--- title: "Page 3 | Hostfully Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is Hostfully the right Vacation Rental solution for you? Explore 236 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/187827/Property-Management-Platform/reviews/?page=3" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Hostfully 4.2 (236) [View alternatives](https://www.capterra.com/p/187827/Property-Management-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 3 - Reviews of Hostfully ## Showing most helpful reviews Showing 51-75 of 236 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Co-Owner Used the software for: 3-5 years ### "Comprehensive Property Management Platform for Small and Big Operators Alike" September 9, 2022 5.0 Excellent. This platform has really improved and streamlined how we manage our business. And if we ever have an issue, the support team is very quick to jump in and help. This platform just keeps getting better and better. Pros Consolidates major rental platforms / channels into easy to understand calendar view. Message triggers and scheduling functions ensure messages to communicated to guests exactly when you want them to be delivered. Enhanced Reporting -- accurate and consolidated financial and transaction reporting -- itemized and aggregated across platforms makes accounting far easier. Platform built for easy integrations and Hostfully is continually bringing in new partners to further build out comprehensive service. Very strategic. We take advantage of the pricing algorithms, additional direct channels, and more. EXCELLENT support team that solves problems fast and communicates very well throughout the process. Providing a Direct Booking Website as part of our package is a GREAT benefit. Publishing tools make it easy to push photos and copy out to additional channels. Very knowledgeable and likable team who make themselves available for input and feedback. They take a very strong interest in knowing how their platform is performing at every stage of its growth. Cons Keeping in mind that my wife and I are small operators (five properties at the moment), we love this software but there are features we do not use that are more suited for larger operators, such as Dashboard and Pipeline. Reports vs Enhanced Reporting is confusing, we assume this will be sorted out as time goes on. And we would LOVE a mobile app! Review Source R Reviewer Operations Manager Used the software for: 3-5 years ### "Our business runs on Hostfully" September 8, 2022 5.0 We have collaborated closely with Hostfully on projects big and small. Their team is helpful, knowledgeable, and friendly. We would recommend them to anyone who needs a top-tier property management software. Pros Hostfully’s suite of features and integrations make our business possible, and sets us apart from local competitors. Hostfully is critical to the success of our enterprise. Cons In some ways, Hostfully may try to do \*too\* much. The attempt to implement a CRM feature set feels clunky — I’d recommend focusing on the stronger elements of their business as this is not it. Review Source R Reviewer Vacation Rental Manager/Owner Used the software for: Less than 1 year ### "Everything you need to run your business in one easy to use platform!" September 5, 2022 5.0 We are able to remotely manage our listings seamlessly. Never have to worry about double bookings, our response times are great thanks to automatic email capabilities. Guest satisfaction with communication has been noted from our guest stays. Couldn't ask for a better platform to depend on running a successful vacation rental business. Pros The integrations with all the booking platforms and technology makes it very easy to remotely manage our property. Synching of the calendars have been great, and the fact that as soon as a guest books, our cleaner is automatically notified of a new job being created. Cons I wish that the direct booking site would load faster to give a better customer experience. The delay of pictures loading causes some issues with response time. Review Source VR Verified Reviewer Real Estate Investor Used the software for: Less than 1 year ### "Critical Feature Missing" December 13, 2021 3.0 Pros Hostfully does have some good features.. Cons Hostfully is missing a KEY FEATURE that is pivotal to operating a short-term rental business in an efficient manner! The missing feature is their integration with VRBO. While Hostfully allows you to set up "automated messages" to guests who book through Airbnb, they lack the integration to do the same on VRBO. This is something that they won't tell you during the training sessions, so please take this as your warning!! After I signed up for Hostfully, I learned about this lack of integration and immediately canceled and am now using Guesty which not only has integration to message your guests automatically from their platform, but they also have many many more features as well! If you're serious about growing your short-term rental business, I highly recommend using software that can support you (not Hostfully)! Review Source R Reviewer Founder Used the software for: Less than 1 year ### "This software has completely revolutionised my vacation rental business!" September 16, 2021 5.0 From the first sales call to the daily use of the platform my experience with Hostfully has been nothing but positive. These guys are awesome! Pros With very little time to spend getting familiar with the software and setting