--- title: "Sorted Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sorted Software - reviews, pricing plans, popular comparisons to other Freight products and more." source_url: "https://www.capterra.com/p/187753/SortedPRO/" page_type: "product" language: "en" --- # Sorted Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sorted ## What is Sorted? Sorted is a refreshingly agile and data-driven delivery experience platform powering checkouts, carrier management and post-purchase tracking around the world. Through partnerships with some of the biggest global carriers and customer-obsessed retailers and brands, Sorted transforms the delivery experience into a delight, for everyone who touches it. ## What is Sorted used for? [Logistics](https://www.capterra.com/logistics-software/)[Courier](https://www.capterra.com/courier-software/)[Shipping](https://www.capterra.com/shipping-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sorted?[Manage this product listing](https://www.g2.com/products/sorted-2026-08-19/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sorted 5.0 (2) VS. [### DispatchTrack](https://www.capterra.com/p/134319/DispatchTrack/) [4.5 (34)](https://www.capterra.com/p/134319/DispatchTrack/reviews/) Starting Price Contact vendor Starting Price $75 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (34) Value For Money 5.0 (2) Value For Money 4.5 (29) Customer Service 5.0 (2) Customer Service 4.4 (32) ## Sorted alternatives [nShift](https://www.capterra.com/p/174448/Consignor/) [0.0](https://www.capterra.com/p/174448/Consignor/#reviews) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174448/Consignor/) [LogiNext Mile](https://www.capterra.com/p/155242/LogiNext-Mile/) [4.3 (75)](https://www.capterra.com/p/155242/LogiNext-Mile/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155242/LogiNext-Mile/) [ShipStation](https://www.capterra.com/p/155621/ShipStation/) [4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155621/ShipStation/) Highest Rated [Shippo](https://www.capterra.com/p/146146/Shippo/) [4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146146/Shippo/) ## FAQs about Sorted Overview ### What company size and specific industries is Sorted built for? Sorted is designed for retailers and brands of varying sizes, as well as third-party logistics providers that manage final-mile delivery. It fits companies in retail, consumer brands, and logistics that need to improve delivery operations and customer experience. Features and Usability ### What are the key features of Sorted? Sorted offers carrier management and monitoring as core features, along with shipment tracking, order tracking, delivery tracking, and status tracking. It also includes shipping management, shipping labels, label printing, real-time data, alerts/notifications, reporting and analytics, access controls/permissions, API, and third-party integrations. Getting Started and Support ### What training and onboarding options does Sorted offer? Sorted offers live online training and documentation to help teams get started. Live online sessions provide guided instruction from a trainer, while documentation gives written reference material for self-paced review and setup support. Getting Started and Support ### What customer support options does Sorted offer? Sorted provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users several ways to find answers or request assistance, though no reviewer feedback is available here to describe response speed, staff helpfulness, or common support frustrations. ## Features AI summary Based on 371 Freight reviews According to Capterra reviewers, these are the courier features buyers prioritize most when evaluating a solution: - **Mobile Access** (**53%** of reviewers rated this feature as critical) - **Dispatch Management** (**53%**) - **Routing** (**48%**) Sorted includes other capabilities that reviewers also consider important, such as **Delivery Tracking** (**52%**). This feature gives teams real-time visibility into shipment progress and status updates, helping businesses keep customers informed, improve delivery oversight, and manage day-to-day courier operations more efficiently. 3PL Management Outsource and manage third party logistics Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Air Shipping Ship packages/goods by aircraft Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Sorted 44 features ### All Features - 3PL Management: Outsource and manage third party logistics - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Air Shipping: Ship packages/goods by aircraft - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Carrier Information: Manage details about carriers such as the types of services they offer and pricing. - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Carrier Selection: Provide users with the ability to arrange carriers for each shipment considering allocations, business shares, and costs. - Customer Accounts: Record customer information, purchase history, and other notes - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Delivery Estimate: A note of the expected delivery date and time - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - ETA: Ability to use historical tracking data and machine learning in order to accurately predict ETAs - For Courier Services: Intended to be used by courier services - For eCommerce: Intended to be used by online stores - Ground Shipping: Shipping products/goods by land - Label Printing: Process of printing custom labels through various methods. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Tracking: Track orders throughout the fulfillment process - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns: Manage return merchandise authorizations (RMS) approval processes and match with the original invoices. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping: Plan deliveries based on inventory availability, transportation costs, and order priority. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Shopping Cart: Checkout of online store - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Ryan W. Lead Product Owner: Fulfilment and Operations Electrical/Electronic Manufacturing ### "Pioneering Carrier Management & Delivery Experience Technology" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2021 Consumers expect their delivery to arrive on a date, time and location of their choosing. They value flexibility, instant communication and support. As a business, we wanted to provide our consumers with the choice and convenience they craved but we had no way of surfacing the proposition in the checkout. That all changed when we spoke to Sorted. They demo’d their technology and within minutes it was clear they had a solution that would revolutionise how we surfaced delivery options in the checkout and streamline our entire delivery management process. From a customer experience perspective, we wanted to provide: • Real-time (personalised) delivery options at the point of purchase • Branded & timely notifications throughout the delivery lifecycle From a business perspective, we wanted to: • Implement a multi-carrier strategy to reduce our risk exposure and increase commercial leverage • Access multiple carriers through a single integration (API first) • Define our own shipping rules (achieving on time delivery at the lowest cost) • Switch on/off carriers and services quickly with no IT changes. • Protect IT resource and optimise the cost of accessing new carrier services • Control all our carrier services from a single, central hub • Automatically create, allocate, manifest and track the progress of shipments via an intuitive management dashboard. • Generate carrier compliant labels & documentation. Sorted’s product suite has helped us achieve all the above AND MUCH MORE! Pros The UI is incredibly intuitive. The shipping rules are easy to setup and configure. Our logistics and customer service teams really value the fact they can track all shipments in one place, as opposed to logging into multiple carrier websites. The colour coding of shipments within the UI allows the teams to manage by exception (and focus on the shipments that need attention). The reporting suite provides access to useful data, such as Volumes by Carrier, Volumes by Carrier Service, Volumes by Destination Country etc. The Sorted team are unrivalled. They have a huge amount of industry experience and really make us feel liked a customer. I would highly recommend Sorted to any organisation thinking of implementing delivery management software. You won’t be disappointed! Cons Nothing! If there is a weakness, I haven’t found it yet! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JD Julia D. Operations Director Retail ### "Great Product & Great Account Managment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2021 Pros Very cost effective and always trying to improve the service Cons Some missing functionality but the team are working hard to fill the gaps Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.