# Twice Commerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Twice Commerce the right Rental solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/187639/Rentle/reviews --- Twice Commerce 4.6 (155) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Twice Commerce Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews Marcin R ManagerEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “Setting up was easy, and it works smoothly for our daily operations. While the platform could use better search features and more flexible customer communication options, it's still a solid choice for rental businesses.“ January 28, 2025 AR Amos R Self EmployedConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Ability to edit and customize emails sent to customers. When integrated on another website, there is too much white blank space that cannot be removed.“ July 31, 2023 FB František B CEOMedical Devices, 2 - 10 employeesUsed the software for: Less than 6 months. “Experience is good, experts are willingful and missing features and bugs are fixing pretty fast.“ September 25, 2024 cm celine m Rental GamesRecreational Facilities and Services, Self-employedUsed the software for: Less than 6 months. “I saw 2 big problems about rentle, the first one is the languages, i can't turn it in french in the admin part, only for the consumers, that's for me a really tough problem.“ August 17, 2023 MC Mark C DirectorMachinery, 2 - 10 employeesUsed the software for: Less than 6 months. “We now have a really smart looking online booking system, which is really easy to change and edit, and has lead to a lot of our customers booking online who might have otherwise booked with a competitor.“ September 27, 2023 EI Elina I ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: I used a free trial. “The free version does not have all the features and there is no free trial to set up the deliveries, packages, discount codes etc Not a big con, it's just hard to get a full grasp of how everything will work out with the free version.“ November 4, 2022 FB František B CEOMedical Devices, 2 - 10 employeesUsed the software for: Less than 6 months. “Very simple system but with all important features for rentals.“ September 25, 2024 JG Jeffrey G OwnerConsumer Services, Self-employedUsed the software for: Less than 6 months. “I understand they are no US based, but it places a business owner in a bad spot when customers are demanding answers right away.“ August 16, 2023 ## Showing most helpful reviews Showing 1-25 of 155 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lasse N. Managing director Consumer Services Used the software for: 2+ years ### "Revolutionary for rental and activities business model" June 6, 2020 4.0 Superb support and reaction time for problems. I have never experienced such a great attitude towards users from support people. Pros Flexibility, ease of use, integrated payment options, broad scope that can be used to make all our activities, rental products, tickets, etc. products available for online booking Cons Rentle is still under development so there are many things missing but all the essentials are there to make the business roll. Rentle is developing new features in a rapid phase so the features missing now, might be there tomorrow. Alternatives considered [bike.rent Manager](https://www.capterra.com/p/132953/Bike-Rental-Manager/)[Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/)[Easy Rent Pro](https://www.capterra.com/p/105571/Easy-Rent-Pro/) Reason for choosing Twice Commerce Only software that could accommodate all our needs in experience and rental sales. Back office was by far the easiest and most intuitive for users. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Rentle convinced us with their development pipeline and competitive pricing which basically was risk free. If we make money, rentle gets a cut. Fair win-win for both parties. Review Source Response from Rentle June 16, 2020 Hi Lasse, thank you for the review and partnership so far. VR Verified Reviewer Manager Education Management Used the software for: 1-2 years ### "Great for multilingual rental business " January 28, 2025 5.0 Running a toy rental business in Tenerife (JoyGames.es), I needed a system that works with international tourists. Twice Commerce handles this perfectly with its multilingual features and seamless WordPress integration. Setting up was easy, and it works smoothly for our daily operations. While the platform could use better search features and more flexible customer communication options, it's still a solid choice for rental businesses. The category system helps organize our toys and baby equipment well, even without a search function. Good value for money, especially for tourist-focused rental businesses. Pros Perfect for international customers with multiple languages Simple to use for both staff and renters Good product categories system Helpful and responsive support team Works well with my website JoyGames.es (Toy Rental Tenerife) Easy payment system Cons No option customize customer emails Missing product search feature (customer facing) Would love more customer communication options Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Twice Commerce I chose Twice Commerce because of its ease of use and proven stability. The great reviews from other rental businesses helped make the decision, and I haven't been disappointed. The platform is reliable and straightforward to use, which was exactly what I needed for my rental business. Review Source Response from Rentle April 1, 2025 Thanks so much for the thoughtful review and for sharing how TWICE supports your toy rental business at JoyGames.es! We’re glad the multilingual setup and ease of use are working well for you and your international customers. Good news: you can now customize customer emails — feel free to check it out or reach out to support if you'd like help getting started. And even better, improvements to storefront features (including search!) are in the works and coming soon. 