# Twice Commerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Twice Commerce the right Rental solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/187639/TwiceCommerce/reviews

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Twice Commerce

4.6 (155)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Twice Commerce

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

Marcin R

ManagerEducation Management, 2 - 10 employeesUsed the software for: 1-2 years.

“Setting up was easy, and it works smoothly for our daily operations. While the platform could use better search features and more flexible customer communication options, it's still a solid choice for rental businesses.“

January 28, 2025

AR

Amos R

Self EmployedConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Ability to edit and customize emails sent to customers. When integrated on another website, there is too much white blank space that cannot be removed.“

July 31, 2023

MP

Michal P

Project ManagerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“The simplicity is what we appreciated the most about Twice Commerce, really simple and good looking UI that doesn't look like from the early 2000's.“

April 18, 2024

cm

celine m

Rental GamesRecreational Facilities and Services, Self-employedUsed the software for: Less than 6 months.

“I saw 2 big problems about rentle, the first one is the languages, i can't turn it in french in the admin part, only for the consumers, that's for me a really tough problem.“

August 17, 2023

JS

John S

ICT DirectorMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years.

“Twice Commerce has a focused inventory management solution, which brings accountability.“

April 23, 2024

EI

Elina I

ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: I used a free trial.

“The free version does not have all the features and there is no free trial to set up the deliveries, packages, discount codes etc Not a big con, it's just hard to get a full grasp of how everything will work out with the free version.“

November 4, 2022

FB

František B

CEOMedical Devices, 2 - 10 employeesUsed the software for: Less than 6 months.

“Experience is good, experts are willingful and missing features and bugs are fixing pretty fast.“

September 25, 2024

JG

Jeffrey G

OwnerConsumer Services, Self-employedUsed the software for: Less than 6 months.

“I understand they are no US based, but it places a business owner in a bad spot when customers are demanding answers right away.“

August 16, 2023

## Showing most helpful reviews

Showing 1-25 of 155 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lasse N.  
Managing director  
Consumer Services  
Used the software for: 2+ years

### "Revolutionary for rental and activities business model"

June 6, 2020

4.0

Superb support and reaction time for problems. I have never experienced such a great attitude towards users from support people.

Pros

Flexibility, ease of use, integrated payment options, broad scope that can be used to make all our activities, rental products, tickets, etc. products available for online booking

Cons

Rentle is still under development so there are many things missing but all the essentials are there to make the business roll. Rentle is developing new features in a rapid phase so the features missing now, might be there tomorrow.

Alternatives considered

[bike.rent Manager](https://www.capterra.com/p/132953/Bike-Rental-Manager/)[Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/)[Easy Rent Pro](https://www.capterra.com/p/105571/Easy-Rent-Pro/)

Reason for choosing Twice Commerce

Only software that could accommodate all our needs in experience and rental sales. Back office was by far the easiest and most intuitive for users.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Rentle convinced us with their development pipeline and competitive pricing which basically was risk free. If we make money, rentle gets a cut. Fair win-win for both parties.

Review Source

Response from Rentle

June 16, 2020

Hi Lasse, thank you for the review and partnership so far.

VR

Verified Reviewer  
Manager  
Education Management  
Used the software for: 1-2 years

### "Great for multilingual rental business "

January 28, 2025

5.0

Running a toy rental business in Tenerife (JoyGames.es), I needed a system that works with international tourists. Twice Commerce handles this perfectly with its multilingual features and seamless WordPress integration. Setting up was easy, and it works smoothly for our daily operations. While the platform could use better search features and more flexible customer communication options, it's still a solid choice for rental businesses. The category system helps organize our toys and baby equipment well, even without a search function. Good value for money, especially for tourist-focused rental businesses.

Pros

Perfect for international customers with multiple languages Simple to use for both staff and renters Good product categories system Helpful and responsive support team Works well with my website JoyGames.es (Toy Rental Tenerife) Easy payment system

Cons

No option customize customer emails Missing product search feature (customer facing) Would love more customer communication options

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Twice Commerce

I chose Twice Commerce because of its ease of use and proven stability. The great reviews from other rental businesses helped make the decision, and I haven't been disappointed. The platform is reliable and straightforward to use, which was exactly what I needed for my rental business.

