# Page 6 | Hostfully Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Hostfully the right Vacation Rental solution for you? Explore 235 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/187827/Property-Management-Platform/reviews --- Hostfully 4.2 (235) [View alternatives](https://www.capterra.com/p/187827/Property-Management-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Hostfully ## Showing most helpful reviews Showing 126-150 of 235 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DO David O. Owner Hospitality Used the software for: 2+ years ### "Fairly good product " September 8, 2022 4.0 Good customer service Pros Synchronization with other platforms (Booking.com, Airbnb, VRBO, etc. ) Cons Payment collection with Booking.com is always a problem can causes the most work for me. And not able to capture all reservations when someone makes multiple bookings through Booking.com. I have to manually enter the reservations and block out calender when clients make mulitple room reservations. Reason for choosing Hostfully I was fairly new to the hospitaly field and came across Hostefully or Orbirental when they were somewhat new and signed up for their service. Review Source Response from Hostfully September 18, 2022 Thank you for your kind review of our software and our team, David! We really appreciate you taking the time to share your experience with us. We are continually improving the synchronization to meet expectations like yours. We're always here to support you further! JG Jerry G. Owner Hospitality Used the software for: 2+ years ### "Great Service" September 5, 2023 5.0 Best customer service Pros Ease of use once the systems are set up. Cons A bit difficult to set up templates and triggers. Would also like them to have SMS and APP Reason for choosing Hostfully Friendly service Review Source Response from Hostfully November 6, 2023 Thank you for your review, Jerry! We're delighted to hear that you find Hostfully to be a great service with ease of use once systems are set up. Your feedback on templates, triggers, and your suggestions for SMS and an app are valuable to us, and we'll continue to work on improving these aspects. We greatly appreciate your kind words about our customer service. Thank you for choosing us! RHD Randi Hjelm D. Owner Hospitality Used the software for: 6-12 months ### "Amazing platform" August 22, 2023 5.0 It has all the functions I need for running my business smoothly. Pros This is the most amazing platforms I have tried. And it has it all, no need to switch to another system, because this just works 100% and makes my job so much easier and quicker. Cons The still need to implement the Faroe Islands as a country and I am looking forward to that happens. Alternatives considered [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Hostfully It had more featuera than the others and for a better price. Review Source Response from Hostfully November 14, 2023 Thank you for your glowing review, Randi Hjelm! We're thrilled to hear that Hostfully has made your job easier and quicker and that you find our platform Amazing! Your feedback on country inclusion is noted, and we'll strive to continuously improve. We appreciate your trust in Hostfully and are here to support your ongoing success. Thank you for being such a loyal customer! RM Ruth M. Owner & Chief Vacation Officer Hospitality Used the software for: 1-2 years ### "A solid software choice" September 7, 2022 5.0 I like Hostfully. It is fairly easy to learn and use and it really helps me in my vr business. Pros I love that Hostfully enables direct booking from my website and integrates seamlessly with Airbnb and Booking. The onboarding and customer service is excellent. Cons There is NO app. Apparently, an app release is coming for 2023. I am waiting! Alternatives considered [Zeevou](https://www.capterra.com/p/202366/Zeevou/) Reason for choosing Hostfully Loved the demo, functionality and price was competitive. Switched from [Lodgify](https://www.capterra.com/p/131924/Lodgify/) I did not like Lodgify. Hard to use, bad customer service and expensive. Review Source Response from Hostfully September 18, 2022 Thank you for the amazing review, Ruth! We're happy to know you're loving your Hostfully experience so far and enjoyed your onboarding process. The app is coming really soon and we hope you would love it! Thank you for being such a lovely customer, we count ourselves lucky to have you. :) AAM Allison A M. Owner Hospitality Used the software for: 1-2 years ### "Hostfully Review" February 15, 2024 5.0 We had a very negative experience with a different property management platform before switching to Hostfully. Hostfully has been fantastic, very easy to implement, and we have confidence in the accuracy of the platform. Pros We have had nothing but a positive experience with the Hostfully platform. It is intuitive in nature, and has been very easy for us to implement in our business. We have also found the customer service team to be very responsive and helpful! Cons We would like to see video supported in