--- title: "Shipwell Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shipwell Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/187731/Shipwell/" page_type: "product" language: "en" --- # Shipwell Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shipwell ## What is Shipwell? At Shipwell, we empower supply chains with increased efficiency and service effectiveness at scale. Our solution combines everything shippers need, from transportation management and visibility to procurement, in a comprehensive, easy-to-use platform, so shippers can effectively operate, manage, and optimize their entire shipping process seamlessly. To learn more, visit www.shipwell.com. ## What is Shipwell used for? [Shipping](https://www.capterra.com/shipping-software/)[Third Party Logistics (3PL)](https://www.capterra.com/3pl-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/) Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shipwell?[Manage this product listing](https://www.g2.com/products/shipwell/claim_requests/new?auto=true) ## Shipwell Overview Updated September 2026 AI summary Shipwell offers businesses of all sizes a cloud-based platform for managing orders, shipments, and supply chain operations. Covering order management, shipping, freight, and inventory, it includes features like real-time tracking, billing, reporting, and multi-location support. Optional tools such as an API, customizable branding, and mobile access help organizations tailor and extend their logistics workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shipwell 4.4 (17) VS. [### FreightPOP](https://www.capterra.com/p/152285/FreightPOP/) [4.7 (47)](https://www.capterra.com/p/152285/FreightPOP/reviews/) Starting Price $1000 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (17) Ease Of Use 4.7 (47) Value For Money 4.4 (11) Value For Money 4.7 (41) Customer Service 4.5 (15) Customer Service 4.8 (44) ## Shipwell alternatives [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) [Turvo](https://www.capterra.com/p/180847/Turvo/) [4.5 (2)](https://www.capterra.com/p/180847/Turvo/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180847/Turvo/) Highest Rated [MIXMOVE](https://www.capterra.com/p/238915/MIXMOVE/) [4.8 (5)](https://www.capterra.com/p/238915/MIXMOVE/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238915/MIXMOVE/) [ShipStation](https://www.capterra.com/p/155621/ShipStation/) [4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155621/ShipStation/) ## FAQs about Shipwell Overview ### Which roles and teams benefit most from Shipwell? Shipwell is most used by logistics, procurement, and operations teams that manage freight movement, purchasing, and receiving workflows. Buyers and procurement managers use it to coordinate shipments and supplier activity, while logistics leaders track loads and exceptions. Sales and product executives benefit from visibility into delivery performance and operational efficiency. Answer based on 17 reviews Overview ### What company size and specific industries is Shipwell built for? Shipwell is designed for shippers of all sizes, especially companies that move a significant amount of freight. It is built for food and beverage businesses, retailers, paper and packaging companies, CPG and wholesale organizations, and manufacturers that need freight management support. Features and Usability ### What are the key features of Shipwell? Shipwell offers logistics management and transportation management features centered on load optimization, shipment tracking, and route optimization. It also includes carrier management, booking management, automated scheduling, and dispatch management, plus reporting and analytics tools such as activity dashboards, real-time reporting, and customizable reports for freight operations. Integrations ### Which third-party tools and platforms does Shipwell integrate with? Shipwell connects natively to FedEx Ship Manager, NetSuite, Omnitracs One, QuickBooks Online Advanced, SaferWatch, Samsara, and Uber Freight. These integrations cover shipping, ERP, fleet management, accounting, safety, and freight operations, giving teams access to 7 third-party platforms. Getting Started and Support ### What training and onboarding options does Shipwell offer? Shipwell provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Shipwell offer? Shipwell provides email/help desk, a knowledge base, phone support, and chat. No reviewer feedback on support experience is available in the catalog data, so the support offering can only be described by these listed channels. ## Features AI summary Based on 3,064 Order Management reviews Capterra data shows that buyers of order management software rank the following features as their top priorities: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) Shipwell supports all three of the features reviewers rate most important: **Order Fulfillment**, **Purchase Order Management**, and **Inventory Management**. Together, these capabilities help businesses process orders accurately, track purchasing activity, and maintain better stock visibility, allowing teams to keep operations moving efficiently from procurement through delivery. Shipping Labels 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages Label Printing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of printing custom labels through various methods. Package Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the parcel or consignment delivery status Parcel Shipping 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and organize the shipping, tracking, and delivery of packages Quotes/Estimates 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Shipment Price Calculation 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Calculation of shipment price based on size, weight, route, timeframe, and carrier. Shipwell 93 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment - Bills of Material: Material list of manufacturing parts and associated costs - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Container Shipping: Shipping products/goods in containers - Cost Analysis: Analyze and calculate business costs - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Docking: Unload incoming material to outbound vehicles with little or no storage between - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Delivery Estimate: A note of the expected delivery date and time - Delivery Record: Notation showing the location and time stamp of shipment delivery - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Email Templates: Pre-made examples and templates for emails - For eCommerce: Intended to be used by online stores - For Freight Operations: Intended to be used by freight brokers and logistics companies - Freight Shipping: Shipping products/goods by land, sea or air - Geographic Maps: Visualize locations on a map - Ground Shipping: Shipping products/goods by land - Historical Reporting: Information, data and reports that are being tracked over time - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Live Driver Tracking: Track driver locations on a map in real time - Load Optimization: Set up