🚀 Thanks again for choosing TWICE — we’re excited to keep growing with you! GP Gary P. Boat Dude Leisure, Travel & Tourism Used the software for: 6-12 months ### "Helped us get started, but not a long term solution" August 10, 2022 3.0 Fast to get started. Great to be able to get basic functionality online in less than a day. Support has been good. But ultimately lack or pricing flexibility, payment provider limitations and costs. and inventory management limitations make this a short term solution for us. Pros Fast to set up and use. Low learning curve. Works well for what it is. Cons Extremely limited pricing capabilities. Can't set different prices for different times of year or day.of week. This has cost us thousands in lost revenue. Can't take a boat out of service for scheduled time (routine maintenance). Boat is either in service or out of service and Can't for example take it out of inventory for Tue and Wed without blocking it for the entire future. Have to resort to work arounds like fake bookings. Rentle adds an additional surcharge on top of Stripe fees, which are already high. Can't select my own payment processor. Reporting is extremely limited. Review Source Response from Rentle August 26, 2022 Thank you Gary for taking the time to write us feedback, we really appreciate it! I've just checked with our product team and introducing more flexible ways to price your products as well as improvements to our inventory management are high priority on our roadmap. Today we have released support for choosing whether to renting or selli your products which already introduces a lot of flexibility when creating your product catalogue. Hopefully we are able to release the improvements you are waiting for very soon. We will keep you updated. Best, Joel AV Arthur V. CEO Sporting Goods Used the software for: Less than 6 months ### "Intuitive Rental Application" August 12, 2024 4.0 So far it's been positive. The team has been responsive and I've even been speaking with the \[sensitive content hidden\] to provide some constructive input on improvements. Pros I tested three different applications and found rental solutions a bit challenging for e-commerce; however, I landed with Twice and the user experience is better and it's easier to manage from a backend perspective. The company is working to add some additional features which could potentially throw them over the top in terms of beating competition. Anxiously awaiting the updates. Cons There needs to be an improved checkout experience and ability to create orders for sales and not just rentals from the admin panel. And they need to make the site more user friendly for affiliate marketing. Switched from [Booqable](https://www.capterra.com/p/138689/Booqable/) The other application was too difficult to train my associates in managing and took too long to get up and operational. Review Source Response from Rentle October 1, 2024 Hi Arthur, Thank you for your detailed review! We’re delighted to hear that you found TWICE to offer a better user experience and easier backend management compared to other rental solutions. 😊 We're constantly working on adding features, and your excitement about upcoming updates means a lot to us! Regarding your feedback, we understand the need for an improved checkout experience and more flexibility with sales orders from the admin panel. Affiliate marketing enhancements are also on our radar, and we’ll be sure to pass your suggestions to the product team. Thanks again for your support and valuable input—it’s been great collaborating with you! check updates.twicecommerce.com for everything new :) AL Anton L. Owner Consumer Goods Used the software for: 6-12 months ### "Twice review" September 18, 2024 5.0 Overall good experience. Fingers crossed for updates for the booking calendar Pros Customer service is good and the the platform is easy to use. Cons The booking calendar is in big need of on update. Could be much better with converting visitors. Alternatives considered [Booqable](https://www.capterra.com/p/138689/Booqable/) Reason for choosing Twice Commerce Price, overall userexperience and nice customer service. Review Source Response from Rentle October 1, 2024 Hi Anton, Thanks for your review! We're happy to hear you've had a good experience with TWICE and found the platform easy to use. 😊 We appreciate your feedback on the booking calendar, and we hear you! Improving it is on our radar, and we hope to roll out updates soon that will help with visitor conversions. BR Ben R. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "TheRecoveryClub" April 25, 2024 5.0 We are very happy with Twice commerce and would definitely recommend to anybody looking to set up a rental website similar to ours. It is easy to use and quick to set up, with good advice offered when help is needed. Pros We liked the ease of the website. We looked around for the right provider and found Twice to be the best around for the price. It is easy to use, easy to set up and there is plenty of help on offer should you need it. Cons Occasionally the website can be hit and miss. It hasn’t been a problem for us yet, but we feel we may have lost out on a couple of rentals from the rental calendar having a bug Alternatives considered [Wix Studio](https://www.capterra.com/p/264956/Wix-Enterprise/) Reason for choosing Twice Commerce We felt for the price and for the ease of set up, twice was the best platform to go with. Review Source Response from Rentle July 9, 2024 Thank you so much for your thoughtful review and for choosing Twice Commerce! We’re thrilled to hear that you found our platform easy to use and set up, and that our pricing and support have met your expectations. We appreciate your honesty about experiencing occasional issues with the website. We take your feedback seriously and are actively working to resolve the bug in the rental calendar to prevent any potential loss of rentals. Your satisfaction is crucial to us, and we’re committed to ensuring our platform operates smoothly for all our users. Thank you for your trust in us, and we look forward to continuing to support your business's success! - Bianka, TWICE Support HG Henry G. Marketing Director Recreational Facilities and Services Used the software for: 1-2 years ### "Simple, easy to use and powerful." June 10, 2023 4.0 Online Reservation and Checkout system that keeps track of inventory to prevent overbookings. Pros It is easy to create and customize products. The WordPress plugin keeps customers on our site, and products display is ideal. Cons I would like to see more integrations with "Make"(integromat) and/or Zapier to better improve customer experience when reservations are rescheduled, cancelled, etc. for triggers to happen and work with other apps such as ActiveCampaing, GoogleSheets, etc. Alternatives considered [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing Twice Commerce Rentle is easier to work with. i was able to set up myself and there was a free introductory version. Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Too complicated to use. Review Source Response from Rentle June 15, 2023 Many thanks for your feedback, Henry! We really appreciate it :) More custom integrations is something we want to enable in the future, for instance with introducing new triggers to select from in our webhooks. Feel free to keep an eye on our product updates to not miss out on anything:https://updates.rentle.io/ HG Henry G. Marketing Director Recreational Facilities and Services Used the software for: 6-12 months ### "Easy to Use and Intuitive" June 28, 2022 4.0 Most Reservation software out there is designed for Events (think; a specific time, date and spots to fill). Rentle gives users the ability to create events, but its power is in its ability to manage inventory of rental equipment like no other software I know (think: I have 50 bicycles, horses, or surfboards (inventory) that I want to rent on a daily basis to as many people as possible without worrying about overbooking and maximize profit and customer satisfaction) - that is Rentle. Pros I love the recommended products feature for up sales and faster customer checkout. It was very easy and intuitive to set up on my own and the interface is so very clean and appealing to me and to my customers. Cons As an e-marketing business using Rentle for its handling of inventory, scheduling, and intuitive user interface; it's missing something else for our business model. That is, and embed capability for the back end usage from our own website to manage reservations, scheduling, cancellations, extensions, as well as the capability to embed it with limited access for employee/managers only for essential tasks as the ones already mentioned. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing Twice Commerce I googled - "Tool rental management system". My kayak are tools and I needed a product that could automatically keep track of how many kayaks I could book online and in store without overbooking. Rentle does that. Review Source Response from Rentle July 14, 2022 Thank you Henry for all your feedback. We are really happy to have you using Rentle and we look forward to improving our platform for the needs you listed! Kind regards, Joel TV Tim V. Owner Events Services Used the software for: 1-2 years ### "Using as rental tool for sound/light company." August 10, 2022 5.0 Overall I'm very happy with Rentle. I love using is, it's very easy. That's also the reason I'm willing to pay the more expensive subscription, because I can't think of doing my job without it. Pros I started with Rental when they had a very cheap subscription, so it was the best tool for the buck. It is very slick in looks and is very easy to use. In a couple of minutes I managed to create my first products and could