the property listings. Review Source BW Brooke W. Owner Hospitality Used the software for: Less than 6 months ### "Worst platform anf customer service" August 25, 2023 1.0 HORRIBLE. I don't know how any business functions on this platform. Pros The platform is difficult to use and customer service is non existent. Can connect to booking channels and cant get help from customer service. Cons The app has very limited functionality and their platform is not mobile friendly making you a slave to your computer. Major difficulty connecting to channel partners... booking.com, VRBO, cahrge automation. Ive been trying for months to get connected. Customer service is only via chat bots. Takes hours for a real person to respond and days-weeks to get anything fixed. In the process of switching platforms now. Review Source Response from Hostfully November 14, 2023 We are sorry to hear about your experience, Brooke. We apologize for the difficulties you've faced with the platform and customer service. Your feedback is valuable, and we understand the frustration. We're actively working to improve our services, but we understand your decision to explore other platforms. Please note we have a Mobile App so you can be able to use the system in your phone! Thank you for sharing your concerns! AS Aditya S. CEO Hospitality Used the software for: 6-12 months ### "Hostfully - an excellent propery management platform" May 12, 2023 5.0 Hostfully has been great and helped us managing our properties and listings with consumate ease and efficiently. It has greatly enhanced our productivity and overall efficiency. With Hostfully, we expect to grow our portfolio and increase the number of listings much quicker and offer exceptional support to our guests and homeowners. Pros The Pipeline view is extremely useful and simplifies management of the complete guest experience cycle. Creating new propery listing is also very easy and simplified. Cons Direct Booking Website and the website builder is not so great. We are looking for more flexibility and better features. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[iGMS](https://www.capterra.com/p/157033/iGMS/)[GuestWisely](https://www.capterra.com/p/117297/365villas/) Reason for choosing Hostfully Better features, competitive pricing, excellent support Review Source EK Elena K. COO Leisure, Travel & Tourism Used the software for: 6-12 months ### "Worth it's money!" October 31, 2023 4.0 My overall experience so far is very good! Hostfully has many features, automations and potential! It makes our work much easier, fun and professionally. Pros Easy to use, many capabilities & automations, a comprehensive pms for vacation rentals Cons Its very, very, very slow! Please fix it! Sometimes, I think my brain runs with 100km/h and Hostfully only speeds up to 20km/h and this makes it very frustrating, especially when you are in a hurry to do things! The same happens with the mobile app! Review Source Response from Hostfully November 2, 2023 Thank you for your feedback and for highlighting the positive aspects of Hostfully. We truly appreciate your support, Elena. We understand your concern about the speed and are actively working to address this issue. Your feedback helps us improve, and we aim to make your experience even better. If you have any more suggestions or encounter any issues, please feel free to share. We're here to enhance your vacation rental management experience. JT Junie T. Operations Manager Hospitality Used the software for: 6-12 months ### "Feedback on synching issue with Booking.com and working with the customer success team" November 2, 2023 5.0 We've been having issues with our listing names showing wrong names and this issue is still on going. Pros The available and responsive chat support. Cons Their sync to Booking.com has a lot of flaws unlike the other OTA's and we've been working with their success team for more than 2 months already just to find a resolution. Review Source Response from Hostfully November 8, 2023 Thanks for sharing your experience, Junie. We appreciate hearing you enjoy our chat support, and we're actively working on improving the sync process with Booking.com. We are glad Success team helped you to solve the issue, Thanks for your understanding and for choosing us! AK Andrew K. Property Manager Hospitality Used the software for: 1-2 years ### "Great all around value" March 6, 2023 5.0 Pros Hostfully is great for a centralized calendar across multiple channels (ie VRBO, AirBnB, etc). We use many of third-party integrations such as Stripe and Turno for payment processing and cleaning management. Cons The mobile app leaves a little be to be desired, but is functional. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Hostfully The overall cost was much less than the compeitors. Review Source Response from Hostfully March 10, 2023 Thank you for your 10/10 review, Andrew! We're thrilled to hear that Hostfully has been helpful for managing your calendar across multiple channels and that you've found our third-party integrations useful. We appreciate your feedback about the mobile app and will keep working to improve it. It's great to hear that our pricing was also competitive. Thanks again for being such a loyal customer! :) AAC Andrei Antonio C. Co-Founder Hospitality Used the software for: 1-2 years ### "Solid, Great user experience and amazing customer support team" September 9, 2021 5.0 I have been using Hostfully for more than 1 year now, moving here from Vreasy. I've found Hostfully easy to use, with a great onboarding process, offering a solid PMS with a built-in channel manager. The team is great,knowledgeable and quick to respond to any question so you definitely feel taken care of. The Guidebook is great to focus on guest experience and differentiate yourself from the market competitors and with a solid APP center, you have all of the features needed and add ons to ensure you can optimize everything around your vacation rental business. Pros Easiness of onboarding and autonomy during the process Solid PMS with all needed features and great user experience. The app center offers a lot of add-ons to add value to your business and it's all integrated in the core Hostfully products Cons We have not found a lot of cons with Hostfully... There have been some bugs, but very few and not critical which have always been resolved quickly. Review Source JW Jeff W. Owner Hospitality Used the software for: 1-2 years ### "Work in progress" November 1, 2023 3.0 Love/hate. I love it when it works as intended but there is still much to be desired and customer support is incredibly inept. Pros Once set up properly, platform works pretty well with occasional hiccups. Cons Very cumbersome set up and customer support is not good. Review Source Response from Hostfully November 8, 2023 Thanks for sharing your thoughts, Jeff! We're glad to hear it works well for you at times. We're taking note of your feedback on set up and customer support to keep improving. Appreciate your honesty BT Bianca T. Landlord Real Estate Used the software for: 6-12 months ### "Great software " February 28, 2023 5.0 I have really enjoyed using it. It has helped us tremendously with the management of our short term rentals. Pros This software has made running our short term rental business so much easier. I love the calendar view where I can look at all of my properties side to side. I also love the cleaner management and the cross platform management capabilities. Cons The app needs work. It is buggy and sometimes causes frustration. Review Source Response from Hostfully March 7, 2023 Hi Bianca, thank you for taking the time to leave such a lovely review! We are thrilled to hear that our software has made managing your short term rental business easier, and that our calendar view and cleaner management features have been helpful. We apologize for any frustration caused by the app, and want you to know that we are working to improve its functionality and stability. We appreciate your feedback, thank you for choosing our software, Hostfully, to manage your short term rentals! :) JB Jaren B. Owner Hospitality Used the software for: 1-2 years ### "Works well in most regards. Expensive though." September 7, 2022 4.0 works well but better products for less price available. Pros ability to manipulate listings in each channel centrally. Cons expensive and does not include guidebooks which is a major disappointment given the price. Reason for choosing Hostfully polished product. Review Source Response from Hostfully February 23, 2023 Thank you for your feedback, Jaren. We appreciate your positive comments regarding the functionality and polish of our system. We understand your concern about the cost, we strive to offer competitive pricing and will take your comments into consideration for future improvements. Thank you for considering our product :) S@ Spencer @. CEO Leisure, Travel & Tourism Used the software for: 6-12 months ### "Orbirental is a next generation VR platform at the leading trend of technology" June 8, 2017 5.0 Pros I have been really impressed by the functionality of the Orbirental Property Management Software. I started a full-service vacation rental business in Coachella Valley, CA approximately 1 year ago, and we have been growing quickly with large 5+ bedroom properties will hotel style amenities all in the Indio/La Quinta area. Orbirental has full integrations with the booking platforms, including Airbnb, Homeaway/VRBO, TripAdvisor and Booking.com, which has allowed us to expand our reach to the worldwide traveller market. Orbirental also provides great integrations with the newest and greatest technology partners so we can utilize the benefits of dynamic pricing, guest books, channel managers, keyless locks, email marketing software, along with many more tech companies that are emerging every day in this dynamic and fluid industry. Orbirental has an innovate and easy to use interface for managers, staff and guest inquiries. The lead management pipeline is what Orbirental has mastered at the core of its PMS, but there are so many useful integrations that make