--- title: "Mitto Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mitto Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/187720/SMS-Messaging/" page_type: "product" language: "en" --- # Mitto Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mitto ## What is Mitto? Drive your conversion rates and loyalty globally using Mittos A2P SMS. With 98% of SMS delivered being read, no other mobile channel delivers such high engagement levels as SMS. Deliver your OTP, Important notifications or marketing messages to your users globally, wherever they might be. ## What is Mitto used for? [Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mitto?[Manage this product listing](https://www.g2.com/products/mitto-sms/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mitto 3.5 (2) VS. [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting Price $10 Per User, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.4 (973) Value For Money 4.0 (1) Value For Money 4.3 (796) Customer Service 5.0 (1) Customer Service 4.2 (768) ## Mitto alternatives Highest Rated [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) [Wati](https://www.capterra.com/p/204314/WATI/) [4.6 (207)](https://www.capterra.com/p/204314/WATI/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204314/WATI/) [Infobip](https://www.capterra.com/p/127997/Infobip/) [4.6 (14)](https://www.capterra.com/p/127997/Infobip/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/127997/Infobip/) ## FAQs about Mitto Overview ### What company size and specific industries is Mitto built for? Mitto is designed for companies of any size that use SMS for communication, including those sending user registration and authentication messages, critical notifications, or marketing campaigns. It fits businesses across industries that rely on text messaging for customer contact, verification, and time-sensitive alerts. Features and Usability ### What are the key features of Mitto? Mitto offers 2-Way Messaging, API access, Automated Responses, and Contact Management for managing conversations and records. It also includes Mass Texting, Scheduled Messaging, and Shortcodes for sending messages at scale, plus Mobile Keywords, Mobile Coupons, Polls/Voting, and Reporting/Analytics for campaign interaction and tracking. Getting Started and Support ### What training and onboarding options does Mitto offer? Mitto provides in-person training and documentation to help teams get started. In-person sessions support direct guidance during setup and early use, while documentation offers written reference material for self-paced learning and later review of features and steps. Getting Started and Support ### What customer support options does Mitto offer? Mitto provides 24/7 live rep support for customer questions and issues. Support quality cannot be assessed from reviewer feedback here, so only the listed channel can be confirmed. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra reviewers highlight these as the features buyers value most when choosing SMS Marketing software: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Mitto supports **Mass Texting**, but it does not include **SMS Messaging** or **Campaign Scheduling** among the top buyer priorities. Instead, it offers other important capabilities that reviewers also rate highly, including **API** (**54%**) and **Scheduled Messaging** (**49%**). These features can help businesses connect messaging workflows with other systems and plan message delivery in advance, providing teams with more flexibility when managing outreach at scale. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Contact Management Manage, organize, and store contact information Mass Texting Send messages to multiple subscribers at the same time Mobile Coupons Electronic coupons delivered to a mobile device that can be exchanged for a discount Mitto 11 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Contact Management: Manage, organize, and store contact information - Mass Texting: Send messages to multiple subscribers at the same time - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.0 (1) Free Trial Free Version Basic $10.00 Per User,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 3.5 Based on 2 reviews Filter by rating 5(0) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent RA Remanuel A. Customer Service Consumer Services ### "Easy way to text customers" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 21, 2021 Pros Mitto SMS Messaging is a easy tool to communicate with customers. Cons There are no cons at all when using this software. Very easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User COO Computer Software ### "Easy to work!!!Efficiency of Cust" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 10, 2019 Easy to reach to Global user-base. Simple API. Pros Because its user friendly Easy to use Nice design Cons Sender ID registration takes a while, but i guess that is not up to them! Reasons for choosing Mitto Efficiency of Customer Support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2019 Hi John Doe, thanks for your review of our service. As for Sender ID registration, regulative vary from country to country and from our side we're trying to make it as easy as possible to our customers asking only the minimum requirements. As we are using high quality routes to terminate your messages there are more strict control of content and SenderID, thus to have the stable service and make sure the message will arrive as you sent it, it's always better to register SenderID and content. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.