# Page 5 | Hostfully Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Hostfully the right Vacation Rental solution for you? Explore 235 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/187827/Property-Management-Platform/reviews --- Hostfully 4.2 (235) [View alternatives](https://www.capterra.com/p/187827/Property-Management-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Hostfully ## Showing most helpful reviews Showing 101-125 of 235 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DW Dana W. Owner Real Estate Used the software for: 6-12 months ### "This Product Works!" October 27, 2023 5.0 We started with it when we began utilizing several vacation rentals at once and it's been an incredible help! Pros Hostfully keeps us up to date on our rentals, including last minute bookings. It integrates well with Airbnb and Booking.com. We love the program! Cons It's difficult to get someone to help right away, takes time to get a person set up to help. Review Source Response from Hostfully November 3, 2023 Thank you for your positive review of Hostfully, Dana. We're thrilled to hear that our product is working well for you and keeping you up to date on your rentals, including last-minute bookings. We're also delighted to know that you find it integrates seamlessly with Airbnb and Booking.com. We appreciate your feedback regarding the setup process and the time it takes to get assistance. Your input is valuable, and we're continuously working to improve our support and make it more accessible. We're glad to have been a part of your journey in managing multiple vacation rentals and that we've been of incredible help to you. Thank you for choosing Hostfully, and we look forward to continuing to serve you. IC Isabela C. Administrative Coordinator Leisure, Travel & Tourism Used the software for: 6-12 months ### "Best-value PMS out there!" May 12, 2023 4.0 Pros Hostfully has changed our lives. I really love the pipeline feature - all the information I require for my daily operations are there! Hostfully just has a fresh look and is mainly friendly for users. Whenever we have questions, we work with their amazing customer service team - \[sensitive content hidden\], we love you! Overall, Hostfully has a great team and makes our lives easier. Cons There are some features that need to be worked on - for example, being able to edit imported leads (Booking.com). Being able to message VRBO guests through Hostfully inbox. Being able to apply discounts to certain periods of time, not for it to be applied to the whole year. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Hostfully Price and customer service. Switched from [MyVR](https://www.capterra.com/p/127432/MyVR/) Hostfully was more friendly to use. Review Source CH Carina H. finantial administrative Leisure, Travel & Tourism Used the software for: 2+ years ### "Hostfully" May 12, 2023 4.0 Could have the cleaning and the maintenance included and more capable of more management software compatible in Portugal to synchronize, to my concern its the management backoffice that's failing for me Pros I like hostfully because its practical and multi language Cons Its too slow to get the calendar of the properties. Review Source JB Jennifer B. Owner and Operator Real Estate Used the software for: Less than 6 months ### "It's helped a ton" August 31, 2022 5.0 I like it but feel like I haven't had the chance to use it to it's full potential b/c of how long it takes to get used to ALL it's features. I'm a bit frustrated at some of the automated messaging that I don't have control over! Pros \-automation organizing the calendar between multiple OTAs and my direct booking -ease of integrations to get up and going quickly such as pricelabs -customer service via messenger is really great! I have to say I've had to contact them A LOT trying to get used to the software but they always have the right article to send me to figure out my problem. Cons \-the massive learning curve it takes to get used to the software -I feel like it's not very intuitive and it's very complicating to get used to it! -no customer service call line! -FIX THE ISSUES WITH VRBO!!!! It's very frustrating that Airbnb and other OTA stuff does so well with messaging but I'm STILL having to communicate with VRBO guests directly on the OTA. It would be REALLY nice if you guys could get that fixed! Reason for choosing Hostfully I liked that I could potentially grow my business quickly but have since realized that I won't have as many properties as I thought and will probably look for another product that is cheaper and does a bit less. I Review Source MS Michael S. Owner Hospitality Used the software for: 6-12 months ### "A Complete PMS for our Vacation Rental Management Company!" July 23, 2019 5.0 Orbirental has saved our team countless man hours of work and anytime we’ve encountered an issue it has been addressed and resolved promptly. The integrations and ease of use make this product invaluable to our operation. Pros From the start, \[SENSITIVE CONTENT HIDDEN\] and the team were quick to respond to help us get set up and work through any issues we encountered. We utilized the booking engine to build out our website and the automated messages saved us countless hours of work. Cons My only complaint would be a few missing feature such as some smaller individual integrations with Airbnb such as an auto message respond for Airbnb inquiries and last minute pricing. However, the team continues to roll out new and improved updates and functionality. Alternatives considered [Rentals