--- title: "Hostfully Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hostfully Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/187827/Property-Management-Platform/" page_type: "product" language: "en" publication_date: "2026-11-12" --- # Hostfully Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 12, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hostfully ## What is Hostfully? Hostfully is short-term rental software that helps independent property managers and professional hosts grow from a few listings to 100+ without needing to switch. Hostfully customers typically grow their portfolios by 30%. Its vacation rental management software helps managers run more properties from one place, with: • Reliable, real-time calendar sync with Airbnb, Vrbo, Booking.com and 60+ booking sites through official API integrations • Six core tools: Booking Pipeline, Channel Manager, Automations, Reports, AI Messaging and Direct Bookings • 150+ integrations with the tools you already use • Optional add-ons for trust accounting, guest screening and damage protection, and smart lock management • 24/7 human support by email, chat and phone on every plan, plus a dedicated onboarding specialist • Airbnb Preferred+, Vrbo Elite and Booking.com Premier partner status ## What is Hostfully used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Channel Management](https://www.capterra.com/channel-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 236 user reviews Reviews sentiment Positive 83% Neutral 8% Negative 9% Pros & cons Comprehensive vacation rental management Responsive and dedicated support team Frequent bugs and technical issues Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Vacation Rental / 2026 - Property Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hostfully?[Manage this product listing](https://www.g2.com/products/hostfully/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hostfully 4.2 (236) VS. [4.8 (1,626)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (236) Ease Of Use 4.6 (1,626) Value For Money 4.2 (219) Value For Money 4.6 (1,552) Customer Service 4.3 (231) Customer Service 4.7 (1,594) ## Hostfully alternatives [4.5 (1,314)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (271)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Guesty](https://www.capterra.com/p/159377/Guesty/) [4.6 (1,031)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159377/Guesty/) [Breezeway](https://www.capterra.com/p/186514/Breezeway/) [4.6 (196)](https://www.capterra.com/p/186514/Breezeway/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186514/Breezeway/) [View all alternatives](https://www.capterra.com/p/187827/Property-Management-Platform/alternatives/) ## FAQs about Hostfully Overview ### What problems does Hostfully solve? Hostfully solves the operational sprawl of managing vacation rentals across booking channels by centralizing listings, calendars, inquiries, reservations, payments, and guest messages. Automated triggers, calendar synchronization, direct-booking tools, and cleaner notifications reduce manual coordination and double-booking risk. Short-term rental owners, property managers, resort teams, and multi-property operations benefit most. Answer based on 146 reviews Overview ### Which roles and teams benefit most from Hostfully? Hostfully is most used by vacation-rental owners, property managers, and owner-managers who oversee listings, reservations, guest communication, and daily property operations. Operations and reservation managers use it to coordinate bookings and service tasks, while founders, CEOs, directors, and presidents monitor portfolio performance and support business growth. Answer based on 229 reviews Overview ### What company size and industries is Hostfully built for? Hostfully is for small vacation rental management companies, with 100% of reviewers from small businesses and Hospitality leading at 54%. It also serves Real Estate firms (32%) and Leisure, Travel & Tourism businesses (8%). Its most common use case is vacation rental management, reported by 51% of reviewers. Answer based on 236 reviews Features and Usability ### What are the key features of Hostfully? Hostfully includes reservations management across booking channels, with calendar management and data synchronization for aligned availability, pricing, and listings. Guest communications support automated channel messages, email, and SMS workflows. It also provides direct online booking, payment processing, and housekeeping management for assigning cleaners and viewing property schedules. Answer based on 70 reviews Integrations ### Which third-party tools and platforms does Hostfully integrate with? Hostfully integrates with over 30 third-party tools, including Stripe and PayPal for payments; PriceLabs, Wheelhouse, and Beyond for pricing; and Turno, Breezeway, and Operto Teams for cleaning and operations. Additional connections include Mailchimp, Zapier, RemoteLock, Autohost, and Dropbox Sign for marketing, automation, access, screening, and documents. Answer based on 101 reviews Getting Started and Support ### How easy is it to onboard and train a team on Hostfully? Hostfully offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers find the interface approachable for day-to-day users, who can learn core tasks quickly. Administrators configuring properties, channels, automations, and integrations often face a longer learning curve and may need repeated guidance, practice, or support. Answer based on 32 reviews Getting Started and Support ### What customer support options does