--- title: "LogRocket Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LogRocket Software - reviews, pricing plans, popular comparisons to other Web Analytics products and more." source_url: "https://www.capterra.com/p/187552/LogRocket/" page_type: "product" language: "en" --- # LogRocket Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LogRocket ## What is LogRocket? LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience. Using LogRocket, Software teams can fix user-reported issues faster, de-noise their error alerts, and see the "why" behind their product analytics graphs and funnels. Make sure your team is focusing on the digital experience issues with the biggest impact at all times. And now, with the release our machine learning functionality, LogRocket Galileo, you'll ## What is LogRocket used for? [Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/)[User Testing](https://www.capterra.com/user-testing-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $99 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LogRocket?[Manage this product listing](https://www.g2.com/products/logrocket/claim_requests/new?auto=true) ## LogRocket Overview Updated September 2026 AI summary LogRocket supports businesses of all sizes in identifying and resolving bugs, monitoring application performance, and understanding user journeys. Covering areas from bug tracking and web analytics to product analytics and user experience, it offers features like issue capture, collaboration tools, reporting, and real-time notifications. LogRocket is available as a cloud-based and web-based solution, with deployment options for Windows environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LogRocket 4.9 (28) VS. [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price $99 Usage Based, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (28) Ease Of Use 4.6 (14,526) Value For Money 4.3 (19) Value For Money 4.6 (9,917) Customer Service 4.8 (19) Customer Service 4.7 (9,673) ## LogRocket alternatives [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,483)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) Highest Rated [GitHub](https://www.capterra.com/p/129067/GitHub/) [4.8 (6,205)](https://www.capterra.com/p/129067/GitHub/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129067/GitHub/) [TestMu AI](https://www.capterra.com/p/170732/testmu-ai/) [4.6 (547)](https://www.capterra.com/p/170732/testmu-ai/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170732/testmu-ai/) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) [4.5 (777)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227102/JIRA-Service-Management/) [View all alternatives](https://www.capterra.com/p/187552/LogRocket/alternatives/) ## FAQs about LogRocket Overview ### Which roles and teams benefit most from LogRocket? LogRocket is most used by engineering teams, product managers, and startup leaders who need visibility into user experience issues. Developers use it to replay sessions and debug frontend problems, while product and support teams uncover friction points, and executives monitor product quality, customer impact, and improvement priorities. Answer based on 28 reviews Overview ### What company size and specific industries is LogRocket built for? LogRocket is designed for companies of any size that have engineering, support, design, or product teams focused on improving user experience. It is a general-purpose software product rather than one tied to a specific industry, so it fits organizations across technology and other sectors. Features and Usability ### What are the key features of LogRocket? LogRocket offers session recording, screen activity recording, and bug/issue capture for diagnosing user interactions. It also includes heatmaps, click and scroll tracking, funnel analysis, and user journeys for behavior analysis, plus dashboards, reporting/analytics, alerts, access controls/permissions, and third-party integrations. Integrations ### Which third-party tools and platforms does LogRocket integrate with? LogRocket integrates with over 20 third-party tools, including analytics and monitoring platforms like Amplitude, Datadog, Dynatrace, Heap, Mixpanel, and New Relic, plus support and issue-tracking tools such as Intercom, Jira, and PagerDuty. It also connects with GitHub, Google Analytics 360, Google Optimize, and Elastic Security. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does LogRocket offer? LogRocket provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, videos offer visual walkthroughs for self-paced learning, and documentation gives written reference material for setup and ongoing use. Answer based on 1 reviews Getting Started and Support ### What customer support options does LogRocket offer? LogRocket provides email/help desk, FAQ/forum, and chat support. Users describe the support-related experience as helpful for tracking issues and solving problems quickly, with session views often making it easier to guide customers and confirm bugs. Feedback also suggests it works well for support teams handling troubleshooting. Answer based on 3 reviews ## Features AI summary Based on 1,982 Web Analytics reviews Capterra data shows that buyers of bug tracking software rank the following features as their top priorities: - **Bug/Issue Capture** (**61%** of reviewers rated this feature as critical) - **Issue Tracking** (**59%**) - **Multiple Projects** (**55%**) LogRocket supports all three of the features reviewers rate highest: **Bug/Issue