# OpenWrench Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OpenWrench Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more.

Source: https://www.capterra.com/p/187724/OpenWrench

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# 

 OpenWrench Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

OpenWrench

## What is OpenWrench?

OpenWrench is a maintenance management software that allows users to track and manage maintenance issues across locations. Users can report facilities and IT problems, schedule recurring maintenance, manage assets and warranties, conduct site inspections using checklists, communicate in real time via chat and share photos, manage vendors and invoices, get quotes for projects, and analyze costs and invoice data. OpenWrench aims to help companies improve customer experience by providing tools for efficient maintenance management.

## What is OpenWrench used for?

[CMMS](https://www.capterra.com/cmms-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for OpenWrench?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.useopenwrench.com&name=OpenWrench)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OpenWrench

4.5 (15)

VS.

[4.8 (1,031)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (15)

Ease Of Use

4.8 (1,031)

Value For Money

4.7 (12)

Value For Money

4.7 (949)

Customer Service

4.5 (13)

Customer Service

4.8 (969)

## OpenWrench alternatives

[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (28)](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (752)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (85)](https://www.capterra.com/p/191385/AkitaBox/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Barcoding/RFID

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Checklists

An itemized to do list that can be edited as tasks are completed

Commercial Properties

Designed to serve commercial properties

OpenWrench 28 features

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Automatically create schedules based on business needs or employee availability and qualifications

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

An itemized to do list that can be edited as tasks are completed

Designed to serve commercial properties

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

View and track pertinent metrics to find patterns and gain insights from data

For residential properties

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Track the status over time for a request, process, asset, or transaction

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.6 (15)

4.6

Based on 15 reviews

## Pricing

Value for money

4.7 (12)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.7 (12)

4.7

Based on 12 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.5 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (13)

4.5

Based on 13 reviews

## User reviews

Overall rating

4.5

Based on 15 reviews

Filter by rating

5(9)

4(4)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BS

Bobby S.

Maintenance Manager

Facilities Services

### "OpenWrench User"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 28, 2021

The customer service with OpenWrench is really good \[SENSITIVE CONTENT HIDDEN\] are very responsive with helping resolve any issues we have. They listen to our concerns and make adjustments as needed!

Pros

The software has been customized to meet the needs of my company.

Cons

Some bug issues occasionally affect the performance or the end user

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TB

Tim B.

Regional Facilities Manager

Health, Wellness and Fitness

### "Awesome"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 27, 2021

Great for our maintenance needs.

Pros

How Open Wrench has adapted to our needs and made it happen

Cons

Nothing that they have not corrected in a timely manner

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Jason T.

Senior Equipment and Facilities Director

Health, Wellness and Fitness

### "Great Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2020

Pros

I love the ability to manage all aspects of Facilities maintenance. And working with ownership to customize it to what works best for my company.

Cons

Just that there are two apps to manage everything, would like both apps combined together.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

James G.

Shop Manager

Retail

### "Convenient way to get things done."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2020

Anywhere from getting doors rekeyed same day, to getting wall plugs & new signs installed. It is certainly a worry for way to find a reliable technician to do the work.

Pros

It's super easy to use, usually takes less then 10 minutes to submit a request for service.

Cons

Sometimes the notes section doesn't update as quickly as I would personally like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Allison B.

manger retail

Retail

### "n/a"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

September 10, 2020

fine

Pros

easy to use quick replies but do not like having to do these surveys

Cons

do not like having to take these surveys

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Jordan J.

ASM

Retail

### "openwrench"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 10, 2020

day to day issues smaller task where we dont have the time to take care of it. also mandatory to use this system with our work.

Pros

the ease of use and the speed of reply..

Cons

getting emails over and over about open orders i have nothing to do with

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Stephen L.

Horticulturist

Alternative Medicine

### "Easy to use and performs its function well"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 8, 2020

Pros

Submitting a work order is very intuitive. Anyone with basic computer skills should be able to do it. I also appreciate the email follow ups that allow you to communicate with whoever is assigned to complete the work order.

Cons

It would be helpful to have a text box in addition to drop down menus for selecting categories A couple orders that I’ve submitted didn’t clearly fall into one of the predefined bins. However, this may be a conscious decision by my employer and not a limitation of the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EV

Eric V.

Chief Engineer

Facilities Services

### "Good Option"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2020

Pros

Pros include adaptability, customer service and ease of use

Cons

My only complaint is the need to use 2 different versions of the web interface to completely use the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NO

Nelson O.

Senior Manager

Biotechnology

### "Openwrench - it does what it needs to"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

September 8, 2020

It is adequate for what we are using it for.

Pros

Very user friendly. Easy to use user interface

Cons

Inital training was not in depth. Needs more support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Cathy C.

Retail Expansion Project Coordinator

Retail

### "Great product for Retail Maintenance "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2020

Open Wrench is extremely easy to use and any time we have an issue or need a solution the Open Wrench team is responsive and proactive. Open Wrench allows us to organize our ongoing emergency maintenance at over 30 retail location across Canada.

Pros

The program is very user friendly and easy to figure out.

Cons

The organization categories could be stronger so that the work orders don't become overwhelming and impossible to look through.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/187724/OpenWrench/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)