publish the online shop on my WordPress website. When I had questions, I got a really fast response of the support team. I even had 2 videomeetings with them, so they are really into giving good support. Cons I still miss the ability to create packages with multiple devices of the same product. This moment you can create packages, but with only 1 item of each product. I contacted the support team and they ensured that they were working on a revised packaging system. I'm really looking forward to that update. Second bummer was the update in subscription model. This made Rentle for me (as a very low user) way more expensive. For the options I need, I have to go to a higher tier. Luckily I get a 50% discount because of the low amount of rentals I register, but it's still a lot more expensive than it was. At the moment it sits in the same price range as other competitors and is cheaper than the expert tool Rentman which is made for companies as mine, but of course it has less possibilities than Rentman. Alternatives considered [Booqable](https://www.capterra.com/p/138689/Booqable/)[Rentman](https://www.capterra.com/p/144616/Rentman/) Reason for choosing Twice Commerce At that moment the low price, the looks, the ease of use, ... Review Source Response from Rentle August 26, 2022 Thank you Tim for your feedback and glad to hear you are happy with Rentle. We are really looking forwards to updating the package product feature and will let you know as soon as the improvement is released. //Joel LC Lewis C. Treasurer Entertainment Used the software for: Less than 6 months ### "Amazing Software, Perfect for my Needs" March 17, 2022 5.0 Pros From the start, the software was very intuitive and easy to use; I could start adding products straight away. The professional-looking storefront is an immediate attraction to the software as this represents my business. While slightly confusing at first, differentiating between products, articles, and SKUs is very logical and has helped to organise my inventory. Cons There are a few annoyances that you might expect for software in development. Things like: in your inventory, when changing which columns to view, you would expect this to be a permanent change as then you're only viewing the information that's important to you; the ability to add specifications to an article is great, however it would be really useful is these could then be shown on each product as well; Finally, the ability to add more than one custom field at checkout would enable me to get more info from a customer, before placing their order. These are only very minor gripes at what is a truly amazing piece of software that is really making a difference in the e-commerce world. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Twice Commerce It had all the features I was after (Inventory management, Bookings management, an online store) all for free and even hosts the webstore for free. This would have cost me more at another company. Review Source Response from Rentle April 19, 2022 Hi Lewis, thank you for your review and comments! And also thanks for the feedback, even the minor gripes are very much appreciated by our product team. FB František B. CEO Medical Devices Used the software for: Less than 6 months ### "Feedback on Twice product" September 25, 2024 4.0 Experience is good, experts are willingful and missing features and bugs are fixing pretty fast. Pros Very simple system but with all important features for rentals. Cons Very simple, fast system with flexible technical support. Review Source Response from Rentle April 1, 2025 Thanks for the great feedback,František! We’re glad TWICE keeps things simple yet powerful for your rental business — and that our team has been quick to support when needed. We’re always working to improve, and it’s great to hear that’s coming through. 🚀 ME Martin E. CEO Machinery Used the software for: 1-2 years ### "Very active development, which has both pros and cons" July 15, 2022 5.0 When I started my rental business there wasn't really any alternative to Rentle but as I started using them, I realized that it was exactly what I was looking for - a turn-key solution to start renting out equipment, without any up-front costs and quick to get started with. Although there were a couple of features I would like to have it did all I needed it to, and during the time I've used Rentle most of these features have been added. Customer service is great to work with and if they can settle on a pricing model there's very little I can complain about. Pros The developers are very active and listen closely to their customers, and they implement and improve features constantly. The integration with either WordPress or a simple, static HTML is very straight forward. Every time I've had a question or concern Rentle was quick to reply and always took my issue seriously. I've even had online meetings with representatives from Rentle where I could elaborate on my issue or idea in more detail. Implementing credit card payment was a little bit finicky initially but once I got it set up it's working without issues. The service/software is very flexible, and you can customize it quite a lot to suit your needs. Initially there were a couple of features I needed but over the 12-18 months I've been