# Page 8 | Hostfully Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Hostfully the right Vacation Rental solution for you? Explore 235 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/187827/Property-Management-Platform/reviews

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Hostfully

4.2 (235)

[View alternatives](https://www.capterra.com/p/187827/Property-Management-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Hostfully

## Showing most helpful reviews

Showing 176-200 of 235 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ER

Emmanuel R.  
Office Manager  
Hospitality  
Used the software for: 1-2 years

### "Review"

August 30, 2022

5.0

Excellent

Pros

The easy integration with other apps and the custom templates.

Cons

It keeps freezing sometimes, or taking too long loading.

Review Source

Response from Hostfully

September 18, 2022

Emmanuel, we're thrilled to know you enjoy the PMS with its functionality. We are always here to support you. Thank you for your kind review!

HB

Hanni B.  
CEO  
Hospitality  
Used the software for: 2+ years

### "Amazing PMS"

January 30, 2024

5.0

Pros

Is the most completed PMS in the market, with the best integrations.

Cons

Everything is great so far (2+ years of using it)

Review Source

James G.  
Founder  
  
Used the software for: Less than 6 months

### "Great looking and easy to use software"

January 10, 2018

4.0

Pros

Great integrations to other vacation rental services. Channel manager lists your properties on many channels with the flip of a switch. The Wordpress plug-in looks great on my website, I was able to get bookings and payments seamlessly within 30 hour of starting a free account.

Cons

I think it is still pretty new so there is some functionality missing that they are working on. Not a huge customer service department but they seem to do the best they can.

Review Source

Response from Hostfully

July 10, 2024

Hello James, Thank you for your review! We're thrilled to hear that you find Hostfully great-looking and easy to use, and that you appreciate the integrations with other vacation rental services. It's fantastic to know that our channel manager and WordPress plug-in have been effective in listing your properties and facilitating bookings and payments seamlessly. We appreciate your understanding regarding the new functionalities we're working on and the size of our customer service department. We're continually striving to improve and expand our services. Thank you for choosing

JS

John S.  
Director  
Hospitality  
Used the software for: Less than 6 months

### "Unhappy"

May 9, 2023

2.0

Poor. Nothing works. Payment processors, OTAs, issues with currencies, need to try and work around everything to try and make it work for my location. I feel like not enough product knowledge was held by the people who sold it to us

Pros

The user experience is good. The system is easy to navigate

Cons

I feel like we have the wrong partner. Hostfully is not good for Indonesian clients and did not warn us prior to signing up that the features we needed would not be available to us. I feel totally mislead and ripped off and will be changing to a new partner

Switched from

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)

Because hostfully promised we could have more OTAs and a payment processor that worked... But it turns out hostfully can't provide this either

Review Source

Greg C.  
Farmer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "No Refunds-Be careful before signing up"

August 24, 2021

1.0

Pros

Dealing with \[SENSITIVE CONTENT\]. So helpful and we are still hopeful that they will refund us.

Cons

It did not do what we wanted--simple integration with Quickbooks.

Reason for choosing Hostfully

Web research.

Review Source

Response from Hostfully

July 10, 2024

Hello Greg, Thank you for your feedback. We're glad to hear that you had a positive experience dealing with our team member. We apologize for any issues you encountered with the QuickBooks integration. If you have further concerns or need assistance with your refund request, please reach out to our support team at support@hostfully.com. We appreciate your understanding and hope to resolve this matter for you.

JM

Josh M.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Hostfully met our needs at a very reasonable price"

September 14, 2021

5.0

Pros

It had all the features we needed at a very reasonable price and was quick and relatively easy to implement.

Cons

It did not have built in trust accounting, but we did not need that.

Review Source

sK

shalom K.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Excellent Property Management Software"

October 25, 2021

5.0

Pros

The team at Hostfully is super helpful. They have all the right features and allow us to easily manage 40+ units.

Cons

Their inbox needed some work but it appears they have made some changes.

Review Source

KM

Kevin M.  
Member  
Real Estate  
Used the software for: Less than 6 months

### "So far So good"

May 4, 2023

5.0

Channel integration

Pros

The onboarding support with the three sessions was helpful.

Cons

It’s complicated. Need a step by step manual so you don’t skip over anything

Reason for choosing Hostfully

More of the integrations I needed

Review Source

DV

Debbie V.  
COO  
Human Resources  
Used the software for: 1-2 years

### "Director of Operations"

November 15, 2022

5.0

Pros

The software is user friendly. The reports are great.

Cons

Learning more about the features now, but find the support teams are great.

Review Source

Response from Hostfully

February 16, 2023

Thank you a lot for your wonderful review, Debbie! It's awesome to know you find our software user friendly and we are happy to hear you enjoy our enhanced reports! We're glad you think our support team is great. Thank you again for choosing us, we truly appreciate our partnership!

PP

Philippe P.  
CEO / Co-founder  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "A very promising Vacation Rentals Management platform"

August 31, 2019

5.0

Pros

Intuitive interface and dashboard, visual representation of the sales pipeline, APIs and 3rd party software integration, partnerships, guidebooks integration, experienced and friendly support team, dynamic and involved executive team.

