# Mobil(X) Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Mobil(X) the right Telecom Expense Management solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/187781/Mobil-X-Suite/reviews

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Mobil(X)

4.8 (12)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Mobil(X)

Ease of use

4.8

Customer Service

5.0

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Finance Manager  
Construction  
Used the software for: 6-12 months

### "Great Tool to Manage Large Corporate Account"

July 24, 2019

5.0

Pros

Software provides robust reporting with many great information. Great support from designated specialist as well.

Cons

There is some lag in information. Tool does not provide real-time information. Typically a cycle behind.

Review Source

AM

Ali M.  
Information Security Analyst  
Hospital & Health Care  
Used the software for: 6-12 months

### "Excellent Customer Service, Cost Saving, Knowledgeable"

July 2, 2019

5.0

I would give this company and Mobil-X Suite a 5 out of 5. Being able to easily navigate to certain reports and request changes has saved a lot of time searching as opposed to on the vendor website.

Pros

The software is easy to use and explains more than the vendor website. You are able to see where you are saving money. The software allows you to easily request changes, add notes, and get information for different departments/committees.

Cons

At first the site was not showing the information but after a quick email/call GoExceed was able to fix the problem in a reasonable time

Review Source

TT

Tod T.  
Sr. Director, Integration Management Office  
Computer Networking  
Used the software for: 1-2 years

### "Mobile Services Cost Reduction Initiative"

July 10, 2019

4.0

The financial benefits were immediate and perpetual. The customer service from The Exceed Group has been and continues to be exemplary.

Pros

The detail that is available enables decisions on where to reduce the estate and how to optimize the services for the user population.

Cons

The tool revealed that there were some maturing activities that had to be addressed, internally. This created an unexpected labor spend. From a product perspective, I have not identified any issues.

Reason for choosing Mobil(X)

Reports provided from supplier, clear description of services consumed but not required, identification of in app purchases and identification of lines without activity for 30, 60, 90 day period.

Review Source

BD

Bruce D.  
IT Analyst  
Civil Engineering  
Used the software for: 1-2 years

### "Sika Mobil-X Usage Review"

July 1, 2019

5.0

It frees up more time for our department due to getting what we need done faster. It also helps us pull analytics very easily when they are needed for reports.

Pros

It is very convenient to stray away from passing excel sheets back and forth to now having a centralized online place for processing our requests/getting our analytics

Cons

It can be a little finicky at times with timing out on a website (when we do our savings reports) or not being customizable (cannot edit shark tank to our liking)

Review Source

ER

Eric R.  
IT Operations & Solutions Manager  
Architecture & Planning  
Used the software for: 2+ years

### "Very easy mobile management"

July 11, 2019

5.0

We've been able to discover how much data we are using monthly, who are our power users, and able to take that information and change our plan to save as much money as possible. We are now saving thousands of dollars a month.

Pros

Weekly updates on data usage, and top data users

Cons

Nothing! Everything they do is beneficial to our company

Review Source

MM

Mary M.  
IT Support Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Fast Product"

July 19, 2019

4.0

Pros

Love the quickness and availability along with the reports. This has greatly improved our internal processes while saving money

Cons

Nothing so far from our experience with the software

Review Source

KR

Kevin R.  
Director of Mobility  
Environmental Services  
Used the software for: 6-12 months

### "Mobile Eye "

July 24, 2019

4.0

very pleased i now have all my devices in one place to review the way i need and want

Pros

I like the ease of use and that i can slice and dice the data mutable ways

Cons

it did not run on IE i have to run it in chrome

Review Source

RB

Rob B.  
HCM Consultant  
Computer Software  
Used the software for: I used a free trial

### "Great Product"

July 25, 2019

5.0

Pros

Manages my plan domestically and internationally!!

Cons

Nothing great product, nothing in the market provides these controls and ability.

Review Source

CA

Carl A.  
VP IT  
Information Technology and Services  
Used the software for: 6-12 months

### "Mobile-X Saves the day"

June 25, 2019

5.0

Driving down exponentially growing mobile costs. Automating tasks that allowed my team to work on more critical tasks.

Pros

Mobil-X is intuitive and exactly what we needed to drive our mobile cost down and let my team attack other tasks. It's also great that it runs on Microsoft power BI so I can easily validate that Mobil-X is delivering every month.

Cons

Everything worked as expected. GoExceed was a pleasure to work with!

Review Source

KM

Kenneth M.  
IT Manager  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Very Promising Solution"

July 26, 2019

5.0

Pros

Appears to be a good solution from what I've seen so far.

Cons

Hard to show much savings on smaller mobile implementations that are being closely monitored and managed properly.

Review Source

RC

Ryan C.  
Pres  
Real Estate  
Used the software for: I used a free trial

### "Review"

July 26, 2019

5.0

Pros

This is a great product and the people behind it have been fantastic.

Cons

I wish I would have done this a long time ago.

Review Source

SM

Sandy M.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Happy customer"

July 25, 2019

5.0

Pros

Easy to use. Up and running fast. No problems

Cons

Haven't had anything negative to report yet

Review Source

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