using the software Rentle has added a lot of these features. Cons At times it feels like the developers are adding and changing too much which makes it difficult to keep up with new features and functionality, both for me as an admin and for my customers. This also results in a somewhat messy and inconsistent admin interface. Some settings are under Settings, others under Account, and some have their own item in the menu. When the inventory functionality was redone a link to Inventory was added in the Availability settings for a product with the text "Connect this product to inventory" but when clicking that link, I just get sent to the inventory management screen. There is other minor stuff like this that all add up making it at times pretty frustrating and confusing to use the admin interface. Pricing is also something I'm not especially pleased with as they've changed that three times during my 12-18 months of using the software. The current model is a fixed price per month which has a bigger impact on me as a small business than the previous model that charged a fee per booking. Review Source Response from Rentle July 26, 2022 Hi Martin and thank you for your feedback, we appreciate it. We're constantly working on improving the experience for our clients. Reach out via the in-app chat if there is anything you need help with! Kind regards, Polina MP Michal P. Project Manager Consumer Services Used the software for: Less than 6 months ### "Bike-Rental.cz's review on Twice Commerce" April 18, 2024 5.0 Pros The simplicity is what we appreciated the most about Twice Commerce, really simple and good looking UI that doesn't look like from the early 2000's. We can really simply and even bit entertaining way manage our products, send invoices, and get our customers to simply rent our e-bikes. Also I must say that today we needed communication with the support and in matter of minutes we got a nice response back, no waiting, no need to stop our process of working. Cons There isn't much to dislike about Twice Commerce, basically everything that I covered in the things I like about Twice Commerce are the only important ones that me and our company needs. Review Source Response from Rentle July 9, 2024 Thank you so much for your fantastic review of Twice Commerce! We’re delighted to hear that you appreciate the simplicity and modern design of our user interface. Our support team is especially please to read your positive words - let us know anytime if you need any assistance! It’s great to know that we are able to make managing your e-bike rentals not only straightforward but also enjoyable :) GF Gary F. owner Retail Used the software for: Less than 6 months ### "Local Lego Set Hire goes nationwide" June 17, 2023 5.0 Great, and we've had the first nationwide rentals without a processing issue and I hope this helps boost the business further. Pros The support has been invaluable. Setting everything up as a novice is not easy adding 67 sets and some in multiples. There are lots of settings needed, and support helped me to find the right methods of offering my services.Now my business has started, I will be contacting support again to ask for tips and tricks to make the most out of this system. Cons The hire store does not have a search bar, so poeple can't simply search for their preferred Lego Hire set, they have to scroll through all. Reason for choosing Twice Commerce Because , when I was looking around, they called me back first. Their payment structure is simple as offers free option for local collections only and a half price option if monthly turnover under £1000 which it will be for me. So major benefit all around Review Source Response from Rentle July 13, 2023 Thanks a lot for your feedback, Gary! Adding a search bar is something we definitely want to add to the Rentle Store. Keep an eye on our product updates, we'll post it there first, as soon as it will be available: https://updates.rentle.io/ Let us know anytime if we can be of any assistance! Best regards, Bianka AV Andressa V. Owner Consumer Goods Used the software for: 6-12 months ### "Overall experience with Rentle" July 3, 2023 5.0 Overall good, good customer service, easy way to use. Pros The easy usage and consumer friendly navigation. Cons It is really difficult to set up the payment, until today I have not received my money from the transactions as there are still problems with setting up my payment account. It is definitely the most difficult set up I have come across on these type of websites. Reason for choosing Twice Commerce Because they focus on rental, unlike other providers Review Source Response from Rentle January 4, 2024 Hi Andressa, Thank you for the kind review, we're happy to hear that you found our software to be consumer-friendly :) We're sorry to hear that you've ran into delays during the payments setup. Unfortunately, the verification process can be quite lengthy, since the payments processors we're working with place a lot of importance on the security of transactions. Saying this, we try to provide a lot of support to our users during the process and have now published a detailed guide on the payout schedule — we hope you'll find this material useful. If you have any further questions or insights to share, please don't