Review Source

Response from Rentle

April 1, 2025

Thanks so much for the thoughtful review and for sharing how TWICE supports your toy rental business at JoyGames.es! We’re glad the multilingual setup and ease of use are working well for you and your international customers. Good news: you can now customize customer emails — feel free to check it out or reach out to support if you'd like help getting started. And even better, improvements to storefront features (including search!) are in the works and coming soon. 🚀 Thanks again for choosing TWICE — we’re excited to keep growing with you!

GP

Gary P.  
Boat Dude  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Helped us get started, but not a long term solution"

August 10, 2022

3.0

Fast to get started. Great to be able to get basic functionality online in less than a day. Support has been good. But ultimately lack or pricing flexibility, payment provider limitations and costs. and inventory management limitations make this a short term solution for us.

Pros

Fast to set up and use. Low learning curve. Works well for what it is.

Cons

Extremely limited pricing capabilities. Can't set different prices for different times of year or day.of week. This has cost us thousands in lost revenue. Can't take a boat out of service for scheduled time (routine maintenance). Boat is either in service or out of service and Can't for example take it out of inventory for Tue and Wed without blocking it for the entire future. Have to resort to work arounds like fake bookings. Rentle adds an additional surcharge on top of Stripe fees, which are already high. Can't select my own payment processor. Reporting is extremely limited.

Review Source

Response from Rentle

August 26, 2022

Thank you Gary for taking the time to write us feedback, we really appreciate it! I've just checked with our product team and introducing more flexible ways to price your products as well as improvements to our inventory management are high priority on our roadmap. Today we have released support for choosing whether to renting or selli your products which already introduces a lot of flexibility when creating your product catalogue. Hopefully we are able to release the improvements you are waiting for very soon. We will keep you updated. Best, Joel

AV

Arthur V.  
CEO  
Sporting Goods  
Used the software for: Less than 6 months

### "Intuitive Rental Application"

August 12, 2024

4.0

So far it's been positive. The team has been responsive and I've even been speaking with the \[sensitive content hidden\] to provide some constructive input on improvements.

Pros

I tested three different applications and found rental solutions a bit challenging for e-commerce; however, I landed with Twice and the user experience is better and it's easier to manage from a backend perspective. The company is working to add some additional features which could potentially throw them over the top in terms of beating competition. Anxiously awaiting the updates.

Cons

There needs to be an improved checkout experience and ability to create orders for sales and not just rentals from the admin panel. And they need to make the site more user friendly for affiliate marketing.

Switched from

[Booqable](https://www.capterra.com/p/138689/Booqable/)

The other application was too difficult to train my associates in managing and took too long to get up and operational.

Review Source

Response from Rentle

October 1, 2024

Hi Arthur, Thank you for your detailed review! We’re delighted to hear that you found TWICE to offer a better user experience and easier backend management compared to other rental solutions. 😊 We're constantly working on adding features, and your excitement about upcoming updates means a lot to us! Regarding your feedback, we understand the need for an improved checkout experience and more flexibility with sales orders from the admin panel. Affiliate marketing enhancements are also on our radar, and we’ll be sure to pass your suggestions to the product team. Thanks again for your support and valuable input—it’s been great collaborating with you! check updates.twicecommerce.com for everything new :)

AL

Anton L.  
Owner  
Consumer Goods  
Used the software for: 6-12 months

### "Twice review"

September 18, 2024

5.0

Overall good experience. Fingers crossed for updates for the booking calendar

Pros

Customer service is good and the the platform is easy to use.

Cons

The booking calendar is in big need of on update. Could be much better with converting visitors.

Alternatives considered

[Booqable](https://www.capterra.com/p/138689/Booqable/)

Reason for choosing Twice Commerce

Price, overall userexperience and nice customer service.

Review Source

Response from Rentle

October 1, 2024

Hi Anton, Thanks for your review! We're happy to hear you've had a good experience with TWICE and found the platform easy to use. 😊 We appreciate your feedback on the booking calendar, and we hear you! Improving it is on our radar, and we hope to roll out updates soon that will help with visitor conversions.

BR

Ben R.  
Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "TheRecoveryClub"

April 25, 2024

5.0

We are very happy with Twice commerce and would definitely recommend to anybody looking to set up a rental website similar to ours. It is easy to use and quick to set up, with good advice offered when help is needed.