process for efficient load building, routing, and distribution - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Logistics Management: Management of the flow of things between point of origin and point of consumption. - LTL/Shared Truckload: Trucks that do not reach full load and can be shared - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Ocean Shipping: Transportation of goods/products over long distances using ship - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Predictive Analytics: Predict future data based on historical data sets - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Selection: Provide features to compare suppliers and choose the best option for various activities. - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Supply Chain Management: Manage the planning and execution of supply chain activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. - Transportation Management: Organize and track the physical movement of goods from one location to another - Truckload Management: Track and manage transportation of large cargo that fills an entire trailer/truck - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.2 (17) 4.2 Based on 17 reviews ## Pricing Value for money 4.4 (11) Basic $1,000 Other,Per Month Value for money 4.4 (11) 4.4 Based on 11 reviews ## Integrations [ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[ Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)[ FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)[ Uber Freight](https://www.capterra.com/p/206000/Uber-Freight/)[ SaferWatch](https://www.capterra.com/p/253047/SaferWatch/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (15) 4.5 Based on 15 reviews ## User reviews Overall rating 4.4 Based on 17 reviews Filter by rating 5(8) 4(7) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Paola A. manager Arts and Crafts ### "great help to manage shipping" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 9, 2023 Pros with this tool we solved all our problems regarding shipping management Cons we would love to have added other features and customization on the app Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LV Ledio V. Mgr Transportation/Trucking/Railroad ### "Good portal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 10, 2020 Pros It isn't hard to use. We can see loads and invoices and when they're paid. Cons I can't think of any. We only use this portal for Shipwell. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KH Kevin H. logistics Machinery ### "Shipwell Innovations" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 5, 2020 Pros Shipwell has become more helpful in shipping and tracking shipment. It is very user friendly. I like the idea of Shipwell displaying the address when entering a ship to address. You put part of the address in and Shipwell bring up a list of address to choose from. You can also track package and get delivery confirmations on shipment. Cons Shipwell is heading in the right direction. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2020 Hello Kevin, thank you for taking the time to share your feedback with us. We're always trying to make valuable updates to the platform, so we welcome your suggestions. Please reach out to support@shipwell.com with any additional feedback you have for the team. RV Roderic V. Supervisor procurement & Product development Logistics and Supply Chain ### "Digital transformation " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 4, 2020 Great customer service and we feel like that they are working and thinking along side us in our quest to provide the best producted suited and tailor made to the desires of our customer base. Pros Our company is 110 years old and we are in a transition from beeing a traditional paper based freight forwarder to a forwarder ready for the digital age. We feel that with the track and trace software from Shipwell we are ready to offer full visability to our customers for their EXW, DDP, DAP shipments. Cons What we are seeing is that some of the statuses are still manual actions, either by the shipwell team or the driver delivering the cargo. It would be preferable for all parties to strive to a 100% automation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Robert G. Buyer Food & Beverages ### "Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2020 Pros \[SENSITIVE CONTENT HIDDEN\] are a great help making all my shipping needs easy. Cons A customizable home screen would be nice Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Abiel V. Logistics Manager Logistics and Supply Chain ### "Shipwell" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2020 Pros User-friendly, dynamic, time-saving, compatible with our own system Cons I wish there was an app for shippers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZJ Zack J. Logistics Supervisor Transportation/Trucking/Railroad ### "Trial Run" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 February 28, 2020 It has gone well so far with the trial run. Pros I like the ability to track and run loads from my app on my phone. Cons I dont like some of the things I have to do over and over again hopefully these get where they can be drop downs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2020 Hello Zack, thank you for taking the time to share your feedback with us. We understand your frustration and have been adding functionalities into the platform to minimize this as much as possible. We would like to better understand which features you feel could use further automation; would you please reach out to your account manager or bugs@shipwell.com so that we can look into this for you? MD Mary D. Buyer Consumer Goods ### "shipwell review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 28, 2020 Overall Shipwell has had excellent customer service from \[SENSITIVE CONTENT HIDDEN\]. They are quick to respond to all questions and extremely helpful. Pros What I like most is the ease of use of Shipwell. If you have zero logistics background, you can still easily navigate the system and book your own shipments. Cons Freight class will sometime get dinged and charged for being off. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WB WYATT B. Account Executive Food Production ### "Best Logistics Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2020 The experience I've had thus far has been great. I have used the tracking feature on shipments and it's made my job a lot easier communicating to the customer. Pros The ease of use and the tracking feature Cons I this time I have not come across anything I don't like about the software. Reasons for choosing Shipwell The advancement of the technology Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jose C. Account Executive Wholesale ### "Shipwell Review from a Sales person " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 25, 2020 Pros GPS Tracking on the Trucks is great, I allows me to keep my customers updated all along the way. Cons User interface can be a little more user friendly. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. 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