--- title: "OpenWrench Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OpenWrench Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/187724/OpenWrench/" page_type: "product" language: "en" --- # OpenWrench Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OpenWrench ## What is OpenWrench? OpenWrench is a maintenance management software that allows users to track and manage maintenance issues across locations. Users can report facilities and IT problems, schedule recurring maintenance, manage assets and warranties, conduct site inspections using checklists, communicate in real time via chat and share photos, manage vendors and invoices, get quotes for projects, and analyze costs and invoice data. OpenWrench aims to help companies improve customer experience by providing tools for efficient maintenance management. ## What is OpenWrench used for? [CMMS](https://www.capterra.com/cmms-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OpenWrench?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.useopenwrench.com&name=OpenWrench) ## OpenWrench Overview Updated August 2026 AI summary OpenWrench supports small, midsize, and enterprise businesses in managing building and facility maintenance across multiple locations. It covers asset tracking, preventive and predictive maintenance, work order and technician management, and inventory control, with optional features like barcoding and vendor management. OpenWrench is deployed via web, mobile, and cloud platforms, supporting efficient coordination and service recordkeeping. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OpenWrench 4.5 (15) VS. [4.8 (1,062)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (15) Ease Of Use 4.8 (1,062) Value For Money 4.7 (12) Value For Money 4.7 (980) Customer Service 4.5 (13) Customer Service 4.8 (1,000) ## OpenWrench alternatives [4.6 (1,330)](https://www.capterra.com/p/145635/UpKeep/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,478)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about OpenWrench Overview ### Which roles and teams benefit most from OpenWrench? OpenWrench is most used by facilities leaders, maintenance managers, and engineering teams that need to track work orders, preventive maintenance, and asset performance across sites. Retail development and operations managers use it to coordinate store projects, while supervisors in packaging, shop, and grounds operations improve service response and daily upkeep. Answer based on 15 reviews Overview ### What company size and specific industries is OpenWrench built for? OpenWrench is designed for multi-location businesses in the fitness, retail, restaurant, and healthcare industries. It suits organizations that manage maintenance and repairs across several sites, including small chains, growing regional businesses, and larger enterprise operations with distributed facilities. Features and Usability ### What are the key features of OpenWrench? OpenWrench offers work order management, maintenance scheduling, and preventive maintenance for facility and equipment upkeep. It also includes asset tracking, inventory management, and service history, plus inspection management, incident management, and checklists. Additional features include automated scheduling, technician management, billing and invoicing, reporting and analytics, and third-party integrations. Getting Started and Support ### What training and onboarding options does OpenWrench offer? OpenWrench provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction and product walkthroughs, while documentation offers written reference material for self-paced learning and step-by-step review of features and setup details. Getting Started and Support ### What customer support options does OpenWrench offer? OpenWrench provides 24/7 live rep support and chat. These channels give users direct access to help at any time. No reviewer feedback about support experience is available here, so the support interaction details cannot be described beyond the listed contact options. ## Features AI summary Based on 5,405 Maintenance Management reviews Capterra reviewers point to these as the top features buyers focus on when choosing maintenance management software: - **Work Order Management** (**45%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) OpenWrench supports all three of the features reviewers rank highest: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses handle repair requests efficiently, stay ahead of equipment issues with scheduled upkeep, and keep complete maintenance records, allowing teams to improve asset reliability and make better service decisions. Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags Billing & Invoicing Create, manage, and send invoices or bills to customers Checklists An itemized to do list that can be edited as tasks are completed Commercial Properties Designed to serve commercial properties OpenWrench 28 features ### All Features - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Checklists: An itemized to do list that can be edited as tasks are completed - Commercial Properties: Designed to serve commercial properties - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.6 (15) 4.6 Based on 15 reviews ## Pricing Value for money 4.7 (12) ### Starting price Free trial available Value for money 4.7 (12) 4.7 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (13) 4.5 Based on 13 reviews ## User reviews Overall rating 4.5 Based on 15 reviews Filter by rating 5(9) 4(4) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent BS Bobby S. Maintenance Manager Facilities Services ### "OpenWrench User" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 28, 2021 The customer service with OpenWrench is really good \[SENSITIVE CONTENT HIDDEN\] are very responsive with helping resolve any issues we have. They listen to our concerns and make adjustments as needed! Pros The software has been customized to meet the needs of my company. Cons Some bug issues occasionally affect the performance or the end user Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TB Tim B. Regional Facilities Manager Health, Wellness and Fitness ### "Awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2021 Great for our maintenance needs. Pros How Open Wrench has adapted to our needs and made it happen Cons Nothing that they have not corrected in a timely manner Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JT Jason T. Senior Equipment and Facilities Director Health, Wellness and Fitness ### "Great Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2020 Pros I love the ability to manage all aspects of Facilities maintenance. And working with ownership to customize it to what works best for my company. Cons Just that there are two apps to manage everything, would like both apps combined together. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JG James G. Shop Manager Retail ### "Convenient way to get things done." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2020 Anywhere from getting doors rekeyed same day, to getting wall plugs & new signs installed. It is certainly a worry for way to find a reliable technician to do the work. Pros It's super easy to use, usually takes less then 10 minutes to submit a request for service. Cons Sometimes the notes section doesn't update as quickly as I would personally like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Allison B. manger retail Retail ### "n/a" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 10, 2020 fine Pros easy to use quick replies but do not like having to do these surveys Cons do not like having to take these surveys Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Jordan J. ASM Retail ### "openwrench" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 10, 2020 day to day issues smaller task where we dont have the time to take care of it. also mandatory to use this system with our work. Pros the ease of use and the speed of reply.. Cons getting emails over and over about open orders i have nothing to do with Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Stephen L. Horticulturist Alternative Medicine ### "Easy to use and performs its function well" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 8, 2020 Pros Submitting a work order is very intuitive. Anyone with basic computer skills should be able to do it. I also appreciate the email follow ups that allow you to communicate with whoever is assigned to complete the work order. Cons It would be helpful to have a text box in addition to drop down menus for selecting categories A couple orders that I’ve submitted didn’t clearly fall into one of the predefined bins. However, this may be a conscious decision by my employer and not a limitation of the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EV Eric V. Chief Engineer Facilities Services ### "Good Option" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2020 Pros Pros include adaptability, customer service and ease of use Cons My only complaint is the need to use 2 different versions of the web interface to completely use the product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NO Nelson O. Senior Manager Biotechnology ### "Openwrench - it does what it needs to" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 8, 2020 It is adequate for what we are using it for. Pros Very user friendly. Easy to use user interface Cons Inital training was not in depth. Needs more support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Cathy C. Retail Expansion Project Coordinator Retail ### "Great product for Retail Maintenance " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2020 Open Wrench is extremely easy to use and any time we have an issue or need a solution the Open Wrench team is responsive and proactive. Open Wrench allows us to organize our ongoing emergency maintenance at over 30 retail location across Canada. Pros The program is very user friendly and easy to figure out. Cons The organization categories could be stronger so that the work orders don't become overwhelming and impossible to look through. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/187724/OpenWrench/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.