Pros

We liked the ease of the website. We looked around for the right provider and found Twice to be the best around for the price. It is easy to use, easy to set up and there is plenty of help on offer should you need it.

Cons

Occasionally the website can be hit and miss. It hasn’t been a problem for us yet, but we feel we may have lost out on a couple of rentals from the rental calendar having a bug

Alternatives considered

[Wix Studio](https://www.capterra.com/p/264956/Wix-Enterprise/)

Reason for choosing Twice Commerce

We felt for the price and for the ease of set up, twice was the best platform to go with.

Review Source

Response from Rentle

July 9, 2024

Thank you so much for your thoughtful review and for choosing Twice Commerce! We’re thrilled to hear that you found our platform easy to use and set up, and that our pricing and support have met your expectations. We appreciate your honesty about experiencing occasional issues with the website. We take your feedback seriously and are actively working to resolve the bug in the rental calendar to prevent any potential loss of rentals. Your satisfaction is crucial to us, and we’re committed to ensuring our platform operates smoothly for all our users. Thank you for your trust in us, and we look forward to continuing to support your business's success! - Bianka, TWICE Support

HG

Henry G.  
Marketing Director  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Simple, easy to use and powerful."

June 10, 2023

4.0

Online Reservation and Checkout system that keeps track of inventory to prevent overbookings.

Pros

It is easy to create and customize products. The WordPress plugin keeps customers on our site, and products display is ideal.

Cons

I would like to see more integrations with "Make"(integromat) and/or Zapier to better improve customer experience when reservations are rescheduled, cancelled, etc. for triggers to happen and work with other apps such as ActiveCampaing, GoogleSheets, etc.

Alternatives considered

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reason for choosing Twice Commerce

Rentle is easier to work with. i was able to set up myself and there was a free introductory version.

Switched from

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Too complicated to use.

Review Source

Response from Rentle

June 15, 2023

Many thanks for your feedback, Henry! We really appreciate it :) More custom integrations is something we want to enable in the future, for instance with introducing new triggers to select from in our webhooks. Feel free to keep an eye on our product updates to not miss out on anything:https://updates.rentle.io/

HG

Henry G.  
Marketing Director  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Easy to Use and Intuitive"

June 28, 2022

4.0

Most Reservation software out there is designed for Events (think; a specific time, date and spots to fill). Rentle gives users the ability to create events, but its power is in its ability to manage inventory of rental equipment like no other software I know (think: I have 50 bicycles, horses, or surfboards (inventory) that I want to rent on a daily basis to as many people as possible without worrying about overbooking and maximize profit and customer satisfaction) - that is Rentle.

Pros

I love the recommended products feature for up sales and faster customer checkout. It was very easy and intuitive to set up on my own and the interface is so very clean and appealing to me and to my customers.

Cons

As an e-marketing business using Rentle for its handling of inventory, scheduling, and intuitive user interface; it's missing something else for our business model. That is, and embed capability for the back end usage from our own website to manage reservations, scheduling, cancellations, extensions, as well as the capability to embed it with limited access for employee/managers only for essential tasks as the ones already mentioned.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reason for choosing Twice Commerce

I googled - "Tool rental management system". My kayak are tools and I needed a product that could automatically keep track of how many kayaks I could book online and in store without overbooking. Rentle does that.

Review Source

Response from Rentle

July 14, 2022

Thank you Henry for all your feedback. We are really happy to have you using Rentle and we look forward to improving our platform for the needs you listed! Kind regards, Joel

FB

František B.  
CEO  
Medical Devices  
Used the software for: Less than 6 months

### "Feedback on Twice product"

September 25, 2024

4.0

Experience is good, experts are willingful and missing features and bugs are fixing pretty fast.

Pros

Very simple system but with all important features for rentals.

Cons

Very simple, fast system with flexible technical support.