Cons

Overall, I wish the user interface were better optimized for mobile devices. The nature of our business is to interact with our customers, owners and service providers in the field and on the move - and smartphones are an essential platform on the go.

Review Source

PR

Patrick R.  
Business development manager  
Real Estate  
Used the software for: 1-2 years

### "Orbirental has greatly improved our productivity"

June 28, 2016

5.0

Our vacation rental software was becoming obsolete, and we were experiencing growing pains as our apartment portfolio was expending. We looked at several VR management softwares already on the market, but none were really adapted to our agency. By going with one of those platforms, we would have lost time trying to making it work instead of acquiring a tool to make us more efficient. Being part of the developing effort behind Orbirental was truly beneficial to Paris For Rent. Efficiency has improved, and our response time to inquiries is shorter. Through multi-channeling we receive more inquiries and reply to them faster. Automation of menial tasks has allowed us to free up time for our sales agents, and they can use this time to find new prospects and partner agencies. We look forward to implementing Orbirental's new features for yield management in the coming weeks. Also, great customer support .

Pros

Product is team centric. In sync with our vacation rental agency workflow. Great response from the customer servicer team.

Review Source

TM

Todd M.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Hostfully Review "

August 30, 2022

4.0

Pros

Guidebook integration with PMS, Reservation management.

Cons

No mobile app, loads slowly, interface for altering/adding properties is frustrating

Review Source

LH

Lila H.  
CEO of ALILAPV  
Real Estate  
Used the software for: 1-2 years

### "GOOD OPTION TO START WITH A PMS"

May 7, 2021

4.0

Pros

The thing that we love the most is the calendar layout you can see all your properties and a monthly calendar with all your reservations

Cons

They need to make an update in some areas and some things are very hard to work with. And also they don't have very good customer service

Review Source

Response from Hostfully

July 11, 2024

Hello Lila, Thank you for your feedback! We're pleased to hear that you love the calendar layout and find it useful for managing your properties and reservations. We appreciate your constructive comments about areas needing updates and the difficulty in working with certain features. Your feedback on customer service is also noted, and we will work on improving these aspects. Thank you for choosing Hostfully and sharing your experience!

EE

Erin E.  
Administrative Assistant  
Hospitality  
Used the software for: 6-12 months

### "Hostfully Review"

August 31, 2022

4.0

Pros

It is easy to make changes and customize

Cons

I wish the app were ready so I can more easily manage from my phone. I don't like that a lead is created when someone views dates but doesn't book. Sometimes guests think this is an actual reservation.

Review Source

Response from Hostfully

September 18, 2022

Thank you for your review, Erin! We're happy to know you find it easy to navigate and customize. The app is coming very soon, we hope you would love it! We look forward to working with you more

CA

Candice A.  
Agent / Investor  
Real Estate  
Used the software for: 6-12 months

### "Great Product"

August 31, 2023

5.0

Pros

it is a great product that allows for the users to get exactly what they are looking for.

Cons

the price is high and there are other products that are lower priced but just as good.

Review Source

Response from Hostfully

November 8, 2023

Thanks for the positive review, Candice! We're delighted to hear you find our product great. We understand concerns about pricing and are always looking for ways to provide the best value. Your feedback is appreciated, Thank you for being such a loyal customer!

cC

colette C.  
Company Director  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Casa Colette"

October 30, 2023

5.0

Very good, does all I need it to and guests are fully informed

Pros

I only have the one property, but if I had more I would use the full service you offer.

Cons

nothing very happy with what it does for my requirements

Review Source

Response from Hostfully

November 3, 2023

Thank you for your positive feedback, Colette. We're delighted to hear that you're satisfied with the functionality of our platform and that it meets your needs effectively. Your comment about how it keeps your guests fully informed is particularly appreciated, as guest satisfaction is one of our key goals. If you ever decide to expand and manage more properties, we'd be thrilled to assist you with our full range of services. Thank you for choosing us!

PB

Pierre B.  
manager  
Investment Management  
Used the software for: 6-12 months

### "work in progress"

January 18, 2023

4.0

difficult to start, lack of follow up, few kinks,

Pros

purpose which is to manage properties with fewer clicks

Cons

complexity of the software and the app is not always working properly

Reason for choosing Hostfully

the sales person was very good

Review Source

Response from Hostfully

February 13, 2023

Thank you for taking the time to provide feedback about your experience with our software. We apologize for any inconvenience you may have experienced with the complexity of the software and our Mobile App. We take all customer feedback seriously and are committed to improving the user experience. If there is anything specific that you would like to discuss or report, please don't hesitate to reach out to us directly. We'd be more than happy to assist in any way we can. Thank you again for your feedback. We value your business and look forward to the opportunity to serve you in the future.

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Affordable PMS Option"

January 26, 2020

4.0

Pros

Simple calendar view, multi-channel PMS. Connection to Key Data Dashboard, RemoteLock, Quickbooks, Airbnb, Booking, Homeaway, Wheelhouse.

