--- title: "hellotax Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about hellotax Software - reviews, pricing plans, popular comparisons to other Sales Tax products and more." source_url: "https://www.capterra.com/p/187594/Hellotax/" page_type: "product" language: "en" --- # hellotax Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) hellotax ## What is hellotax? hellotax automates VAT for online sellers in Europe. The in-house developed tax software enables a quick completion of all tasks that have to be done, such as registrations, correspondence with the authorities, monitoring of all thresholds and goods movements, and much more. In addition, employs its own tax accountants in all European countries for quality assurance and for the best process possible. ## What is hellotax used for? [Sales Tax](https://www.capterra.com/sales-tax-software/)[Corporate Tax](https://www.capterra.com/corporate-tax-software/) Top alternative Featured Overall rating Based on 112 user reviews Reviews sentiment Positive 94% Neutral 0% Negative 6% Starting price €39 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for hellotax?[Manage this product listing](https://www.g2.com/products/hellotax/claim_requests/new?auto=true) Rating Breakdown 4.7 +− Features4.6 Value for Money4.6 Ease of Use4.6 Customer Service4.7 Rating Breakdown 4.7 Features4.6 Value for Money4.6 Ease of Use4.6 Customer Service4.7 ## hellotax Reviewers Verdict Updated August 2026 AI summary - Hellotax is well suited to e-commerce businesses needing VAT registration and compliance across multiple European countries. - Users most consistently value its proactive communication, knowledgeable support, and ability to coordinate complex VAT tasks with clear guidance. - It helps companies reduce administrative burden by centralizing VAT processes and providing regular updates through a responsive team. - Some key downsides are inconsistent data uploads, occasional technical issues, delays tied to external partners, and concerns around pricing clarity. - It fits companies seeking hands-on VAT management and support, but buyers needing flawless integrations or rapid issue resolution may want to weigh alternatives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### hellotax 4.7 (112) VS. [4.8 (16)](https://www.capterra.com/p/10014186/Kintsugi/#reviews) Starting Price €39 Per Feature, Per Month Starting Price $75 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (112) Ease Of Use 4.9 (356) Value For Money 4.6 (110) Value For Money 4.8 (312) Customer Service 4.7 (110) Customer Service 4.9 (327) ## hellotax alternatives [3.5 (73)](https://www.capterra.com/p/119968/TaxCloud/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 58% of reviewers rated it above 4 stars [Avalara](https://www.capterra.com/p/75673/AvaTax/) [4.0 (357)](https://www.capterra.com/p/75673/AvaTax/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/75673/AvaTax/) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [123 Sheets](https://www.capterra.com/p/185126/123-Sheets/) [4.7 (222)](https://www.capterra.com/p/185126/123-Sheets/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185126/123-Sheets/) [View all alternatives](https://www.capterra.com/p/187594/Hellotax/alternatives/) ## FAQs about hellotax Overview ### What problems does hellotax solve? hellotax solves cross-border VAT complexity for e-commerce sellers by centralizing registrations, filings, thresholds, and payment visibility across EU countries. It reduces manual VAT calculations, fragmented tax-office communication, and onboarding confusion with automation and responsive guidance. Amazon sellers, online retailers, and small international finance teams benefit most. Answer based on 99 reviews Overview ### Which roles and teams benefit most from hellotax? hellotax is most used by business owners, founders, CEOs, and directors managing cross-border e-commerce operations. Finance and accounting teams rely on it to handle VAT registration, filings, and compliance workflows, while operations and business development leaders use it to simplify market expansion, reduce administrative burden, and maintain tax visibility across countries. Answer based on 112 reviews Overview ### What company size and industries is hellotax built for? hellotax is built for small e-commerce businesses selling through Amazon and other marketplaces, with 98% of reviewers from small businesses and Retail leading at 23%. It also serves Consumer Goods at 15% and Wholesale at 10%, with most customers using it for Sales Tax and EU VAT compliance. Answer based on 112 reviews Features and Usability ### What are the key features of hellotax? hellotax includes core VAT management features such as VAT registration, tax filing, tax calculation, and compliance management across multiple EU countries. Differentiating features include Amazon API integration, spreadsheet data upload, a centralized dashboard with payment notifications, and document exchange with local tax advisors for cross-border reporting and registrations. Answer based on 69 reviews Integrations ### Which third-party tools and platforms does hellotax integrate with? hellotax integrates with Shopify for ecommerce tax filing and data upload. The available catalog and reviewer data in this prompt only confirm Shopify, so the integration set appears focused on connecting Shopify stores to hellotax for return preparation and VAT-related workflows. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does hellotax offer? hellotax provides in person training, live online sessions, webinars, and documentation. In person training supports face-to-face guidance, live online sessions allow remote instruction, webinars cover scheduled group learning, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does hellotax offer, and how do users rate the experience? hellotax offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, clear, and helpful, especially for complex VAT issues. Some reviewers mention delays, frustrating ticket handoffs, gaps in knowledge base coverage, and occasional difficulty getting issues fully resolved. Answer based on 73 reviews Features and Usability ### How well does hellotax handle tax management? hellotax handles EU VAT management well for many online sellers and small businesses, especially across multiple countries. Users often highlight clear filing workflows, tax registrations, and helpful compliance support, though some businesses report incorrect tax data, platform issues, or delays when managing more