# AuditShipment  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AuditShipment  Software - reviews, pricing plans, popular comparisons to other Parcel Audit products and more.

Source: https://www.capterra.com/p/187424/AuditShipment

---

# 

 AuditShipment Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

AuditShipment

## What is AuditShipment ?

At AuditShipment, we have an inbuilt homegrown tech automation process that thoroughly audits every invoice for 50 + errors. Our service is holistic in the audit process taking into account all aspects of error detection that includes incorrect discount, duplicate entry, surcharge application mismatches etc, tariff analysis, SLA Compliance not just delays. Join the league of smart shippers across the globe who use Auditshipment

## What is AuditShipment used for?

[Parcel Audit](https://www.capterra.com/parcel-audit-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$10

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AuditShipment ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://auditshipment.com&name=AuditShipment )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AuditShipment

4.0 (13)

VS.

[5.0 (13)](https://www.capterra.com/p/218259/WISMOlabs/reviews/)

Starting Price

$10

Per User, Per Month

Starting Price

$0.01

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (13)

Ease Of Use

4.8 (13)

Value For Money

4.2 (13)

Value For Money

4.9 (12)

Customer Service

4.0 (13)

Customer Service

5.0 (12)

## AuditShipment alternatives

[4.7 (47)](https://www.capterra.com/p/152285/FreightPOP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.9 (57)](https://www.capterra.com/p/181112/Refund-Retriever/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (43)](https://www.capterra.com/p/176318/UPS-FedEx-Parcel-Audit/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Freightview](https://www.capterra.com/p/136895/Freightview/)

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136895/Freightview/)

[View all alternatives](https://www.capterra.com/p/187424/AuditShipment/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Import/Export

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Delivery Record

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Notation showing the location and time stamp of shipment delivery

Exceptions Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automated handling of non-compliant EDI transmissions.

Status Tracking

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

Website Integration

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Seamlessly integrates with 3rd party websites

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

AuditShipment 24 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Analyze and calculate business costs

Import and export data to and from software applications

A note of the expected delivery date and time

Notation showing the location and time stamp of shipment delivery

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Automated handling of non-compliant EDI transmissions.

Intended to be used by online stores

Intended to be used by freight brokers and logistics companies

Information, data and reports that are being tracked over time

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Predict future data based on historical data sets

Active monitoring of systems, applications, or networks

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Manage and track orders being shipped to customers

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

Features

3.9 (13)

3.9

Based on 13 reviews

## Pricing

Value for money

4.2 (13)

Free Trial

Free Version

Basic

$10.00

Per User,Per Month

Value for money

4.2 (13)

4.2

Based on 13 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)

## Support, customer service and training options

Customer Service

4.0 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (13)

4.0

Based on 13 reviews

## User reviews

Overall rating

4.0

Based on 13 reviews

Filter by rating

5(9)

4(1)

3(0)

2(0)

1(3)

Mentioned topic

Sorted by most recent

CM

Charles M.

Owner

Fishery

### "Fake business"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 10, 2024

Pros

There are no pros to using AuditShipment. It does not do anything and there is zero customer service.

Cons

The system does not work and there is no customer service. Their number is disconnected and they do not respond to emails, messages, or on their social media.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CJ

Connor J.

Owner

Retail

### "Not working - Support non-existant"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 10, 2022

So far the experience has been bad. The software seems to have issues with their integrations with shipping providers, and the business does not seem to be actively worked on.

Pros

I liked the fact that the pricing shown on the site was transparent and there was an option to pay only 30% of successful refunds. After viewing the true pricing inside my user account, within the app, I quickly realized pricing for AuditShipments users does not match what is displayed on the front end of the site before signing up.

Cons

Several weeks have passed and despite setting up an integration with both Stamps.com and ShipStation, no data has been synced at all about my shipments. No one is monitoring their live chat, and no follow-up is made via email from live chat requests that were made and went unanswered. After sending a support request via email I did receive a response but it was not helpful. Additional support was still needed and there has not been any response via email now for several weeks.

Alternatives considered

[LateShipment.com](https://www.capterra.com/p/173230/LateShipment-com/)

Reasons for choosing AuditShipment

I chose to try AuditShipment because its pricing was stated to be 30% of successful shipping refunds, while LateShipment is 35% of successful refunds.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kris H.

