# Page 9 | Hostfully Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Hostfully the right Vacation Rental solution for you? Explore 235 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/187827/Property-Management-Platform/reviews

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Hostfully

4.2 (235)

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Last updated March 13th, 2026

# Page 9 - Reviews of Hostfully

## Showing most helpful reviews

Showing 201-225 of 235 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JO

John O.  
Business Owner  
Hospitality  
Used the software for: 1-2 years

### "We have successfully used Orbirental as booking platform for our vacation rentals for the last year"

January 11, 2018

5.0

Orbirental has enabled us to accept direct bookings for our vacation rental properties, reducing our dependency on the big listing platforms.

Pros

We have three Vacation Rental properties, with a dedicated web site for each. We use Orbirental is our back-end for lead management, calendar sync and payment processing for all of our direct bookings. The team at Orbirental has been awesome, whenever I've had a question, they reply back promptly, often within a couple of minutes.

Review Source

MP

Massimo P.  
Director  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Quick, professional and friendly"

October 19, 2017

5.0

This Software will help to grow faster and quick with your company Villa Rentals could be frustrating if you don't have good software that help manage properties the risk to duplicate task is real so Orbirental helps you to dont make mistake and focus to grow business.

Pros

very user friendly software that covers all the steps one by one , works fine for my business I highly recommend all my colleagues

Cons

the booking process is amazing and give a good overview for each booking status , the communication between us and the guest is quick .

Review Source

Response from Hostfully

July 11, 2024

Hello Massimo, Thank you for your review! We're thrilled to hear that you find Hostfully user-friendly and that it covers all the necessary steps for your business. It's great to know that the booking process provides a good overview of each booking status and facilitates quick communication between you and your guests. We appreciate your positive comments on how Hostfully helps you avoid duplicate tasks and focus on growing your business. Thank you for recommending our software to your colleagues and for highlighting the benefits of using Hostfully to manage villa rentals efficiently.

MR

Mihaly R.  
CEO  
Hospitality  
Used the software for: Less than 6 months

### "Excellent customer support"

August 17, 2016

5.0

Very slick interface and many great features but can be a little daunting to use first especially if you need to use more complex features such as credit card charging (this perhaps could be a little more user friendly) for instance. However Stephan from the head of the company is always very quick to respond and just super helpful with even with things that would be more of a responsibility of a third party to help you with. This level of support just in itself makes Orbirental a very adequate choice for PMS if you want to make sure everything is in order with your short term rental business online.

Review Source

Response from Hostfully

July 11, 2024

Hello Mihaly, Thank you for your review! We're glad to hear that you find our interface slick and packed with great features, although we understand it can be daunting at first, especially with more complex features like credit card charging. We appreciate your feedback and will work on making these features more user-friendly. It's wonderful to know that Stephan and our support team have been responsive and helpful, even with third-party responsibilities. We're committed to ensuring everything runs smoothly for your short-term rental business. Thank you for choosing Hostfully!

SR

Sean R.  
Property Manager  
  
Used the software for: Less than 6 months

### "Good, but not great."

January 19, 2018

4.0

Pros

Orbirental is great if you have 5 properties or less and want basic functionality to synchronize your listings with multiple channels. Simple, non cluttered interface and easy to use. New features and tools are forthcoming.

Cons

If you have 6 or more properties, you have to enroll in the "Pro" plan which is more than double the price of their basic "Starter" package, which only requires up to 5 properties.. I think there should be more scaleability and options to match the right plan with your portfolio size and budget.

Review Source

Response from Hostfully

April 23, 2018

Hi Sean, Thanks for your feedback. Unfortunately, we're a bit confused by this review, because for customers with more than 6 properties, we always are happy to discuss a customized and scalable implementation based on your needs. Customers have been happy with the value of the service at the Pro level, and several have even said that our Pro price point is on the low side. For customers that fall in the "middle" (between Starter and Pro) we're happy to discuss a reasonable pricing plan that makes the sense for your business. If you have more questions or feedback, please reach out to us directly: hello@hostfully.com. Sincerely, Margot Schmorak CEO and Co-Founder Hostfully / Orbirental

FZ

Federico Z.  
COO  
Hospitality  
Used the software for: Less than 6 months

### "Not intuitive"

August 30, 2022

4.0

Pros

That it connects to my direct booking website developer

Cons

Hard to use the pipeline, located bookings, it loads weird when going to the properties tabs

Switched from

[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)

