# Surefire Local Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Surefire Local Software - reviews, pricing plans, popular comparisons to other Social Media Management products and more.

Source: https://www.capterra.com/p/187660/Surefire-Cloud

---

# 

 Surefire Local Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Surefire Local

## What is Surefire Local?

At Surefire Local, we believe growing your business should feel empowering, not overwhelming. That’s why we’ve designed an all-in-one marketing platform that brings clarity to your marketing efforts and the confidence to grow your business profitably. Whether you’re managing leads, building your reputation, or crafting your next campaign, Surefire Local gives you the tools to succeed—all in one place.

## What is Surefire Local used for?

[Social Media Management](https://www.capterra.com/social-media-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Content Management](https://www.capterra.com/content-management-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

23%

Neutral

0%

Negative

77%

Starting price

$499

Per Feature, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Surefire Local?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.surefirelocal.com&name=Surefire Local)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Surefire Local

1.9 (26)

VS.

[4.2 (530)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/)

Starting Price

$499

Per Feature, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.2 (26)

Ease Of Use

3.8 (496)

Value For Money

1.8 (25)

Value For Money

3.8 (375)

Customer Service

2.0 (26)

Customer Service

3.9 (387)

## Surefire Local alternatives

[4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (6,243)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/187660/Surefire-Cloud/alternatives/)

## FAQs about Surefire Local

Overview

### Which roles and teams benefit most from Surefire Local?

Surefire Local is most used by business owners, presidents, founders, and other executives who need to oversee local marketing, lead generation, and customer outreach from one platform. Marketing coordinators, managers, office managers, and sales-focused teams use it to manage listings, reviews, campaigns, and day-to-day visibility that drives appointments and revenue.

Answer based on 25 reviews

Overview

### What company size and industries is Surefire Local built for?

Surefire Local is built for small businesses, with 100% of reviewers from that segment, especially Construction at 68%. It also serves Automotive firms at 8% and Computer & Network Security companies at 4%. The platform fits single-location businesses and local offices within multi-site enterprises focused on local market visibility.

Answer based on 25 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of Surefire Local?

Surefire Local offers review generation, review monitoring, review requests, and negative feedback management alongside marketing automation tools such as email marketing, SMS messaging, autoresponders, and drip campaigns. It also includes campaign analytics, lead management, website analytics, SEO management, and social media monitoring across multiple channels.

Integrations

### Which third-party tools and platforms does Surefire Local integrate with?

Surefire Local integrates with 10 third-party tools, including Instagram and Meta for Business for social media, plus Google Analytics 360, LinkedIn for Business, Medallia Experience Cloud, QuickBooks Online Advanced, Synup, Twilio, WordPress, and Yext.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does Surefire Local offer?

Surefire Local provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review.

Getting Started and Support

### What customer support options does Surefire Local offer?

Surefire Local provides email/help desk, a knowledge base, phone support, and chat. Users report mixed support experiences: some say reps respond within minutes and answer questions thoroughly, while others describe delayed ticket handling, unresolved issues, and poor communication that slows feature use and customer follow-up.

Answer based on 2 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Post Scheduling

1.7 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Automated Publishing

1.4 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Establish rules for automatic propagation of social media posts across one or more channels

Social Media Integration

1.0 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Campaign Management

1.0 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Review Monitoring

1.0 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

Review Request

1.0 (7)

14.29% of 7 reviewers that rated this feature as important or highly important

Allows businesses to request reviews from their customers

Surefire Local 62 features

Application programming interface that allows for integration with other systems/databases

Establish rules for automatic propagation of social media posts across one or more channels

Create and automatically send premade copy in response to customer messages

Monitor social media posts or web that mention a particular brand

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Track the performance of marketing campaigns across multiple channels.

Manage various distribution channels, build relations with channel partners, and track their performance

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Evaluating strengths and weaknesses of companies with the same target audience

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Initiate interactions with customers by proactively starting conversations or providing informational content

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Store, manage, and track all electronic documents in a centralized location

Send automated marketing emails based on user actions over a predetermined period

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Establish measurable goals and objectives and track their progress over a specific period of time

Store and manage images

Track interaction history by documenting conversations for contacts

Track and monitor a specific set of keywords

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts.