United](https://www.capterra.com/p/139850/Rentals-United/)[iGMS](https://www.capterra.com/p/157033/iGMS/)[GuestWisely](https://www.capterra.com/p/117297/365villas/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Hostfully Features and functionality fit our company’s needs making Orbirental the obvious choice. Review Source Response from Hostfully July 11, 2024 Hello Michael, Thank you for your comprehensive review! We're delighted to hear that Hostfully has been a complete PMS solution for your vacation rental management company. It's great to know that our team was quick to respond and help you get set up, and that the booking engine and automated messages have saved you countless hours of work. We appreciate your feedback on the missing features, such as individual integrations with Airbnb for auto messaging and last-minute pricing. We're continually working on rolling out new updates and functionalities to improve our platform. It's wonderful to hear that Hostfully has saved your team significant time and that any issues have been promptly addressed. We're glad the integrations and ease of use have made our product invaluable to your operations. Thank you for choosing Hostfully based on its features and functionality. Your feedback is crucial as we strive to enhance our services. Stefano A. RedE Rent Marketing and Advertising Used the software for: 6-12 months ### "A great service that continues to grow and improve!" August 30, 2022 4.0 Pros It's fairly easy to onboard/get started. There's plenty of room to grow your operations and create automated systems for maximizing your time/output. Plenty of 3rd party software integration (including their fantastic/affordable guidebook solution) and a responsive support team make this a great solution for our business. Cons Currently, there is not currently an app, and certain aspects of the software are not quite as intuitive and robust as they could perhaps be (it feels very much like a WordPress site). Once you get the hang of things it's pretty smooth sailing though. Alternatives considered [PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[Turno](https://www.capterra.com/p/166734/Turno/) Review Source Response from Hostfully September 16, 2022 Thank you for your kind feedback, Stefano! We're thrilled to know you enjoy the automated settings of the PMS and make the most of our brilliant Guidebook as well as the integrations. The app is coming very soon so we hope you would love it! Our support team is here for you anytime. JB Jennifer B. Owner Hospitality Used the software for: 6-12 months ### "Feedback of system" May 9, 2024 4.0 Pros It is much easier to run from a mobile device than the previous Cons Creating the templates and triggers. Also navigating the integration Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) Customer service was horrible. They did not follow through with items they were improving on Review Source Response from Hostfully July 10, 2024 Hello Jennifer, Thank you for your feedback! We're pleased to hear that you find Hostfully easier to run from a mobile device compared to your previous system. We appreciate your comments on creating templates, triggers, and navigating integrations, and we will work on making these processes smoother. We understand how important reliable customer service is and are glad you found a better experience with us compared to your previous platform. Thank you for choosing Hostfully and sharing your experience! MS Michael S. Ceo Hospitality Used the software for: 2+ years ### "Great software" February 16, 2024 5.0 Pros The software is easy to use and easy intuitive. Great integrations Cons Support can be a little slow and the reporting could be better. Review Source Response from Hostfully July 11, 2024 Hello Michael, Thank you for your review! We're glad to hear that you find Hostfully easy to use and intuitive, with great integrations. We appreciate your feedback regarding the speed of support and the reporting features. We're continuously working on improving these aspects to better serve you. Thank you for sharing your experience with Hostfully! ML Merg L. Reservation Manager Hospitality Used the software for: 6-12 months ### "Easy to use" April 18, 2023 5.0 To have control of all of our listings, creating reports and making sure to have the details for everything in each listing. Pros It is easy to understand it from the beginning and the customer service is super top for any question and they explain all very well. Cons They have incredible support and they are open to improving the system or giving us recommendations on what is best for the system according of our needs. Reason for choosing Hostfully To have all in one site and to have more control of everything Review Source Response from Hostfully May 1, 2023 Thank you for your kind review and for sharing your positive experience with our platform, Merg. We are glad to hear that you found our system easy to use and that our customer service team was able to provide you with helpful support. We appreciate your feedback regarding our openness to improving the system and providing recommendations based on your needs. We are thrilled to have been your property management platform choice and that we facilitate the report making process for you. Thank you for choosing Hostfully, and we look forward to serving you in the future. MP Michele P. Owner Hospitality Used the software for: 1-2 years ### "Don't second guess Hostfully! " February 20, 2024 5.0 Pros The onboarding was relatively easy and I had great support. The instant message