Crownpeak Technology

Crownpeak DQM


4 / 5
1 review


Average Ratings

1 Review

  • 4 / 5
    Overall

  • 2 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

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About Crownpeak DQM

Crownpeak DQM works to automate key website governance processes - ensuring the consistent application of content quality and regulatory compliance standards across global digital touchpoints. The platform covers everything from SEO, user experience (UX), mobile web, and accessibility requirements. It is also customizable enabling precision monitoring of your company's unique brand and business rules and content localization requirements.


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Crownpeak DQM Features

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Crownpeak DQM Reviews Recently Reviewed!


Capterra loader

Excellent Support, but Difficult to Learn

Mar 09, 2019
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The Customer Support team is phenomenal. Our tickets have always been responded to in a timely fashion, and the techs see the issue through to complete resolution. Although there is a steep learning curve, once implemented, it is very easy to maintain a robust site.

Cons: It's virtually impossible to stand up Crownpeak without a 3rd party partner. We attempted to use their internal professional services team, and although we did eventually get the system up and running, we definitely felt like we were "pushed aside" in favor of larger clients.

Overall: We consolidated 3 separate open source CMS platforms into one Crownpeak instance. The site management capabilities make this a simple proposition once the CMS is fully implemented.