--- title: "Curious Thing Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Curious Thing Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more." source_url: "https://www.capterra.com/p/187676/Curious-Thing/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Curious Thing Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Curious Thing ## What is Curious Thing? Curious Thing is a leading provider of voice AI assistants for business. Powered by proprietary voice AI tech and OpenAI's ChatGPT, our voice AI assistants automate inbound calls and outbound engagement across the customer journey to boost business revenue, improve operational efficiency and enrich digital CX without requiring large investments or additional headcount. We support rapid deployment across use cases - payment support, enquiry handling, appointment booking, FAQ handling, etc. ## What is Curious Thing used for? [Customer Support](https://www.capterra.com/customer-support-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Curious Thing?[Manage this product listing](https://www.g2.com/products/curious-thing/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Curious Thing 3.0 (2) VS. [4.6 (6,127)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.5 (16) Value For Money 3.5 (2) Value For Money 4.3 (14) Customer Service 3.0 (2) Customer Service 4.4 (15) ## Curious Thing alternatives [4.7 (708)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Hubert](https://www.capterra.com/p/194016/Hubert/) [4.3 (16)](https://www.capterra.com/p/194016/Hubert/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194016/Hubert/) Highest Rated [Delighted](https://www.capterra.com/p/157973/Delighted/) [4.8 (57)](https://www.capterra.com/p/157973/Delighted/reviews/) Starting price $134.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157973/Delighted/) [Pipefy](https://www.capterra.com/p/144848/Pipefy/) [4.6 (325)](https://www.capterra.com/p/144848/Pipefy/reviews/) Starting price $33.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144848/Pipefy/) ## FAQs about Curious Thing Overview ### What company size and specific industries is Curious Thing built for? Curious Thing is designed for SMBs and enterprises that need voice AI assistants for business-customer conversations. It is built for organizations across industries, including financial services, healthcare, and insurance, making it suitable for companies of different sizes in customer-facing sectors. Features and Usability ### What are the key features of Curious Thing? Curious Thing offers AI Copilot, machine learning, and natural language processing for automated conversations, plus live chat, chatbot, and virtual personal assistant features. It also includes appointment management, call routing, multi-channel communication, surveys and feedback, reporting and analytics, and third-party integrations. Getting Started and Support ### What training and onboarding options does Curious Thing offer? Curious Thing provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover broader group learning, documentation offers written reference, and videos provide self-paced visual instruction for teams getting started. Getting Started and Support ### What customer support options does Curious Thing offer? Curious Thing provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support is presented through multiple access points for different needs, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 3,851 Auto Dialer reviews According to Capterra reviewers, these are the call center features buyers prioritize most when evaluating a solution: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**44%**) Curious Thing offers other capabilities that reviewers also consider important, including **Reporting/Analytics** (**43%**). This feature gives teams better visibility into call activity, performance trends, and operational results, helping businesses make informed decisions and improve day-to-day call center efficiency. Multi-Language 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple languages AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Call Routing Sends voice calls to a specific queue based on predetermined criteria Chatbot AI-based platform which conducts a conversation via auditory or textual methods Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Curious Thing 16 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Live Chat: Ability to chat online in real time - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 3.5 (2) ### Starting price Free trial not available Value for money 3.5 (2) 3.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent Mihalis P. Owner Legal Services ### "This used to be a great company and experience. " 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 28, 2025 It was wonderful until Trivoni Software took over. Before, you’d write an email, and you’d receive a reply within a day…if not within hours. Not anymore. They have simply ignored two e-mails I have sent regarding the disappearance of the “Free Version,” that have been ignored. Why do they still advertise on the web that they offer a free version, when that is not the case at all? Pros It works very, very well. It does exactly what it’s advertised to do. I used to have amazing customer service experiences with them. Cons They let me sign up for a free account. I thought I’d give the professional plan a try. It was too expensive since they raised the price to $24 a month. I have a small business. So, I decided to return to the free version. That’s when I discovered that the free version was, “temporarily unavailable.” It’s had this status for two months now. (It’s not really “temporarily unavailable,” is it?) Why can’t they just be honest and say there is no more free version? The moment they were apparently bought out by another company called Trivoni Software, the free version disappeared. I contacted them by email to ask what was going on, and they simply ignored my email. Switched from [Google Voice](https://www.capterra.com/p/210592/Voice/) This company boasted a completely free version with no catches. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Matthew T. General Manager People & Culture Entertainment ### "Stand out AI product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2021 Outstanding - the product itself is game changing for many reasons and the service and willingess to adapt their product to meet our needs is quite rare in the HR tech space from my experience. Pros It now allows us through our recruitment to make more informed hiring decisions and at the same time has supported delivering an unique candidate experience unlike any other Cons There is nothing I disliked to be honest Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.