--- title: "8x8 Work Pricing 2026 | Capterra" description: "Learn more about 8x8 Work pricing plans including starting price, free versions and trials." source_url: "https://www.capterra.com/p/187525/Virtual-Office/pricing/" page_type: "pricing" language: "en" --- # 8x8 Work Pricing - Overall rating: 4.1 out of 5 from [309 reviews](https://www.capterra.com/p/187525/Virtual-Office/reviews/) - Starting at $24.00 per month - Free trial: Available - Free version: Not available - Credit card required: Yes --- ## How much does 8x8 Work cost? 8x8 Work has **5 different plans**. The pricing **starts at $24 per user per month**. ### X2 - Price: $24.00 - Billing: Per User, Per Month #### X2 plan includes: - 99.999% Uptime - Business SMS/MMS - Integration With Microsoft Teams - Integration With Slack - Team Messaging - Unlimited Voice Calls to 14 Countries - Video Meeting With up to 500 People ### X4 - Price: $44.00 - Billing: Per User, Per Month #### X4 plan includes: - 8x8 Front Desk for Receptionists and Operators - Monitor Whisper and Barge - Supervisor Analytics - Unlimited Voice Calling With 48 Countries ### X6 - Price: $85.00 - Billing: Per User, Per Month #### X6 plan includes: - Call Recording - Chat - CRM - CX Journey Mapping - IVR - Reporting and Analytics - Skill-Based Routing - Video and Audio Conferencing ### X7 - Price: $110.00 - Billing: Per User, Per Month #### X7 plan includes: - Chat - Co-Browse - Email - SMS - Social Media ### X8 - Price: $140.00 - Billing: Per User, Per Month #### X8 plan includes: - Quality Management - Real-Time Multi-Screen Monitoring - Screen-Recording - Speech Analytics --- ## Is 8x8 Work worth the price? ### Value for Money - Overall rating: 3.9 out of 5 - Good or excellent value for money: 80% AI summary based on 43 value-for-money rating reviews: Some reviewers find 8x8 Work to be a cost-effective solution, especially for small businesses and call centers. They appreciate the significant cost savings compared to traditional PBX systems and land-line carriers. However, some users feel that 8x8 Work can be pricey, especially when compared to other VOIP software. #### Rating breakdown - Ease of use: 4.1 - Customer service: 3.7 - Features: 4.1 - Ease of deployment: 4.2 - Likelihood to recommend: 58% Based on 309 total 8x8 Work reviews. --- ## How does 8x8 Work compare to other alternatives? 8x8 Work's $24 per user per month starting price is toward the lower end compared to its best alternatives; alternatives start between $25 and $30. 8x8 Work pricing comparison | Product | Plans | Starting price | Free version | Free trial | Value for Money | | --- | --- | --- | --- | --- | --- | | 8x8 Work — 4.1 out of 5 ([309 reviews](https://www.capterra.com/p/187525/Virtual-Office/reviews/)) | 5 plans | $24.00 /user/mo | Not available | Available | 3.9 | | [Ringover](https://www.capterra.com/p/169627/RingOver/) — 4.7 out of 5 ([885 reviews](https://www.capterra.com/p/169627/RingOver/reviews/)) | 3 plans | $29.00 /user/mo | Not available | Available | 4.5 | | [800.com](https://www.capterra.com/p/208208/800-com/) — 4.7 out of 5 ([361 reviews](https://www.capterra.com/p/208208/800-com/reviews/)) | 3 plans | $23.00 /mo | Not available | Available | 4.6 | | [Nextiva](https://www.capterra.com/p/175788/Nextiva/) — 4.6 out of 5 ([919 reviews](https://www.capterra.com/p/175788/Nextiva/reviews/)) | 6 plans | $25.00 /user/mo | Not available | Not available | 4.5 | | [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) — 4.2 out of 5 ([1,205 reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)) | 3 plans | $30.00 /user/mo | Not available | Available | 4.1 | --- ## What reviewers say about 8x8 Work's pricing ### What they like - **8x8 Work to be a cost-effective solution** Especially for small businesses and call centers. They appreciate the significant cost savings compared to traditional PBX systems and land-line carriers. - **The pricing is reasonable and competitive** With some noting that promotions and discounts make it even more affordable. They also value the numerous features included in the pricing plans, which add substantial value to their operations. - **The product is reliable and performs well** Making it worth the investment. ### What holds them back - **8x8 Work can be pricey** Especially when compared to other VOIP software. They mention that certain features, like analytics, come at an extra cost, which can be disappointing. - **The cost can be high for the value provided** And scaling the service as the company grows can be challenging. They also express concerns about per-user fees and the overall expense of the product. ## Price & value in reviewers' words * * * 4 out of 5 stars > "Cheaper than cisco." Reviewer: Verified Reviewer Role: IT Analyst/Technician * * * 5 out of 5 stars > "I am not sure if this is going to cost more to use / implement." Reviewer: Matthew C. Role: Helpdesk Support II * * * 2 out of 5 stars > "Literally almost cost me my job." Reviewer: Joshua S. Role: Director of Information System [Check all reviews](https://www.capterra.com/p/187525/Virtual-Office/reviews/)