Review Source

Response from Rentle

April 1, 2025

Thanks for the great feedback,František! We’re glad TWICE keeps things simple yet powerful for your rental business — and that our team has been quick to support when needed. We’re always working to improve, and it’s great to hear that’s coming through. 🚀

MM

Matthew M.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Perfect Rental platform "

July 17, 2024

5.0

Pros

This platform has helped categorize the entire rental business I own and operate. Keeps track of inventory, AND takes online payments

Cons

Packaging products can only be packaged with individual products and not multiples

Review Source

Response from Rentle

October 1, 2024

Hi Matthew, Thank you so much for your review! We're thrilled to hear that TWICE has been a perfect fit for your rental business and that it's helped streamline your operations with inventory tracking and online payments. 😊 We appreciate your feedback on packaging products. We understand the limitation of only being able to package individual products, and we're always looking to improve the platform. I'll pass this along to our product team to consider for future updates.

CB

CHASE B.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Review on Rental"

October 31, 2023

4.0

It's a great platform that makes renting items easy to do for businesses. I would love to have credit card on file added, and to be able to negotiate rates.

Pros

Ease of use Clean interface Inventory and booking options

Cons

Cost per transaction could be lower. I would rather pay a flat rate, vs paying a % per order. I would ideally like to have the ordering processing fees to be sub 4% for stripe and rentle combined, and will explore alternate payment options to see if there is a way we can get there. Paying close to $600 per 10k in sales is too much.

Reason for choosing Twice Commerce

I chose rental due to the alighment with my companies main source of revenue, which are bike rentals. A platform that is tailored to rental companies like me makes things easier to navigate, though, fees could be lower. Alternate booking platforms are charging between 1-2%, with no booking fee. We will explore alternate options for this upcoming season.

Review Source

Response from Rentle

January 4, 2024

Thank you for taking the time to write the review, Chase! We really appreciate your feedback and are happy to hear that you liked our interface and found the company to be aligned with your company goals. Unfortunately, we cannot lower our commission fees, as only a part of it goes towards our development and maintenance, while the rest goes to the payment processor. As your business is scaling up, it might be beneficial to switch to another plan — the difference in transaction rates oftentimes covers the price increase — for example BUILD would bring your commissions to a sub-4% level (+$0.30 per transaction). If you have any further questions or want to discuss alternative plan options, please don't hesitate to reach out to us. Best, Twice Commerce team

BL

Becky L.  
Sustainability Project Manager  
Retail  
Used the software for: 1-2 years

### "Straight forward tool and highly supportive team at Rentle!"

June 13, 2023

5.0

Pros

Product is very easy to use, support is always on hand from the team/support chat function and customers love it!

Cons

To be able to extend/add products to a booking and send payment request to customer who has already made a booking would be a beneficial feature!

Review Source

Response from Rentle

July 13, 2023

Thanks a lot for your feedback, Becky! It is great to read, you like Rentle and appreciate our support - We sure love to help :)

BC

Ben C.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Truly free to use"

July 6, 2022

4.0

Overall, I’ve found it easy to use but lacks a few abilities, like site customization.

Pros

The ease of use is outstanding. I can add products in just a few clicks. Adding details is effortless and not overly burdensome or tedious. The features that are included in the free version are sufficient to get you started. For businesses that are below a certain threshold in monthly sales can see their monthly fee cut to to help business owners out that much more.

Cons

While there are many features that will help you getting your business up and going, there is no customization options when it comes to the look and feel of your online store. I have yet to find any. It’s all black text on a white background.

Reason for choosing Twice Commerce

The others were too expensive and were tailored towards bigger items, didn’t have the user base, or lacked features.

Review Source

Response from Rentle

July 14, 2022

Hi Ben and happy to hear you have found Rentle easy to use and get started with. Thank you for all your other comments as well, within the last month we have released a set of features that give you much more control to customizing the look and feel of your online store! Kind regards, Joel

MD

Mera D.  
Owner  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Perfect for what I need!"

July 5, 2023

4.0

Customer service is great every time I had difficulty with something they were right there to help and responded quickly during their opening hours.

Pros

User friendly, great customer service and I am able to use Rentle as my baseline website

Cons

would like to see more customizable features for appearance

Reason for choosing Twice Commerce

Exactly what I needed even though the monthly cost is higher and in USD. I am in Canada. I still choose it over the other sites because it was user friendly, simple and I was able to execute exactly what I had in mind.

Review Source

Response from Rentle

July 13, 2023

Many thanks for your review, Mera! We are glad to read you found Rentle easy to use :) I am happy to let you know that further customization options are already part of our roadmap. Feel free to keep an eye on https://updates.rentle.io/ to not miss out on any updates that might interest you! Best, Bianka

VR

Verified Reviewer  
CDO  
Sports  
Used the software for: 1-2 years

### "Easy rentals with easy Rentle"

August 11, 2021

5.0

Product suggestions - cross-selling our different products and services is the best in class.