system for support is great, which I use a lot! Cons I'm aware that there are some functions within Hostfully that I haven't utilized, and I'm interested in attending a Hostfully webinar designed for users like me. This session would help me better understand the functions I'm not currently using or might be using incorrectly once I'm up and running. There is a lot of information at the beginning so it is overwhelming. Review Source Response from Hostfully March 8, 2024 Hello Michele, It's great to hear you've had so much success working with our support team. Along with that, we understand there are a lot of features for people to learn on the platform. If you ever need more information on a webinar or would like to request extra help please don't hesitate to reach out to our team at support@hostfully.com or chat with us on help.hostfully.com. WD Warren D. Director Hospitality Used the software for: Less than 6 months ### "Great experience" February 14, 2024 5.0 Again, wish we had moved sooner. Everything is user friendly and we have support 24/7. Pros Everything so far has been so easy. After Using Villas 365, we were very worried about the onboarding stage but it was such a breeze and we wish we did the move sooner. Cons Booking.com is not that great on Hostfully, unfortunately Hostfully doesnt have all features/amenities that pulls through to the Booking.com profile which affects our page score. They are working on this however. Reason for choosing Hostfully The automation of everything had us sold, the system is super easy aswell. Switched from [GuestWisely](https://www.capterra.com/p/117297/365villas/) Villas 365 was a horrible system. No support what so ever and very backwards considering how advanced Hostfully is (reporting systems/intergrations). Villas was also much more expensive and you were getting much less. Review Source Response from Hostfully May 6, 2026 Thank you, Warren, for the fantastic feedback. We’re thrilled to hear that your transition to Hostfully was smooth and stress free, especially after concerns around onboarding. It’s great to know that the platform’s automation, ease of use, reporting, and integrations have made such a strong impression so early on. We also appreciate your honest feedback regarding Booking.com feature support, and we’re continuing to improve those integrations to better support our customers’ visibility and performance across channels. We’re grateful you made the switch and proud to be part of your journey. The Hostfully Team Nick H. Owner Real Estate Used the software for: 2+ years ### "Early User...and Hostfully Continues to Add More Relevant Features" June 18, 2020 5.0 Hostfully is allowing us to grow in a more organized manner, allowing us to better manage our properties and providing us a competitive advantage. Pros Hostfully has allowed Osa Property Management to grow from managing just a couple of homes and each of us sending out numerous emails during the rental cycle, to now, where we have total calendar control, fully integrated to numerous other sites and auto-triggered communications with renters and travelers. Cons I didn't take the time to learn the software early on and under-utilized its functionality. It can do so much, and it is all relatively easy and intuitive, but it just takes some time to study and to practice. The customer service at Hostfully is wonderful!! They are quick to respond to questions and will provide solutions to every question I've had through the years. Reason for choosing Hostfully I chose Hostfully because when I was evaluating several platforms, their customer service always responded quickly. Other companies never returned my emails. Review Source JO Janice O. Owner Manager Hospitality Used the software for: 1-2 years ### "Positive review " October 29, 2023 5.0 Positive overall experience with Hostfully except the guide book. Pros Help with on boarding was import for me and much appreciated. Cons Calendar is easy to see all properties and pricing functions with ease. Reason for choosing Hostfully Help on boarding was offered by Hostfully. Switched from [MyVR](https://www.capterra.com/p/127432/MyVR/) Company sold and new owners had their own software which was a nightmare. Review Source Response from Hostfully November 3, 2023 Thank you for your positive review of Hostfully, Janice. We're glad you found our onboarding support helpful and It's great that you find our calendar and pricing functions easy to use for property management. Thank you for choosing Hostfully. JM Jennifer M. Owner Real Estate Used the software for: 6-12 months ### "Enjoy Hostfully" August 31, 2023 5.0 It has been an overall positive experience and a step up from Smartbnb Pros Relatively intuitive integration of multiple listing platforms Cons It can be complex and seems to run into periodic issues when other integrated platforms make changes. Reason for choosing Hostfully seemed to be a good choice for a moderate number of properties - platforms like Guesty seemed too expensive given our number Review Source Response from Hostfully November 8, 2023 Thanks for the positive feedback, Jennifer! We're thrilled to hear you enjoy Hostfully's intuitive integration and find it a good fit for your growing number of properties. We appreciate your trust in us and are committed to providing a seamless experience despite occasional changes from other platforms. Thanks for choosing Hostfully!" AM Amanda M. Owner Hospitality Used the software for: 1-2 years ### "Great STR Management Software" March 2, 2023 5.0 Pros The price is unbeatable and the features are everything needed for a small company to be run like a large one. Cons It can take some time for training to learn all the bells and whistles but growing with the company we have seen many updates and we look forward to continuing to see the program get better. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Hostfully The pricing for the size of our company was unbeatable and the customization allows us to scale. Review Source Response from Hostfully March 7, 2023 Hi Amanda, Thank you for taking the time to leave such a positive review! We are glad to hear that our pricing is unbeatable and that the customization options have allowed you to scale your business. We are thrilled to hear that our features have been able to meet the needs of your company helping you operate like a larger one. We appreciate your feedback and look forward to continue working together, Thank you again for choosing Hostfully! :) LV Lindsay V. Owner operator Hospitality Used the software for: Less than 6 months ### "Multi- rental owner… not sure it’s worth it" August 23, 2023 4.0 Great start and then quickly went down hill - I may abandon it soon! Pros Onboarding was great! Lots of help but then it stopped there… seems like I have to google everything I need help with When an issue arises like - security deposit not auto refunding or rentals not auto connecting to their suggested cleaning app- they say it’s a bug. So it’s lots of extra work to make sure things are actually linked. Features are available but no education on how to use them - except a blog sent out Cons White labeling your website- near impossibleIntegration of vrbo what a hassle! Direct bookings are clunky sometimes they don’t send out an email to the intended person Alternatives considered [Vrbo](https://www.capterra.com/p/233391/Vrbo/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Hostfully I heard a podcast from the owner it was great Review Source Response from Hostfully November 14, 2023 Thank you for sharing your feedback, Lindsay. We appreciate your positive comments on the onboarding process. We're sorry to hear about the challenges you've faced. We're actively working to address these concerns and provide more educational resources for our users. Your feedback is highly valuable, and we're committed to improving your experience. Thank you for choosing Hostfully. FD Fernando D. CEO Hospitality Used the software for: 1-2 years ### "Hostfully review " May 11, 2023 5.0 Time Pros The price and how easy it is to use… Cons It needs to be more comprehensive in the area of analytic and reports Reason for choosing Hostfully Cost and easy of use Switched from [Kigo](https://www.capterra.com/p/274975/Kigo/) Cost Review Source ET Erin T. Owner / Property Manager Hospitality Used the software for: 1-2 years ### "Hostfully Helps! " August 30, 2022 5.0 Been great! Looking forward to opening more doors with Hostfully. Pros Hostfully has been able to streamline my property onboarding and makes it much easier to have your properties on multiple channels without getting double bookings. The Hostfully customer service team is amazing and very helpful. Always there for me when I have questions. Cons Hostfully needs an APP!! Why do VRBO Inquirys not got through Hostfully? Admittedly, most of these are spam or fake inquiries, but just wondering why. Review Source Response from Hostfully September 15, 2022 Thank you so much for your kind review, Erin! We're happy to know the PMP makes your life easier We strive to provide superior customer service and it's great to hear we hit the mark for you. Hostfully app is coming very soon, we hope you would enjoy it! We look forward to growing our partnership with you. TM Terry M. owner Real Estate Used the software for: 2+ years ### "Ups and downs" August 30, 2022 4.0 good Pros shared calendar, auto messaging, ease of changing descriptions etc on all platforms, ability to use for own website Cons Initially the support sucked! When there were issues, it took too long to resolve, and it was "read this and figure it out yourself". I was also frustrated that it seemed to always be someone elses fault, like vrbo,or c.c processor etc.. when often it was hostfullys issue. Now the availability for help is much better. Reason for choosing Hostfully text messaging, which I thought was going to be two way, but ended up being only one way Review Source Response from Hostfully March 17, 2023 Thank you for taking the time to share your feedback with us, Terry. We're glad to hear that you find the shared calendar, auto messaging, and ease of changing descriptions useful. We appreciate your continued support and hope to provide you with an even better experience in the future. :) SW Sarah W. Owner Real Estate Used the software for: Less than 6 months ### "Great options" October 27, 2023 5.0 loved it. Actually Staci was my onboarding agent at first and pablo took over. he went over and beyond. Pros Visually appealing easy to navigate Onboarding was amazing! thank you great customer service Cons Email templates took me the longest - woudl love to see more of a professional look some of the automatic templates that I don't use often go out and look way different than my emails - so more development there. A lot of cut and pasting. Switched from [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/) ownerrez was too hard - and we only have 3 properties Review Source Response from Hostfully November 6, 2023 Thank you for taking the time to share your experience with us, Sarah! We're thrilled to hear that you