up all my properties, I loved how user friendly the Hostfully platform is. The UI was intuitive and totally logical to the needs of a short term rental owner with 20+ properties. The set up time was minimal compared with other products I'd used and the customer service & training were amazing. Their live chat help line is truly best in market. Anything Ive ever needed help with has been resolved within the hour with sensible, easy to follow instructions, charm and humour - you can really tell these guys are also short term rental hosts. Cons The accounting & bookkeeping side of the platform needs some improvement. All the info is there but pushing out reports at the end of the month requires too much manual reconfiguration. I dont use accounting software because my business isnt large enough to warrant the cost and I think the Hostfully platform could easily export the data I need in an easy to use format. Id rather a one stop platform than 5 different software programs integrating with each other - too many work arounds and too much opportunity for there to be a breakdown in the chain of info. Review Source R Reviewer Real Estate Broker Used the software for: Less than 1 year ### "Tried the rest...this is the best! Look no further" July 17, 2019 5.0 Everything about Hostfully shows a pattern of superior thought and workmanship. The Hostfully team members I have come in contact with have all showed me a unique desire to deliver a robust solution to the day to day struggles I deal with as a property manager. I have used 3 other "top rated" alternative property management solutions and they all fall flat and short. When I say I recommend "them"...Hostfully...I say that because you are not just getting software...you are getting a team dedicated to making their customers user experience a successful one! They understand their clients success (us) means their success. I am happily staying with this company because nobody else has come close to solving my challenges as they are currently doing. Pros Simple setup...really nice GUI...easy to navigate...no unnecessary clicks and extremely intuitive. The calendar is fabulous...you know where your bookings are coming from...it's easy to make contact with guests (due to the new inbox feature)...easy to make direct bookings...take payments...make changes...issue refunds...schedule housekeeping...I mean the team at Hostfully has thought of virtually everything to make your life easier. Not to mention distribution, channel management...all this is supposed to be cumbersome...not so anymore. My revenues have increased immensely not just as a direct result of better channel integration but for the simple fact that I have so much more free time! Free time equals more marketing, etc. The productivity that this software achieves must be worth checking out. Oh...and the support! ...due to the thoughtful design of the platform I find myself figuring things out on my own....however when you are in a bind...it seems the support is always there. Hostfully's support apparatus is easily twice as fast as the other platforms I have used. It's not even close frankly. In fact, I left another platform because of this very support problem that Hostfully has solved. Lastly, let's not forget value...the price. I think their pricing plans are competitive and more than reasonable when you think about how many problems they have solved. Cons While it's not a deal breaker...an app would be nice. Using alternative property management solutions, they all had "apps". But what's the point of an app whey they are broken, clunky and lacking in every way imaginable? That describes the "competitors" mobile offerings. Believe me I tried them...for years...each! Hostfully does not have an app...but their site is completely "mobile friendly". Initially I was concerned but it turns out I couldn't have been more wrong. I would rather have a mobile friendly site that achieves ALL than an app that claims to have all, most...or some...yet has nothing of real value. Hostfully's site is SUPER EASY on your mobile device. Don't worry about it! I'm extremely mobile and if it was a pain...I would have moved on by now...and I'm not...no way. Review Source R Reviewer Principal Used the software for: 3-5 years ### "needs major work" August 23, 2023 3.0 many clunky elements of the software. Frankly, I think it needs a major cosmetic overall to make it more user friendly. Pros Good software, but needs a ton of work, especially in the Trigger management as well as accounting side of the house. The software is just "clunky" and not user-friendly in many areas which is unfortunate. Cons The communication with guests and missing very obvious features, such as quick access to see who is currently being hosted and the ability to manage easily. Also there is no ability to charge a customer directly on the platform; we need to go through Stripe to do "add on" services Review Source Mimsy A. Operations Manager Used the software for: Less than 1 year ### "Property Management Software" May 20, 2024 4.0 We used Hostfully for less than 2 months and I think I cannot tell yet. Pros It helps us manage our listings on multiple platforms in one software. Cons Slowness response of the site when eve you change pages. Review Source R Reviewer Director Used the software for: 3-5 years ### "Hostfully PMS review for medium sized business" February 9, 2024 4.0 Pros Mostly one-stop-shop platform Integrations and hoping more to come