Capture**, **Issue Tracking**, and **Multiple Projects**. Together, these capabilities help businesses record problems as they happen, monitor issues through resolution, and manage work across different products or teams, allowing teams to stay organized and fix bugs more efficiently. Bug/Issue Capture 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important The creation of a bug/issue ticket, submitted by a team member, customer or end user Activity Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Data Visualization 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Graphical representation of data Audit Trail 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Conversion Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications LogRocket 74 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backlog Management: The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Analytics: Track and analyse user behavior within a system or network - Bug Tracking: Monitor and track bugs and issues in the system. - Bug/Issue Capture: The creation of a bug/issue ticket, submitted by a team member, customer or end user - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Customer Activity Tracking: A report showing what actions customers perform - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For Websites: Software is used for working on online pages - Funnel Analysis: Method of analysis that visualizes the series of events that lead towards a defined goal. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Heatmaps: A visual display that uses a color spectrum to show how visitors interact with areas of a web page - Issue Tracking: Record and follow the progress of every issue - Keyword Tracking: Track and monitor a specific set of keywords - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Projects: Ability to handle several projects simultaneously - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Prioritization: Arrange tasks based on the level of priority or urgency - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Referral Tracking: Log and store the source of contacts/leads - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Root Cause Analysis: Identify and analyse the reasons behind accidents - Screen Activity Recording: Capture what is happening on a computer screen - Scroll Maps: Mapping/visual representation of exactly where users stop scrolling and leave website pages - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Session Recording: Record active support and chat sessions for auditing and training - Single Sign On: Allow users to access multiple services after entering their login credentials once - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Time on Site Tracking: Track the amount of time users spend on websites - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Usability Testing: Process of evaluating a product or website by testing it with representative users. - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Interaction Tracking: Monitor user activity through engagement methods - User Journeys: Track user's interaction with the prototype - User Research Analysis: Analyze and gain insights into user experience - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Visualization: Graphical representation of data or processes - Web Traffic Reporting: Collect and analyze traffic data about website visitors - Website Analytics: Track and analyze information regarding website visitors --- Get Advice We can help you find the software with the features you need. Features 4.5 (28) 4.5 Based on 28 reviews ## Pricing Value for money 4.3 (19) Free Trial Free Version Basic $99.00 Usage Based,Per Month Value for money 4.3 (19) 4.3 Based on 19 reviews ## Integrations [ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Rollbar](https://www.capterra.com/p/158230/Rollbar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (19) 4.8 Based on 19 reviews ## User reviews Overall rating 4.9 Based on 28 reviews Filter by rating 5(25) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GB Gus B. Senior Customer Support Agent Computer Software ### "Great software, powerful and detailed, a bit complicated to use at first but you get used to it quite fast." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 29, 2025 I was hesitant at first when my company changed from FullStory to LogRocket because I was already an expert using FS, but I was surprised after my first week using LR of how powerful is and how detailed the information can be. Pros It gives a lot more detail than other tools, at first it might look challenging because it has so many options, but you can get used to it in matter of a few days. Cons The user interface could be a little more user-friendly, I understand it is a tech tool and as such it can't be super simple, but smoother edges and maybe slightly larger buttons could help a bit. Switched from [Fullstory](https://www.capterra.com/p/153721/FullStory/) Company decided to switch, I didn't understand why at first, then I realized it was because LogRocket offers more advanced features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Celina M. Accountant Entertainment ### "A Must Have Solution - LogRocket" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 29, 2024 Pros I like the website analytics as well as website testing and bug tracking. Cons No major issues as LogRocket has been helpful. Switched from [Cerberus](https://www.capterra.com/p/208313/Cerberus-Testing/) [IBM Cognos