Orbirental a truly one-stop shop for any size management company that wants to stay at the leading trend of technology and run their business efficiently and effectively. I highly recommend Orbirental for the modern vacation rental property management company! Cons Orbirental does not provide a website builder but can help vacation rental management companies build a customer and highly optimized website instead, using their API for data synchronization and payment processing. Review Source KM Kelly M. Owner Capital Markets Used the software for: 1-2 years ### "Very time-consuming and frustrating software with dismal customer service" August 29, 2023 3.0 Overall this software has been a time killer and features are not intuitive -- seems very behind the times and cumbersome. Would not recommend. Pros You will eventually get help from the customer service chat after waiting 40 minutes to an hour with each question on chat. They seem to forget about you while helping others and it eats your day away. Currently having a simple conversation over chat for 5+ hours. Simple things that should be answered. Painful! Cons The features are messy, email communication formatting is confusing and not clean, non-intuitive software that is lacking, customer service will consumer your entire day trying to get answers. Review Source Response from Hostfully November 8, 2023 I'm sorry to hear about your frustrating experience, Kelly. This is not the level of service we aim for, and your feedback is important. We're actively working on improvements, both in software features and customer service efficiency. Your insights are valued, and we appreciate your patience. Thank you for sharing your concerns. MS Melissa S. Guest Services Manager Real Estate Used the software for: Less than 6 months ### "Not My Favorite" August 30, 2022 3.0 We ultimately made the decision that Hostfully was not a good decision for our business, and offloaded immediately due to a) calendar sync errors, b) poor treatment and support from Hostfully's team, and c) limitations. Pros I enjoyed that it was easy to use and navigate. Cons We had issues with Hostfully on the Support and platform integration side. Support gave me the runaround, and we also felt we received poor treatment from the team. There are limitations in the product such as pricing features and it's not user-friendly at all. Alternatives considered [Hosthub](https://www.capterra.com/p/171809/Hosthub/) Reason for choosing Hostfully We chose it due to its cheaper pricing than Syncbnb and could sync our calendars. We experienced a lot of issues integrating with VRBO and Wheelhouse, and feel we were blamed when we had nothing but great communication along the way, and VRBO felt Hostfully miscommunicated with us. Review Source Response from Hostfully September 12, 2022 Thank you for your review, Melissa! We're glad to know you found our product easy to use and navigate. We regret to know you felt you received poor treatment from our support team, that is not how we want to come across at all. Most people love our support and find us very helpful. We flagged your experience and sent it to the leadership team. ET Eddy T. Owner Real Estate Used the software for: Less than 6 months ### "Need some major improvements " May 8, 2023 3.0 Pros The tech support is something which keep me here as they offer great help. Cons Hostfully is a basic property management software which sync with other big channel management. Lot of things you simply cant do or simply get it done from their platform. Definitely need more works. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Hostfully Price & initial sales support with demo Review Source Response from Hostfully July 10, 2024 Hello Eddy, Thank you for your feedback. We're glad to hear that our tech support has been a strong point for you. We appreciate your candid comments about the need for more functionality and improvements. Your insights are valuable as we work on enhancing our platform to better meet your needs. Thank you for choosing Hostfully based on price and initial sales support with the demo. If you have any specific suggestions or need further assistance, please reach out to support@hostfully.com. WP Wendy P. Owner Hospitality Used the software for: 1-2 years ### "Makes Managing a vacation rental easy!" January 8, 2023 5.0 Hostfully has made managing two properties that I own so automated that this doesn't take much time in my busy schedule. Pros Integrates with most OTA's, other useful software like smart locks, housekeeping, pricing and has great automation! Cons The Only thing I don't like is I can't speak with a live person if I'm really having trouble figuring out something. Alternatives considered [Zeevou](https://www.capterra.com/p/202366/Zeevou/) Review Source Response from Hostfully February 16, 2023 Thank you so much for the great review, Wendy! We're delighted to hear Hostfully made managing your properties so automated that makes easier your working time! It's great to know that you enjoy our integrations and we value your