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and post content across multiple social media accounts and platforms simultaneously

Manage multiple campaigns in one system

A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey

Identify, track, and respond to negative feedback

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Ratings/Reviews

Notifications that are delivered to users as soon as an event occurs

Log and store the source of contacts/leads

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Allows businesses to request reviews from their customers

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Search and filter data across systems to locate required information by entering keywords or certain criteria

Optimize and manage the search engine optimization efforts for a website or digital content

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Market event via social media tools

Supports various video file formats

Web form that allows users to enter data that is sent and processed for different reasons

Collect and analyze traffic data about website visitors

Track and analyze information regarding website visitors

Get Advice

We can help you find the software with the features you need.

Features

2.1 (26)

2.1

Based on 26 reviews

## Pricing

Value for money

1.8 (25)

Basic

$499.00

Per Feature,Per Month

Value for money

1.8 (25)

1.8

Based on 25 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Yext](https://www.capterra.com/p/140176/Yext/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.0 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.0 (26)

2.0

Based on 26 reviews

## User reviews

Overall rating

1.9

Based on 26 reviews

Filter by rating

5(5)

4(1)

3(0)

2(1)

1(19)

Mentioned topic

Sorted by most recent

SR

Stacy R.

Owner

Construction

### "Please don't waste your time and money."

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 5, 2026

I will start with I am a very easy going person and do not complain or ever leave bad reviews. I know things happen. So I suppose my easy going attitude is why this went on for so long and I was taken advantage of and it cost me thousands of dollars. I was with Surefire for over 5 years. In the beginning (prior to them changing and outsourcing everything) they were decent. Nothing amazing, but the website they built was decent and their platform was handy. My rep was even very helpful at first. We weren't seeing great results but kept being reassured it takes time. Then after a couple years everything went way down hill. I started getting a new rep every month b/c of the employee changeover. Half of them I couldn't understand (outsourced overseas maybe?) and the other half would just try to explain things on the platform that I have been doing for years. In fact I had to show some of them things on the platform they didn't know. But they knew nothing about the SEO i was paying for other than the "reports" on my platform. Which I'm not sure how accurate or legit those reports were anyway. Finally it got so bad and our rankings were so far down on the search page I expressed my concerns to my fresh new rep. I told here these were things I was paying them to do and I should not have to point out to them it wasn't working. She had no clue how to help or answer me and just kept telling me things on the patform to better my ratings. I then told her I was done and going to look for another company and her response was "Ok, is there anything else I can help you with?". It's obvious their employees don't care and come and go so quickly that there is no way they can actually do anything to help your business. I told her to transfer me to a manager that can help me cancel. She did and this guy just kept trying to sell me more and more. Ignoring the fact that they were not doing what they were supposed to be doing for the past several years. I also later found out that most of what they were charging me for was something that was free for everyone anyway. That's my fault for not doing my homework on that. So finally I told them this was it and I was done. It was a catastrophe trying to actually cancel with them. They kept charging me but not providing anything I was paying for. 2 months of bills came and I paid them b/c I was in the middle of transferring my site and I did not want any issues. Finally I told them no more and asked them to help provide some information on the website to make the transition easier. That information was never provided. They then continued to bill me. When I called they said oh ok, we will issue you a refund and it will take 2-3 days. Ok fine. 3 weeks later still no refund. I called back and got the run around when trying to speak to the "managers" I had previously spoken to. Finally I just kept calling back so much they said ok, we initiated the refund today and you should see it in 3-5 days. Yep, the same refund they "issued" 3 weeks ago. I doubt I ever see that refund and now I am going to have to cancel my credit card so they can't keep charging each month. Horrible company - please don't waste your time and money.

Pros

Their platform was easy to use and helpful but that is about the only good thing I can say about them.

Cons

Customer service was horrible. Actual SEO they were supposed to provide was not good. They just take your money and do not provide anything that will actually help your company like they say they will.

Alternatives considered

[HVACBizPro](https://www.capterra.com/p/195648/HVACbizPro/)

Reasons for choosing Surefire Local

They promised me good results and told me everything I wanted to hear about improving my business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BW

Bruce W.

President

Construction

### "extremely unhappy customer"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 12, 2026

HORRIBLE. They do not complete the work in the promised time frames and just leave you hanging for weeks on end.

Pros

Their sales team sales a great product or so they say. The offerings sounded like they would help us greatly.