hesitate to reach out to us! Best, Twice Commerce team JI James I. Owner/Manager Retail Used the software for: 1-2 years ### "Rentle the near perfect rental tool" September 8, 2022 5.0 Pros With a great user interface, which matches our expectations and standards as a business. Rich in features simple to use. Great customer support. Always willing to listen to feedback and improve. Cons It doesn't offer built-in integration for follow-up emails please leave us a review etc. Which for us is essential and I am sure many others. Reason for choosing Twice Commerce User interface and range of features offered. Review Source Response from Rentle October 10, 2022 Thank you James for the feedback and happy to hear you have enjoyed Rentle. We are working to enable the possibility to create custom transactional emails. Meanwhile you are able to create such follow-up emails with the help of our webhooks. JG Jeffrey G. Owner Consumer Services Used the software for: Less than 6 months ### "Almost where it needs to be" August 16, 2023 4.0 It meets what I need it to do, while far from perfect such as not being able to update a order, such as switching a item requested by the buyer or the weight limits need to be increased to meet the size of my customers. Pros Rentle is cool, pretty easy to learn how to implement the backend to set up your shop. Cons Rentle needs to update their customer service hours to meet the demand of users in the states. I understand they are no US based, but it places a business owner in a bad spot when customers are demanding answers right away. Review Source Response from Rentle January 4, 2024 Hi Jeffrey, Thank you for taking the time to share your feedback! We're thrilled to hear that you've found it easy to use our software. We're also happy to announce that we have extended our customer support hours — the chat is now open until 22:00 EET on Tuesdays and Wednesdays, allowing users to get faster responses from our team. Best, Twice Commerce team JV Jari V. Owner Sports Used the software for: Less than 6 months ### "Own experience - bike rentals but in winter more rental activities to customers " October 2, 2020 4.0 Good software and development work is continuing so in future software is more diverse and give more possibilities to end users and to customers. Customer service is perfect! Pros The base elements was already made and product (software) was ready to use when we started. Nice and clear operating system, App for users, automatic payments etc. This product is still under development and it is nice to be "involved partly to development brainstorming". If we have some ideas or needs for new functions to system, quite often we also get these. Cons We need more filters for functionality what is specified or focused to some special end users ---- like for skiing centers (shoe size, age of customer etc). We can easily live with these functions but these are extra for us. Of course for example skiing centers can have own opinions what is necessary for them and what is not. Reason for choosing Twice Commerce We had already information for this software and we had interest to test it. After testing period it was easy to make decision - suitable product and very easy/fast implementation. Review Source Response from Rentle November 24, 2020 Thank you for your review, Jari! We are proud to work with companies like yours. Your suggestions are valued and we are glad you are happy with the results. lC lucas C. owner Events Services Used the software for: 6-12 months ### "Easy to use. Easy learning curve, good features" July 12, 2022 4.0 we have Rentle Advanced but we are in the learning and testing stage. What we noticed is that it will greatly reduce overselling and processes, to focus on the products and the customer. It will also reduce sales costs with the online store. Pros very intuitive for the user, simple interface, simple with very good UX. very good real time stock system that avoids overselling (rentals). bulk products and packages. Cons an integration with a local payment method would be required (Argentina and LATAM as Mercadopago) Reason for choosing Twice Commerce easy and simplicity. Review Source Response from Rentle July 15, 2022 Happy to hear Lucas that you are enjoying the simplicity and UX of our platform. Our product team puts a lot of effort and focus on this. We are also constantly working to add new payment methods so we appreciate your feedback regarding Mercadopago! Kind regards, Joel HS Henri S. Rental Shop Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Rukakeskus" April 22, 2020 4.0 Overall experience has been good and I'm glad we made the decision to switch entirely to Rentle for this season! Pros I liked the fact that we got rid of the paper rental agreements. Rentle helped us increase our sales because the program itself offers extra items for rent, VIP packages etc. Program was easy to use and learn for our employees. Cons \- Little more flexibility on the modifications. For example it would be nice if administrators could change the texts that Rentle displays after a customer has completed filling his info. - Reports are OK, but I would like little more detailed reports. We have three rental shops and now the report is from all three together. - It