# hellotax Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about hellotax Software - reviews, pricing plans, popular comparisons to other Sales Tax products and more. Source: https://www.capterra.com/p/187594/Hellotax --- # hellotax Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) hellotax ## What is hellotax? hellotax automates VAT for online sellers in Europe. The in-house developed tax software enables a quick completion of all tasks that have to be done, such as registrations, correspondence with the authorities, monitoring of all thresholds and goods movements, and much more. In addition, employs its own tax accountants in all European countries for quality assurance and for the best process possible. ## What is hellotax used for? [Sales Tax](https://www.capterra.com/sales-tax-software/)[Corporate Tax](https://www.capterra.com/corporate-tax-software/) Top alternative Featured Overall rating Based on 110 user reviews Reviews sentiment Positive 94% Neutral 0% Negative 6% Starting price €39 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for hellotax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hellotax.com/&name=hellotax) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### hellotax 4.7 (110) VS. [4.0 (355)](https://www.capterra.com/p/75673/AvaTax/reviews/) Starting Price €39 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (110) Ease Of Use 3.8 (354) Value For Money 4.6 (108) Value For Money 3.5 (310) Customer Service 4.7 (108) Customer Service 3.4 (325) ## hellotax alternatives Highest Rated [4.8 (16)](https://www.capterra.com/p/10014186/Kintsugi/#reviews) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.5 (73)](https://www.capterra.com/p/119968/TaxCloud/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 58% of reviewers rated it above 4 stars [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [123 Sheets](https://www.capterra.com/p/185126/123-Sheets/) [4.7 (222)](https://www.capterra.com/p/185126/123-Sheets/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185126/123-Sheets/) [View all alternatives](https://www.capterra.com/p/187594/Hellotax/alternatives/) ## FAQs about hellotax Overview ### What problems does hellotax solve? hellotax solves cross-border VAT registration, filing, and compliance headaches for e-commerce sellers expanding across the EU and UK. It reduces manual VAT calculations, scattered country-specific tax processes, missing threshold visibility, and back-and-forth with tax authorities. Amazon FBA sellers, online retailers, finance teams, and small international businesses benefit most. Answer based on 97 reviews Overview ### Which roles and teams benefit most from hellotax? hellotax is most used by founders, CEOs, owners, and directors running e-commerce businesses that sell across borders. Finance leaders and accounting teams use it to manage VAT registrations, filings, and compliance workflows, while operations and administrative staff rely on it to reduce manual tax tasks and support international marketplace expansion. Answer based on 109 reviews Overview ### What company size and industries is hellotax built for? hellotax is built for small e-commerce businesses, with 98% of reviewers from small companies and Retail leading at 24%. It also serves Consumer Goods at 15% and Textiles at 9%, aligning with sellers on marketplaces like Amazon that need EU VAT compliance, especially for sales tax use cases. Answer based on 109 reviews Features and Usability ### What are the key features of hellotax? hellotax includes core VAT management tools such as VAT registration, tax filing, tax calculation, and compliance management for multi-country EU selling. Differentiating features include Amazon API integration, data upload for transaction imports, dashboard-based reporting, deadline notifications, and electronic submission, with multiple user accounts for centralized tax administration. Answer based on 68 reviews Integrations ### Which third-party tools and platforms does hellotax integrate with? hellotax integrates with Shopify for e-commerce sales data and tax filing workflows. The catalog data provided here highlights Shopify as the confirmed third-party platform, supporting store data imports and transaction handling for VAT-related processes. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does hellotax offer? hellotax provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions allow guided remote learning, webinars cover scheduled group presentations, and documentation gives written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does hellotax offer, and how do users rate the experience? hellotax offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Many users describe support as fast, clear, and helpful, especially during VAT registration and filings. Some report delays, frustrating ticket handoffs, limited knowledge base coverage, and inconsistent issue resolution in more complex cases. Answer based on 72 reviews Features and Usability ### How well does hellotax handle tax management? hellotax handles cross-border VAT management well for many online sellers and small businesses operating in multiple EU markets. Users often value clear guidance, filing support, and marketplace integrations, though some businesses report data accuracy concerns, integration problems, or delays when cases involve complex setups or tax authority issues. Answer based on 25 reviews Bugs and issues ### Does hellotax have bugs or technical issues? hellotax works reliably for many VAT registration and filing tasks, but technical and service issues appear in some cases. E-commerce sellers mention upload errors, portal access problems, and slow ticket resolution, while other small businesses say filings run smoothly and support helps when tax office complications arise. Answer based on 33 reviews ## Who uses hellotax? Based on Capterra reviews from the past 5 years Company size Based on 105 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 105 reviews Administrative 29% Administrative 29% Entrepreneurs/ Owners 29% Finance & Accounting 8% Sales & Business Development 8% Others 26% Top industries Based on 105 reviews Retail 33% Consumer Goods 25% Textiles 17% Wholesale 15% Other 10% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Value Added Tax (VAT) 4.6 (50) 66.00% of 50 