find our platform visually appealing and easy to navigate and that you find our Customer service great! Your feedback on email templates is valuable, and we'll work on enhancing their professional look and usability. We're also delighted to hear that your onboarding experience with Staci and Pablo was exceptional. Thank you for your review and for choosing us! DO David O. Owner Hospitality Used the software for: 2+ years ### "Fairly good product " September 8, 2022 4.0 Good customer service Pros Synchronization with other platforms (Booking.com, Airbnb, VRBO, etc. ) Cons Payment collection with Booking.com is always a problem can causes the most work for me. And not able to capture all reservations when someone makes multiple bookings through Booking.com. I have to manually enter the reservations and block out calender when clients make mulitple room reservations. Reason for choosing Hostfully I was fairly new to the hospitaly field and came across Hostefully or Orbirental when they were somewhat new and signed up for their service. Review Source Response from Hostfully September 18, 2022 Thank you for your kind review of our software and our team, David! We really appreciate you taking the time to share your experience with us. We are continually improving the synchronization to meet expectations like yours. We're always here to support you further! JG Jerry G. Owner Hospitality Used the software for: 2+ years ### "Great Service" September 5, 2023 5.0 Best customer service Pros Ease of use once the systems are set up. Cons A bit difficult to set up templates and triggers. Would also like them to have SMS and APP Reason for choosing Hostfully Friendly service Review Source Response from Hostfully November 6, 2023 Thank you for your review, Jerry! We're delighted to hear that you find Hostfully to be a great service with ease of use once systems are set up. Your feedback on templates, triggers, and your suggestions for SMS and an app are valuable to us, and we'll continue to work on improving these aspects. We greatly appreciate your kind words about our customer service. Thank you for choosing us! RHD Randi Hjelm D. Owner Hospitality Used the software for: 6-12 months ### "Amazing platform" August 22, 2023 5.0 It has all the functions I need for running my business smoothly. Pros This is the most amazing platforms I have tried. And it has it all, no need to switch to another system, because this just works 100% and makes my job so much easier and quicker. Cons The still need to implement the Faroe Islands as a country and I am looking forward to that happens. Alternatives considered [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Hostfully It had more featuera than the others and for a better price. Review Source Response from Hostfully November 14, 2023 Thank you for your glowing review, Randi Hjelm! We're thrilled to hear that Hostfully has made your job easier and quicker and that you find our platform Amazing! Your feedback on country inclusion is noted, and we'll strive to continuously improve. We appreciate your trust in Hostfully and are here to support your ongoing success. Thank you for being such a loyal customer! RM Ruth M. Owner & Chief Vacation Officer Hospitality Used the software for: 1-2 years ### "A solid software choice" September 7, 2022 5.0 I like Hostfully. It is fairly easy to learn and use and it really helps me in my vr business. Pros I love that Hostfully enables direct booking from my website and integrates seamlessly with Airbnb and Booking. The onboarding and customer service is excellent. Cons There is NO app. Apparently, an app release is coming for 2023. I am waiting! Alternatives considered [Zeevou](https://www.capterra.com/p/202366/Zeevou/) Reason for choosing Hostfully Loved the demo, functionality and price was competitive. Switched from [Lodgify](https://www.capterra.com/p/131924/Lodgify/) I did not like Lodgify. Hard to use, bad customer service and expensive. Review Source Response from Hostfully September 18, 2022 Thank you for the amazing review, Ruth! We're happy to know you're loving your Hostfully experience so far and enjoyed your onboarding process. The app is coming really soon and we hope you would love it! Thank you for being such a lovely customer, we count ourselves lucky to have you. :) AAM Allison A M. Owner Hospitality Used the software for: 1-2 years ### "Hostfully Review" February 15, 2024 5.0 We had a very negative experience with a different property management platform before switching to Hostfully. Hostfully has been fantastic, very easy to implement, and we have confidence in the accuracy of the platform. Pros We have had nothing but a positive experience with the Hostfully platform. It is intuitive in nature, and has been very easy for us to implement in our business. We have also found the customer service team to be very responsive and helpful! Cons We would like to see video supported in the property listings. Review Source Response from Hostfully May 6, 2026 Thank you, Allison, for the wonderful feedback. We’re thrilled to hear that Hostfully has been such a positive experience for your business and that the platform has felt intuitive and easy to implement from the start. It’s especially meaningful to know that our support team has been responsive and helpful throughout your journey. We also appreciate your suggestion around video support for property listings, and feedback like this helps guide future improvements as we continue evolving the platform. The Hostfully Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.