# 8x8 Work Pricing 2026 | Capterra > Learn more about 8x8 Work pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/187525/Virtual-Office/pricing --- # Pricing for 8x8 Work [4.1 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/) Write a Review! ## [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) has **5** pricing plans - Yes, has free trial - No free version **Credit Card Required:** Yes **Discount:** By Plan Frequency ### X2 $24 **Pricing Model:** Per User **Payment Frequency:** Per Month X2 plan includes: - 99.999% Uptime - Business SMS/MMS - Integration With Microsoft Teams - Integration With Slack - Team Messaging ### X4 $44 **Pricing Model:** Per User **Payment Frequency:** Per Month X4 plan includes: - 8x8 Front Desk for Receptionists and Operators - Monitor Whisper and Barge - Supervisor Analytics - Unlimited Voice Calling With 48 Countries ### X6 $85 **Pricing Model:** Per User **Payment Frequency:** Per Month X6 plan includes: - Call Recording - Chat - CRM - CX Journey Mapping - IVR ### X7 $110 **Pricing Model:** Per User **Payment Frequency:** Per Month X7 plan includes: - Chat - Co-Browse - Email - SMS - Social Media ### X8 $140 **Pricing Model:** Per User **Payment Frequency:** Per Month X8 plan includes: - Quality Management - Real-Time Multi-Screen Monitoring - Screen-Recording - Speech Analytics ## Popular alternatives to [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) Looking to learn more about Business Phone Systems software similar to 8x8 Work? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Ringover [4.7 (868)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price:$29/month [LEARN MORE](https://www.capterra.com/p/169627/RingOver/) by 800.com [4.7 (326)](https://www.capterra.com/p/208208/800-com/reviews/) Starting Price:$149/month [LEARN MORE](https://www.capterra.com/p/208208/800-com/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) by Nextiva [4.6 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting Price:$25/month [LEARN MORE](https://www.capterra.com/p/175788/Nextiva/) by 3CX [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price:$350/year [LEARN MORE](https://www.capterra.com/p/158704/3CX/) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) by RingCentral [4.2 (1203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Starting Price:$30/month [LEARN MORE](https://www.capterra.com/p/242188/RingCentral-MVP/) [View all alternatives](https://www.capterra.com/p/187525/Virtual-Office/alternatives/) ## What do others say about [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) pricing? Pricing RatingN/A Value For Money[3.9(309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/) Pros Cons [Read All 309 Reviews](https://www.capterra.com/p/187525/Virtual-Office/reviews/) Read Full Reviews Below Verified Reviewer Sales Wholesale, 51-200 employees Used the software for: 2+ years ** Overall Rating 4.0 ** Ease of Use 5.0 Features 4.0 Likelihood to Recommend 60% 6/10 Reviewer Source Source: Capterra November 20, 2025 "Good enterprise option but be careful to reduce lag" **Overall:** Good but there are better options out there. The regular software updates and bug fixes from 8x8 are a definite benefit. **Pros:** In my experience the floating mini-view is useful for desktop users and helps when navigating other systems whilst on calls **Cons:** Lag times on calls affects customer experience. Also the recorded calls don't have call sentiment and analytics to match competitor software. **Switched From:** [MiContact Center Business](https://www.capterra.com/p/214930/MiCloud-Contact-Center-Business/) **Reasons for Switching to 8x8 Work:** Switched to 8x8 to remove the need for physical desk phones Britta B. Senior Marketing Coordinator Health, Wellness and Fitness, 5,001-10,000 employees Used the software for: 1-2 years ** Overall Rating 5.0 ** Ease of Use 5.0 Features 5.0 Likelihood to Recommend 80% 8/10 Reviewer Source Source: Capterra November 25, 2024 "Works for what I need it to" **Pros:** We use 8x8 as the phone system. At the corporate level (where I am), we have 8x8 on our computers, and we do not need desktop phones (it's all through the computer), which is nice. **Cons:** I frequently miss calls due to no notification popping up (I am sure this is a setting I need to change and not an actual con). Vendor Response By 8x8 on December 2, 2024 Dear Britta, thank you for taking the time to leave a review. We're please to hear your experience is positive. If you need help with your phone settings please don't hesitate to contact our support tea. Thanks again! [Read All 309 Reviews](https://www.capterra.com/p/187525/Virtual-Office/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)