feedback on our service support, we will forward your suggestion to our team. Thanks for being a loyal customer! :) DW Denise W. Lodging Manager Hospitality Used the software for: 2+ years ### "Hostfully has made my job SO easy!" May 2, 2023 5.0 Pros Hostfully is the all in one product that you need for any type of property rentals. I can do everything for multiple properties and websites on this one platform, if you don't have this...you need this! Great customer service and quick with answers. Cons At this point in time, there really is nothing that I am having a problem with. Review Source LE Louis E. Property Manager Investment Management Used the software for: Less than 6 months ### "Hostfully - The low cost alternative to guesty" August 31, 2023 4.0 Very good, has been super useful Pros I like the cost vs what you receive. Although the features could all use tweaking, and the interface is a littl Cons Alot of glitches and features that need to be improved. Most of all, would like the team to work on the LAGGINESS of the page. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Hostfully Price structure Review Source Response from Hostfully November 8, 2023 Thanks for your review! We're glad you find value in our cost-effective solution. We appreciate your feedback on features and interface, and we're actively working to address glitches and improve performance, especially lag. Your insights are invaluable as we strive to make Hostfully even better. Thanks for choosing us! :) AB Alex B. IT Head Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great platform with fantastic customer service." September 29, 2021 5.0 Pros The pipeline functionality is great and there's lots of intuitive functionality. Any time there's been any issue, whether a bug or confusion, the team has been lightning fast in their response and always willing to help. Cons It's still rough around the edges in some departments. The owner portal is pretty basic and the reports functionality is rather simple but these are all being iterated on and improved so I have no doubt they will reach a more than satisfactory level soon enough. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty](https://www.capterra.com/p/159377/Guesty/)[Kigo](https://www.capterra.com/p/274975/Kigo/) Reason for choosing Hostfully Pricing, size and customer satisfaction. Review Source AA Ashley A. Co-Founder Real Estate Used the software for: 1-2 years ### "Good not great" August 28, 2023 4.0 Pros Good integrations available; we like the reporting feature and owner portal; auto messages are easy to create. Cons There seems to be issues with automated messages not sending. Support hasn't been able to help with this. We also don't like the inbox- it's confusing and not very user friendly.We also don't like how a phone number cannot be notified if there is a guest message. The only way to know is to check the inbox constantly. Review Source Response from Hostfully November 14, 2023 Thanks for your feedback, Ashley! We're glad you find value in our integrations, reporting features, owner portal and triggers! We're sorry to hear about the issues with automated messages and the challenges with the inbox. We're actively addressing these concerns to enhance your experience. Your insights are important to us. Thanks for choosing Us! JW Jessica W. Property Manager Hospitality Used the software for: Less than 6 months ### "Such a great investment in making my business run smoothly!" May 12, 2023 5.0 Pros I loved that we were assigned to an onboarding specialist who gave us specific tasks to perform in advance of each meeting. This really expedited the process of getting our places listed on Hostfully. It was great to have someone knowledgeable to ask questions to along the way Cons I have not quite figured out how to use the app on my phone for responding to queries in the inbox. I wish that were a little more intuitive, but I really haven't spent much time figuring it out yet so it could be me. Review Source Response from Hostfully July 10, 2024 Hello Jessica, Thank you for your wonderful review! We're delighted to hear that the onboarding specialist helped expedite the process of getting your properties listed and provided valuable support along the way. We appreciate your feedback about the app and will work on making it more intuitive for responding to queries in the inbox. If you need assistance, please reach out to our support team at support@hostfully.com. Thank you for choosing Hostfully and sharing your positive experience! Your feedback is invaluable as we continue to improve our platform and services. DZ David Z. President Real Estate Used the software for: 2+ years ### "Couldn't operate without Hostfully" May 9, 2023 5.0 Pros The platform and the people are amazing. They're always growing and working to improve all that they do. Cons Templates & Triggers. Way too complicated. Reason for choosing Hostfully Felt like the "sales pitch" wasn't a pitch, and that Hostfully would be a partner to us, with us, and for us. Review Source Similar Products Featured