have been with Juvonno since the beginning and have seen all the growth of this company. I also like the quick and efficient customer service. Cons Being inconvenienced at times during the many upgrades. At the most though it’s been only 24 hrs till issue is resolved. Also not being informed when the subscription fee has increased. Review Source RS Ravnett S. Physiotherapy Clinic Medical Practice Used the software for: 1-2 years ### "EASY TO USE" September 20, 2024 4.0 My Overall experience with Juvonno from the past year and a half has been great. Pros Easy to navigate and FAQs. It is so east to train someone new as everything is right in front of you. Cons applying MVA block payments is a little troublesome. Review Source SR Sarah R. Operations Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Edit anything you want" March 22, 2023 4.0 No complaints. Support is incredible, truly supportive. Feedback is taken well and implemented. Updates and constantly being made and the program itself is my first choice of EMR. Pros My biggest issue with other EMR softwares was that they were very restrictive, and what you could and couldn’t do. The ability modify, deny/allow, create through Juvonno is exceptional. Juvonno comm is incredible, it allows you to communicate among staff members, communicate with patients, send out newsletters and much more. Overall a very versatile program. Cons When you’ve reached maximum number of licenses allowed, the system doesn’t automatically log users out. It leaves them as inactive, that ends up clogging up the available users. It is not currently mobile friendly. Review Source Response from Juvonno March 31, 2023 Sarah, thanks for your review and your feedback. Just a quick note: you can adjust how long a user has before they automatically get logged out after not being active in the system. Go to Settings > General > System and under the Other section adjust the time duration in Session Timeout. Once the user gets logged out a license will become available to other users. This should help free up licenses for you when needed. Best regards, Your Juvonno Team KH Kristen H. Owner, Registered Massage Therapist Hospital & Health Care Used the software for: 2+ years ### "Run your clinic with ease, with Juvonno." April 1, 2023 5.0 I have been a Juvonno user since 2010, I am incredibly happy with the program, the Juvonno team, and what the software has become today. I recommend it to anyone who is in a busy clinic and needs simplification or even a clinic starting out, (which was myself) to get rolling with a program like this early on has prevented any complications that I'm sure we would have experienced otherwise. Pros The software takes care of all of your day to day needs when it comes to scheduling, accounting, direct billing and more. Their tech staff are FAST, and very helpful. It's extremely easy to use, and easy to train new staff. They are constantly improving the software and I'm always excited when we get an update notice. Cons If there are any features that I feel Juvonno is missing, or features that I would like to see in my own clinic, you can make simple suggestions through the software that they bring to their development team. Reason for choosing Juvonno I attended a presentation where the owner spoke of his product, Juvonno, he was intelligent and inspiring and so willing to help and learn about my business and I was sold on the spot. Review Source SM Stephanie M. Clinic Manager Medical Practice Used the software for: 2+ years ### "Clinic Manager" May 7, 2024 5.0 Amazing! We have notice so much growth in our clinic since having juvonno. Our patient retention has improved. Our time management has improved and just over ease of things have improved Pros Direct billing is waay easier Able to communicate with patients via the program Following up with patients easy to track Scheduling is super easy Reports are clear and helpful Cons With anything cost Had a few times the system has been slow over the years Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Juvonno Mostly being able to direct bill within the system. Saving so much time Switched from [The Better System](https://www.capterra.com/p/87669/The-Better-System/) Couldnt direct bill and it was taking up so mucch time Review Source AP Aaron P. General Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great overall product" June 13, 2024 4.0 Pros It is flexible enough to allow us to change and adapt as our business grows without needing to change products or subscribe to additional features. Affordable pricing, solid reporting, and overall ease of use. Cons Sometimes regular updates will interfere with existing features and cause us to need to adjust our business processes unexpectedly. Review Source SM Stephanie M. Chiropractor and Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Juvonno Superfan" April 30, 2024 5.0 Nothing but good things to say about Juvonno, and I've encouraged other providers to reach out and take a look at their program. Pros Juvonno is such a user-friendly system. I've trained multiple staff and associates on the program without issue, regardless on if they are technically savvy or not. They are a local company that knows our industry's needs, and are constantly upgrading features. They are also very easy to get in touch with when issues arise. Cons I have limited cons of note for Juvonno. Any concerns I have had have been taken into consideration and fixed along the way. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Juvonno Their ability to bill MB Health without needing another software was the primary reason, but being a local company I knew I was going to get better service as well. Review Source CW Carolyn W. Owner and Chiropractor Alternative Medicine Used the software for: 1-2 years ### "Great product" February 27, 2024 5.0 Pros Juvonno is easy to use with a load of features! Bills MB Health. Simple display, online look up. Cons We had trouble setting up MB Health which lead to some major issues. We also find the direct billing of Telus Health not as clean and easy as just doing it manually with the other insurance companies. Reason for choosing Juvonno Juvonno bills Manitoba Health - this is not offered with any other modern EHR system. So THANK YOU! Review Source DK Dunya K. Administration Assistant Health, Wellness and Fitness Used the software for: 1-2 years ### "Admin assistant " June 13, 2024 5.0 Pros Convenient to use as an office admin with its features with direct billing Cons Improvement of online help for administrators Review Source SG Scott G. Owner, Athletic Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Great product, support and service!" April 30, 2024 5.0 Highly recommended! Stable product, intuitive interface. Pros Meets all of my clinic needs and demands. Is ever-changing in a good way in response to client feedback. Cons I have very little if any complaint about Juvonno. They are always quick to respond to my feedback, and implement changes if possible. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Juvonno In talking to people that have used other products, I felt that this was the best balance of cost and product. Review Source YE Yaara E. Physiotherapist Health, Wellness and Fitness Used the software for: 2+ years ### "Thank you juvonno" December 28, 2023 5.0 Pros Reporting system Patient communication Charting Easy to use Cons Set up for charts Setup for consent forms Switched from [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/) Chart notes were not an option Server not in Canada Review Source Response from Juvonno January 3, 2024 Hi Yaara, Thank you so much for your fantastic review! We're thrilled you find Juvonno easy to use, especially for reporting, patient communication, and charting. I noted the setup for charts and consent forms – we're on it! Your feedback is gold. We're delighted you made the switch from vcita, and we hope to keep exceeding your expectations. If there's anything specific you'd like us to enhance or if you have more insights to share, feel free to reach out. Best regards, Patty Romeo VP of Marketing @ Juvonno SM Sarah M. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great product, easy to use" December 6, 2023 5.0 Experience has been great! Fast communication. I asked ALOT of questions and was always provided quick solutions. Pros My absolute favourite part is that when adding a charge to a patient, I can easily search the item - do not need to search exactly how it is written. I have used other systems and if you do not type the product word for word, it does not come up. Easy schedule creation for practitioners, can easily update and create new schedules with an end date of the old. Cons When you save, it does not keep you on the screen. I think it would also be nice if you could stay on a "patient profile" when you click the patient in the schedule. Alternatives considered [Practice Perfect EMR](https://www.capterra.com/p/122031/PracticePerfect/) Reason for choosing Juvonno I use Practice Perfect at another location, and based on the size there are some benefits to it. There are things I like about both systems; however, for this clinics needs Juvonno was a much better option. Review Source YC Yvonne C. President Health, Wellness and Fitness Used the software for: 1-2 years ### "Juvonno is great for growing businesses! " February 24, 2022 5.0 Juvonno is a very well thought out product, with process flows that match our business requirements. We are able to build our own reports and add reporting features which has helped our business grow by better understanding our Key Performance Indictors. The Juvonno team is responsive and very professional. We would recommend Juvonno to any business that would like to have the stability of a solid product while having the flexibility to add features as a business grows. Pros Juvonno has so many features that has helped our business grow. It is like they anticipated my business growth needs. Our favourite part of Juvonno is that we can create custom work flows and custom reports myself, without technical help. This has allowed our business to stay nimble as we grow. Cons Juvonno has a lot of extra features that we do not use, and we will work with Juvonno to turn these features off. Reason for choosing Juvonno Juvonno has a beautiful user experience. Juvonno was also able to easily add our custom forms. We were also able to brand the system with our logo, which was important to our clients. Review Source RB Rahim B. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Avoid it " February 8, 2022 1.0 These guys are fraud. They took whole years advance payment for my 5 locations and promised me if I didn’t like it will refund if decided within 3 months. 