Hostfully offer, and how do users rate the experience? Hostfully offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as friendly, knowledgeable, and quick to resolve questions, with helpful learning resources. Some report delayed replies, difficulty obtaining urgent assistance, and inconsistent follow-through on complex technical, billing, or integration issues. Answer based on 100 reviews Property management ### How well does Hostfully work for managing vacation rental properties? Hostfully centralizes vacation rental property management with shared calendars, booking workflows, automation, and channel integrations. Small operators and growing property management teams value managing listings and daily tasks from one system. Some users find navigation, calendar controls, and certain channel connections less intuitive, while mobile access relies on the web platform. Answer based on 47 reviews ## Who uses Hostfully? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive vacation rental management 86% positive reviews out of 28 Most users comment the platform streamlines property management, automates tasks, and integrates with major rental sites. Carly F. Vacation Leasing Consultant, 2 - 10 employees. "I love being able to manage over 100 vacation rentals through one website." Frequent bugs and technical issues 84% negative reviews out of 25 Most users report persistent glitches, slow performance, and delayed fixes that disrupt daily operations. Tam L. Owner, 2 - 10 employees. "They have a user forum for users to suggest improvements for upgrades and it is a joke in my eyes when they can't get the bugs out of the current product. How can they be asking for suggestions when the current product won't work?" Responsive and dedicated support team 92% positive reviews out of 26 Most users report the team is knowledgeable, quick to respond, and consistently improves the platform. Supportive onboarding experience 84% positive reviews out of 25 Most reviewers indicate onboarding is smooth, with dedicated specialists and helpful guidance throughout the setup process. Warren D. Director, 2 - 10 employees. "After Using Villas 365, we were very worried about the onboarding stage but it was such a breeze and we wish we did the move sooner." ## Features AI summary Based on 3,980 Vacation Rental reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Hostfully supports all three of the features reviewers value most: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help businesses keep availability accurate across channels, reduce booking conflicts, and manage guest reservations more efficiently, allowing teams to stay organized and deliver a more consistent booking experience. Calendar Management 4.3 (46) 76.09% of 46 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Data Synchronization 4.3 (46) 80.43% of 46 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Reservations Management 4.2 (153) 74.51% of 153 reviewers that rated this feature as important or highly important With this capability, you can manage reservations from multiple channels in one dashboard, preventing double bookings and streamlining operations. Reviewers appreciate the centralized calendar and automation, though some want better mobile access and improved reservation history tracking. Online Booking 4.2 (99) 68.69% of 99 reviewers that rated this feature as important or highly important Hostfully offers a consolidated online booking experience, letting you manage bookings from various platforms and support direct bookings. Users think the direct booking site is valuable, though some want faster site speed and more website customization options. Payment Processing 4.3 (80) 63.75% of 80 reviewers that rated this feature as important or highly important Hostfully gives you seamless payment handling, especially with Stripe integration, making it easy to accept and track payments. Some reviewers find occasional issues with VRBO and European credit card payments, and wish for more provider options and smoother refunds. Guest Communications 3.9 (102) 65.69% of 102 reviewers that rated this feature as important or highly important It helps you automate guest messaging across channels, saving time and ensuring timely communication. Some users say automations and triggers are effective, but others report issues with VRBO integration, message formatting, and a slow, sometimes unreliable inbox. Hostfully 65 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catering Management: Manage catering operations/processes - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Communications: It helps you automate guest messaging across channels, saving time and ensuring timely communication. Some users say automations and triggers are effective, but others report issues with VRBO integration, message formatting, and a slow, sometimes unreliable inbox. - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inbox Management: Organize, prioritize, and manage incoming communications - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Online Booking: Hostfully offers a consolidated online booking experience, letting you manage bookings from various platforms and support direct bookings. Users think the direct booking site is valuable, though some want faster site speed and more website customization options. - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Payment Processing: Hostfully gives you seamless payment handling, especially with Stripe integration, making it easy to accept and track payments. Some reviewers find occasional issues with VRBO and European credit card payments, and wish for more provider options and smoother refunds. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: With this capability, you can manage reservations from multiple channels in one dashboard, preventing double bookings and streamlining operations. Reviewers appreciate the centralized calendar and automation, though some want better mobile access and improved reservation history tracking. - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Reviews Management: Track and monitor reviews of products or services - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.0 (229) 4.0 Based on 229 reviews ## Pricing Value for money 4.2 (219) [View pricing plan details](https://www.capterra.com/p/187827/Property-Management-Platform/pricing/) Starter Contact Us It includes: - Full scale property management solution - Full API sync with all channels - Hostfully Mobile App - 2 dedicated calls with onboarding - Turno subscription - Wheelhouse Booking Insights - Superhog’s Lite Guest Screening - Snapshot Analytics by Key Data Pro Contact Us It includes: - Dedicated Customer Success Manager - Private labeling - Team roles - SMS, Whatsapp messaging - Digital signatures Pro Plus Contact Us It includes: - Dedicated Customer Success Manager - Private labeling - Team roles - SMS, Whatsapp messaging - Digital signatures Premium Contact Us It includes: - API access - Custom Engineering (negotiable) - Unlimited In-App Support Calls Value for money 4.2 (219) 4.2 Based on 219 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ Breezeway](https://www.capterra.com/p/186514/Breezeway/)[ Turno](https://www.capterra.com/p/166734/Turno/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (231) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (231) 4.3 Based on 231 reviews ## User reviews Overall rating 4.2 Based on 236 reviews Filter by rating Counts reflect reviews available in this feed. 5(134) 4(61) 3(19) 2(9) 1(13) Mentioned topic Recent reviews first, then most helpful Will V. Owner Operator Used the software for: 1-3 years ### "Phung and Great Customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 16, 2026 Overall its been really good. The platform is intuitive and easy to use, and integrates with the major OTAs. Pros I just used the Hostfully support chat and Phung was phenomenal! I couldn't have asked for better support. We got the instant booking widget fixed and got our website working. 5 stars! Thanks again! Cons One issue I have come across is they seem to have billing errors from time to time. So they will email you after they have processed invoices for certain aspects of their site, and tell you they had a billing error and they need to take more money from you! PM Property Manager Property Manager Used the software for: Less than 1 year ### "Amazing PMS, Great Cutomer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 Overall they are a great company and software. I would I highly recommend them. Very friendly and helpful Staff. Pros Their Tech support is amazying. They answer any concerns I have within minutes! which is a large difference from the previous property managment software I had. Cons There are some minor glitches here and there but nothing that drastically affects my business. So not a deal breaker for me OW Owner Owner Used the software for: 3-5 years ### "AVOID AT ALL COSTS" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 8, 2026 It’s the first one I went with bc I didn’t know any better & now it’s so hard to switch & so much hassle, that they’re basically holding me hostage at this point. Pros Automated messaging, other app integration like ABB, VRBO, Pricelabs, Turno, etc, & direct booking are great. Cons There is zero customer service on demand. Have a problem? You’ll have to message & hope for a response within an hour to 24 hours, depending on the time of day. They use A LOT of virtual asst in foreign countries, so the time of day rarely ever corresponds to the time when I have an issue that needs immediate attention. There are glitches in their software ALL THE TIME. The guidebooks don’t work randomly. The info for bookings won’t load & I get a dead end link when I try to view it. Idk what the issue is, but I don’t have to “update my browser, clear my cookies or my cache” with ANY OTHER APP or SOFTWARE I use. So, it’s something on THEIR END. It makes me crazy. I use a Mac laptop. Idk why I should have to clear my data every other week so that Hostfully will work, when I don’t need to do this for ABB, VRBO, Stripe, Pricelabs, QB, AWS, Google, etc. And when a guest texts me that my guidebook link is broken, I need to be able to talk to someone. Not wait 24 hours for a response. If it weren’t so much trouble to switch all of my properties seamlessly, I’d do it in a heartbeat. Oh & they take 1% of every direct booking, so don’t let them lie & say they charge a flat fee. Not true… MG MGR MGR Used the software for: 1-3 years ### "Professional Software with Great Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 24, 2025 friendly and helpful. Very quick and responsive. Very supporting and understand the challenge and always providing solutions Pros Very professional and helpful. Very responsive too. Very knoledgable about several related topics. Cons so far all is good. Truly I cant think of one. All members from Hostfully have been very helpful. Thank you Michael R. Owner operator Used the software for: 1-3 years ### "Made managing Short Term Rentals a breeze!