# LogRocket Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about LogRocket Software - reviews, pricing plans, popular comparisons to other Bug Tracking products and more.

Source: https://www.capterra.com/p/187552/LogRocket/alternatives

---

# 

 LogRocket Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

LogRocket

## What is LogRocket?

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience. Using LogRocket, Software teams can fix user-reported issues faster, de-noise their error alerts, and see the "why" behind their product analytics graphs and funnels. Make sure your team is focusing on the digital experience issues with the biggest impact at all times. And now, with the release our machine learning functionality, LogRocket Galileo, you'll

## What is LogRocket used for?

[Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/)[User Testing](https://www.capterra.com/user-testing-software/)

Top alternative

Featured

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$99

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for LogRocket?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://logrocket.com/&name=LogRocket)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LogRocket

4.9 (28)

VS.

[4.4 (15,308)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$99

Usage Based, Per Month

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (28)

Ease Of Use

4.1 (14,351)

Value For Money

4.3 (19)

Value For Money

4.3 (9,759)

Customer Service

4.8 (19)

Customer Service

4.2 (9,515)

## LogRocket alternatives

[4.5 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (855)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Bug/Issue Capture

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

The creation of a bug/issue ticket, submitted by a team member, customer or end user

Activity Tracking

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Data Visualization

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Graphical representation of data

Audit Trail

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Conversion Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Data Import/Export

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

LogRocket 73 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

A record of all activities within the system, including user access, changes made, etc.

The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.

Track visitors'/audience's responses across web pages and other optimized content

Track and analyse user behavior within a system or network

Monitor and track bugs and issues in the system.

The creation of a bug/issue ticket, submitted by a team member, customer or end user

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Provides a channel for team members to share media files, communicate, and work together

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

A report showing what actions customers perform

Process of dividing customers into groups based on common characteristics

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Graphical representation of data

Access client's system information, including hardware and software configuration, to perform diagnostics

Receive and/or send email notifications for urgent updates, requests, or other information

Tracks metrics that provide insight into how a user interacts with any interface or product

A chronological record of actions or occurrences within a network, software, or process

Software is used for working on online pages

Method of analysis that visualizes the series of events that lead towards a defined goal.

Establish measurable goals and objectives and track their progress over a specific period of time

A visual display that uses a color spectrum to show how visitors interact with areas of a web page

Record and follow the progress of every issue

Track and monitor a specific set of keywords

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Observe and track the demand, usage, progress or quality of a system, product, or user

Ability to handle several projects simultaneously

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Arrange tasks based on the level of priority or urgency

Capture, organize and track product-specific data and information in a centralized location

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Log and store the source of contacts/leads

View and track pertinent metrics to find patterns and gain insights from data

Identify and analyse the reasons behind accidents

Capture what is happening on a computer screen

Mapping/visual representation of exactly where users stop scrolling and leave website pages

Search and filter data across systems to locate required information by entering keywords or certain criteria

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Record active support and chat sessions for auditing and training

Allow users to access multiple services after entering their login credentials once

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

Track the amount of time users spend on websites

Review data from past periods to reveal recurring tendencies and predict future performance

Track the availability time for a designated network or website over a given period of time

Process of evaluating a product or website by testing it with representative users.

Track and interpret metrics on the usage of company resources

Monitor user activity through engagement methods

Track user's interaction with the prototype

Analyze and gain insights into user experience

Track visitors and purpose of visits

Interact with data visualization elements, such as charts and graphs, to drill down into data

Graphical representation of data or processes

Collect and analyze traffic data about website visitors

Track and analyze information regarding website visitors

Get Advice

We can help you find the software with the features you need.

Features

4.5 (28)

4.5

Based on 28 reviews

## Pricing

Value for money

4.3 (19)

Free Trial

Free Version

Basic

$99.00

Usage Based,Per Month

Value for money

4.3 (19)

4.3

Based on 19 reviews

## Integrations

[

Trello](https://www.capterra.com/p/211559/Trello/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Intercom](https://www.capterra.com/p/134347/Intercom/)[

Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (19)

4.8

Based on 19 reviews

## User reviews

Overall rating

4.9

Based on 28 reviews

Filter by rating

5(25)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GB

Gus B.

Senior Customer Support Agent

Computer Software

### "Great software, powerful and detailed, a bit complicated to use at first but you get used to it quite fast."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 29, 2025

I was hesitant at first when my company changed from FullStory to LogRocket because I was already an expert using FS, but I was surprised after my first week using LR of how powerful is and how detailed the information can be.

Pros

It gives a lot more detail than other tools, at first it might look challenging because it has so many options, but you can get used to it in matter of a few days.

Cons

The user interface could be a little more user-friendly, I understand it is a tech tool and as such it can't be super simple, but smoother edges and maybe slightly larger buttons could help a bit.