would be good to be able to stay on track on individual items rental history. For example; scan the barcode from a ski and from that get the rental history of the ski. Review Source Response from Rentle April 27, 2020 Thank you for your kind review, Henri! It's nice to hear that in most parts the experiences with Rentle have been good. All the cons you mentioned (reports based on location, individual item's rental history, and more flexible text fields) are currently in the development, and we're excited to launch them before the start of the next winter season. DS Daniela S. Managmerin Sports Used the software for: 6-12 months ### "the first review" May 14, 2021 5.0 I have not had much experience, I have been trying to configure and understand the program for 2 months. I find it quite practical and easy compared to the previous program (booqable). Especially the question of changing data in the reservations and configuration of the products. Pros is very convenient for making reservations the setup is quite practical and easy to understand. The staff is always there when I need them and they are practical and efficient. Cons the dashboard: would add a weekly and monthly view of bookings Account staff: I would add the name of the person Another disadvantage of the program is that it does not take into account the importance of German customers with respect to the data that an official bill must contain for companies or institutions in this country, specifically the address. Review Source Response from Rentle May 27, 2021 Thank you, Daniela. We are very happy you are finding Rentle easy to use, keep up the great work. The German customers are very important to us and some of those requests have been rolling out. We are happy to help you have another great season. AM Alex M. Owner Retail Used the software for: Less than 6 months ### "Great Rental Software!" July 18, 2020 5.0 Pros I've demo's a lot of rental software companies and used a few of them. Each one had glaring holes in inventory management or were not user friendly on the backend, the customer booking portal or both. In addition, they were usually way too expensive for for being incomplete rental software. Rentle is easy to setup and easy use on the backend and online reservation portal is really user friendly. Clean look that fits with our website's aesthetic. Track inventory, check out, check in, make edits to reservations and tracking bookings is all straight forward and easy to use! Stoked to have found Rentle. Cons As soon as online payments in the US are up and running this will be the complete package for us! Review Source Response from Rentle July 27, 2020 Thank you Alex for your review! We are stoked to have you onboard and we are working hard to bring the online payment support to the US! JH Josh H. Co-owner Events Services Used the software for: Less than 6 months ### "Rental software on a budget. Good value for the options you get." June 19, 2023 4.0 Pros Easy of use and the price point was low enough to test the waters with the program. Cons The website builder seems really basic. You are not paying much for Rentle, but would be nice to build out a nicer website and not be so restricted. Review Source Response from Rentle July 13, 2023 Thanks for your feedback, Josh! I am happy to let you know that adding more customization options is already part of our roadmap. Feel free to subscribe to our product updates and not miss out on anything new and interesting at Rentle: https://updates.rentle.io/ Best, Bianka JK Jari K. owner Sports Used the software for: Less than 6 months ### "Online booking available for small businesses as well, now it's easy." June 28, 2023 5.0 I use Rentle as an online service for my small canoe rental business. I've been considering implementing an online booking system for years. However, all the programs I've tried have been too complicated and required coding. Pros The implementation of online booking was really easy and logical. A special mention goes to enabling online payments; it has never been this easy. Cons Perhaps there could be various "How to" videos available. Understanding things from a video is easier than from written text, especially when it comes to different language versions. Review Source Response from Rentle July 13, 2023 Many thanks for your feedback, Jari! Great to read you found the initial setup easy :) I am happy to let you know, that we will add more and more video tutorials in the future. let us know any time you have additional feedback or any questions! Best, Bianka TO Tiina O. Operations manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Easy to use in a small business" June 23, 2021 4.0 Pros Rentle is easy to use for all of our staff. It fits best for a small business who doesn't have tens of daily reservations. Cons Sometimes I hope to see more details of all reservations at the same time, same page. And also the amount of equipments on the stock for the rest of the day Reason for choosing Twice Commerce Price and easy to get started. Review Source Response from Rentle November 23, 2021 Thank you for your feedback Tiina. We are constantly developing ways to provide better and more accurate information about reservations. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.