Needed a direct booking website

Review Source

DP

Duran P.  
President  
  
Used the software for:

### "Finally, Vacation Rental Booking done right!"

December 11, 2015

5.0

After searching for more than 5 years for a VR Booking management system that works the way all property managers dream of, I've finally found the solution with Orbirental. The system automates the booking process in the most sensible, easy and productive way I've ever seen. And the visual tools Orbirental uses to present all stages of the booking process and how your properties are performing makes it not only super easy to use and understand, but it also informs your decision making, allowing you to tweak your operation and increase profits. When I get a new inquiry, I can see where it's coming from, I can assign it to one of our reps and follow it all the way through to booking. The calendar allows me to instantly see the availability for all properties at once, instead of having to click through multiple calendars to find the info you want. And I really appreciate the way the dashboard is designed, you always know what's going on at a glace, and the built in reports allows you to learn so much about your operation, and you can use what you've learned to adjust your strategy as appropriate so your properties perform even better. Their support is second to none and they continue to add new features while keeping things simple. If you're a property manager with more than 1 or 2 properties under your belt, I'd highly recommend you give Orbirental a try. You'll be glad you did.

Review Source

OH

Oliver H.  
Director  
Investment Management  
Used the software for: Less than 6 months

### "Property Management"

November 2, 2023

5.0

8/10 very good

Pros

Managing my day to day properties and understanding my income.

Cons

Understanding my rates and occupancy, also managing clients properties and giving them access

Reason for choosing Hostfully

Reference from a friend

Review Source

Response from Hostfully

November 3, 2023

Thank you for your valuable feedback, Oliver. We appreciate your kind words and your constructive feedback regarding understanding rates and occupancy, and managing clients' properties. We're glad to have you as a client and we'll continue working to improve your experience with us. Thank you!

CM

Chrissi M.  
Accountant  
Real Estate  
Used the software for: Less than 6 months

### "Nice Platform "

November 7, 2023

4.0

I find Hostfully to be easy to navigate and understand

Pros

As an accountant, I do like the different reports that I have access.

Cons

I would like it if the deposit and revenue reports would state where the payments came from (Airbnb, Vrbo, Hostfully, etc.)

Review Source

Response from Hostfully

November 8, 2023

Thanks for your review, Chrissi! We're delighted you find Hostfully easy to navigate. Your feedback on deposit and revenue reports is noted, we Appreciate your insights! Thank you for choosing us!

LISA M.  
n/a  
Hospitality  
Used the software for: Less than 6 months

### "Doesn't work, wipes out listing data: RUN AWAY"

September 19, 2018

1.0

Waste of time and money.

Pros

\- the UI would be nice, if the product actually worked

Cons

\- claims to integrate with VRBO, but does it only for 5 listings or more - integration with VRBO and TripAdvisor is very complicated and requires giving up payments via VRBO - when I uploaded my listing from Airbnb, then sync'ed 1) Airbnb promptly delisted my listing as being a vacation rental in a prohibited area, which it is not, and 2) my house rules, arrival directions, cancellation policy, instant-book requirements, and check-in/out times were wiped out. - when I sync'ed with Booking.com, listing data was also wiped out

Review Source

Response from Hostfully

January 24, 2019

This is a fake review and has been reported to Capterra for removal.

AL

Alexandre L.  
President  
Hospitality  
Used the software for: 6-12 months

### "Best Channel Manager on the market"

January 24, 2019

5.0

Pros

We went around the market trying to find a solution for our business and we noticed those features with orbirental that sold us : Full unlimited API, automatic payment solutions, integration with third party services, modern and fast interface and cordial support from the whole team. Low price, fast growing company and merging with Hostfully for an even more complete experience.

Cons

\- Support not 24/7 (but california business hours) - Small market in Quebec Canada for now - Nothing that is not manageable

Review Source

AD

Anson D.  
CTO  
Hospitality  
Used the software for: 2+ years

### "Just what is needed"

January 11, 2019

5.0

Pros

The software is built with the small VR manager in mind. It is easy to use with a great interface. Support is amazing.

Cons

Some aspects are US-centric and do not apply to European users.