complex ecommerce and cross-border cases. Answer based on 25 reviews Bugs and issues ### Does hellotax have bugs or technical issues? hellotax works reliably for many VAT filing and registration tasks, but technical issues and support gaps appear in some cases. E-commerce sellers mention upload errors, integration problems, and slow ticket handling, while other small businesses report smooth operation, clear guidance, and quick help when tax office complications arise. Answer based on 33 reviews ## Who uses hellotax? Based on Capterra reviews from the past 5 years ## Features AI summary Based on 543 Sales Tax reviews Capterra reviewers highlight these as the top priorities when selecting sales tax software: - **Sales Tax Management** (**61%** of reviewers rated this feature as critical) - **Tax Compliance** (**67%**) - **Tax Calculation** (**67%**) hellotax supports **Sales Tax Management** and **Tax Calculation**, helping businesses manage tax obligations across jurisdictions and apply accurate rates to transactions. However, it does not include **Tax Compliance**. Instead, it offers other important capabilities that reviewers also value, including **Tax Filing** (**61%**), **Value Added Tax (VAT)** (**48%**), and **Accounting** (**67%**). These features can help teams submit required filings, handle VAT requirements, and connect tax work with financial records, providing businesses with better control over reporting and day-to-day tax operations. Sales Tax Management 4.6 (33) 66.67% of 33 reviewers that rated this feature as important or highly important Calculation of consumption tax imposed on the sale of goods/services Tax Calculation 4.6 (47) 57.45% of 47 reviewers that rated this feature as important or highly important Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Tax Filing 4.5 (50) 62.00% of 50 reviewers that rated this feature as important or highly important The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Value Added Tax (VAT) 4.6 (51) 66.67% of 51 reviewers that rated this feature as important or highly important Goods and services tax Accounting 3.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Invoice Management 4.7 (31) 48.39% of 31 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes hellotax 25 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Ad hoc Reporting: Generate one-off reports that meet information requirements - Address Validation: Verifies and confirms the accuracy of an address - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corporate/Business: Software specialized for corporate use - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Exemption Management: Identify and track situations that legally reduce financial liability - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Secure Data Storage: Securely stores data to prevent data loss or breaches - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Tax Planning: Financial planning for tax purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Tracking: Track movement of transactions across accounts - Value Added Tax (VAT): Goods and services tax --- Features 4.6 (112) 4.6 Based on 112 reviews ## Pricing Value for money 4.6 (110) Basic €39.00 Per Feature,Per Month Value for money 4.6 (110) 4.6 Based on 110 reviews ## Support, customer service and training options Customer Service 4.7 (110) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (110) 4.7 Based on 110 reviews ## User reviews Overall rating 4.7 Based on 112 reviews Filter by rating 5(95) 4(10) 3(0) 2(0) 1(7) Mentioned topic Sorted by most recent FM Franko M. ceo Consumer Goods ### "VAT number" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2026 Worked with an agency which I found on google, looked at reviews and decided to go with them. Easygoing, effective, responsive, very happy to have chosen them. Pros They lead all in one thread, very simple, pragmatic and effective. Super responsive, within hours from your question or doubt. Very professional account administrators. Cons Genuinely I really had no issues with HELLOTAX, and was satisfied with their service and proffesionalism. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RY Rodel Y. Business Owner Wholesale ### "German VAT Registration " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 Excellent experience in processing my VAT registration. I was advised on how long the process would take and what the required documents are. Pros Very accommodating and welcoming, after I have confirmed my agreement with hellotax, their team contacted me, welcome me aboard and give me overview on how the VAT registration will proceed, and now I have already have my VAT registered. Thank you hellotax for your kind assistance. Cons Nothing much, just room for improvement for the software. The setup guide is not yet done because the location of the setup box is too deep, and I cannot access the rest of my setup Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FA Felix A. OPC Owner Food & Beverages ### "Reliable German VAT Registration Service for Amazon Sellers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 We used hellotax to register for German VAT as a small e-commerce business launching on Amazon.de. The process was straightforward and well-managed. Althea guided us through the requirements, communicated clearly, and delivered results. Would recommend to any small business needing EU VAT compliance support Pros Efficient and reliable service. The team handled our German VAT registration smoothly from start to finish. Althea was our assigned agent and was consistently responsive and professional throughout the process. The registration was completed within a reasonable timeframe and we were kept informed at every stage. Cons The dashboard could be more intuitive for first-time users, but the support team more than compensates for this Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reasons for choosing hellotax Cost was cheaper than competition and it was more flexible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kadir C. Geschäftsführer Cosmetics ### "Professional, Reliable and Highly Recommended VAT Partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2026 I have been selling on Amazon for nearly 15 years and worked with a UK-based tax company for a long time. Switching to hellotax has been a great decision. Their team is highly professional, proactive, and always supportive. They guide you through complex VAT processes in a very structured and understandable way. I genuinely