Switched from

[Fullstory](https://www.capterra.com/p/153721/FullStory/)

Company decided to switch, I didn't understand why at first, then I realized it was because LogRocket offers more advanced features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Celina M.

Accountant

Entertainment

### "A Must Have Solution - LogRocket"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 29, 2024

Pros

I like the website analytics as well as website testing and bug tracking.

Cons

No major issues as LogRocket has been helpful.

Switched from

[Cerberus](https://www.capterra.com/p/208313/Cerberus-Testing/)

[IBM Cognos Analytics](https://www.capterra.com/p/240583/IBM-Cognos-Analytics/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Sunil A.

Frontend Developer

Information Services

### "Software that is necessary for UX and assistance to customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 18, 2023

Pros

Simply said, Logrocket enables you to see how visitors engaged with all of your sites and the custom app you created. If you want to enhance the UX/UI of your website or tool, you must use this program.

Cons

It would be beneficial if we could use one solution to view both the client and the server side instead of having to utilize a different product to handle the back end of our program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Ben B.

Process Improvements Engineer

Civil Engineering

### "LogRocket - The saviour for devs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 15, 2022

Pros

Ever had a user report a bug that you cant replicate? Now you don't need to. Simply replay the users session with your app. Logs and all included. This is invaluable!

Cons

I have had some sessions not recorded or cut out too soon. But this is infrequent

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Sander L.

Developer

Computer Software

### "See what the customers sees."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

June 5, 2022

Pros

Bughunting: Logrocket shows you the steps a customer makes. Therefore is easy to reproduce steps wich triggers an error

Cons

Replay speed can not be slowed down. A speed of .5 would be a welcome addition.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WR

Will R.

Product Manager

Information Technology and Services

### "Great Front End monitoring tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 22, 2022

Pros

Able to look at real user sessions and pick out bugs.

Cons

What is represented in the session log is not a 100% true representation of what the user saw.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kevin F.

Student

Information Technology and Services

### "Product Managers Analytics Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 30, 2021

Overall, this is an excellent tool and a huge part of my day to day activities however with the time required to train the members of my team, I would prefer using tools like Mixpanel

Pros

As a Product Manager, I am highly dependent on LogRocket on a daily basis. Providing deep insights into the data it collects through powerful visualizations and analytics for daily analysis and debugging

Cons

With most of my team being experienced in other tools, training them to use this was trouble. Additionally, until my team was experienced in using this tool, they needed one expert user to navigate this tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Nikola S.

Marketer

Marketing and Advertising

### "Essential software for customer support and UX"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 31, 2021

The perfect software to use for your developers, designers and support teams to improve your website and app. No complaints!

Pros

Logrocket allows you to view how people that visited your site interacted with all of your pages and the app you built. It's essential software if you want to improve the UX/UI of your website or tool. We use it with our designer, when we want to redesign landing pages, and also with our support team when a customer complaints about a bug and we can view his session and confirm where the bug is and solve it for him.

Cons

There's nothing I don't like about Logrocket. The only thing I would say is that it takes up a lot of energy for the computer to run, so if you have other programs running in the background, it could slow down your computer, or get a little buggy. But the value Logrocket provides far outweighs this con.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Garwin P.

Team Lead

Computer Software

### "Good simple tool For recording user activity"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 24, 2021

I love using this tool but may have to find a different tool because of price

Pros

Does an excellent job in recording not only screen activity but network and location information.

Cons

the price between free and the next teir send to high. Also does not have a mobile version.

Switched from

[Rollbar](https://www.capterra.com/p/158230/Rollbar/)

Didn't have the features I wanted

Alternatives considered

[Smartlook](https://www.capterra.com/p/164713/Smartlook/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HT

Hien T.

Software Consulting

Legislative Office

### "Hien Log Rocket Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2020

Overall I like logrocket alot it sucha a pretty good tool to get thing going

Pros

I like the fact that it record your session

Cons

It doesn't work so well over vpn because it asn't able to record the css aspect of our intranet dashboard. The document to enable it work better over VPN doesn't seem to be helpful are very hard to figure out.

Reasons for choosing LogRocket

It because my main job used it and I really like it. THe implantation was easy but a I still didn't get a chance to try other product yet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/187552/LogRocket/reviews/)

Popular comparisons

[Jira vs LogRocket](https://www.capterra.com/compare/19319-187552/JIRA-vs-LogRocket)[Fullstory vs LogRocket](https://www.capterra.com/compare/153721-187552/FullStory-vs-LogRocket)

[Microsoft Clarity vs LogRocket](https://www.capterra.com/compare/187552-236349/LogRocket-vs-Microsoft-Clarity) 

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