# Page 5 | Hostfully Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Hostfully the right Vacation Rental solution for you? Explore 235 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/187827/Property-Management-Platform/reviews

---

Hostfully

4.2 (235)

[View alternatives](https://www.capterra.com/p/187827/Property-Management-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 5 - Reviews of Hostfully

## Showing most helpful reviews

Showing 101-125 of 235 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Founder  
  
Used the software for: Less than 6 months

### "Buggy software with no customer support - high business risk"

August 1, 2018

1.0

Pros

I like the concept of some of the \*advertised\* features of the software - direct API connections with Top 4 platforms + a booking widget for your website + the price seemed reasonable.

Cons

You have to set it up yourself. Documentation is dated and poorly written. I managed to get a couple of my Airbnb listings connected BUT the calendar was not syncing properly. I then asked Orbi to do a set up for me - which they agreed to, for a fee. Then the bugs started: - calendar was not syncing properly still - took days to fix that - I had 2 listings in Airbnb which were "linked" (same property). Orbi "linked" them in their system and the link didn't work and I had 3 double-bookings - Orbi forgot to sync my HomeAway calendar - two of my Airbnb listings kept showing up as "Rejected" in Airbnb platform. Orbi would't help to figure it out, Air kept saying it's Orbi's issue - cancelled Air bookings would not "cancel" in Orbi and continue to block my calendar You would think if you are a startup and have buggy software you'd try to compensate with strong customer support. Not in this case. On average, as others have mentioned, it is 3-4 days to get a response and they act as they are doing you a favor. CEO himself is often answering customer support questions (to me, it indicates lack of systems in place). When I alluded to the fact that their response time is too long - that's the answer I got from the CEO: "As you know, we're a small startup and we also try to enjoy our weekends". Is it a joke? You have paying customers with tons of outstanding tickets some of which require immediate attention and you are concerned about enjoying your weekends? Good luck.

Review Source

Response from Hostfully

January 24, 2019

This is a fake review and has been reported to Capterra for removal.

MS

Mitchel S.  
CEO  
Hospitality  
Used the software for: Less than 6 months

### "Rapid Deployment"

May 8, 2023

5.0

Wish we would have found Hostfully 1st and avoided headaches and hassle with other PMS.

Pros

This PMS is the easiest to get started. We have tried several others with frustration. The support team is amazing and prompt with answers. They follow up and make sure everything is resolved. The onboarding calls were excellent.

Cons

Can be glitchy - a door code was created for a guest inquiry who never booked creating alarm on our team.

Reason for choosing Hostfully

Friend uses and loves it

Switched from

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)

OwnerRez interface old school difficult and cumbersomeSupport unable to solve issues and offered a $500 fee to help

Review Source

Response from Hostfully

July 10, 2024

Hello Mitchel, Thank you for your detailed review! We're thrilled to hear that you found Hostfully easy to get started with and that our support team has been amazing and prompt with their responses. We're glad the onboarding calls were excellent and that you've had a positive experience overall. We appreciate your feedback about the occasional glitches, such as the door code issue, and will work on improving this aspect. It's great to know that Hostfully has helped you avoid the headaches and hassle experienced with other PMS platforms. Thank you for choosing Hostfully based on your friend's recommendation and for sharing your reasons for switching from OwnerRez. Your feedback is invaluable as we continue to enhance our platform and services.

GC

Gianluca C.  
Engineer  
Hospitality  
Used the software for: Less than 6 months

### "What a pity!!!"

June 19, 2021

1.0

I contacted this PMS thanks to the excellent references. In fact the product would be good if ... you could get there!!! The on-boarding process turned out to be a nightmare: unprofessional people - incomplete documentation - long lead times. All for a fee, of course! (on-boarding fee = 400 euros) Moreover, if you call the San Francisco office, there is no company answering, but the President's answering machine (how many are there??!!!). Since the on-boarding procedure is so long, in the meantime I received double reservations and I lost reservations that just needed to be confirmed (they put AirBnb + Booking off-line for days). Can you give instead of a minimum rating a negative rating ... like - 1000? Do you know what happened? They told me that their product is not suitable for me and they cancelled my account. Without paying one euro in damages (real !!!!) Unfortunately software is a handicraft product where people count. Do you think I like these people?