Review Source

SW

Spencer W.  
President  
Real Estate  
Used the software for: Less than 6 months

### "Orbirental is a Great PMS for the Modern Property Manager Looking for a Fully Integrated Solution!"

January 14, 2017

5.0

Orbirental has a very automated setup and on boarding process and the team of technicians are there to make sure that everything goes smoothly. The software allows users to easily turn on and off integrations with 3rd party softwares that are extremely useful tools for running a full service property management business with streamlined operations, marketing, guest services, automation and reporting. This software is designed at its core to streamline the inquiry and booking process in an easy to use Dashboard. From being able to send custom quotes to potential guests, to syncing with dynamic pricing engines, to the plug and play calendar and booking widgets, Orbirental is a software that is very streamlined in its design and user interface, but don't let the simplicity of the UI fool you......this software is extremely dynamic and provides an integrated all-in-one solution for the modern property manager!

Pros

Easy to onboard, efficient to use, automated and extremely powerful for a full service property manager!

Cons

nothing!

Review Source

KW

Kimberly W.  
Head of Hospitality Cleaning  
Hospitality  
Used the software for: Less than 6 months

### "Hostfully Not Anymore. "

January 12, 2022

3.0

It's basic. There's nothing here that I'm finding to be fond of.

Pros

I like that you have a calendar that goes for a while. The property I manage on there has bookings up into Dec of next year! It can be updated quickly.

Cons

There is NO app for your phone. Web based only. I like the idea to hit the name of the property but it has issues wanting to show when the property is booked. My boss made me take it over because the collapsing map just is too hard to get to work.

Review Source

MS

Mike S.  
Director of Short Term Rentals  
Real Estate  
Used the software for: Less than 6 months

### "Short Term Rental software"

November 17, 2022

4.0

Pros

The transfer of properties from third party sites

Cons

Tech support. It is difficult to get help in a timely matter.

Review Source

Response from Hostfully

February 17, 2023

Hi Mike, thank you for your review! We are sorry you had a bad experience with our Customer support, every day we work to improve and give better support to our customers, we appreciate your feedback. Thank you for choosing Hostfully! :)

EK

Ellen K.  
Founding Partner  
Hospitality  
Used the software for: Less than 6 months

### "Hostfully: Reliable & complete management tool in holiday rental business"

October 29, 2023

5.0

Pros

Customer Service is of very high quality, delivering solutions and solving difficulties with a smile, approachable, interested and going the extra mile Products themselves (PMS and guidebooks) are self explanatory and easy to use and integrate

Cons

so far the PMS has not given me any issues

Review Source

Response from Hostfully

November 3, 2023

Thank you for your positive review of Hostfully, Ellen. We're glad to hear you appreciate our high-quality customer service and that you enjoy our products and find them user-friendly. If you ever need assistance or have any questions, our team is here to help. We appreciate your trust in Hostfully for your holiday rental business.

NJ

Nick J.  
Owner  
  
Used the software for: Less than 6 months

### "Awesome Property Management Software with Amazing Support! "

July 25, 2017

5.0

Great support by a great team - huge upside

Pros

The support from the ownership team has been terrific. The integrations that are live and coming to Oribirental are very exciting and one of the main reasons I switched to them. I'm looking forward to all the ways we can streamline our operations.

Cons

I'd like to see some more options on the reports and I'm told they are coming.

Review Source

Response from Hostfully

July 11, 2024

Hello Nick, Thank you for your wonderful review! We're delighted to hear that you've had a terrific experience with our support team and are excited about the integrations available and forthcoming. It's great to know that you're looking forward to streamlining your operations with Hostfully. We appreciate your feedback on wanting more options for reports and are pleased to inform you that these improvements are on the way. Thank you for choosing Hostfully and sharing your positive experience!

MS

Markus S.  
Linchpin  
  
Used the software for:

### "Best in class"

December 11, 2015

5.0

I've had the pleasure of meeting Stephen of Orbirental in person, and getting a private demo of what the software can do. I must say - it's a winner. I've literally looked at dozens of possible solutions, and all of them seemed either overblown, horribly old-school or just plain clumsy to use (or a combination of those three...). Orbirental is none of that: In spite of being a very young company, the solution is beautiful. Visually appealing, very easy to navigate, and it actually makes the workflow easier instead of even more complicated. And while its functionality may not quite yet be at the level of some of the bigger ones, it's still a winner for me: The pace and efficiency with which they manage to implement suggestions and new solutions blows me away. Seriously, after dealing with old, huge, outdated solutions, this is a fresh breeze!

Review Source

Response from Hostfully

February 16, 2023

Thank you for your kind words and for taking the time to share your positive experience with Hostfully, Markus! We are thrilled to hear that you found our software visually appealing, easy to navigate, and efficient. We appreciate your feedback and are continuously working to improve our functionality to meet our users' needs. Thanks again for your support!

