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The Orbit Suite from Central Service Association offers a complete software solution for small-to-mid size utilities. Within the suite, utilities will find state of the art solutions for Billing and Customer Management, Accounts Payable, Accounts Receivable, Payroll, Inventory, Work Management, Meter Data Management and more.
Provider
Central Service Association
Located In
United States
Foundation
1937
Open API
Unverified
Content Source: Orbit Suite
Green rating bars show the winning product based on the average rating and number of reviews.
Orbit Suite Reviews
Pros
Solid program that offers all your media needs in execution and implementation.
Our billing company, Central Service Association, has been able to make this a great product for us.
Cons
So many ways to get to the end point. At times, errors can develop since there are so many customized options.
We've reduced a significant amount of data entry in the form of journal entries by using Orbit Suite. This reduces errors that are often associated with manual data entry.
"A great product with exceptional support"
Overall: The transition to the software package was fairly difficult, but once we adjusted to the program, our employees have enjoyed using the suite. It is definitely seen as a major upgrade over what we had in the past.
Pros: Our industry requires creativity and adaptability to meet the needs of our members, employees, and technology. Orbit offers us a product that can be continuously customized to fit our ever evolving organizational requirements.
Cons: A great product often comes with a high price. We are a small utility so the cost does seem relatively high.
"CSA Orbit Suite"
Overall: We've reduced a significant amount of data entry in the form of journal entries by using Orbit Suite. This reduces errors that are often associated with manual data entry.
Pros: I love the flexibility of the product and the ability to export anything into excel for analysis. CSA stands behind their software and is always available to help with questions. You'll will not find better support in the utility software market.
Cons: It takes sometime to learn about all the customization features because there are just so many options.
"A program that is mulit-level"
Overall: Solid product
Pros: Solid program that offers all your media needs in execution and implementation.
Cons: So many ways to get to the end point. At times, errors can develop since there are so many customized options.
"Overall Very Satisfied"
Overall: Our billing company, Central Service Association, has been able to make this a great product for us.
Pros: Users are able to customize it for what they use most.
Cons: Sometimes when updates are applied some issues fall 'through the cracks' and the data doesn't show up on our reporting as expected.
"Excellent Customer Service"
Overall: Since we began in October, 2005, CSA has been responsive in our needs.
Pros: Multiple products interface together to serve all facets of our utility
Cons: As with any software product you use there is always room for improvement