Pros

Ease of use. You don't need days of training to teach new rental shop crew to start working with the system.

Cons

Integrations to our existing systems. Always room for improvement.

Review Source

Response from Rentle

November 23, 2021

Thank you for the feedback! We are always trying to aim higher and provide more value for our customers!

GA

Gretchen A.  
Founder & Lead Designer  
Events Services  
Used the software for: 1-2 years

### "Best rental software for the money"

December 11, 2022

4.0

I have had a great experience so far with the free version. I will be checking out the free upgrade and will update my review once I try it out. I am hoping to add the additional features like promotional codes, variations, and manual order entry. I will review those later.

Pros

Cost for small business just starting out was awesome! Customer service is great. Easy to use.

Cons

payment processing fees, no payment integrations with lower fees available in the US.

Alternatives considered

[TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/)

Reason for choosing Twice Commerce

Price and ease of launch

Review Source

Response from Rentle

December 21, 2022

Thanks so much for taking the time to write a review, Gretchen! We really appreciate it :) Feel free to reach out to us anytime via the chat and we are happy to help you getting started with any of our Blocks as you mentioned discount codes, product variants or manual order creation.

RL

Rebeka L.  
Responsable des locations  
Food & Beverages  
Used the software for: 6-12 months

### "Good platform in development"

July 13, 2022

4.0

Pros

Easy to use, for the staff and the costumers. Great service from Rental's employee.

Cons

To book a duration without being able to book in an other way. We organise a big Christmas market in november-december, dans I would have like to be able to do package deals. I'm also sad deposid are not possible in Canada, but I know it's coming in 2023.

Review Source

Response from Rentle

July 15, 2022

Thank you Rebecka for your comments and feedback, we really appreciate it!

RD

Rudy D.  
CEO  
Sports  
Used the software for: 2+ years

### "Ski rental made easy"

December 3, 2022

5.0

Our rental workflow in two rental stations got digitized with Rentle with an ease and we could speed up our turn over time in instore rentals although our staff is not too much into computers!

Pros

\- easy integration in our daily workflow- easy shop integration in existing website- quick and efficient handling of in store rentals

Cons

Nothing to complain about the operation and integration!

Reason for choosing Twice Commerce

Perfect integration support!

Review Source

Response from Rentle

December 7, 2022

Many thanks for your feedback - we really appreciate it!

VL

Valentin L.  
CEO  
Sports  
Used the software for: Less than 6 months

### "Rentle, very good tool to manage my kayak renting activity "

February 19, 2023

5.0

I'm glad I found Rentle to manage my business! The interface is very nice, both on the user side and the administrator side. I recommend this service to all kayak renters like me !

Pros

Rentle has allowed me to manage kayak rentals for my business. The software was able to take into account my needs such as counting the inventory of kayaks that I rent out. The backend is also very intuitive and allows me to manage very easily

Cons

I would like to be able to send sms to my customers to confirm their reservation. Moreover, I would have liked to have information on how to send an automatic email with all the information that the clients might need before participating in the activity (clothes to take, accepted means of payment...)

Review Source

Response from Rentle

May 9, 2023

Hi Valentin, many thanks for the review - it is much appreciated :) Sending additional text messages would be a great extension. I'd invite you to add this ide to our feedback board at https://feedback.rentle.io/ This is where we collect ideas directly from our merchants, you can upvote other ideas and our product team looks there a lot for their inspiration. Best, Bianka

AB

Antoine B.  
Webmaster  
Sporting Goods  
Used the software for: 1-2 years

### "Rentle review "

August 4, 2022

4.0

Pros

The web interface is nice and reactive. The support is responding very quickly and is always helpful.

Cons

Change of pricing model just before summer was unexpected and is not viable for small seasonal businesses Issue reported on confirmation mail not being received --> no vision to debug or confirm the sending of mail in the interface. Sending the confirmation mail to admin for confirmation could be good Integration with word press is not optimal

Reason for choosing Twice Commerce

Easier to use More design to product rental business with similar price (at the time)

Review Source

Response from Rentle

August 26, 2022

Thank you Antoine for taking the time to write us feedback, we really appreciate it!