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2025 We had an easy integration, lots of support during and after we onboarded, and we've been supported by tech and account reps throughout the past year plus we've been using Hostfully. Pros We were looking for a PMS that would be easy to implement, integrate with all of our booking platforms (AirBnB, VRBO, Booking.com) and be cost-effective. We looked at three different PMS's before choosing Hostfully and we haven't regretted it for a minute! My wife especially loves how she can automate messages and have them triggered base on settings that she can customize and change whenever she wants. I love the customer support and the response to questions/issues. Most of all, I love the fact that it allows us to manage multiple properties and all of our tasks, integrated with Pricelabs, seemlessly for what amounts to one night's booking per month! Highly recommend for anyone with one or more properties. Cons I wish we had found it sooner. It's just by sheer luck that I found about them on a Facebook group. ST staff staff Used the software for: 3-5 years ### "One of the best property management systems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2025 We started with 2 properties and will soon have over 20. Scaling would have been much more difficult or impossible without Hostfully. Additionally, there is a lot of automation that Hostfully enables. Pros Hostfully is a great PMS with many core features. Stability is great, support is great, and there is a large number of integrations to 3rd parties. The value is tremendous. We did look at a number of other PMS systems and glad we picked hostfully. Cons Hostfully is good at listening to feedback and uses UserVoice for this input. There isn't much i do not like about hostfully. If I were to pick one item, it would be better flexibility on outbound emails....yeah, very niche item. TS Tech support Tech support Used the software for: 1-3 years ### "Hostfully our best team member" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2025 I love Hostfully, I use some other pms in the past, but this platform it's really friendly to use to all fo my team members, thats its amazing. I have never experience a double booking or missing task because a lack of syncronization. They are always sharing new updated and integrations to help us. Pros I like the support team, they are amazing, always answer quick and follow up with the pendings. I like the time of the syncronization with other integrations, I like the friendly to use. I like the customization options. Cons I didn't like the new changes on the layout, however I love the updated where I can do more bulk options in all of our my properties PR President President Used the software for: 1-3 years ### "Growing Confidence with Continuous Improvements" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2025 After a somewhat challenging start, we’ve really found our stride with Hostfully. The platform keeps improving, and we can see how dedicated the team is to making it better every day. We’re confident that, with all their ongoing efforts, even our small pain points as French-speaking users will soon be addressed. It’s encouraging to work with a company that listens and truly values feedback! Pros What I like most about Hostfully Property Management Software is its intuitive interface and the way it centralizes everything in one place. It really helps streamline operations and saves a lot of time. The customer support team is also responsive and open to feedback, which makes the experience even better. Cons What I like least about Hostfully is that some useful features still feel a bit limited or could be more flexible — for example, the stay dates still appear only in English in the variables, we have to manually change it in each message; it’s also currently impossible to assign a new booking to a returning guest without re-entering all their details; there are quite a few duplicates, and the system doesn’t consolidate similar inquiries from the same person. Overall, there are still many small glitches — but the good news is that the team is constantly working to improve the platform, and we truly appreciate their ongoing efforts. OW Owner Owner Used the software for: 3-5 years ### "Multiple property solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 29, 2025 Customer support team is responsive and helpful. Onboarding new properties and owners is easy to navigate. Pros Easy to manage multiple properties in 1 system with a lot of integration choices. The ability to manage all nightly rates for all properties in 1 view. Cons Reporting is tricky & needs to be custom built. I use a different software for accounting and owner statements. CA Co-Host and Home Manager Co-Host and Home Manager Used the software for: 3-5 years ### "Great PMS and Great Value" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2025 It's been pretty good. Any issues or complaints are handled professionally and as timely as possible. Pros Honestly, it's the service. They are usually very prompt and very very patient and pleasant to speak with. They are continually upgrading the platform and after looking through other companies, the platform is user friendly and they are helpful through the whole process. If you have more than 5 properties, the subscription is a great value! Cons Sometimes it takes a little while for upgrades but they are getting better. The website provided is a good value but very limited on design and appearance. [View all Reviews](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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