Pros

The software has very good references and the functionalities are complete. The cost is high but the product is good.

Cons

The on-boarding process turned out to be a nightmare: unprofessional people - incomplete documentation - long lead times. All for a fee, of course! (on-boarding fee = 400 euros) In detail: to upload future bookings from http://Booking.com the bidirectional API does not work and a CSV file must be used. This was feasible as I would have had to upload direct bookings anyway!!! Too bad that after 10 days I was not able to have access to a complete documentation about the formatting of the fields (it's a complicated thing!!) and to my request to have the on-boarding team (paid and not international, based in New York and therefore accessible only in the afternoons and evenings) do the operation given the objective difficulties (one for all: the date format accepted is American, but I am European and I would have had to change the setting for my ENTIRE PC) they ALWAYS REFUSED to do the operation despite 17 e-mails.

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[BookingSync](https://www.capterra.com/p/114051/BookingSync/)

Reason for choosing Hostfully

good references

Review Source

EW

Eric W.  
Short term rental operator  
Real Estate  
Used the software for: 6-12 months

### "You'll regret signing up with Hostfully"

August 31, 2023

2.0

Overall we're extremely disappointed we signed up with Hostfully and paid a year subscription in advance only to find out the software doesn't ever work and actually makes our life harder.

Pros

I like that it has most of the features we need to manage our short term rentals.

Cons

None of the features work. We have multiple ongoing bug reports with customer service being worked on at any one time. Dealing with customer support to try and get these daily issues is a part time job. The point of software like Hostfully is to automate a lot of your tasks to free up time for growing your business but that hasn't happened.

Switched from

[Smoobu](https://www.capterra.com/p/160106/Smoobu/)

Smoobu wasn't a partner with Vrbo

Review Source

Response from Hostfully

November 6, 2023

We're genuinely sorry to hear about your experience with Hostfully, Eric. Your feedback is crucial to us, and we take your concerns seriously. We're actively working to resolve the issues you've encountered and improve our platform's functionality. Our aim is to provide you with a tool that streamlines your business operations, and we're committed to making that happen. We appreciate your patience, and our customer support team is here to assist you throughout this process. If you have any specific concerns or need further assistance, please don't hesitate to reach out. We're dedicated to delivering a better experience. Thank you for your detailed feedback, it helps us to improve!

MV

Margie V.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Excellent Software"

November 11, 2021

5.0

We moved to Hostfully wanting a software that integrates with Quickbooks and they have not disappointed us on anything that we have asked them to tackle.

Pros

\[SENSITIVE CONTENT\], the owner, is available and is always open to improving his software to increase revenue and help to push our properties through API connections. Customer service is amazing and the costs for the software is minimal compared to some of the very large software options out there, but better!

Cons

No cons! we are so happy with the software... I would love a phone app... that is the only con!

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing Hostfully

the price, the integrations and the ease of use of the software

Review Source

DW

Dana W.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "This Product Works!"

October 27, 2023

5.0

We started with it when we began utilizing several vacation rentals at once and it's been an incredible help!

Pros

Hostfully keeps us up to date on our rentals, including last minute bookings. It integrates well with Airbnb and Booking.com. We love the program!

Cons

It's difficult to get someone to help right away, takes time to get a person set up to help.

Review Source

Response from Hostfully

November 3, 2023

Thank you for your positive review of Hostfully, Dana. We're thrilled to hear that our product is working well for you and keeping you up to date on your rentals, including last-minute bookings. We're also delighted to know that you find it integrates seamlessly with Airbnb and Booking.com. We appreciate your feedback regarding the setup process and the time it takes to get assistance. Your input is valuable, and we're continuously working to improve our support and make it more accessible. We're glad to have been a part of your journey in managing multiple vacation rentals and that we've been of incredible help to you. Thank you for choosing Hostfully, and we look forward to continuing to serve you.

IC

Isabela C.  
Administrative Coordinator  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Best-value PMS out there!"

May 12, 2023

4.0

Pros

Hostfully has changed our lives. I really love the pipeline feature - all the information I require for my daily operations are there! Hostfully just has a fresh look and is mainly friendly for users. Whenever we have questions, we work with their amazing customer service team - \[sensitive content hidden\], we love you! Overall, Hostfully has a great team and makes our lives easier.