1 month later decided I did t like it they only gave back $2700. I gave them $6100. Theif. Be careful never give them wholes years in advance. Month by month so if you do t like it you can reject it. Pros None. Complicated form day one. Staff not helpful. Cons They are the Cons. They will say one thing on the phone to get your business and then will write in invoice please read small print policy. Will take them to small claims to show how bad these guys are and can’t get away with it. Review Source Response from Juvonno February 24, 2022 Dear Clients, Prior to selecting any software you should always read and review the Terms of Service. We post this on our website, on our invoices and require the client to review and electronically consent to them prior to beginning with Juvonno. We also offer a discounted rate for annual payments which was taken advantage of in this case. We work hard to help our clients with their onboarding. We supply training hours, data import services (usually takes between 3-4 hours per clinic) ,and Q&A sessions for the clinic. When implementing a solution, particularly for a multi-clinic implementation you should ensure you have a staff member who has the time and skills to manage the project and more importantly will show up for their training sessions. We are willing to support our clients as much as possible to achieve a smooth transition. Implementing a new EMR system is a major endeavour. We focus on building strong relationships as we know our clients will use Juvonno for years to come. CW Crystal W. System Administrator Hospital & Health Care Used the software for: 2+ years ### "Love at first log in" March 9, 2021 5.0 The staff are amazing to work with. They listen, take feedback and always work to make the product better for their clients. It is a unique experience to give ideas for system improvement and see them happen! Pros The ease of use and customization for our services and practitioners. There is an ability to create and individualize services, charts and rates for our practitioners, yet keep the uniformity of our brand. Cons The ability to par down restrictions for users by action, as many were combined with others. However, this is something Juvonno continues to work and develop. Alternatives considered [ChiroSuiteEHR](https://www.capterra.com/p/112178/ChiroSuiteEHR/)[Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Juvonno It was more cost effective and their ideas for future development let us know we were dealing with a company that was looking to improve, not maintain! Switched from [Clinicmaster](https://www.capterra.com/p/217435/Clinicmaster/) There were many reasons, but the biggest was we needed a single system for a multi clinic organization. Juvonno's cloud based program allow better access and sharing of information between our clinics and providers. Review Source AB Annick B. RMT, OMT Health, Wellness and Fitness Used the software for: 2+ years ### "Reliable Product " May 3, 2024 5.0 Pros clients like the portal, good record keeping, reliable system, Cons Some of the back of the house function was not as intuitive but may be because I don't have to make changes often. Reason for choosing Juvonno I've only used Juvonno and it's predecessor Global Office for 16 years, my entire career in manual therapy. Review Source CG Carolyn G. Massage therapist Medical Practice Used the software for: 2+ years ### "Very user friendly and saves you so much time! " March 22, 2022 5.0 Always easy to use and the customer service is great! Pros How user friendly it is. This program is a life saver when booking and processing clients! Cons I have no complaints! Been using for years at my second work location Review Source SM Spencer M. IT & Media Hospital & Health Care Used the software for: Less than 6 months ### "Great Company, Great Product" July 21, 2020 5.0 We love it and our patients love it. We love it because it makes managing our clinic so much easier and simplifies or eliminates many of the repetitive daily tasks that go into running a clinic. And our patients love the modern new experience that we can offer them -- with beautifully designed email receipts, a secure patient portal, automated email reminders, etc. Pros Where to start? It's easy to use, has excellent modern features, is safe (data fully encrypted), allows us to customize the way it works for our clinic, and they keep improving it and adding new features to keep it up to date. Another big thing is the fact that they brought in our data from our old software. This is huge, because we couldn't just start over from scratch. We have years of appointments, patient records, invoices, etc. that we needed to securely bring into our new software. Not every company was willing to do this because it takes extra work. But Juvonno did it, and we really appreciated it. Having to face the idea of moving our clinic to a new software was daunting, but moving to Juvonno was a great choice and very worth it for us. Highly recommended! Cons A few hiccups on initial setup & data import, but they supported and helped us through the process. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Juvonno OHIP compatibility + imported all of our data including invoices + easy to use, modern features & design Review Source VR Verified Reviewer Patient Care Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Easy of functionality makes life easier" August 3, 2023 5.0 It has been very good I am just starting at my new job been there for 2 months but love that we use Juvonno. Pros It has made the process of checking in patients billing them looking at their records very easy. Cons Sometimes the billing can’t be void easily. Review Source JD JoAnne D. Director Client Services Hospital & Health Care Used the software for: 1-2 years ### "Juvonno - One year in" July 6, 2022 5.0 A+ review from me! Pros Our transition from our previous software to Juvonno was very easy. The system is intuitive and very user friendly, the customizations we have needed have met our requirements and been implemented quickly, access to training materials is excellent and the Juvonno team is easily accessible and very supportive when questions/ needs arise. Cons No concerns - we are still building our use to include many features available to us. Great experience so far. 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