wish I had started working with them earlier. I would definitely recommend hellotax to any Amazon seller dealing with EU VAT. Pros The team is extremely responsive, professional, and knowledgeable. Every step of the process is handled clearly and efficiently. Communication is fast and reliable, which is very important when dealing with VAT across multiple countries Cons Honestly, nothing significant so far. The process can take time, but that is mostly due to tax authorities rather than hellotax itself Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Tomas P. CEO Building Materials ### "Value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 10, 2026 Overall I am super happy and have trust to their services. Never had any issue and must say their customer support is great. Pros I am super happy to have one contact point for VAT and OSS support across EU. We are small company and Hellotax helps with admin, registration and filing related to VAT as we are active in several EU countries. We have been working together for 10 months already and never have had any issue. Cons Nothing major, but we communicate via email and sometimes it is not so user friendly as I receive it twice with the message itself and then info that my request was updated. Some communication portal would be good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Sascha H. Managing Director Consumer Goods ### "Valuable service provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 24, 2026 Overall, hellotax is an extremely helpful service provider that leaves a professional impression. Communication with the contact person works perfectly. Pros What sets Hellotax apart are two things: Firstly, the network of tax advisors in the respective countries, allowing us to benefit from country-specific expertise. Secondly, the user-friendly online platform, which automatically imports the relevant data and serves as an exchange platform with the tax advisors. This increases the efficiency of VAT returns in each country. Cons The dashboard could be technically improved, as not all workflows run smoothly. Furthermore, the onboarding process and help pages should be expanded. It's not easy for new users to find their way around at first. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Miha M. Manager Food & Beverages ### "I recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2026 Hellotax provided us with very good support in obtaining a German tax number. Communication was very fast, instructions regarding the required documents were clear, emails were answered very accurately and quickly, and every procedure was approached professionally. Pros Very fast communication, good responsiveness, precise instructions regarding the documents, so that no additional documents were needed. Cons For us beginners, the price could have been a little more affordable and would have taken into account our initial high costs in other areas as well. Alternatives considered [Taxdoo](https://www.capterra.com/p/246136/Taxdoo/) Reasons for choosing hellotax Very fast communication, good responsiveness, precise instructions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CX Christoph X. managing director Warehousing ### "Attention, very bad experience" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 9, 2025 Several months ago, I switched to Hellotax after Taxfish discontinued its VAT and OSS services. Hellotax promised first-class support – unfortunately, this promise has not been fulfilled. By now, I am so desperate that I am considering seeking legal assistance. Working with the ticket system is extremely frustrating: every follow-up question seems to take me right back to the starting point, without any real progress being made. The current situation with the Polish tax office is particularly stressful. Due to a goods transfer to Poland, I am now facing significant trouble because Hellotax is apparently unable to submit my documents correctly or clearly explain where the problem lies. Since my Polish language skills are limited, I rely on clear and reliable support – but that is precisely what I am not receiving. Despite the high costs, practically nothing works. From my point of view, I am left with no choice but to give one star. The entire process has been a complete disaster. If you have the option to switch to another provider, do yourself a favor and choose a better service provider. Pros Very expensive. Poor performance. Unfortunately, I paid for a year. The support team seems incompetent. Uploading data to the app is very difficult. Period/comma errors, etc. Cons Ticket system Inexperienced employees You're just a number Tickets are passed on with a (stupid) follow-up question Problems are not solved, just postponed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL DONG L. CEO Accounting ### "Excellence " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 9, 2025 Pros Very friendly, professional and prompt communication. I would definely work more close with Helltax. Cons I know there are many uncontrollable situation particlarly dealing with Tax authorities. reasonable delay is expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IS Ingrid S. CEO Health, Wellness and Fitness ### "Einfach, professionell und absolut empfehlenswert!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 October 9, 2025 HelloTax macht keine klassische Steuerberatung, aber für Umsatzsteuer & internationale Abwicklung ist es wirklich das beste Tool, das ich bisher genutzt habe. Absolut weiterzuempfehlen für alle, die im E-Commerce tätig sind und sich nicht mehr mit Bürokratie herumärgern wollen. Pros Ich bin sehr zufrieden mit HelloTax – endlich eine Lösung, die länderübergreifend funktioniert und dabei so unkompliziert ist. Die gesamte Abwicklung läuft einfach und klar, und die Software ist wirklich ein Traum für jeden, der ein Online-Business betreibt. Cons Besonders schätze ich, dass man alles zentral im Blick hat – egal, in welchem EU-Land man aktiv ist. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/187594/Hellotax/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Avalara vs hellotax](https://www.capterra.com/compare/75673-187594/AvaTax-vs-Hellotax)[QuickBooks Online vs hellotax](https://www.capterra.com/compare/187594-190778/Hellotax-vs-QuickBooks-Online) [123 Sheets vs hellotax](https://www.capterra.com/compare/185126-187594/123-Sheets-vs-Hellotax)[QuickBooks Online Advanced vs hellotax](https://www.capterra.com/compare/187594-189398/Hellotax-vs-QuickBooks-Online)