--- title: "Business Support Hub Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Business Support Hub Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more." source_url: "https://www.capterra.com/p/187764/Business-Support-Hub/" page_type: "product" language: "en" --- # Business Support Hub Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Business Support Hub ## What is Business Support Hub? Paperless workplace control system that allows businesses to manage their people, assets and processes all from the one place. Unlike most systems or apps that have one set of data rules that must be followed, the BSH system is flexible in the way you design your forms, request and share information and add your workflows, as we specifically developed the system with this in mind. With BSH you can still have the one consistent way of doing something, but the choice on what that way is. ## What is Business Support Hub used for? [Project Management](https://www.capterra.com/project-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$35 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Business Support Hub?[Manage this product listing](https://www.g2.com/products/business-support-hub/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Business Support Hub 5.0 (1) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price A$35 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (6,068) Value For Money 0.0 (0) Value For Money 4.3 (4,685) Customer Service 0.0 (0) Customer Service 4.4 (4,478) ## Business Support Hub alternatives Highest Rated [4.7 (3,622)](https://www.capterra.com/p/186749/TaxDome/reviews/) Starting price $800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) [4.5 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184581/Asana-PM/) ## FAQs about Business Support Hub Overview ### What company size and specific industries is Business Support Hub built for? Business Support Hub is designed for businesses of any size that still rely on pen-to-paper processes and for organizations that want to manage stakeholders, people, assets, and projects from one place. It is not limited to a specific industry and suits companies needing a central control framework. Features and Usability ### What are the key features of Business Support Hub? Business Support Hub offers project management features such as task management, multiple projects, status tracking, prioritization, and workflow management. It also includes collaboration tools like commenting/notes, file sharing, and a client portal, plus reporting/project tracking, activity dashboard, alerts/notifications, access controls/permissions, and third-party integrations. Getting Started and Support ### What training and onboarding options does Business Support Hub offer? Business Support Hub provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and steps at any time. Getting Started and Support ### What customer support options does Business Support Hub offer? Business Support Hub provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so support experience details cannot be assessed from the catalog data. ## Features AI summary Based on 29,194 Workflow Management reviews According to Capterra reviewers, these are the project management features buyers prioritize most when evaluating a solution: - **Deadline Management** (**59%** of reviewers rated this feature as critical) - **Project Time Tracking** (**62%**) - **Project Time Tracking** (**62%**) Business Support Hub provides project management functionality that supports day-to-day coordination and execution for teams. Its available capabilities can help businesses keep work organized, maintain visibility across activities, and manage ongoing responsibilities in one place, allowing teams to stay aligned on operational tasks and complete work more efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Agile Methodologies Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Business Support Hub 31 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Change Management: Track and monitor efficient handling of all changes/transitions - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Multiple Projects: Ability to handle several projects simultaneously - Prioritization: Arrange tasks based on the level of priority or urgency - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Free Trial Free Version Basic A$35.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RS Rupal S. Admin Airlines/Aviation ### "Amazing Support software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 5, 2024 Pros It is cost effective, easy access to expertise,more network opportunities Cons As of now there is no cons that i have noticed . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.