Cons

The set up and follow up team does not do their job. I have been ignored and promised things for 2 months that have not been completed yet as of this writing 3/12/26. All but a couple of pictures in our gallery are not our pictures and I have asked for over 2 months to have them changed.

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Was only using them for website management

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2026

Bruce, we hear you—onboarding timelines and getting your content right are things we hold ourselves accountable to, and it sounds like we've fallen short on both. Please reach out to us at info@surefirelocal.com and we'll make sure the right team addresses the gallery images and any outstanding deliverables right away.

GR

Gordon R.

President

Construction

### "Liars and Thieves"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 27, 2025

Liars and Thieves. They did almost nothing. The results was zero. I'm going to have to close my bank account to keep them from charging me again.

Pros

I liked what they said, it all sounded very convincing and made a lot of sense, but it was not true.

Cons

I don't like being lied to. I don't like being scammed. I don't like being robbed in broad daylight with my eyes open.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 28, 2025

Hi Gordon, We are disappointed to read your review. Our records show you agreed to a 6 month term, paid for the initial 3 months, and then month-to-month after that. During your sales call, it was explicitly stated you were entering a 6-month contract. When we sent these details via email, you accused our staff of “hacking” your email. Let us be clear: no staff member would engage in illegal activity, have the capability, or any reason to do so. Additionally, you stopped using the platform after the first month, impacting your results. While we understand your frustration, we feel we’ve exhausted efforts to accommodate you. Nevertheless, we would welcome another opportunity to help. Please contact info@surefirelocal.com at your convenience.

AP

Arthur P.

Owner

Mechanical or Industrial Engineering

### "Scammers scammers scammers "

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 24, 2025

That's the worst advertising company I ever had, they promised me that, since the day I signed with them will pass three weeks and then I'll be receiving so many calls, but never happened, I wish I can get back all the money, around $1.700 plus tha I paid with my credit card

Pros

The way they sell them selves Sweet talk and lots of promises.

Cons

That always waiting and scheduling another meeting two weeks after you calling

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2025

Hi Arthur, we truly appreciate your feedback. A member of your account management team will be in touch promptly to address this and work closely with you to get you back on track. We’re here to ensure everything is taken care of!

TP

Trent P.

Owner

Construction

### "Scam of a company "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 15, 2025

A scam company that has yet to be shutdown

Pros

Absolutely nothing. To fill in the remain 40 characters i wrote this sentence.

Cons

They are lying scamming thief’s that promise all the things they will do for you and literally not do a thing for you after you agree to contract and make payment. A literal scam.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 28, 2025

Dear Trent, We are disheartened to read your reviews, and see that you feel this way about your experience. Our records show, we were able to reach an amicable agreement with you, and your cancellation was processed. It is our understanding this settlement was accepted by you and this case is now closed. Should you still feel there are issues left unaddressed, please contact info@surefirelocal.com.

MP

Michael P.

CEO

Computer & Network Security

### "A Disheartening Experience with Surefire Local"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 5, 2024

From the outset, Integrity Device Repair's journey with Surefire Local has been fraught with unfulfilled promises and persistent issues. Despite the initial assurance of a seamless experience, the reality was starkly different. The platform consistently failed to meet the expectations set forth in the SLA agreement, with frequent delays and unresolved issues that hindered our operations. One of the most frustrating aspects was the delayed response time from customer care. Our ticket submissions often languished without timely resolutions, leaving us unable to effectively utilize key features like GeoJuice or respond to customer reviews. This lack of support severely impacted our ability to engage with our clientele and manage our online presence effectively. The website development process was another area of significant disappointment. Promised a completion timeframe of 30-45 days, we found ourselves waiting far longer, with resolutions taking an exasperating 5-8 days to materialize. When the website was finally nearing completion, the quality was subpar, with mismatched font families and other design inconsistencies. Despite our repeated requests for corrections, these issues were never adequately addressed. Our attempts to seek a refund were met with silence, as our inquiries went unanswered despite multiple follow-ups. This lack of communication only compounded our dissatisfaction, leaving us feeling neglected and undervalued as clients. Ultimately, Surefire Local failed to deliver on its promises, resulting in a deeply unpleasant experience for Integrity Device Repair. The breach of the SLA and the refusal to issue a refund have left us with no choice but to express our discontent. Based on our experience, we cannot, in good conscience, recommend Surefire Local to any business seeking reliable and responsive service.