Cons

There are some features that need to be worked on - for example, being able to edit imported leads (Booking.com). Being able to message VRBO guests through Hostfully inbox. Being able to apply discounts to certain periods of time, not for it to be applied to the whole year.

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing Hostfully

Price and customer service.

Switched from

[MyVR](https://www.capterra.com/p/127432/MyVR/)

Hostfully was more friendly to use.

Review Source

CH

Carina H.  
finantial administrative  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Hostfully"

May 12, 2023

4.0

Could have the cleaning and the maintenance included and more capable of more management software compatible in Portugal to synchronize, to my concern its the management backoffice that's failing for me

Pros

I like hostfully because its practical and multi language

Cons

Its too slow to get the calendar of the properties.

Review Source

JB

Jennifer B.  
Owner and Operator  
Real Estate  
Used the software for: Less than 6 months

### "It's helped a ton"

August 31, 2022

5.0

I like it but feel like I haven't had the chance to use it to it's full potential b/c of how long it takes to get used to ALL it's features. I'm a bit frustrated at some of the automated messaging that I don't have control over!

Pros

\-automation organizing the calendar between multiple OTAs and my direct booking -ease of integrations to get up and going quickly such as pricelabs -customer service via messenger is really great! I have to say I've had to contact them A LOT trying to get used to the software but they always have the right article to send me to figure out my problem.

Cons

\-the massive learning curve it takes to get used to the software -I feel like it's not very intuitive and it's very complicating to get used to it! -no customer service call line! -FIX THE ISSUES WITH VRBO!!!! It's very frustrating that Airbnb and other OTA stuff does so well with messaging but I'm STILL having to communicate with VRBO guests directly on the OTA. It would be REALLY nice if you guys could get that fixed!

Reason for choosing Hostfully

I liked that I could potentially grow my business quickly but have since realized that I won't have as many properties as I thought and will probably look for another product that is cheaper and does a bit less. I

Review Source

MS

Michael S.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "A Complete PMS for our Vacation Rental Management Company!"

July 23, 2019

5.0

Orbirental has saved our team countless man hours of work and anytime we’ve encountered an issue it has been addressed and resolved promptly. The integrations and ease of use make this product invaluable to our operation.

Pros

From the start, \[SENSITIVE CONTENT HIDDEN\] and the team were quick to respond to help us get set up and work through any issues we encountered. We utilized the booking engine to build out our website and the automated messages saved us countless hours of work.

Cons

My only complaint would be a few missing feature such as some smaller individual integrations with Airbnb such as an auto message respond for Airbnb inquiries and last minute pricing. However, the team continues to roll out new and improved updates and functionality.

Alternatives considered

[Rentals United](https://www.capterra.com/p/139850/Rentals-United/)[iGMS](https://www.capterra.com/p/157033/iGMS/)[GuestWisely](https://www.capterra.com/p/117297/365villas/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Reason for choosing Hostfully

Features and functionality fit our company’s needs making Orbirental the obvious choice.

Review Source

Response from Hostfully

July 11, 2024

Hello Michael, Thank you for your comprehensive review! We're delighted to hear that Hostfully has been a complete PMS solution for your vacation rental management company. It's great to know that our team was quick to respond and help you get set up, and that the booking engine and automated messages have saved you countless hours of work. We appreciate your feedback on the missing features, such as individual integrations with Airbnb for auto messaging and last-minute pricing. We're continually working on rolling out new updates and functionalities to improve our platform. It's wonderful to hear that Hostfully has saved your team significant time and that any issues have been promptly addressed. We're glad the integrations and ease of use have made our product invaluable to your operations. Thank you for choosing Hostfully based on its features and functionality. Your feedback is crucial as we strive to enhance our services.

Stefano A.  
RedE Rent  
Marketing and Advertising  
Used the software for: 6-12 months

### "A great service that continues to grow and improve!"

August 30, 2022

4.0

Pros

It's fairly easy to onboard/get started. There's plenty of room to grow your operations and create automated systems for maximizing your time/output. Plenty of 3rd party software integration (including their fantastic/affordable guidebook solution) and a responsive support team make this a great solution for our business.