reviewers that rated this feature as important or highly important Goods and services tax Tax Filing 4.5 (48) 60.42% of 48 reviewers that rated this feature as important or highly important The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Tax Calculation 4.6 (46) 56.52% of 46 reviewers that rated this feature as important or highly important Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Sales Tax Management 4.6 (32) 65.63% of 32 reviewers that rated this feature as important or highly important Calculation of consumption tax imposed on the sale of goods/services Invoice Management 4.7 (30) 46.67% of 30 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes Secure Data Storage 4.7 (23) 56.52% of 23 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches hellotax 25 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Generate one-off reports that meet information requirements Verifies and confirms the accuracy of an address Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Track and manage adherence to policies for any service, product, process, or supplier Software specialized for corporate use Creation and customization of dashboards Import and export data to and from software applications Process of checking different types of data for accuracy to avoid errors or inconsistencies Graphical representation of data Specify or track the date/time a project, task, etc., is due for completion Identify and track situations that legally reduce financial liability Captures invoice data and maintains comprehensive records for auditing and reporting purposes Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Calculation of consumption tax imposed on the sale of goods/services Securely stores data to prevent data loss or breaches Calculate tax and make deductions on gross income from sources like wages, investments or self-employment The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Financial planning for tax purposes Set up connections to third-party platforms to improve business processes Track movement of transactions across accounts Goods and services tax Features 4.6 (110) 4.6 Based on 110 reviews ## Pricing Value for money 4.6 (108) Basic €39.00 Per Feature,Per Month Value for money 4.6 (108) 4.6 Based on 108 reviews ## Support, customer service and training options Customer Service 4.7 (108) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (108) 4.7 Based on 108 reviews ## User reviews Overall rating 4.7 Based on 110 reviews Filter by rating 5(93) 4(10) 3(0) 2(0) 1(7) Mentioned topic Sorted by most recent FA Felix A. OPC Owner Food & Beverages ### "Reliable German VAT Registration Service for Amazon Sellers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 We used hellotax to register for German VAT as a small e-commerce business launching on Amazon.de. The process was straightforward and well-managed. Althea guided us through the requirements, communicated clearly, and delivered results. Would recommend to any small business needing EU VAT compliance support Pros Efficient and reliable service. The team handled our German VAT registration smoothly from start to finish. Althea was our assigned agent and was consistently responsive and professional throughout the process. The registration was completed within a reasonable timeframe and we were kept informed at every stage. Cons The dashboard could be more intuitive for first-time users, but the support team more than compensates for this Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reasons for choosing hellotax Cost was cheaper than competition and it was more flexible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kadir C. Geschäftsführer Cosmetics ### "Professional, Reliable and Highly Recommended VAT Partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2026 I have been selling on Amazon for nearly 15 years and worked with a UK-based tax company for a long time. Switching to hellotax has been a great decision. Their team is highly professional, proactive, and always supportive. They guide you through complex VAT processes in a very structured and understandable way. I genuinely wish I had started working with them earlier. I would definitely recommend hellotax to any Amazon seller dealing with EU VAT. Pros The team is extremely responsive, professional, and knowledgeable. Every step of the process is handled clearly and efficiently. Communication is fast and reliable, which is very important when dealing with VAT across multiple countries Cons Honestly, nothing significant so far. The process can take time, but that is mostly due to tax authorities rather than hellotax itself Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Tomas P. CEO Building Materials ### "Value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 10, 2026 Overall I am super happy and have trust to their services. Never had any issue and must say their customer support is great. Pros I am super happy to have one contact point for VAT and OSS support across EU. We are small company and Hellotax helps with admin, registration and filing related to VAT as we are active in several EU countries. We have been working together for 10 months already and never have had any issue. Cons Nothing major, but we communicate via email and sometimes it is not so user friendly as I receive it twice with the message itself and then info that my request was updated. Some communication portal would be good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Sascha H. Managing Director Consumer Goods ### "Valuable service provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 24, 2026 Overall, hellotax is an extremely helpful service provider that leaves a professional impression. Communication with the contact person works perfectly. Pros What sets Hellotax apart are two things: Firstly, the network of tax advisors in the respective countries, allowing us to benefit from country-specific expertise. Secondly, the user-friendly online platform, which automatically imports the relevant data and serves as an exchange platform with the tax advisors. This increases the efficiency of VAT returns in each country. Cons The dashboard could be technically improved, as not all workflows run smoothly. Furthermore, the onboarding process and help pages should be expanded. It's not easy for new users to find their way around at first. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Miha M. Manager Food & Beverages ### "I recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2026 Hellotax provided us with very good support in obtaining a German tax number. Communication was very fast, instructions regarding the required documents were clear, emails were answered very accurately and quickly, and every procedure was approached professionally. Pros Very fast communication, good responsiveness, precise instructions regarding the documents, so that no additional documents were needed. Cons For us beginners, the price could have been a little more affordable and would have taken into account our initial high costs in other areas as well. Alternatives considered [Taxdoo](https://www.capterra.com/p/246136/Taxdoo/) Reasons for choosing hellotax Very fast communication, good responsiveness, precise instructions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CX Christoph X. managing director Warehousing ### "Attention, very bad experience" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 9, 2025 Several months ago, I switched to Hellotax after Taxfish discontinued its VAT and OSS services. Hellotax promised first-class support – unfortunately, this promise has not been fulfilled. By now, I am so desperate that I am considering seeking legal assistance. Working with the ticket system is extremely frustrating: every follow-up question seems to take me right back to the starting point, without any real progress being made. The current situation with the Polish tax office is particularly stressful. Due to a goods transfer to Poland, I am now facing significant trouble because Hellotax is apparently unable to submit my documents correctly or clearly explain where the problem lies. Since my Polish language skills are limited, I rely on clear and reliable support – but that is precisely what I am not receiving. Despite the high costs, practically nothing works. From my point of view, I am left with no choice but to give one star. The entire process has been a complete disaster. If you have the option to switch to another provider, do yourself a favor and choose a better service provider. Pros Very expensive. Poor performance. Unfortunately, I paid for a year. The support team seems incompetent. Uploading data to the app is very difficult. Period/comma errors, etc. Cons Ticket system Inexperienced employees You're just a number Tickets are passed on with a (stupid) follow-up question Problems are not solved, just postponed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL DONG L. CEO Accounting ### "Excellence " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 9, 2025 Pros Very friendly, professional and prompt communication. I would definely work more close with Helltax. Cons I know there are many uncontrollable situation particlarly dealing with Tax authorities. reasonable delay is expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IS Ingrid S. CEO Health, Wellness and Fitness ### "Einfach, professionell und absolut empfehlenswert!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 October 9, 2025 HelloTax macht keine klassische Steuerberatung, aber für Umsatzsteuer & internationale Abwicklung ist es wirklich das beste Tool, das ich bisher genutzt habe. Absolut weiterzuempfehlen für alle, die im E-Commerce tätig sind und sich nicht mehr mit Bürokratie herumärgern wollen. Pros Ich bin sehr zufrieden mit HelloTax – endlich eine Lösung, die länderübergreifend funktioniert und dabei so unkompliziert ist. Die gesamte Abwicklung läuft einfach und klar, und die Software ist wirklich ein Traum für jeden, der ein Online-Business betreibt. Cons Besonders schätze ich, dass man alles zentral im Blick hat – egal, in welchem EU-Land man aktiv ist. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mutlu A. Founder Retail ### "A Trustworthy Partner for UK & EU VAT Compliance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2025 Working with HelloTax for nearly a year has been a trustworthy and professional experience. Their team consistently delivers strong communication, reliable follow-up, and comprehensive VAT support across the UK and EU. Despite some delays, they remain transparent and responsive, making them a dependable partner for cross-border VAT compliance. Pros The Sales and Support team is very responsive, even when immediate resolution isn’t possible—they always follow through until the issue is resolved. Emails are never left unanswered, and communication is consistently timely, even under the New Seller subscription. As an American company, we received full support in navigating UK VAT and HMRC processes, with issues resolved within an exemplary timeframe. Currently working with them on Germany VAT registration, and their Sales team is again assisting us professionally and thoroughly. Cons Some solutions can take longer than expected, especially when third-party partners in different countries are involved. While they do keep you updated throughout, there is room for improvement in speeding up the resolution time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Amanjit S. Enterpreneur Apparel & Fashion ### "Helpful tax tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 13, 2025 All in all, a helpful addition for building a business in other markets from a tax perspective. A must-have for anyone looking to expand or relocate their business abroad. Pros A very fast and helpful support team that truly strives to find a quick solution if unexpected problems or limitations arise. Also features a user-friendly interface. Cons In my opinion, HelloTax could be a bit more affordable or flexible for beginners, especially when it comes to backdating. Still, you do get what you pay for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/187594/Hellotax/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Avalara vs hellotax](https://www.capterra.com/compare/75673-187594/AvaTax-vs-Hellotax)[QuickBooks Online vs hellotax](https://www.capterra.com/compare/187594-190778/Hellotax-vs-QuickBooks-Online) [123 Sheets vs hellotax](https://www.capterra.com/compare/185126-187594/123-Sheets-vs-Hellotax)[QuickBooks Online Advanced vs hellotax](https://www.capterra.com/compare/187594-189398/Hellotax-vs-QuickBooks-Online)