Analytics](https://www.capterra.com/p/240583/IBM-Cognos-Analytics/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sunil A. Frontend Developer Information Services ### "Software that is necessary for UX and assistance to customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 18, 2023 Pros Simply said, Logrocket enables you to see how visitors engaged with all of your sites and the custom app you created. If you want to enhance the UX/UI of your website or tool, you must use this program. Cons It would be beneficial if we could use one solution to view both the client and the server side instead of having to utilize a different product to handle the back end of our program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Ben B. Process Improvements Engineer Civil Engineering ### "LogRocket - The saviour for devs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2022 Pros Ever had a user report a bug that you cant replicate? Now you don't need to. Simply replay the users session with your app. Logs and all included. This is invaluable! Cons I have had some sessions not recorded or cut out too soon. But this is infrequent Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Sander L. Developer Computer Software ### "See what the customers sees." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 5, 2022 Pros Bughunting: Logrocket shows you the steps a customer makes. Therefore is easy to reproduce steps wich triggers an error Cons Replay speed can not be slowed down. A speed of .5 would be a welcome addition. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WR Will R. Product Manager Information Technology and Services ### "Great Front End monitoring tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 22, 2022 Pros Able to look at real user sessions and pick out bugs. Cons What is represented in the session log is not a 100% true representation of what the user saw. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kevin F. Student Information Technology and Services ### "Product Managers Analytics Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 30, 2021 Overall, this is an excellent tool and a huge part of my day to day activities however with the time required to train the members of my team, I would prefer using tools like Mixpanel Pros As a Product Manager, I am highly dependent on LogRocket on a daily basis. Providing deep insights into the data it collects through powerful visualizations and analytics for daily analysis and debugging Cons With most of my team being experienced in other tools, training them to use this was trouble. Additionally, until my team was experienced in using this tool, they needed one expert user to navigate this tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Nikola S. Marketer Marketing and Advertising ### "Essential software for customer support and UX" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 31, 2021 The perfect software to use for your developers, designers and support teams to improve your website and app. No complaints! Pros Logrocket allows you to view how people that visited your site interacted with all of your pages and the app you built. It's essential software if you want to improve the UX/UI of your website or tool. We use it with our designer, when we want to redesign landing pages, and also with our support team when a customer complaints about a bug and we can view his session and confirm where the bug is and solve it for him. Cons There's nothing I don't like about Logrocket. The only thing I would say is that it takes up a lot of energy for the computer to run, so if you have other programs running in the background, it could slow down your computer, or get a little buggy. But the value Logrocket provides far outweighs this con. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Garwin P. Team Lead Computer Software ### "Good simple tool For recording user activity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 24, 2021 I love using this tool but may have to find a different tool because of price Pros Does an excellent job in recording not only screen activity but network and location information. Cons the price between free and the next teir send to high. Also does not have a mobile version. Switched from [Rollbar](https://www.capterra.com/p/158230/Rollbar/) Didn't have the features I wanted Alternatives considered [Smartlook](https://www.capterra.com/p/164713/Smartlook/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HT Hien T. Software Consulting Legislative Office ### "Hien Log Rocket Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2020 Overall I like logrocket alot it sucha a pretty good tool to get thing going Pros I like the fact that it record your session Cons It doesn't work so well over vpn because it asn't able to record the css aspect of our intranet dashboard. The document to enable it work better over VPN doesn't seem to be helpful are very hard to figure out. Reasons for choosing LogRocket It because my main job used it and I really like it. THe implantation was easy but a I still didn't get a chance to try other product yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/187552/LogRocket/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jira vs LogRocket](https://www.capterra.com/compare/19319-187552/JIRA-vs-LogRocket)[Microsoft Clarity vs LogRocket](https://www.capterra.com/compare/187552-236349/LogRocket-vs-Microsoft-Clarity) [Fullstory vs LogRocket](https://www.capterra.com/compare/153721-187552/FullStory-vs-LogRocket)