Cons

Currently, there is not currently an app, and certain aspects of the software are not quite as intuitive and robust as they could perhaps be (it feels very much like a WordPress site). Once you get the hang of things it's pretty smooth sailing though.

Alternatives considered

[PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[Turno](https://www.capterra.com/p/166734/Turno/)

Review Source

Response from Hostfully

September 16, 2022

Thank you for your kind feedback, Stefano! We're thrilled to know you enjoy the automated settings of the PMS and make the most of our brilliant Guidebook as well as the integrations. The app is coming very soon so we hope you would love it! Our support team is here for you anytime.

SH

Sebastian H.  
owner  
Hospitality  
Used the software for: Less than 6 months

### "after three months of subscribing, still only have half a system working. no customer support to fix anything in under two weeks. "

February 15, 2024

2.0

It has not been a good experience, and the things they promised might not be ready for months, and the issues I'm having probably won't be resolved for another several weeks.

Pros

kind, yet unhelpful staff. But besides this, their system is slow to onboard some OTA's and does NOT link for previously reserved bookings. So this is NOT a good system if you have over 20 listings since you'd need to check ALL properties daily for any changes, modifications, messages, or cancelations, on reservations made previous to the day the sync for that specific OTA takes place.

Cons

over worked employees have a two week response time, and it's uncertain that in those two weeks you will even have a resolved question, just an answer that you might have to wait another two weeks for a follow up.

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)

Reason for choosing Hostfully

I chose this due to the slightly lower price, but I regret the $5 savings since half of the system does not even work right now.

Switched from

[iGMS](https://www.capterra.com/p/157033/iGMS/)

I made the switch based on the potential for better reporting and software integrations which they promised me would be ready 3 months ago now.

Review Source

MS

Michael S.  
Ceo  
Hospitality  
Used the software for: 2+ years

### "Great software"

February 16, 2024

5.0

Pros

The software is easy to use and easy intuitive. Great integrations

Cons

Support can be a little slow and the reporting could be better.

Review Source

Response from Hostfully

July 11, 2024

Hello Michael, Thank you for your review! We're glad to hear that you find Hostfully easy to use and intuitive, with great integrations. We appreciate your feedback regarding the speed of support and the reporting features. We're continuously working on improving these aspects to better serve you. Thank you for sharing your experience with Hostfully!

ML

Merg L.  
Reservation Manager  
Hospitality  
Used the software for: 6-12 months

### "Easy to use"

April 18, 2023

5.0

To have control of all of our listings, creating reports and making sure to have the details for everything in each listing.

Pros

It is easy to understand it from the beginning and the customer service is super top for any question and they explain all very well.

Cons

They have incredible support and they are open to improving the system or giving us recommendations on what is best for the system according of our needs.

Reason for choosing Hostfully

To have all in one site and to have more control of everything

Review Source

Response from Hostfully

May 1, 2023

Thank you for your kind review and for sharing your positive experience with our platform, Merg. We are glad to hear that you found our system easy to use and that our customer service team was able to provide you with helpful support. We appreciate your feedback regarding our openness to improving the system and providing recommendations based on your needs. We are thrilled to have been your property management platform choice and that we facilitate the report making process for you. Thank you for choosing Hostfully, and we look forward to serving you in the future.

MP

Michele P.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Don't second guess Hostfully! "

February 20, 2024

5.0

Pros

The onboarding was relatively easy and I had great support. The instant message system for support is great, which I use a lot!

Cons

I'm aware that there are some functions within Hostfully that I haven't utilized, and I'm interested in attending a Hostfully webinar designed for users like me. This session would help me better understand the functions I'm not currently using or might be using incorrectly once I'm up and running. There is a lot of information at the beginning so it is overwhelming.

Review Source

Response from Hostfully

March 8, 2024

Hello Michele, It's great to hear you've had so much success working with our support team. Along with that, we understand there are a lot of features for people to learn on the platform. If you ever need more information on a webinar or would like to request extra help please don't hesitate to reach out to our team at support@hostfully.com or chat with us on help.hostfully.com.