CM

Caroline M.  
owner  
Hospitality  
Used the software for: 2+ years

### "Easy to maneuver thru the site"

July 19, 2019

5.0

Monthly statements are easy to produce. Entry of new properties is easy

Pros

straight forward good for the smaller company of 15+ properties good friendly support quick response

Cons

sometimes there are glitches just like every software product.

Review Source

JO

Jason O.  
Owner/General Manager  
Hospitality  
Used the software for: 6-12 months

### "Great, easy to use program for vacation property managers and hotels"

September 8, 2017

5.0

It helps manage my hotel operations.

Pros

Ease of use and partnership and integration with other useful programs/companies. Orbirental customer support is great and always responsive.

Cons

No phone app yet. Some features not available yet but are in the works include more calendar options.

Review Source

AM

Alexander M.  
  
  
Used the software for:

### "Excellent service, and great features"

April 26, 2017

5.0

I have been in the rental business for over 10 years now and have used other property management software in the past which they lead me nowhere, poor customer service, lack of features, among other things. Since I been using orbirental, my business has moved to a different direction, it is a software specially for property managers with the features I need and now I see leads coming in with little or no effort at all, customer service is top notch, quick response and available every time is need it. Channels are flawless just create your listings in orbirental and they are sent to those channels. I am pleased with the results and looking forward to seeing my business grow alongside with orbirental.

Review Source

EM

Eric M.  
CEO  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Working with Orbirental"

January 18, 2017

5.0

We've recently completed a project to initiate a partnership with Orbirental on several fronts and the process and engagement by the team was top notch.

Pros

Flexible

Cons

If there is a con it is merely the fact they are in growth mode from small to a medium sized company. Not a con really as its positive.

Review Source

Response from Hostfully

July 11, 2024

Hello Eric, Thank you for your review! We're glad to hear that you find Orbirental flexible and that you had a positive experience working with our team during your recent project. We appreciate your understanding of our growth phase and see it as a positive aspect of our development. Thank you for sharing your experience and for your partnership with Orbirental!

AC

Alexandre C.  
CEO  
Internet  
Used the software for: Less than 6 months

### "New Channel Manager"

October 28, 2016

5.0

I was with kigo, but now I saw the light, just because I´m working with the best people and company on this sector. Great wok with Stephan, always there for all the decisions and helful, giving me all the support and tools I was needing to achieve and materialized my ideas and become al my contacts and property partners in the product I need to have sucess and more and more clients, growing my company. All the best to this great and marvellous company, that´s Orbirental.

Pros

The simplicity and funcionality

Cons

trying to find

Review Source

KS

Kimo S.  
  
  
Used the software for:

### "Fantastic next generation rental management"

March 9, 2016

5.0

My company handles property management rentals differently than most, Hawaii regulations require a 30-day minimum and as such, we needed to work with Orbirental to be compliant. The team at Orbirental was quick to understand our situation and took the time to learn about your needs and find solutions. It has been great working with them to implement better systems that can accommodate a wider range of properties, allowing us to take advantage of the tools Orbirental offers while maintaining state compliance. I'm excited to see how this management system evolves as they learn from property managers big and small.

Review Source

Response from Hostfully

March 9, 2016

Kimo - it's been a pleasure working with you as well. We're happy and honored to provide you the service to make your business even more successful.

SW

Stephanie W.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Worst software decision I have made "

January 19, 2020

1.0

Terrible

Pros

I liked what it promised but it didn’t deliver

Cons

It’s lacking in so many features. Owner statements are lackluster at best. Customer service is rarely available and might answer you in two or three days if you’re lucky. Financial accounting is horrible. Being a property manager these are things my owners depend on for transparency. Most of the features they promise are not developed yet.

Review Source

TH

Tracy H.  
Owner  
  
Used the software for:

### "Excellent to Navigate and Response to Suggestions/Requests are very prompt"

December 12, 2015

5.0

We have loved watching Orbirental grow and respond to industry needs and changes. We have two cottages at Fridas Villa and find it very easy to navigate. The fields correlate beautifully with the data we need to enter and we really appreciate the option to default addresses to our own country. I highly recommend Orbirental for accommodation providers.

Review Source

Response from Hostfully

February 16, 2023

Thank you for your lovely feedback, Tracy, and thank you for being part of the growth process and joining us from the beginning! We are delight to see you appreciate our software and that you highly recommend it. Thank you for being such a loyal customer and for choosing us! :)

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