RB

Roland B.  
Access Facilitator  
Telecommunications  
Used the software for: 6-12 months

### "Get up and running quickly"

October 28, 2022

5.0

Pros

Rentle has a really well thought out suite of features at a competitive price

Cons

For large orgs that want to make rental management as frictionless as possible Rentle is excellent but for smaller orgs who are very hands on with every rental they may find Rentle's lack of moderation features (i.e. the ability to manually confirm rentals after staff review rather than have them automated) hard to work with.

Review Source

Response from Rentle

November 10, 2022

Many thank you for your feedback, Roland! We are happy to let you know, that we are already working on introducing more flexibility to the booking and checkout process in the near future. Please stay tuned!

GM

Giorgio M.  
owner  
Sporting Goods  
Used the software for: 6-12 months

### "a step up in my business offer"

June 28, 2022

4.0

I registered with a trial profile last year, but only this spring I had the time to seriously implement the software. I took not too much time to understand how to organize the inventory and even less to set up all the product part. Now I began with the "grow" program, we had some rentals already and we wait for the peak season to see how it works

Pros

Easy interface, excellent customer care, fair price

Cons

not much personalization of the welcome page, some bugs in the software, absence of an app

Reason for choosing Twice Commerce

easiness of use

Review Source

Response from Rentle

July 14, 2022

Thank you for feedback Giorgio! We have now released new features which give you much more control for customizing the look and feel of your welcome page and online store in general! Kind regards, Joel

EH

ELIYA H.  
Founder  
Apparel & Fashion  
Used the software for: I used a free trial

### "Simple interface, easy to understand and outstanding customer service."

October 2, 2020

5.0

We are a small business. We operate at a physical shop and via Instagram. We realized we can improve our sales if we bring our rental platform online, and Rentle provides us just that. It allows us to operate online and send deliveries via post. Customers no longer need to visit our physical store to rent items.

Pros

First of all, I appreciate that Rentle provides a platform for small businesses to try the market and grow. Its free trial contains functional features that allow small businesses to operate the system properly. To us, we appreciate this function and will opt for the paid services once we reach a threshold of growth that enables us to invest more on the system. Its customer services is outstanding. Even when we are not paying customers (on free trial) we received incredible support from the team. This allows us to understand the system better and use all features for our business. The interface is convenient for customers. It is easy to set up and easy for us to understand.

Cons

There are some features that can be improved. The system is created with sports equipments in mind, so most features are targeted towards that. For example, the customer information that can be collected from customers is limited to those related to sports. It can be better if the questions are more general or perhaps, some forms can be left blanks to allow administrators to ask their own questions.

Review Source

Response from Rentle

November 24, 2020

Thank you for your review, Eliya! We are glad you see how receptive we are to the needs and wants of our clients. We hope you like the improvements and thank you for the feedback.

JM

Justin M.  
Director  
Construction  
Used the software for: Less than 6 months

### "Great application "

December 18, 2023

5.0

Really amazed great software really happy we found it and use it currently

Pros

How easy it is to use great and easy keeps your paperwork to a minimum can access it from anywhere it’s great

Cons

Nothing really that I can say I don’t like

Review Source

Response from Rentle

January 4, 2024

Thank you, Justin, for the kind feedback. We're delighted to learn that setting up your business with our software was a breeze. If you ever have any questions, feel free to contact us anytime! Looking forward to being an even better fit for your business in 2024. Best, Twice Commerce team

AH

Andreas H.  
Vorstand  
Events Services  
Used the software for: 6-12 months

### "Functional software for our rental business"

December 12, 2023

5.0

Pros

The inventory management, pricing (free rental) is very suitable for our non-profit activity. I have not found any other product that does this so well

Cons

Individual fields and customizations could be a little more flexible.

Review Source

Response from Rentle

January 4, 2024

Hi Andreas, Thank you for sharing your thoughts on Twice - it's great to hear that you've enjoyed our inventory management process and pricing! We understand that the customisation capabilities are quite limited at the moment, and it's something that we're working on. We'd recommend keeping an eye on https://updates.twicecommerce.com/ to not miss any exciting news! Best, Twice Commerce team

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