WD

Warren D.  
Director  
Hospitality  
Used the software for: Less than 6 months

### "Great experience"

February 14, 2024

5.0

Again, wish we had moved sooner. Everything is user friendly and we have support 24/7.

Pros

Everything so far has been so easy. After Using Villas 365, we were very worried about the onboarding stage but it was such a breeze and we wish we did the move sooner.

Cons

Booking.com is not that great on Hostfully, unfortunately Hostfully doesnt have all features/amenities that pulls through to the Booking.com profile which affects our page score. They are working on this however.

Reason for choosing Hostfully

The automation of everything had us sold, the system is super easy aswell.

Switched from

[GuestWisely](https://www.capterra.com/p/117297/365villas/)

Villas 365 was a horrible system. No support what so ever and very backwards considering how advanced Hostfully is (reporting systems/intergrations). Villas was also much more expensive and you were getting much less.

Review Source

Nick H.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Early User...and Hostfully Continues to Add More Relevant Features"

June 18, 2020

5.0

Hostfully is allowing us to grow in a more organized manner, allowing us to better manage our properties and providing us a competitive advantage.

Pros

Hostfully has allowed Osa Property Management to grow from managing just a couple of homes and each of us sending out numerous emails during the rental cycle, to now, where we have total calendar control, fully integrated to numerous other sites and auto-triggered communications with renters and travelers.

Cons

I didn't take the time to learn the software early on and under-utilized its functionality. It can do so much, and it is all relatively easy and intuitive, but it just takes some time to study and to practice. The customer service at Hostfully is wonderful!! They are quick to respond to questions and will provide solutions to every question I've had through the years.

Reason for choosing Hostfully

I chose Hostfully because when I was evaluating several platforms, their customer service always responded quickly. Other companies never returned my emails.

Review Source

JO

Janice O.  
Owner Manager  
Hospitality  
Used the software for: 1-2 years

### "Positive review "

October 29, 2023

5.0

Positive overall experience with Hostfully except the guide book.

Pros

Help with on boarding was import for me and much appreciated.

Cons

Calendar is easy to see all properties and pricing functions with ease.

Reason for choosing Hostfully

Help on boarding was offered by Hostfully.

Switched from

[MyVR](https://www.capterra.com/p/127432/MyVR/)

Company sold and new owners had their own software which was a nightmare.

Review Source

Response from Hostfully

November 3, 2023

Thank you for your positive review of Hostfully, Janice. We're glad you found our onboarding support helpful and It's great that you find our calendar and pricing functions easy to use for property management. Thank you for choosing Hostfully.

JM

Jennifer M.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Enjoy Hostfully"

August 31, 2023

5.0

It has been an overall positive experience and a step up from Smartbnb

Pros

Relatively intuitive integration of multiple listing platforms

Cons

It can be complex and seems to run into periodic issues when other integrated platforms make changes.

Reason for choosing Hostfully

seemed to be a good choice for a moderate number of properties - platforms like Guesty seemed too expensive given our number

Review Source

Response from Hostfully

November 8, 2023

Thanks for the positive feedback, Jennifer! We're thrilled to hear you enjoy Hostfully's intuitive integration and find it a good fit for your growing number of properties. We appreciate your trust in us and are committed to providing a seamless experience despite occasional changes from other platforms. Thanks for choosing Hostfully!"

AM

Amanda M.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Great STR Management Software"

March 2, 2023

5.0

Pros

The price is unbeatable and the features are everything needed for a small company to be run like a large one.

Cons

It can take some time for training to learn all the bells and whistles but growing with the company we have seen many updates and we look forward to continuing to see the program get better.

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Reason for choosing Hostfully

The pricing for the size of our company was unbeatable and the customization allows us to scale.

Review Source

Response from Hostfully

March 7, 2023

Hi Amanda, Thank you for taking the time to leave such a positive review! We are glad to hear that our pricing is unbeatable and that the customization options have allowed you to scale your business. We are thrilled to hear that our features have been able to meet the needs of your company helping you operate like a larger one. We appreciate your feedback and look forward to continue working together, Thank you again for choosing Hostfully! :)

LV

Lindsay V.  
Owner operator  
Hospitality  
Used the software for: Less than 6 months

### "Multi- rental owner… not sure it’s worth it"

August 23, 2023

4.0

Great start and then quickly went down hill - I may abandon it soon!

