# Haven Connect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Haven Connect Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more.

Source: https://www.capterra.com/p/187573/Haven-Connect

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# 

 Haven Connect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Haven Connect

## What is Haven Connect?

Haven Connect enables property managers to receive affordable housing applications online and manage their waitlist seamlessly. They are able to email, text, and mail letters with just a few clicks to all people on the waitlist. Haven Connect is a A secure, regulatory-compliant, and cost-effective way to process and manage affordable housing applications online.

## What is Haven Connect used for?

[Lease Management](https://www.capterra.com/lease-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$2

Per Feature, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Haven Connect

4.7 (28)

VS.

[4.6 (276)](https://www.capterra.com/p/181119/Avail/reviews/)

Starting Price

$2

Per Feature, Per Month

Starting Price

$9

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (28)

Ease Of Use

4.5 (276)

Value For Money

4.7 (17)

Value For Money

4.5 (252)

Customer Service

4.7 (23)

Customer Service

4.6 (241)

## Haven Connect alternatives

Highest Rated

[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

Starting price

$54.00

Per User, Per Month

[4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting price

$62.00

Per User, Per Month

[4.6 (601)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting price

Contact vendor for pricing

[4.4 (461)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/187573/Haven-Connect/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

Manage, organize, and store contact information

Document Management

Store, manage, and track all electronic documents in a centralized location

Owner Portal

Portal for property owners to manage property listings, upload documents, track payments and generate reports

Portfolio Management

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Property Management

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Residential Properties

For residential properties

Haven Connect 9 features

Manage, organize, and store contact information

Store, manage, and track all electronic documents in a centralized location

Portal for property owners to manage property listings, upload documents, track payments and generate reports

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

For residential properties

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Handle activities like room booking, rent processing, lease agreement management, and client communication

Keep track of vacant properties

Get Advice

We can help you find the software with the features you need.

Features

4.2 (28)

4.2

Based on 28 reviews

## Pricing

Value for money

4.7 (17)

Basic

$2.00

Per Feature,Per Month

Value for money

4.7 (17)

4.7

Based on 17 reviews

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## Support, customer service and training options

Customer Service

4.7 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (23)

4.7

Based on 23 reviews

## User reviews

Overall rating

4.7

Based on 28 reviews

Filter by rating

5(19)

4(9)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

VP

Vanessa P.

Leasing Consultant

Real Estate

### "Haven Connect Has Improved Our Experience With Our Below Market Rate Program."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 21, 2020

The Haven Connect system definitely helped us have a more organized process and I feel it overall benefited the below market rate program here.

Pros

I liked how it helped organize applicants, and also assisted in pre qualifying them by finding out more information upfront.

Cons

I wish the process was more clear to the applicants. Many did not understand they were added to a wait list, and they assumed that they had already applied for an actual unit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Ariel T.

Leasing Consultant

Real Estate

### "A user friendly platform for MFTE applicants and Property Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2020

Overall it's been a wonderful way to polish our application process and save time.

Pros

I like that it is no-frills and very informational. They make it quick and easy to complete. I like that they can search for other places to apply through it. From a property management standpoint, I like how clearly the necessary information is displayed for us to assess.

Cons

It would be nice if MFTE applicants only had to use Haven Connect to view info about our homes or any images. They have to get the preliminary forms from us and then the Equity application. Just a thought!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Eric S.

Administrative Assistant

Real Estate

### "Haven Connect Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

February 21, 2020

Overall its easy to use and its time efficient

Pros

The organization of the overall program

Cons

The probability of not having a list backup option just in case something gets erased.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YH

Yvette H.

Office Manager

Facilities Services

### "Excellent Connection"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 21, 2020

The ease of the filter enable us to do our job when an opening comes up. I refer to this website is my daily work at least once per day.

Pros

This software is easy to use. Very helpful when trying to connect to affordable housing.

Cons

So far, I haven't found anything I don't like about it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Mohammed K.

Property Manager

Non-Profit Organization Management

### "Havent Connect Online Applicant Portal"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 18, 2020

We are able to manage our applicants online sort the list move applicant profiles between list easy of use is just some of my personal favorites on Haven Connect.

Pros

The fact that it was easy to use for our applicants and also the fact that they were able to customize to our specific needs.

Cons

Webpage Design it could have been more creative, colorful and welcoming. It was very formal and plain.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LW

Lila W.

District Manager

Non-Profit Organization Management

### "Waitlist Transformation"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 13, 2020

We started using Haven Connect to track our Waitlist for affordable housing. Before Haven Connect, we used a google doc and it was up to the staff member to update information. I like that prospects have the ability to add all their information directly into the waitlist. When anything is updated, it shows all correspondence and time and date stamps it. It will show notifications and emails sent to the prospect all in one place.

Pros

User friendly. Time stamps when communication happens.

Cons

We have multiple properties with their own waitlist. You have to make sure you are in the correct property. You have to turn off the link in two different locations.

Reasons for choosing Haven Connect

Seemed to fit our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jessica D.

Community Manager

Real Estate

### "Simplistic But Somewhat Valuable"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

February 13, 2020

Pros

While our community's waitlist is complicated in 4 different income brackets and 4 different priority groups, having everything in one place that prospective residents can update is helpful.

Cons

Haven Connect tried to make simple what has been very complex with the different income brackets and priority groups. We have reached out through the system with little success but when I call, I have been updating notes and deactivating from the list as appropriate.

Reasons for choosing Haven Connect

My organization chose this for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Justin C.

Sr Leasing Consultant

Real Estate

### "Great Product For Creating a Waiting List"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 13, 2020

Pros

I really liked the functionality of Haven Connect (HC) and having everything in one place. The fact that we can text or postal mail straight from HC is an awesome perk.

Cons

There is no ability to attach documents. The City of Seattle Affordable Housing Program requires certain PDFs that HC cannot be a supplement for. It would be nice if we could attach these files and send them through HC.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ET

Ebonie T.

Assistant Property Manager

Non-Profit Organization Management

### "Great to navigate"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 12, 2020

It's a great way to make notes in each prospects online profile

Pros

The ability to stay signed in for a long period of time.

Cons

When moving or deleting prospects, it takes too long to move to the next person due to the systems slow process

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

McKenna K.

Leasing Consultant

Real Estate

### "The Kelvin Apartments Affordable Wait List"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 12, 2020

Pros

It is user friendly for us and for the people that want to get on the wait list. It is easy to create an account. Little to no issues with the software.

Cons

I really don't have any cons for this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/187573/Haven-Connect/reviews/)

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