Cons

Internal web booking site is awful. You really need to build your own external website via Wix or Wordpress and add Hostfully's widgets. Messaging for Airbnb only. Homeaway messaging is not supported. Templates and triggers setup is difficult.

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Futurestay](https://www.capterra.com/p/164110/Futurestay-Rental-Dashboard/)[Guesty](https://www.capterra.com/p/159377/Guesty/)

Review Source

OL

Otono L.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "Ever-evolving company with fantastic customer support"

February 28, 2023

4.0

Hostfully is growing to meet the ever changing demands of the market. They are not resting on their success so far - they continue to innovate and "wow" customers!

Pros

I love that the company is constantly improving the platform based on user feedback. They also have a fantastic customer support team.

Cons

Onboarding could have been a little smoother, but I believe the company is working on that as they grow quickly.

Reason for choosing Hostfully

The integrations, the price and the demo videos.

Review Source

Response from Hostfully

March 7, 2023

Hi Otono, Thank you for such a great review! We're happy to hear that you appreciate our commitment to constantly improving our platform and that you find our customer support fantastic. We're glad to hear that you've found our integrations, pricing, and demo videos helpful. Thank you for choosing Hostfully, and we look forward to continuing to innovate and "wow" our customers! :D

GI

Gloria I.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Review"

May 2, 2023

4.0

Pros

Their customer service associates are responsive and helpful.

Cons

I signed up to use Hostfully because I was not getting bookings from Airbnb and VRBO. My first contact with Hostfully, I was told that using Hostfully will help me get more Bookings. I was given the impression that my properties will be listed on various platforms and therefore will get more exposure which will result in more Bookings. I am still not getting enough Bookings from those platforms to sustain my business. I think it will be more useful to a host who has a lot of listings.

Review Source

GM

Grace M.  
Business Admin Manager  
Real Estate  
Used the software for: Less than 6 months

### "Helpful! "

July 7, 2023

5.0

Pros

Super helpful and easy to use for streamlining business!

Cons

I can’t think of anything that needs improved off the top of my head!

Review Source

Response from Hostfully

July 17, 2023

Thank you for your kind review, Grace. We are thrilled to hear that you find our platform super helpful and easy to use for streamlining your business. It's always our goal to provide a user-friendly experience that meets your needs. We appreciate your feedback, and we are glad to hear that you couldn't think of any improvements off the top of your head. Thank you for your support and positive feedback. We're grateful to have you as a valued customer :)

AD

ALEX D.  
Manager  
Hospitality  
Used the software for: Less than 6 months

### "ALL N ONE PLATFORM FOR SHORT TERM RENTAL MANAGEMENT"

December 5, 2023

5.0

Pros

EASY INTEGRATION

Cons

HARD TO ADD AMENITIES

Review Source

ES

Edgar S.  
Property Manager  
  
Used the software for: Less than 6 months

### "Consider other products before marrying yourself to this one!"

May 24, 2018

2.0

Direct API Connections that sort of work.

Pros

The best part of this product is the claim to directly connect via API to all the major networks including Airbnb, HomeAway/VRBO, Booking.com, TripAdvisor, and Expedia(STILL PENDING).

Cons

Nothing really works as it's supposed to. The connection to the channel sometimes fails to connect and once you can't figure out the issue their support team takes several days to get back to you on it. They then say it's not a problem on their part it's a problem with the channel. You can't get to connect more than 1 Stripe account to the platform which as a PMS software does not make sense. How would you be able to manage multiple properties owned by multiple owners and deposit to the funds to their account? Their interface and UX is sluggish at best. Navigation isn't easy.

Review Source

Response from Hostfully

January 24, 2019

Review factually wrong as Orbirental's support is usually reported as outstanding by our users, and the platform does support multiple Stripe accounts. User is obviously free of his opinions on the interface.

MP

Manish P.  
Sales Manager  
Real Estate  
Used the software for: 6-12 months

### "Perfect Solution to manage a Vacation Rental Business"

February 23, 2017

5.0

I was introduced to Orbirental by our Director who runs a vacation rental business. We had some tough time before, managing multiple lists and schedules - keeping track of the overall business. I got on with the software very quickly for its simplicity and had all data under my fingertips instantly. More importantly, we could invite other agents, sync calendars and prices from some of the top rental sites such as Airbnb and Homeaway. Even had frequent upgrades and other software tools which has made our lives convenient. My Director later on was so impressed we had rebuilt our website through them. Customer interaction is excellent through instant messages or email. Highly recommended!!

Pros

Simple, Property details can be updated easily and syncing data is faster

Review Source

CT

Christine T.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Hostfully Review"

October 27, 2023

5.0

Pros

Easy to use and implement for a new property manager

Cons

Some of the functions like adding pet/coming fees could be better

Review Source

Response from Hostfully

November 6, 2023

Thank you for your review, Christine! We're delighted to hear that you found Hostfully easy to use and implement as a new property manager. Thank you for your feedback regarding adding pet/coming fees. Looking forward to continue working together!

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