Crownpeak Technology

Crownpeak Universal Consent Platform

4 / 5
1 review

Average Ratings

1 Review

  • 4 / 5

  • 2 / 5
    Ease of Use

  • 5 / 5
    Customer Service

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About Crownpeak Universal Consent Platform

Crownpeak Universal Consent Platform helps brands achieve compliance with the consent requirement of the GDPR and other privacy laws. Designed by data protection experts, privacy officers and marketers, it's a solution built for global enterprises. By providing transparency to users about who has access to their data, what it's being used for, and enabling direct avenues to manage their preferences, companies have the ability to build trust and redefine the customer relationship.

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Crownpeak Universal Consent Platform Features

Crownpeak Universal Consent Platform Reviews Recently Reviewed!

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Excellent Support, but Difficult to Learn

Mar 09, 2019

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not

Pros: The Customer Support team is phenomenal. Our tickets have always been responded to in a timely fashion, and the techs see the issue through to complete resolution. Although there is a steep learning curve, once implemented, it is very easy to maintain a robust site.

Cons: It's virtually impossible to stand up Crownpeak without a 3rd party partner. We attempted to use their internal professional services team, and although we did eventually get the system up and running, we definitely felt like we were "pushed aside" in favor of larger clients.

Overall: We consolidated 3 separate open source CMS platforms into one Crownpeak instance. The site management capabilities make this a simple proposition once the CMS is fully implemented.