Pros

Initially, GeoJuice was the most appealing feature, but it never worked properly, and the delayed content upload times were horrendous.

Cons

The customer response times and the website development timeframe expectations were horrendous.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 28, 2025

Hi Michael, We are disheartened to read your reviews, and see that you feel this way about your experience. Your refund has been issued. Our records indicate an amicable settlement was reached for your account. Should you still feel there are issues left unaddressed, please contact info@surefirelocal.com.

CK

Clayton K.

Owner

Automotive

### "Don't recommend Surefire Local"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 26, 2024

I would describe the overall experience as terrible.

Pros

Platform is promising, but the company is abysmal.

Cons

Onboarding took over a month and was still charged for no service. Requested to cancel and was not allowed to do so.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 12, 2024

Thank you for sharing your feedback, Clayton. We’re sorry to hear about your experience and understand your frustration. This situation is certainly not typical of our service, and we take such matters very seriously. To address your concerns and resolve this issue, please contact us directly at info@surefirelocal.com or use our 24/7 chat support. Our goal is to support our clients and ensure they achieve the best possible results with our platform. We are proud to have thousands of companies successfully utilizing our marketing services and would like to help you get back on track. Thank you for bringing this to our attention.

JM

Jessica M.

Sales Estimations Marketing

Construction

### "Fraudulent Business"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 10, 2024

We are thoroughly disappointed with Surefire Local. Their promises of boosting our online presence, lead generation, SEO optimization, and so on fell flat, leaving our company to question the value of this business. The communication from their team is deplorable! We found ourselves days, even weeks, for responses to our questions and concerns, any responses given were vague and unhelpful. They severely undervalue their clients. Surefire's strategies yielded no results, we continue to work on our marketing efforts in house although WE ARE STILL BEING CHARGED. Our marketing investment continues to be wasted. You're not paying for a collaboration or service, you are paying to use their software and that IT. We warn all other businesses to not work with Surefire Local. The lack of communication, ineffective strategies, and overall unprofessionalism make then a horrible choice for businesses looking to improve their online presence. I regret investing in their services and would not recommend them to anyone.

Pros

The software is good, but Surefire is a marketing SERVICE, not just a software subscription.

Cons

See overall experience with Surefire below for feedback.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 14, 2024

Hello Jess, we are saddened to read your reviews and see that you feel this way. Our records show we have been in regular contact with you, and that you are an active customer within our platform. Please reach out to us at info@surefirelocal.com. We would like to get more information to better address your concerns.

AN

Anonymous User

President

Information Services

### "BE AWARE OF THIS SCAMMER"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 25, 2024

The application is okay. It is priced way too much. We hired Surefire in November of 2023, not knowing all our options, and used their platform for the contract length of three months plus a couple more. The web interface is okay. We found Thrive CRM, which does the same function, plus we get a database function with it for a fraction of the cost. I canceled well before they charged our card again in March 2024. They charged it anyway and then tried to contact me to save the business. I had to dispute the charge with American Express and waste a lot of time going back and forth with Surefire Local. I would recommend you check out Thrive CRM and compare. Surefire is not a great marketing partner at all.

Pros

Single Platform to publish content to Facebook, Google Business and Linkedin

Cons

The cost is way too much. We looked for alternatives once we saw the most essential assistance provided by Surefire

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 12, 2024

Thank you for sharing your feedback. We’re sorry to hear that you found our pricing and service unsatisfactory. We appreciate your insights and understand your decision to explore other options. Should you re-evaluate your marketing needs in the future, we hope you’ll consider giving Surefire Local another look. Our platform serves thousands of successful companies, and we’re committed to delivering value and would welcome the opportunity to address any concerns you might have. Thank you again for your feedback.

Joshua R.

President

Construction

### "Not worth your time or money."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 6, 2024

Horrible, not sure how they are still in business.

Pros

The GUI was nice and interactive, but GUI's don't generate leads.

Cons

The lack of follow through on their promises.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 22, 2024

Hi Joshua, we value your feedback and take customer concerns seriously. To better assist you and to ensure we have all the necessary info, we’d appreciate it if you could provide more details in an email to info@surefirelocal.com. Our commitment to customer satisfaction is unwavering, and we want to ensure that your experience aligns with the high standards we set for ourselves.

[View all Reviews](https://www.capterra.com/p/187660/Surefire-Cloud/reviews/)

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