---
title: "Infraon IMS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Infraon IMS Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more."
source_url: "https://www.capterra.com/p/187651/Everest-IMS/"
page_type: "product"
language: "en"
---

# 

 Infraon IMS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Infraon IMS

## What is Infraon IMS?

Infraon ITIM is your go-to tool for supercharging the availability and performance of your IT infrastructure. It covers everything from networks and servers to applications, CCTVs, Wi-Fi, and cloud systems. Integrated into the Infraon Suite, it offers a robust solution for seamless IT asset monitoring and management. Experience Infraon ITIM’s vendor-neutral support for diverse IT devices with real-time incident management, predictive analytics, and a centralized dashboard. Key features include cloud monitoring, network discovery, inventory management, and automated workflows to reduce downtime and enhance service. Advanced flow analytics provide crucial insights into network traffic, helping to pinpoint bottlenecks and optimize performance. Opting for Infraon ITIM means simplifying, modernizing, and automating IT infrastructure management, enhancing user experiences, and ensuring compliance with global standards like GDPR and SOC-2.

## What is Infraon IMS used for?

[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[Network Management](https://www.capterra.com/network-management-software/)

Top alternative

Featured

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

84%

Neutral

8%

Negative

8%

Starting price

$1000

Per Feature, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Infraon IMS

4.2 (25)

VS.

[4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting Price

$1000

Per Feature, Per Year

Starting Price

$10

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (25)

Ease Of Use

4.6 (208)

Value For Money

4.2 (25)

Value For Money

4.5 (146)

Customer Service

4.2 (25)

Customer Service

4.5 (133)

## Infraon IMS alternatives

[4.6 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (46)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews)

Starting price

$1233.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting price

$1.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)

[4.6 (221)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/125693/PagerDuty/)

## FAQs about Infraon IMS

Overview

### Which roles and teams benefit most from Infraon IMS?

Infraon IMS is most used by IT administrators, network and server engineers, and service delivery teams that need centralized infrastructure monitoring, alerting, and incident response. IT managers, directors, and CTOs use it for operational visibility and performance oversight, while support, NOC, and presales teams rely on it to troubleshoot issues and maintain service continuity.

Answer based on 25 reviews

Overview

### What company size and industries is Infraon IMS built for?

Infraon IMS is built primarily for enterprises, which make up 52% of reviewers, and is used most in Information Technology and Services at 52%. It also serves Small Businesses at 28% and Midsize Businesses at 20%, with additional adoption in Telecommunications and Computer & Network Security, each at 8%.

Answer based on 25 reviews

Features and Usability

### What are the key features of Infraon IMS?

Infraon IMS offers IT monitoring, remote monitoring and management, and device auto discovery for network, server, database, and bandwidth oversight. It also includes incident management, ticket management, change management, asset lifecycle management, configuration management, compliance tracking, role-based permissions, alerts and notifications, and reporting and analytics.

Integrations

### Which third-party tools and platforms does Infraon IMS integrate with?

Infraon IMS connects to Web Help Desk and Infraon Infinity. The catalog and reviewer mentions show these integrations for handling critical device alarms and extending IT service management workflows across ticketing and infrastructure monitoring environments.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does Infraon IMS offer?

Infraon IMS provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars can cover product topics for groups, and documentation and videos give teams reference material for self-paced learning and review.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Infraon IMS offer?

Infraon IMS provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. User feedback on support is mixed: some users describe the team as fantastic and helpful, while others report average service and delayed responses.

Answer based on 4 reviews

## Features

AI summary

Based on 1,675 Network Monitoring reviews

Capterra data shows that buyers of Network Monitoring rank the following features as their top priorities:

-   **Real-Time Notifications** (**67%** of reviewers rated this feature as critical)
-   **Real-Time Monitoring** (**70%**)
-   **Real-Time Data** (**60%**)

Infraon IMS supports all three features that reviewers rate as most important: **Real-Time Notifications**, **Real-Time Monitoring**, and **Real-Time Data**. Together, these capabilities give teams immediate visibility into network activity, faster awareness of issues as they happen, and current performance insights for quicker response and better operational decisions.

Real-Time Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Real-Time Monitoring

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Server Monitoring

3.8 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

IP Address Monitoring

4.0 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

Monitor the IP addresses of the incoming traffic

Alerts/Notifications

4.0 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Dashboard

3.8 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Infraon IMS 114 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Monitoring: Track and report on everything that happens within the system or network
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Anomaly Detection: Automatically identify unusual behavior
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi)
- Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Change Management: Track and monitor efficient handling of all changes/transitions
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- Continuous Monitoring: Conduct tracking and assessment of application and device behavior without breaks or interruptions
- Contract/License Management: Track, store, and access client contracts or licenses
- CPU Monitoring: Monitor performance details involving CPU/memory utilization
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Aggregation: Collect, process and structure data from multiple sources for further analysis
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Database Monitoring: Analyze the performance of Databases
- Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery
- Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Monitoring: Ability to oversee and optimize the operations of a mail server
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system
- Incident Management: Manage and track all disruptions and incidents
- Inventory Management: Track and manage inventory levels to maintain proper supply
- IP Address Monitoring: Monitor the IP addresses of the incoming traffic
- IT Asset Management: Managing inventories and tracking changes to hardware and software configurations
- IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization
- IT Monitoring: Gather metrics to assess the performance of IT infrastructure and network in real-time
- IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- License Management: Track and organize the number of licenses available to the organization
- Log Collection: Collects and aggregates data from various systems within the IT environment
- Log Parsing: Splits and groups log data automatically or according to user-defined rules
- Log Rotation: Automatically renames, resizes/compresses, archives or deletes old or oversized log files
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Device Support: Support multiple types of devices
- Network Analysis: Run tests on a network to find the root cause of network issues
- Network Monitoring: Tracks and makes accessible data on the health of servers and other network components.
- Network Provisioning: Set up and configure network resources to make them accessible for authorized users, devices and servers
- Network Resource Management: Monitor and manage resource utilization for network infrastructure
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources
- Policy Management: Create, manage, and track policies and procedures within an organization
- Predictive Analytics: Predict future data based on historical data sets
- Prioritization: Arrange tasks based on the level of priority or urgency
- Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment
- Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Root Cause Analysis: Identify and analyse the reasons behind accidents
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Server Logs: Log files automatically created for all activities performed by servers, such as a history of web page requests
- Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
- Service Catalog: Database containing accurate and up-to-date information on all operational services
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Simple Network Management Protocol (SNMP): Internet standard protocol for collecting information about managed devices on a network
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Support Ticket Tracking: Track the status of support tickets/escalations as they move through the service queue
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings
- Ticket Management: Track, manage, or resolve user requests and IT incidents/issues
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc.
- Uptime Reporting: Track the availability time for a designated network or website over a given period of time
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Vulnerability Scanning: Discover patch statuses and vulnerabilities
- Web Traffic Reporting: Collect and analyze traffic data about website visitors
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (25)