Ease of use, quick to learn & onboarding Cons Financials & statements Stakeholder reporting is clumsy More APIs with other OTAs Analytics can be hit & miss, not easy to extract/report, no filtering Integrations with other apps like calendrly, active campaign, acuity etc. Review Source Sebastian H. owner Used the software for: Less than 1 year ### "after three months of subscribing, still only have half a system working. no customer support to fix anything in under two weeks. " February 20, 2024 2.0 It has not been a good experience, and the things they promised might not be ready for months, and the issues I'm having probably won't be resolved for another several weeks. Pros kind, yet unhelpful staff. But besides this, their system is slow to onboard some OTA's and does NOT link for previously reserved bookings. So this is NOT a good system if you have over 20 listings since you'd need to check ALL properties daily for any changes, modifications, messages, or cancelations, on reservations made previous to the day the sync for that specific OTA takes place. Cons over worked employees have a two week response time, and it's uncertain that in those two weeks you will even have a resolved question, just an answer that you might have to wait another two weeks for a follow up. Review Source R Reviewer Owner Manager Used the software for: Less than 1 year ### "A must if you plan to grow!" February 2, 2024 5.0 I think Hostfully still has some kinks to work out, but I’m glad we are growing with them. I would recommend them. Pros We have been able to organize all of our properties and all of our platforms into one single hub, which has simplified our work. Cons I wish the app was better and you could do more from it and wish there was a phone # to call for help. Review Source R Reviewer Growth Chief Officer Used the software for: Less than 1 year ### "You get what you pay for " May 15, 2023 4.0 It does what is supposed to do. is the best platform on the market? probably not. It is easy to use if you want to automate some stuff you don't want to do manually, but it has a lot of improving to do regarding options. Pros It is easy to use, if you do not have experience using a property Management platform, this could be an easy training platform, it does what is supposed to do, however, if you would like to customize things, from one channel to another or to separate functions, this is not it. Cons The time response for the customer service time is eternal. They do not reply in less than 2 hours even though is a "chat", Once you have an open ticket it may take them up to 2 weeks to respond regarding 1 issue. Review Source R Reviewer Owner/CoHost Used the software for: Less than 1 year ### "Hostfully" September 1, 2022 5.0 Pros Hostfully has lots of great features at a fairly affordable price compared to other softwares. The onboarding was excellent and the customer service may be the best part about it. The enhanced reporting is what made me switch to Hostfully, it has saved me tons of time on the back end billing home owners. Cons The calendar function could be better. This is the most used piece of the software for me and I wish it more functional with changing and seeing pricing for each property. The enhanced reporting is what made me switch Review Source R Reviewer Owner/Manager Used the software for: 3-5 years ### "Me and Hostfully!" May 16, 2023 5.0 Love it! Just need a more versatile app Pros I love the ease of managing the booking and inquiries under the "pipeline". The ability to create custom content and creating a guest guide that is actually useful. I love the ability to create my shopping Marketplace for guest meals. Your customer support is the BEST! Thank you to the team for getting me through difficult spots. Cons It can be difficult to figure out things I can't resolve, but support is there to help until it's resolved. I do find the app limiting when I'm traveling. I have to call home to ask someone to use the desktop to resolve tasks. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Almost perfect " October 30, 2023 4.0 Pros I like how I can organize my listings and maintain my bookings in an easy to view dashboard. Plus, I like all the channel managers and options for that. Cons The site loads very slowly, and there are a lot of glitches that need to be repaired. Plus. Customer service is slow to respond. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Hostfully. SO much potential. Yet so little focus on what is important to those USING it daily. " November 3, 2023 3.0 Overall amazing for the price. Loading times are the worst. And I have to clear my fucking cache every 5 minutes. Pros Its cheap and does everything other PMS things do. Cons SLOW TO LOAD. Regular roll out of features that are fucking useless. Focus on increasing the load time. Nothing else matters to be honnest. I spend 10-20 seconds waiting for every screen to load and i am on hostfully ALL DAY it is the biggest waste of money and time imaginable and slows most of us down to snail pace when using it. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "Great Channel Manger" February 12, 2024 4.0 Pros It is easy to set up and hold it to work. It has a lot to offer, that we don't use - great costumer service Cons Errors take from time to time too long to fix it. The change from a picture is always like total new. You can't update or replace a picture Review Source R Reviewer Broker / Owner Used the software for: 3-5 years ### "Without Hostfully we could not manage our current list of vacation rentals" September 11, 2023 5.0 Customer service is excellent and seems to be a dedicated team, rather than outsourced cs. Not everything is perfect but they're constantly upgrading and strengthening their offerings. Pros We are currently managing 25 fast paced rental properties in Newport, RI where both demand and guest expectations are very high. Having everything on one screen makes all the difference for us. Before we implemented Hostfully we were logging into multiple accounts across multiple platforms and it was too easy to miss something. Cons The app doesn't allow you to make any adjustments or take notes, but it's helpful to see the calendar. Review Source R Reviewer Property Manager Used the software for: 1-3 years ### "Hostfully is getting better" May 13, 2024 4.0 Pros Channel management and communications integration across all channels. Cons Some of the cumbersome channel integrations and updates are not clearly communicated specifically when Hometogo went away! Review Source Joanne S. hospitality manager Used the software for: 3-5 years ### "Avid User" September 1, 2022 5.0 We love Hostfully. We had switched to TRACK a year ago and had an unpleasant transition and experience, and we came back to Hostfully with a lot of feelings of relief. Pros Great design and easy user interface, simple but complex at the same time. Everyone also always loves the guidebooks of course. I find the Hostfully customer support to be top notch as well. Cons There are not many qualms I have. I appreciate the photo arranging gallery has become a lot more efficient and easy to use from a recent update! Review Source R Reviewer Property Manager Used the software for: 1-3 years ### "A Helpful, Inclusive Tool" November 9, 2023 5.0 The best thing about Hostfully is how helpful and responsive the Customer Service is. Anytime I have a question, I know I can reach out for help and find incredibly helpful responses that will not only help me with the immediate issue but will also help me learn what to do in the future. Pros Hostfully allows both myself and the other members of the team to see a full picture of each of our properties — the calendar, booked visits, requested bookings, messages, and so much more. Cons There are some things that are not as intuitive as they could be. Sometimes it is not clear where information is being pulled from, or there are multiple spots to enter the same information. When that information is updated, it can be hard to remember every spot that has the same information. Review Source R Reviewer Director Used the software for: Less than 1 year ### "Avoid at all costs ! " March 1, 2024 1.0 Terrible, I had really bad customer support who just fob you off and never answer you and just say management are looking into it. Will never get your money back so raise a chargeback with your bank before it’s too late. Pros User interface was good but the bad outweighs the good. Cons Absolutely shocking, at first they promise you the world and get you set up with an onboarding specialist which to be fair mine was very nice, however I started to notice problems after fully set up such as if a guest books more than one room this has to be manually adjusted and that in booking.com it does not show your bathroom info if you have apartments and constantly syncs out your bathroom information. There was also an issue with the reporting where data is not being pulled accurately and I was completely missold a system. After figuring out all the issues I contacted \[sensitive content hidden\] who sold me the platform who kept fobbing me off and telling me they will be resolved just not immediately and when asked for a refund over a week ago told me management were looking into it and now being completely ignored. I will now be raising a chargeback with my bank. Luckily I found a better platform and moved swiftly. Avoid at all costs. Review Source R Reviewer Chief Operations Officer Used the software for: Less than 1 year ### "Very comprehensive and interactive Property Management Platform" May 22, 2023 4.0 Pros The ability to integrate seamlessly with the most popular booking platforms. Its bulk edit feature is a tremendous time saver. Cons I do wish that Hostfully will introduce a multi currency function for converting payments. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Hostfully Review" May 26, 2023 2.0 Not very good to be honest. Never completed onboarding and I don't even use the PMS. If I could get a refund, I would. The first onboarding session was a nightmare with connection issues. Everything takes so long to action. I was previously with another PMS at a previous firm and they did all the uploading on our behalf - was not even an option with Hostfully.All my business is derived directly by me and Hostfully has only been an expense so far. Pros I liked the fact it had integrated calendars and seemed easy to use - I was wrong in my opinion. Cons The database looks really old and dated. It is slow to load and the calendars do not actually sync like they are meant to. I am having to manually sync them often Review Source R Reviewer Virtual Assistant Used the software for: 3-5 years ### "Best Property Management Platform" May 20, 2024 5.0 Pros The features that is easy to access and navigate Cons What I like the least in Hostfully is that linking to different OTAs Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.