Pros

Onboarding was great! Lots of help but then it stopped there… seems like I have to google everything I need help with When an issue arises like - security deposit not auto refunding or rentals not auto connecting to their suggested cleaning app- they say it’s a bug. So it’s lots of extra work to make sure things are actually linked. Features are available but no education on how to use them - except a blog sent out

Cons

White labeling your website- near impossibleIntegration of vrbo what a hassle! Direct bookings are clunky sometimes they don’t send out an email to the intended person

Alternatives considered

[Vrbo](https://www.capterra.com/p/233391/Vrbo/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Reason for choosing Hostfully

I heard a podcast from the owner it was great

Review Source

Response from Hostfully

November 14, 2023

Thank you for sharing your feedback, Lindsay. We appreciate your positive comments on the onboarding process. We're sorry to hear about the challenges you've faced. We're actively working to address these concerns and provide more educational resources for our users. Your feedback is highly valuable, and we're committed to improving your experience. Thank you for choosing Hostfully.

FD

Fernando D.  
CEO  
Hospitality  
Used the software for: 1-2 years

### "Hostfully review "

May 11, 2023

5.0

Time

Pros

The price and how easy it is to use…

Cons

It needs to be more comprehensive in the area of analytic and reports

Reason for choosing Hostfully

Cost and easy of use

Switched from

[Kigo](https://www.capterra.com/p/274975/Kigo/)

Cost

Review Source

ET

Erin T.  
Owner / Property Manager  
Hospitality  
Used the software for: 1-2 years

### "Hostfully Helps! "

August 30, 2022

5.0

Been great! Looking forward to opening more doors with Hostfully.

Pros

Hostfully has been able to streamline my property onboarding and makes it much easier to have your properties on multiple channels without getting double bookings. The Hostfully customer service team is amazing and very helpful. Always there for me when I have questions.

Cons

Hostfully needs an APP!! Why do VRBO Inquirys not got through Hostfully? Admittedly, most of these are spam or fake inquiries, but just wondering why.

Review Source

Response from Hostfully

September 15, 2022

Thank you so much for your kind review, Erin! We're happy to know the PMP makes your life easier We strive to provide superior customer service and it's great to hear we hit the mark for you. Hostfully app is coming very soon, we hope you would enjoy it! We look forward to growing our partnership with you.

TM

Terry M.  
owner  
Real Estate  
Used the software for: 2+ years

### "Ups and downs"

August 30, 2022

4.0

good

Pros

shared calendar, auto messaging, ease of changing descriptions etc on all platforms, ability to use for own website

Cons

Initially the support sucked! When there were issues, it took too long to resolve, and it was "read this and figure it out yourself". I was also frustrated that it seemed to always be someone elses fault, like vrbo,or c.c processor etc.. when often it was hostfullys issue. Now the availability for help is much better.

Reason for choosing Hostfully

text messaging, which I thought was going to be two way, but ended up being only one way

Review Source

Response from Hostfully

March 17, 2023

Thank you for taking the time to share your feedback with us, Terry. We're glad to hear that you find the shared calendar, auto messaging, and ease of changing descriptions useful. We appreciate your continued support and hope to provide you with an even better experience in the future. :)

SW

Sarah W.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Great options"

October 27, 2023

5.0

loved it. Actually Staci was my onboarding agent at first and pablo took over. he went over and beyond.

Pros

Visually appealing easy to navigate Onboarding was amazing! thank you great customer service

Cons

Email templates took me the longest - woudl love to see more of a professional look some of the automatic templates that I don't use often go out and look way different than my emails - so more development there. A lot of cut and pasting.

Switched from

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)

ownerrez was too hard - and we only have 3 properties

Review Source

Response from Hostfully

November 6, 2023

Thank you for taking the time to share your experience with us, Sarah! We're thrilled to hear that you find our platform visually appealing and easy to navigate and that you find our Customer service great! Your feedback on email templates is valuable, and we'll work on enhancing their professional look and usability. We're also delighted to hear that your onboarding experience with Staci and Pablo was exceptional. Thank you for your review and for choosing us!

Similar Products

Featured