4.3

Based on 25 reviews

## Pricing

Value for money

4.2 (25)

Free Trial

Basic

$1,000

Per Feature,Per Year

Value for money

4.2 (25)

4.2

Based on 25 reviews

## Integrations

[

Infraon Infinity](https://www.capterra.com/p/10006061/Infraon-Infinity/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (25)

4.2

Based on 25 reviews

## User reviews

Overall rating

4.2

Based on 25 reviews

Filter by rating

5(13)

4(8)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

AK

Avijit K.

IT Executive

Information Technology and Services

### "Everest IMS Tools "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2022

Good for network monitoring and log management.

Pros

Installation and customisation is very easy. As per requirement anybody can change after one or two training. Support team also very good, any problem we received prompt support.

Cons

Nothing to say about this, already explained.

Reasons for choosing Infraon IMS

User friendly, cost effective solution.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 3, 2022

Hi Avijit, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

VP

Vikas P.

Engineer-NSG

Telecommunications

### "Everest EMS software Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

September 9, 2022

Software is Good in terms of User experience ,but customer support is average.

Pros

Software is User friendly & easy to understand , customization is very Good for report generation.

Cons

Alert & alarm notifications can be improved .

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 11, 2022

Hi Vikas, Thank you for your feedback. We appreciate your bringing this to our attention. We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible. Kind Regards, Gayathri RL

MB

Manoj B.

IT Executive

Retail

### "Great Service Quality"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2022

Pros

Monitoing, Also knowledge the Back end work Activity

Cons

User Friendly. Also Build the Knowledge to Modify the Works Activity.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 3, 2022

Hi Manoj, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

HA

Harish A.

Director - IT

Staffing and Recruiting

### "Director - IT"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

September 8, 2022

ok

Pros

Initially the demo and product was good.. however after deployment it is not really not seeing the value ad or

Cons

This toll has lot of issues in terms of stabelity and also functanality.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 11, 2022

Hi Harish, Thank you for your feedback. We appreciate your bringing this to our attention. We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible. Kind Regards, Gayathri RL

JG

joel G.

network engineer

Information Technology and Services

### "the app is very userfriendly ."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 8, 2022

overall satisifed with ims

Pros

network monitoring, sms alerts,mail alerts, scheduled reports

Cons

need to add scripts so that when a internet link goes down, directly it can send alert to provider.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 3, 2022

Hi Joel, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

KA

Karthik A.

Sr. Network Engineer

Information Technology and Services

### "Infraon IMS Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 8, 2022

Customer support is fantastic, i didn't face any negative experience with support team, Infraon IMS can monitor all of our on-perm network/server devices,

Pros

Alerts and Notification and alarms dashboard which enable our IT support to act proactively for any kind of outage alerts and abnormality, This is great feature.

Cons

Reports need some detailed graphical view and drill down option for layman person to understand.

Alternatives considered

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

Reasons for choosing Infraon IMS

PRTG have limitation to monitor all the resources and interfaces and License is too cost, But Infraon IMS can monitor all the interfaces without any limit and License also is economical to purchase this product

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 3, 2022

Hi Karthik, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

SK

Sobars K.

Server Administrator

Information Technology and Services

### "Perfect for IT Administrator"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2022

Perfect for IT Administrator use

Pros

Monitoring Logs and reports variety. alaram message and easy to handle.

Cons

LDAP configuration. syslog view to check events of critical servers.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 3, 2022

Hi Sobars, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

VM

Vikas M.

Sr Manager

Information Technology and Services

### ""

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 8, 2022

Cons

Service Support Skill of teams very Bad

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 11, 2022

Hi Vikas, Thank you for your feedback. We appreciate your bringing this to our attention. We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible. Kind Regards, Gayathri RL

ST

Suresh T.

Pre-Sales

Information Technology and Services

### "Best IMS Application"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2022

It help me a lot, as i do not have to sit in the chair and look after all devices and server for their healt,

Pros

Alert, Email and SMS notification, are the most i like.

Cons

Dashboard creating can be made easy or can have more template as it make easy for novice user.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 3, 2022

Hi Suresh, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

AK

Arun K.

System Administrator

Information Technology and Services

### "Review By Arun"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 6, 2022

Pros

Integration as well as easy to use and understand

Cons

Not right now but if there is any feature required i will contact the support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 3, 2022

Hi Arun, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

[View all Reviews](https://www.capterra.com/p/187651/Everest-IMS/reviews/)

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