Owner

Automotive

### "NO COMMUNICATION, CAN"T CANCEL FREE TRIAL"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 29, 2021

I want out and nobody with cancel or communicate with me

Pros

Nothing, haven't used it at all. Thought it was a free trial but have been charged monthly since day 1.

Cons

I have tried canceling and can't find a way on their website. I have emailed multiple times with no response. Brutal service!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Adhil M.

Warehouse Manager

Packaging and Containers

### "Great Start, Needs a few improvements"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 4, 2020

AuditShipment turned late/problematic shipments to bringing back revenue that we as a company would have simply lost.

Pros

Loved how easy it was to navigate each feature they offer. What they provide is simple and effective. The software follows up on every shipment and make sure it was delivered on time. Indicates what shipments are in review and which ones have been completed with a detailed overview on totals. Customer Service was friendly and tried to help.

Cons

They are still a few upgrades away from being one of the best. Customer Service was unable to help at the time however forwarded any improvements to be implemented quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 6, 2020

Thanks Adhil. We offer loads of insightful reports. Recently your team had requested a solution that solved a very specific business problem. We were happy to go that extra mile to win your heart:)

JN

Justin N.

GM

Retail

### "Easiest found money ever!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 30, 2020

Pros

Soo easy to use. It’s completely automated so no work after initial setup...

Cons

Nothing. There is not downside on this as they don’t get paid til you do...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 31, 2020

Thanks, Justin for your review.:)

MM

Mark M.

Controller

Wholesale

### "Easy To Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 30, 2020

Pros

Was set up very quickly and information provided very useful

Cons

Have nothing that was least liked about this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 31, 2020

Thanks a million, Mark for that wonderful review.:)

KK

khaled k.

operations/furniture manager

Wholesale

### "Save time and money "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2019

we are receiving credit back on missed/late/undelivered express shipments. express shipments are sent express because they need to be delivered asap and that cost a lot of money. we have been able to save on shipments that weren't delivered on time. due to the volume of shipping we do everyday, it will take us a long time to go through all the express shipments and make sure they were delivered on time. audit-shipment made our work so easy and recovered us a decent amount of money that we weren't able to recover ourselves..

Pros

Very easy, simple and convenient. the software is easy to navigate through, includes only information that is beneficial to us to see.

Cons

i would like to see individual credit copies available online when i need them. i have to ask for them to email them separately so i can file for my records.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 4, 2019

Thanks for the review, Khaled. We will work towards adding the individual credit copies online for easy access.

Candice R.

Operations Manager

Sporting Goods

### "Great Concept! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2019

We ship a lot everyday so to have a service that does the hard work for us is amazing. Dealing with shipping company’s customer service can be tiring and a waste of time. AuditShipment is a huge timesaver!

Pros

I loved the ease of using the software. The dashboard was very appealing in its layout and easy to understand.

Cons

Not really anything negative to say! Very happy overall.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 11, 2019

Thanks a million Candice!

ME

Michael E.

Webmaster

Retail

### "AuditShipment Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 7, 2019

Pros

Very handy, automates the process when shipments are not delivered on time.

Cons

The website can be confusing with trying to update a CC or view reports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 11, 2019

Thanks for your valuable suggestions. We will setup a demo of our reports to eliminate any further confusion. Our customer support team will reach out to you shortly.

ST

Sonu T.

Owner

Internet

### "Expensive commission on refunds."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 7, 2019

Pros

Hand free. Fully automated software. You don't have to do anything.

Cons

On the website it clearly states that you save 5% on an annual contract. I had to fight tooth and nail for them to honour their own offer. In the end the said they will reimburse me the 5% after one year. One year has not past so we will see if they keep their commitment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 15, 2019

Thanks for your honest feedback. The annualised contracts ( 5% discount) are based on customer's shipping volume. There has to be a significant shipping volume for your business to be eligible for the discounted rate. Even so, since we value your relationship with businesses such as your we promised to award the 5% discount. We assure you that we will stand by our commitment. We would also take your valuable suggestion and improve customer experience in the future.

[View all Reviews](https://www.capterra.com/p/187424/AuditShipment/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)