Sophos XG Firewall Ratings

Overall
3.7/5
Ease of Use
3.7/5
Customer Service
4.3/5

About Sophos XG Firewall

Sophos XG Firewall provides comprehensive next-generation firewall protection powered by deep learning and Synchronized Security. Offering unmatched insights, XG Firewall exposes hidden user, application, and threat risks on the network and is unique in its ability to respond automatically to security incidents by isolating compromised systems with Security Heartbeat. Learn more about Sophos XG Firewall

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Showing 6 of 6 reviews

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Showing 6 of 6 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Thierry D.
Manager
Computer Networking, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 24, 2019

“Sophos XG Firewall”

OverallLe rapport qualité/prix comparé à ceux des autres marques offrant des produits de cette qualité fait de Sophos un très bon choix en matière de pare-feu.
ProsLa gamme XG des pare-feu Sophos comporte des produits de qualité et aux performances très élevées. La gestion intégrée des Access Points Wifi pour le mesh est un plus intéressant pour les environnements comportement de nombreux AP.
ConsLes sites devant permettre la gestion distantes des équipements est actuellement très lent et compliqué à utiliser.
Reviewer Source 
Source: Capterra
September 24, 2019
Frank B.
EVP
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
June 20, 2019

“SOPHOS XG Firewall - Sync Security at its best”

ProsOutstanding Firewall, that allows you to tie in the Sophos Endpoint/Intercept X/EDR solution. To protect your organization from Endpoint to Firewall. The product line has been winning many awards this past year.
ConsProbably one of the best keep secrets, that once people find out about it, and do a trial. They fall in love with the solution.
Reviewer Source 
Source: Capterra
June 20, 2019
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Dennis S.
Quality Management Representative
Information Technology and Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 17, 2019

“Better insight to Network and internet usage”

OverallBandwidth control, intrusion prevention and network security
ProsThe indepth reports on the users activity with ability tonrestrict access to specific network resource in a user friendly interface.
ConsThe enduser access to their usage report. It would be great if the user can have a portal to check on activities on their account
Reviewer Source 
Source: Capterra
September 17, 2019
Dan B.
Support
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 3, 2019

“Sophos XG Firewall”

ProsSophos XG Firewall ties in very nicely with our Endpoint solution from Sophos, it allows us to utilize Sync-Security, between all the Endpoints and Servers, working directly with the XG Firewall to protect all the managed devices.
ConsTakes a little time to set up, support does an excellent job of helping and support with any new changes. Once it is up and running you and monitor and maintain everything thru Central.
Reviewer Source 
Source: Capterra
July 3, 2019
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Juan Martin C.
IT Adminstrator
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
4/5
Features
3/5
Value for Money
1/5
Likelihood to Recommend
1/10
Reviewer Source 
Source: Capterra
August 3, 2019

“Disappointing”

OverallNot good. Used it for a year, before that used Kerio Control, after many problems and failures went back to Kerio.
ProsSupport is good, also the warranty. Bought 2 XG 210 appliances for HA, had to replace them on warranty 3 times, it was done without issues. Antivirus and overall filtering is good.
ConsUsed it on versions 15 and 16, each update broke something, even minor ones. HA in paper sounds good but it was a risk, almost every time we updated it crashed and had to force a restart. Interface is slow and poorly designed. Its almost impossible to get a clear view of what traffic is passing in real time. Overly complex and limited at the same time.

Vendor Response

By Sophos on August 5, 2019
I'm sorry to hear you had such a disappointing experience with early versions of the product. We've invested heavily in our quality and testing processes since then. I hope you'll consider giving us another chance in the future.
Reviewer Source 
Source: Capterra
August 3, 2019
Sameer S.
IT Manager
Marketing and Advertising, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 14, 2019

“Excellent Product”

OverallWe are using the Sophos firewall with Endpoint protection for the overall security of the IT infrastructure.
ProsIts an easy to use firewall with excellent support. If you have used Cyberoam before then you will this product similar to use.
ConsThe overall application is good , however you may notice that the device takes time to respond when clicked on an icon. This may improve eventually with firmware upgrades.
Reviewer Source 
Source: Capterra
September 14, 2019