Reviews of typedesk

"Typedesk my favourite text expander with potential"

Overall: Overall typedesk delivers what we need and we hope the mentioned functionalities will be added in the future.

Pros: Typedesk is easy and fast to setup and integrates seamlessly into your work setup. It is easy to to use (hotkeys) and has a good feel and modern design. The possibility to add an api key is very useful and is used by our team. Furthermore it is exactly what we need.

Cons: As we are an organization that depends on a lot of texts, typedesk delivers, but is missing out on core functionalities. - nested folders (We have a lot of texts of different topics) - limited copy paste history (5) (My important copies are always older) - More logic (If variable = "happy" than add this text) (We don't have a use for the current logic) - Shared folders without manually assigning people to them. (A lot of work when a new folder is created)

"TypeDesk makes good on support and it rocks!"

Overall: Easy to have the text blocks I use all day long and with a shortcut the whole text goes in with NO TYPOS!!

Pros: Easy to create shortcuts which makes it easy to remember what the text block was.

Cons: I had trouble getting my license key registered but once I asked for help it was taking my key and everything is working great.

"A good option for email template sharing within teams"

Overall: We need to have a consistent voice across the team, plus ensure we aren't constantly reinventing the wheel by rewriting the same emails. Typedesk looks to be a great solution for our needs.

Pros: Simple and intuitive to set up email templates and share them with the rest of the team. Really like the ability to add custom placeholders into templates - prevents emails going out with {insert value here} errors. Search function is good so it's easy to find the right template.

Cons: I would like the ability to add sub-folders for easier organisation of templates.

"Save time and send consistent texts"

Overall: I'm happy as I save a lot of time and energy. In fact I started to use it to save time but I noticed it's even more important to save mental energy and to have consistent texts (the best version of a text)

Pros: i could very easily set up quite a number of the best version of standard texts I use.

Cons: i still cannot set some variables that could be very useful

"Typedesk 100% Time Saver "

Pros: Saves a ton of time. Ensures my team answered questions just the way I would and the same way each time.

Cons: None - It is a great product. I would recommend it.

"Flexible features in typedesk"

Overall: Typedesk helps me recover lost time every day... my team can share templates to have consistent messaging to customers! I wish I had found this tool years ago... it is fantastic!

Pros: Typedesk saves me so much time! Creating a template is easy to do... these shortcuts save so much time, and I'm finding new ways every week to continue optimizing my time by fine tuning my templates. The new features provide easy ways to create multiple results from a single template.

Cons: There is very little that is missing from typedesk - I would love a mobile app - even if I couldn't create templates - if I could use existing templates that would be so helpful!!! We do so much on our phones now.

"Awesome Product"

Overall: Easy to use, very understandable, good value for money, game and time saver.

Pros: I like the Shortcodes, that I can create my Templates and use them for example on my Mail Accounts, and for Web Design if I want to inject some HTML or Code instead of using Emmet or searching for the Code again

Cons: Nothing Actually, I like that they are till improving, so no Cons to say about it.

"Fantastic Canned Response App"

Overall: Using TypeDesk ensures that our responses are professional and accurate every time. We don't have to worry about typos or wasting valuable time manually responding to emails.

Pros: As busy professionals we use Typedesk to stay in touch with clients and respond quickly to inquiries.

Cons: Doesn't have a mobile app. Competitors have integrated with ios/android keyboards to offer canned responses on mobile

"Saves me SO much time"

Overall: I was going to put on a VA to pick up some of the slack for me with responding to emails or sending regular emails (which I used to have an email template that I'd copy & paste, then edit), but I found I could save a bunch of my time using canned responses. I took the time to set up templates for several frequent emails, statements, etc., and I've saved myself sooo much time. It's the next best thing to complete automation. I've set variables where it's necessary and I'll type out a full email now within seconds. I love it.

Pros: Within Typedesk, I've created several folders for responses depending on what I'm needing to type. Sometimes I need to type up an email, sometimes it's a line of text I use often, sometimes it's a connection request on LinkedIn - all of these can have shortcuts (or you simply copy directly from the app), and variables for each personalised section. I like that you can include images (including GIFs) and not just text as well. As far as I can tell, the app isn't resource heavy on my PC.

Cons: I wish I had more options for font customisation. It's not a big deal because I can simply change the font, but it's one more thing that takes time unnecessarily. This only matters if you're using Typedesk in emails or documents (which is what I use it for mostly). It also sometimes leaves the shortcut marker. For example, if my shortcut is: "/renewalemail", it sometimes leaves the forward slash instead of replacing the full text with the templated text I'm inserting. It doesn't happen often, but it does sometimes happen which is a bit annoying.

"Good single user prefab app"

Overall: As a former Textexpander user (but who wants to pay that much per user seat), I was looking for a replacement for my Customer Success team. I wanted it to be collaborative between team members (multiple users with admin privileges to add/edit prefabs), be able to hold a plethora of prefabs, contain gifs and images as well as links. I look at quite a few options compared to Typedesk and Typedesk seemed to have an easy trial and interface to try it out. I would say Typedesk does not meet my criteria. Based on what I need for the team, a non-negotiable is adding images (not merely links to the images) in the prefab itself and having users collaborate. Perhaps the trial limited collaboration, but, for these two reasons, I decided not to move forward with the product for our team. However, if I was a single user, this would partly fit my needs, but again, I need to have images and gifs inside of the prefab (not just links to them).

Pros: -Easy to store my prefabs -trial was easy to start -user interface seemed simple -customers support was proactive in their reach out, I just ran out of time in my workday to provide sufficient feedback to them as they were reaching out

Cons: -formatting disappeared when I pasted prefab into the app -it's supposed to be collaborative between team members, but when I shared it with a team member, they had read only access. -can't insert gifs or images into prefabs; this would be incredibly helpful for customer support. it actually makes the product impossible for me to say yes to without this feature alone.

"TypeDesk - Help is just a click away"

Overall: Customer Support is a vital aspect in modern day business. Customers often expects prompt responses with details and solution to their issues. Typedesk is just the answer for your customer support team. With growing business, number of customer incidents increase and with limited budget, one can employ not too many support associates. Using typedesk and canned responses, not only keep your customers happy but grow your business as well.

Pros: It organize your canned responses very neatly and effectively with the power of customization. Application is very smooth and occupies very less space as compare to other apps. Current age is all about the response time and if your customer observes an unexpected delay, they will move to some other vendors. With typedesk, your business grows as your customer remains happy with the prompt support you can offer and provide.

Cons: Nothing much to add here. As a user, I just love typedesk

"Typedesk saves me hours a week"

Overall: Just plain awesome

Pros: Before Typedesk I had a wiki that I used for my templates. Mostly I used the templates for my mails, social media and random info. Every time I had to copy and paste and then read the whole text and adjust it as needed. And now? I answer a few questions and the whole text is ready to go! Typedesk is saving hours a week :-)

Cons: There is absolutely nothing I don't like about Typedesk! Of course a few things I would love to be added in the future, but it's already on the roadmap :-)