--- title: "Mangomint Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Mangomint the right Medical Spa solution for you? Explore 338 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/187593/Mangomint/reviews/" page_type: "reviews" language: "en" --- Mangomint 4.9 (338) [View alternatives](https://www.capterra.com/p/187593/Mangomint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of Mangomint Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews LA Lindsay A Owner EstheticianConsumer Services, Self-employedUsed the software for: 1-2 years. “I love the express booking feature, placing the appointment on the calendar and having a link sent to the client to confirm date, time, and credit card info is wonderful. “ March 31, 2026 JH Jo H Owner AdministratorMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “We ran into problems with Stripe (payment processer) & I felt like the communication was limited with both Stripe & Mangomint during this time. Despite inquiring further with both - the account was held in pending with very little communication as to why or with updates as to what they needed.“ June 9, 2026 SO Sarah O OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “The software runs exactly as I need it to, clients find it easier to schedule online than with my previous company, I love the customization options to really make my business stand out.“ March 18, 2026 WM Whitney M CEOConsumer Services, 2 - 10 employeesUsed the software for: I used a free trial. “Another issue is that when clients pay using memberships or packages, there is no automated prompt for the the client to have the option to tip the service provider. Since the total is zero at checkout, the provider has to awkwardly ask the client if they want to tip, then send them a text that just says "pay for your appointment here".“ November 14, 2024 FB Freda B Salon OwnerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “Also, I love the features like two way messaging, text reminders and our ability to write our newsletter and filter clients based on the message we’re sending.“ October 22, 2025 ED Emily D ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The only thing that MangoMint doesn't have is the ability to book packages with multiple providers (if a package requires multiple service providers, that is).“ June 16, 2025 AW April W Owner and Medical DirectorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 6-12 months. “It has improved organization, efficiency, and client communication, allowing us to focus more on delivering high-quality patient care while maintaining professional business operations.“ January 20, 2026 SH S. Franky H Salon Owner, Bleach Specialist, Hairstylist MentorConsumer Services, 11 - 50 employeesUsed the software for: 6-12 months. “With our hourly pricing model and each provider having their own rate, this feature didn’t work for us and made pricing adjustments a manual process.“ July 8, 2025 ## Showing most helpful reviews Showing 1-25 of 338 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katie L. Practice Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Mangomint is so user friendly" March 26, 2026 5.0 Overall I would highly recommend Mangomint. I prefer Mangomint over the other EMR that we use for our surgical side of the office. I am always impressed with the customer support and their problem solving on my unusual requests. Pros I love how easy Mangomint is for my team to learn and use. The interface is intuitive for booking appointments and checking people out. We don't ever hear complaints from our patients regarding booking appointments online or the text messages that Mangomint sends out for us. The customer support is incredible. I often have complex reporting questions and the team is often able to find a work around or add in that report to the interface for me. They are constantly upgrading and adding new features to improve the platform. Cons I wish there was a dual factor authentication especially from the phones. There are some other random one off issues that would make our lives easier -- like having a history of edits made to a ticket and who made them, not updating the pricing when we open an old ticket, adding a feature so my team can see inventory without editing the inventory numbers, easier way to associate products with specific services. We also love reporting -- I think there are additional reporting features that could be added over time to pull more metrics for the clinic and providers. Switched from [ModMed](https://www.capterra.com/p/124590/EMA/) The scheduling feature was not logical for patients or staff. Checking out and managing inventory was a pain too. Review Source SH Shawn H. Salon owner and Stylist Consumer Services Used the software for: 2+ years ### "Salon software that feels like it was designed by salon owners" June 17, 2026 5.0 From the start, the software was already uploaded with everything we could want to run our salon, from booking to payroll to inventory and reports and it was easily customized to fit any specific needs that arose. Pros Arrived fully loaded with everything we needed to run the salon and fully customizable for any specific requirements that come up. Cons I have yet to find anything I don’t like about this software. Even our challenges were quickly rectified. Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Didn’t care for the software. Wasn’t very user-friendly. Review Source Response from Mangomint July 2, 2026 We're happy we can meet all your needs! Thank you, Shawn. Jess S. Owner Cosmetics Used the software for: 6-12 months ### "Buyer beware " July 23, 2024 1.0 Terribel. As soon as you are done onboarding there is no customer service. They will tell you that they aren’t available dor phone callsz once i tried to cancrl i learned my entire account will be deleted and ill never have access to any of those files. I have used many scheduling systems and this is not the case. Mangomint also nickel and dimes you for add ons and becomes very expensive quickly Pros It is simple. Clients did not complain about online booking Cons There was no way to have a deposit go to a clients account if they has already prepurchased a package. Almost making prepurchasing more inconvenient to clients Switched from [Boulevard](https://www.capterra.com/p/180087/Boulevard/) Promises given by mangomint that were almost entirely made up Review Source Response from Mangomint August 13, 2024 Hi Jess, all your concerns have be passed on to the team and will continue to be addressed. We've provided access to your account and files so you can have a smooth transition. We hope we can make this an easy process for you. Regarding your customer service experience, our support team is primarily available through in-app chat and scheduled calls, but we also offer immediate phone support for urgent cases. We pride ourselves on our customer support so we're sorry we didn't meet your expectations. VR Verified Reviewer receptionist and manager Cosmetics Used the software for: 6-12 months ### "The last software you'll ever need" May 26, 2026 5.0 Our experience with Mangomint has been SO easygoing! All the features, organizination, client ease, etc. for the price is AMAZING. The transition over is so seamless, if any help is needed it's so easy to message their wonderful team and you get a quick response. I Would never be able to imagine our salon again without Mangomint. Pros The UI made the transition from our old software to Mangomint so easy to learn for all of our service providers. Even at the tailend of using our old software people were still confused about it. I explained how to book on Mangomint once and never had to go over it again! Customer Support is so quick, it's one of my personal favorite features about Mangomint. Within 10 minutes I have a response about anything inquiries or problems I may be having. It's nice feeling heard. One of the main concerns our bookkeeper kept bringing up was security. She didn't want us directly handling cards to keep on file but with the self-checkout feature there's no need to see the card and its convenient for the client. It's so easy to onboard and offboard staff with Mangomint. Even changing prices, adding services, vacation hours, etc. This used to be one of our most inconvenient moments with our other software. Value for money : It was easy to pitch to our accountant because it's more bang for your buck. Cons I wish it was easier to see the patient/client information in a more condensed quicker way. The clients find it difficult to see all their appointments or access their portal. Maybe if it was sent with their text booking that would be better or something else? Like inserting a phone number to access a portal. Switched from [Inspire](https://www.capterra.com/p/195805/STX-Software/) ui was terrible, terrible for clients to use, so inconvenient in every form, team wasnt helpful, constantly going down i thought there has to be something better than this, and there was! mangomint! Review Source MP Maddy P. Owner Consumer Services Used the software for: 1-2 years ### "Never looking back Mangomint for life! " June 10, 2026 5.0 I can’t speak highly enough, I will never look back. I scream it from the roof tops, clients also LOVE the system and it makes it fast and easy for everyone. Pros It’s very user friendly on client and business side, I also appropriate the fast response for all customer service inquiries. It’s a little pricier than our last booking system but I don’t for one second think it’s not worth every penny. The reporting is also very thorough, we struggled a lot with that with our last booking service, where nothing was clear. Mangomint I can break it down with every detail. Cons I would love for a way to schedule station sharing, besides that I can’t complain, I feel like every week they are adding new free features or listening to our issues and upgrading the systems already in place. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/) Reason for choosing Mangomint They others where high priced and seemed to have to many unnecessary features Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Hated the customer service, they uncharged for everything, and inaccurate reporting is where we finally called it quits Review Source SL Shasta L. Owner Hospitality Used the software for: 6-12 months ### "Works great with two locations" May 31, 2026 5.0 Love it and happy to have it. It is so much more modern and updated than my previous software. My providers, team and clients enjoy it as well. I also like that I can chat with someone is I have a question. Pros It works so well when you have more than one location of your business. Easy, staff friendly and clients love it. Makes rebooking clients easy and the payroll and customer support is amazing. I am happy to have it for my spa and enjoy the updates that is always improving. Cons The customizations/add ons to services is confusing and could be easier to use. We have redone it several times. And I don't like having credits for things like emails etc. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Outdated and not friendly with more than one location. Also, you have to call and it takes about an hour to get ahold of someone and lots of times they have a thick accent and hard to understand. Takes a long time to do anything and expensive Review Source AC Andrea C. Esthetician Health, Wellness and Fitness Used the software for: 6-12 months ### "MangoMint how sweet!" June 9, 2026 5.0 It’s been amazing with all the support we receive, the personalized gifts that were unexpected and the feedback from clients about how easy and seemless booking is Pros First thing that really caught our attention was the clean user interface. For scheduling and appointment management, we love the use of the adds ons along with the membership programs. Customer support has also been incredible, they are so responsive. Cons It lacks a bit in email marketing designing tools. We would like to be more creative and the tools can be confusing Alternatives considered [Boulevard](https://www.capterra.com/p/162738/Boulevard/) Reason for choosing Mangomint Better user interface, better fit overall for our skincare studio Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Service add ons, memberships and packages, and potential to scale our business Review Source JL Jody L. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "So glad I found Mangomint! " July 24, 2026 5.0 From the start all the way through my onboarding and after going live I felt very supported. They have a great help chat too. Any questions I had were usually answered very quickly. Pros Everything is at my fingertips. It very all-inclusive feeling so I am not using multiple different apps and sites to get the job done. I even plan on moving my payroll over to them. Cons I wish their colors were a bit more customizable. We had our services color coded in our old system and that was a nice feature. I also wish the font was a bit larger. Alternatives considered [Boulevard](https://www.capterra.com/p/162738/Boulevard/) Reason for choosing Mangomint Online reviews for Mangomint were great. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) I was with Vagaro for years but they recently swtiched up how they charge their subscribers for clients utilizing their online specials we create to bring in business. Theu charge 5% for returning clients and 20% off the top for new clients which is frankly insulting and insane. Review Source Response from Mangomint August 3, 2026 Yay! We're excited to hear you can do everything you need with Mangomint (and payroll next!). Appreciate the kind words, Jody ♥️ SA Stephanie A. Owner Consumer Services Used the software for: Less than 6 months ### "So happy with mango mint" June 7, 2026 5.0 I’m really excited the team is really helpful and I’ve been needing a new software for awhile and the reporting is great for tracking numbers Pros Capabilities and support thru the process in really happy with the customization and quality of my experience Cons I wish the add ons were included in the price, most softwares have forms included. I would also redesign the interface of the calendar Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Mangomint Capabilities are great and honestly porting your phone line Switched from [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Needed more customization needed more reporting and needed to be able to book multiple appointments with different people Review Source bR bima R. aesthetician founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "the best software! " July 20, 2026 5.0 100/10 - easy and supportive team, smooth onboarding, everyone answers our questions, smooth interface, etc. Pros Honestly, everything! It aligns with my unique business in ways other softwares don't. I love how everything is easy and intuitive. Cons I have no cons right now. They are an incredible software to help our business thrive. I know there are some things missing like a loyalty program and referral program for our patients, but they are working on it! Switched from [Boulevard](https://www.capterra.com/p/180087/Boulevard/) It no longer aligned with my business and what we needed to succeed. Review Source Response from Mangomint July 31, 2026 We love that you're loving it! We're glad we can help support your business. VR Verified Reviewer Massage Therapist, Health Coach Health, Wellness and Fitness Used the software for: 2+ years ### "MangoMint is Great!" March 12, 2026 5.0 I have used several different spa software systems over many years in the spa business and MangoMint is by far the best. It is intuitive and easy to use and covers all bases in regard to capabilities. And, if there is something that you have a problem with or a question about, customer service quickly and kindly responds with a solution. I highly recommend MangoMint! Pros Ease of use for clients and spa staff, quick, friendly and helpful customer service, regularly rolling out of upgrades to the system, smooth workflow with booking, payment processing and client management. Cons I really can't think of anything that I don't like. Everything is streamlined and keeps operations running smoothly. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Too many glitches which were disrupting workflow. Review Source LJ Lindsay J. Salon owner Cosmetics Used the software for: Less than 6 months ### "So far amazing! " January 17, 2026 5.0 Pros Switching to Mangomint has been such a great decision for our salon. The transition from our previous system was incredibly easy—exporting all of our information was smooth, and the Mangomint team has been beyond helpful. They are quick to respond, knowledgeable, and truly supportive every step of the way. We’ve only been live for about a week, and our clients are already loving it. The online booking is clean, easy to use, and visually appealing. Clients especially enjoy being able to upload inspiration photos directly when booking their appointments, which has been a game changer for consultations. The client communication and texting features alone have been a lifesaver. With our previous software, we couldn’t see message history or conversations, which made things confusing and inconsistent. Mangomint keeps everything organized and visible, eliminating the guesswork entirely. We’re also very excited to run payroll for the first time next week. Having direct deposit and not needing to manually handle employee taxes or send everything to our accountant will save so much time and stress. We can’t wait to continue exploring everything Mangomint offers and see how much more efficient it can help us become—for both our team and our clients. Cons Things we dislike at the time Cannot charge a surcharge on credit card and am ECO fee with being a Green Circle Salon Not being able to Intergrate Vish Color system Top production report for all The stylist teeth for a certain date range. Showing all on one paper. Having total clients, service $ per hour, retail to service %, retail $, prebooking%, client retention. So we Don’t have to have a report for each one and back. When a sale is closed and done. The screen doesn’t close or give you a button to click On to be done and not keep a screen up for what was rang up. Having to click appointment book then it wants On make an app and then you have to close that out just to clear Sales Screen after someone pays. Have option or a box to pop up when ringing out client to remind the person ringing them up to ask client to prebook. Alternatives considered [Meevo](https://www.capterra.com/p/172058/Meevo-2/)[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Reason for choosing Mangomint Being able to process payroll and direct Deposit. Switched from [Insight](https://www.capterra.com/p/10010537/Insight-Salon-Software/) Online booking design and user friendly. Review Source KM Kelly M. Spa Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "MangoMint is awesome!" April 16, 2026 5.0 My experience with MangoMint has been great. The staff is friendly and communicates in a timely manner. The only change I've made since using the service was to switch payroll providers. That was not due to anything MangoMint did as far as service, it was cost savings for me. Aside from that I have had a great experience. Pros I am a new nail salon owner. MangoMint has helped so much with an easy interface platform and extremely helpful, on-call assistance. I am able to use the platform to manage schedules and appointments with ease. I did integrate the online booking tool to my website and my guest love how easy it is to use. Cons If I could add one feature to MangoMint it would be automatic rebooking screen pop up as soon as payment is done on the terminal. We do ask each guest to rebook but if MangoMint could automatically suggest an appointment at +2 or +3 weeks that would be very helpful. Alternatives considered [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Reason for choosing Mangomint MangoMint offers membership and the other company did not. Review Source Response from Mangomint April 28, 2026 Congrats on being a new salon owner! We're happy to hear that you're loving the online booking and ease of use. We appreciate the feedback! Our new rebooking feature should solve that request. You can rebook appointments in a couple clicks after checkout. You can also customize the time intervals to be +2 or +3 weeks. It doesn't appear on the payment terminal but you'll be able to easily access it on your end. Daniel F. Spa Director Education Management Used the software for: 6-12 months ### "Top-Tier Booking Software with Exceptional Support and Security" August 21, 2025 5.0 Our experience has been outstanding. We transitioned from Booker/Mindbody earlier this year, and the difference has been night and day. Mangomint has improved every aspect of our workflow, from appointment management to payment processing, and their call and chat support has been there every step of the way. The system is reliable, secure, and easy for both our team and our clients to use. We’ve experienced very minimal downtime (if any), and on the rare occasions there are updates or issues, they communicate transparently and resolve things quickly with no impact on our business. Pros Mangomint excels across the board, but what stands out most is their customer support, both chat and call support are responsive, knowledgeable, and genuinely helpful. The user interface is clean, modern, and incredibly intuitive, making day-to-day appointment management seamless. Payment processing is smooth and reliable, and we’ve had zero issues with transactions or client checkouts. Overall, the value for money is excellent given the features, support, and reliability. Cons There’s very little to complain about. The only minor downside was the initial learning curve when transitioning from Booker/Mindbody, but even that was made easier by Mangomint’s excellent onboarding and support team. Some advanced features may require a bit of training, but the support team is always there to help. Alternatives considered [Boulevard](https://www.capterra.com/p/162738/Boulevard/) Reason for choosing Mangomint Overall cost, support, and flow of the software. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Because of constant technical issues, high cost, and length of time it would take to get customer support and issues resolved. Review Source VA Valentina A. Esthetician Consumer Services Used the software for: 6-12 months ### "The best booking and POS platform for a spa! " November 12, 2025 5.0 After using multiple scheduling platforms and having frustrations with all of them, I have been more than happy with Mangomint. Not only does it have every feature I need in my business, the system is very reliable and hardly ever glitches if at all which was a constant problem with other platforms I've used. Overall I'm extremely happy with Mangomint and I hope they continue to improve the user experience and features to keep it top notch! Pros I love the clean and easy to use platform. It's not only easy for my team to use, but also for the client to use. I love that clients don't need a login to book online, and the process to book online is very simple and straight forward. There is almost every single feature you could ask for in a booking site, and they continue to add more! Any time I need assistance, I get a real person to help me and they're always friendly and able to help me out. Cons I wish there were a few more features like a longer checkout period with the self checkout link which expires quickly, and better gap prevention on the online scheduling. The cancel/reschedule link could also be more visible on the the confirmation messages. The card readers are also finicky but I've had that issue with every card reader from every other booking platform/pos system I've used Alternatives considered [Boulevard](https://www.capterra.com/p/162738/Boulevard/) Reason for choosing Mangomint The price was better and the software was easier to use Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) I needed a software that was reliable and Vagaro was extremely glitchy and difficult for the client to use. We were constantly having issues with online booking and the software glitching Review Source Response from Mangomint December 10, 2025 So glad we could upgrade your online booking! And yes always real people on our support chat 100% 👩‍💻 FB Freda B. Salon Owner Consumer Services Used the software for: 2+ years ### "I’d definitely recommend MangoMint" October 22, 2025 5.0 I’m a huge fan of MangoMint. The user experience is easy and seamless, the customer support is top tier and it works for my team. Pros The customer support is unmatched. The response time is so quick and you’re clearly speaking with an actual human that isn’t just reading a script but knows how the system works and wants to see you succeed without wasting your time. Also, I love the features like two way messaging, text reminders and our ability to write our newsletter and filter clients based on the message we’re sending. Cons I wish when running reports that there was a drop down menu instead of having to scroll through each month. Additionally, I’m really getting into tracking my KPI’s and sometimes I have to play around with the reports to get the info I need. But overall I’m still really happy with the reports you can run. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Mangomint The user experience for Vagaro was the worst. And I don’t like that other business were advertised on your page. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity lacked features, support and seemed too basic Review Source Response from Mangomint October 30, 2025 Hi Freda! We appreciate you shouting out our wonderful support team. It means a lot when people notice the effort they put into helping our customers. Please let the support team know if you have specific feedback around KPIs/reports you'd like to see. They can pass it along to our product team. JB Jennifer B. IT Consultant Specialist Alternative Medicine Used the software for: 6-12 months ### "Great Booking App!" October 4, 2025 5.0 I really love Mangomint. The helpdesk folks respond fairly quickly and are REALLY nice and helpful. As an IT consultant at a college, we are using Mangomint in many different ways than what it was designed for. Pros Mangomint is an easy to use web app that even the least tech savvy users can navigate. Easy to create forms from an Admin perspective and our clients seem to be able to navigate it well. BIG shoutout to those helpdesk folks in the chat!! Cons I have to figure out workarounds for some of the forms and scheduling. Not really a con, just time consuming. I really wish there was an App to install on clients phones. Having clients that don't have a password to log in to their own account(s) is frustrating for the clients. We have had many complain. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Mangomint Ease of use and price. Mangomint won us over! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Price and ease of use. We needed to have things set up to protect against HIPAA violations. Review Source Response from Mangomint October 23, 2025 Hi Jennifer! We appreciate the review. We're happy to hear that your having an easy time navigating the app and creating forms. Our customer support will be happy to know you shouted them out 😊 Optional client logins are on our future product roadmap so this is helpful feedback. VF Valerie F. Owner Consumer Services Used the software for: 2+ years ### "Five years and going strong " September 15, 2025 5.0 Overall, I love the app. I have used many online systems and this one has been the best. They are responsive and patient. I’m pain in ass when I am uncertain of technical things and they’re always listening. They’re always improving so I am sure the few issues I have will eventually improve. I am still a very happy customer Pros I have been a user of Mangomint for at least five years. The app is easy to use. Running reports and tracking inventory, sales, etc. is extremely easy. I was able to customize how we book appointments so that my staff has more flexibility. They book the chair and time they need without the pressure of working only at one station. We are able to text message clients and do a pre-consultation. This includes being able to send images as well. It’s a cool function. Cons I was not a huge fan of the payroll system. It was easy to use but there were a lot of clerical issues. Emails are little tricky to draft and I’d like to see that be more of a drag and drop function. The waitlist functionality is great except for the fact that it doesn’t require a card to be put on file when someone new adds themselves to the waitlist. We’ve lost a few appointments and had a handful of no-shows because of that. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Vagaro had a lot of glitches and their server often shuts down Review Source VR Verified Reviewer Operations Specialist Cosmetics Used the software for: 1-2 years ### "Loving MangoMint! Highly recommend using this platform for your booking needs!" August 15, 2025 5.0 Overall, my MangoMint experience has been great! As mentioned in the "pros" before hand, it's very easy to use and has majority of the features needed to run our business! I personally haven't needed to reach out for customer support, but from what co-workers have mentioned, they have been great! Pros How easy the user interface is. The amount of features it has to run our business and be able to run the reports needed. Appointment management has been really easy to move, migrate and have the data records for history and upcoming. Cons There are a few features that would be nice-to-have. I'm sure they will think about them at some point and look forward to those updates! Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Because Booker sucked.. sorry to say, but it is what it is. Review Source Response from Mangomint August 18, 2025 Thank you for the review! Happy to hear you're enjoying all the features 😊 MM Mercedes M. Owner Consumer Services Used the software for: 6-12 months ### "Reliable Platform with Excellent Support" May 18, 2025 5.0 Overall, our experience with Mangomint has been really positive. It’s a sleek, user-friendly platform that helps us run our studio more efficiently, and we love that the team is responsive to feedback. While the pricing and some add-on costs can be frustrating, the continuous improvements and strong support make it a valuable tool for our business. We're excited to see how it continues to evolve. Pros Mangomint is fantastic at listening to its users. When we’ve made suggestions, the team genuinely takes them into consideration and often works to implement them. The platform is also very reliable and constantly evolving to meet the needs of growing businesses, which we really appreciate. Cons The price point is quite high compared to other CRMs, which can be a barrier—especially for smaller businesses. Basic customization options, like editing reminder emails, require additional marketing credits. It would be nice if more core features were included without extra fees. Paying extra for the Shopify integration just to sync inventory feels frustrating, especially since we’re already paying premium pricing for the software itself. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) We needed something that supported memberships Review Source SFH S. Franky H. Salon Owner, Bleach Specialist, Hairstylist Mentor Consumer Services Used the software for: 6-12 months ### "Worth Every Penny — Paid for Itself in 3 Months" July 8, 2025 5.0 Overall, Mangomint was one of the cleanest, easiest-to-use salon software platforms we’ve worked with. The booking system was smooth, the interface was modern and intuitive, and our team picked it up quickly without much training. When we switched from our previous software, which we’d used for two years, our bookings increased by 20%. That alone made the transition worth it. While there were a few limitations around pricing customizations and texting privacy, it was a major upgrade in terms of user experience and daily operations. Pros It was super clean, easy to use, and way more modern than a lot of other salon software. The booking flow made intuitive sense, it was simple to manage multiple stylists and types of services, and we didn’t need hours of training to get the team up to speed. I also liked how customizable the settings were, which made it easier to work with our hourly, gratuity-free setup. Bonus points for outstanding customer support when we needed it. Cons We wish the timing and pricing customizations increased by a percentage instead of a flat dollar amount. With our hourly pricing model and each provider having their own rate, this feature didn’t work for us and made pricing adjustments a manual process. We also wish the two-way texting feature allowed conversations to be private between a provider and their client, instead of making every conversation visible to the entire salon team. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Reason for choosing Mangomint Honestly, we chose Mangomint over Phorest and Boulevard for two simple reasons: 1. The vibe with the sales rep was on point. It was super clear Mangomint genuinely cares about their team and invests in training them on building real relationships. I appreciated that our first rep never once talked poorly about any other company or brand—felt honest and respectful. 2. The client-facing side of Mangomint is the easiest to use, with the least number of clicks to book an appointment. That smooth, simple experience matters a lot to us and our clients. Switched from [Aura Salonware](https://www.capterra.com/p/181855/SalonOS/) Aura broke our confidence and trust in them multiple times. We dealt with booking errors and client difficulties almost daily, which created constant stress for our team. On top of that, we suffered thousands of dollars in lost revenue because of how unintuitive and unreliable their software was. It made simple tasks harder than they needed to be and directly impacted our business in ways that weren’t acceptable. Review Source Response from Mangomint July 10, 2025 Hi Franky! Just shared this with our team and so many team members said how wonderful it is to work with you. So thank you for being an amazing customer. We're so happy to hear that your bookings increased using Mangomint and that you find it easy to use. Love it! RM Regan M. Hair stylist Cosmetics Used the software for: 2+ years ### "AMAZING! Great company to work with and use. " March 24, 2026 5.0 Fantastic experience. I've been using them for over 6 years. They always put the the consumer first. Pros I love this platform. I've been using it for years. It makes booking online & manually extremely easy. Anytime I have ever had a problem they have always fixed it. The customer service is amazing. It's worth the money. I also love how they are always looking for ways to be better. Cons I don't have any. They are always looking for ways to be better. I have really enjoyed working with this company and have no cons to put. Review Source Response from Mangomint March 30, 2026 Hi Regan! We're so happy that you're seeing the value of Mangomint. Thank you for the kind words. MB Michaela B. owner Medical Practice Used the software for: 1-2 years ### "I would be extremely likely to recommend Mangomint's software service." August 18, 2025 5.0 Very satisfied with the constant stream of updating and adding new capabilities! And the customer support and chat service is superior! Pros I would be extremely likely to recommend Mangomint's software service. One of the things I enjoy most is their customer support and chat service. It is incredibly helpful, quick, and hands-on. The team is always kind and goes above and beyond to assist. While there are many things I appreciate about Mangomint, I particularly love their innovative spirit. They are always keeping things fresh and new. For a newer software company, they are consistently expanding, changing, and adding new features. Their Learning Center is also an incredible resource; there hasn't been a single issue I've encountered that I couldn't resolve with the help of the Learning Center. Cons I would like to see better / more in depth, reporting capabilities. And possibly a better system for tracking discounts. Review Source Response from Mangomint August 21, 2025 Thank you for sharing your experience and recommending Mangomint. We're so glad you're enjoying all the new updates! CW Christina W. Esthetics Instructor Higher Education Used the software for: 1-2 years ### "Easy and efficient!" February 20, 2026 5.0 Excellent interface, little to no learning curve and simple for any employee to learn and use. We love it! Pros Easy to navigate, change availability, and add/change products and services! We use it for services and retail and it’s easy to set up appointments and checkout Cons Nothing honestly comes to mind for a negative, it’s very reliable and I haven’t had any problems with it Review Source Response from Mangomint February 27, 2026 Yay! Happy you can rely on us 🥳 VR Verified Reviewer Clinical Support Specialist Medical Practice Used the software for: 6-12 months ### "Efficiency is Key" February 16, 2026 5.0 I really enjoy Mangomint. When all of our systems seem outdated, it's nice to have a modern, colorful, and efficient way to schedule our patients. Pros I like having an easy way to see our schedule, as well as being able to direct message patients. I also like that there is a way to jump to 4,6,8 weeks from a certain date for scheduling purposes. Cons I think there should be a way to auto-select rooms instead of immediately going to all staff when changing locations. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.