--- title: "Hostfully Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hostfully Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/187827/Property-Management-Platform/" page_type: "product" language: "en" --- # Hostfully Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hostfully ## What is Hostfully? Property management and guest experience software for short term rentals. Hostfully's Property Management Platform (formerly Orbirental) helps managers scale their vacation rental businesses with features designed to help manage and grow property management operations. Features include: channel distribution, central calendar and guest communication inbox, automated messaging, direct bookings, upsell platform, payment processing, pricing tools, mobile app, and so much more. ## What is Hostfully used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 235 user reviews Reviews sentiment Positive 83% Neutral 8% Negative 9% Pros & cons Comprehensive vacation rental management Responsive and dedicated support team Frequent bugs and technical issues Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Vacation Rental / 2026 - Property Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hostfully?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hostfully.com&name=Hostfully) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hostfully 4.2 (235) VS. [4.8 (1,622)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (235) Ease Of Use 4.6 (1,622) Value For Money 4.1 (218) Value For Money 4.6 (1,548) Customer Service 4.3 (230) Customer Service 4.7 (1,590) ## Hostfully alternatives [4.8 (713)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (646)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/187827/Property-Management-Platform/alternatives/) ## FAQs about Hostfully Overview ### What problems does Hostfully solve? Hostfully solves fragmented vacation rental operations by centralizing listings, calendars, guest inquiries, bookings, payments, messaging, reporting, and channel integrations in one system. It reduces double bookings, repetitive data entry, missed guest communication, and manual owner billing. Vacation rental managers, small operators, and multi-property teams benefit most from its automation and scalable workflows. Answer based on 135 reviews Overview ### Which roles and teams benefit most from Hostfully? Hostfully is most used by vacation rental owners, property managers, and operations leaders who need to centralize reservations, guest communication, and day-to-day property workflows. Executives and founders use it to oversee portfolio performance, while concierge and reservation teams rely on it to streamline bookings, check-ins, and service coordination. Answer based on 228 reviews Overview ### What company size and industries is Hostfully built for? Hostfully serves small businesses in hospitality, where 54% of reviewers operate, and vacation rental managers and companies. Reviewer data shows 100% come from small businesses, with additional fit in real estate at 32% and leisure, travel and tourism at 8%, especially for vacation rental use cases. Answer based on 235 reviews Features and Usability ### What are the key features of Hostfully? Hostfully includes core vacation rental features like property management, booking management, and a shared calendar for reservations across channels. Differentiating capabilities include channel management, direct booking tools, automated guest communications, owner reports, and third-party integrations for pricing, housekeeping, payments, and smart locks through its API and app center. Answer based on 100 reviews Integrations ### Which third-party tools and platforms does Hostfully integrate with? Hostfully integrates with Stripe and PayPal for payments, PriceLabs and Wheelhouse for dynamic pricing, Turno and Breezeway for cleaning and operations, and RemoteLock and Jervis systems for access management. It also connects with Mailchimp, Lynx, NextPax Channel Management System, and Zapier, with more than 30 integrations overall. Answer based on 104 reviews Getting Started and Support ### How easy is it to onboard and train a team on Hostfully? Hostfully offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say frontline users often get started quickly because the interface feels intuitive, while admins and tech-savvy operators need more time for setup, channels, integrations, and advanced features due to a steeper learning curve. Answer based on 32 reviews Getting Started and Support ### What customer support options does Hostfully offer, and how do users rate the experience? Hostfully offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, friendly, and helpful, especially through chat and self-service resources. Some report slower replies, inconsistent urgency handling, and occasional frustration during complex setup, billing, or unresolved technical issues. Answer based on 100 reviews Property management ### How well does Hostfully handle property management? Hostfully handles multi-property vacation rental management well, especially for small and midsize operators that need one central system. It brings calendars, rates, channels, automation, and owner onboarding together, though some teams find navigation, reporting labels, mobile access, and certain channel connections less intuitive than expected. Answer based on 47 reviews ## Who uses Hostfully? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive vacation rental management 86% positive reviews out of 28 Most users comment the platform streamlines property management, automates tasks, and integrates with major rental sites. Carly F. Vacation Leasing Consultant, 2 - 10 employees. "I love being able to manage over 100 vacation rentals through one website." Frequent bugs and technical issues 84% negative reviews out of 25 Most users report persistent glitches, slow performance, and delayed fixes that disrupt daily operations. Tam L. Owner, 2 - 10 employees. "They have a user forum for users to suggest improvements for upgrades and it is a joke in my eyes when they can't get the bugs out of the current product. How can they be asking for suggestions when the current product won't work?" Responsive and dedicated support team 92% positive reviews out of 26 Most users report the team is knowledgeable, quick to respond, and consistently improves the platform. Supportive onboarding experience 84% positive reviews out of 25 Most reviewers indicate onboarding is smooth, with dedicated specialists and helpful guidance throughout the setup process. Warren D. Director, 2 - 10 employees. "After Using Villas 365, we were very worried about the onboarding stage but it was such a breeze and we wish we did the move sooner." ## Features AI summary Based on 3,893 Vacation Rental reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Hostfully supports all three of the features reviewers value most: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help vacation rental businesses keep availability accurate across channels, keep listing and booking data up to date, and manage guest reservations more efficiently, allowing teams to reduce double bookings and maintain smoother day-to-day operations. Calendar Management 4.3 (45) 75.56% of 45 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Data Synchronization 4.3 (45) 80.00% of 45 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Reservations Management 4.2 (152) 74.34% of 152 reviewers that rated this feature as important or highly important With this capability, you can manage reservations from multiple channels in one dashboard, preventing double bookings and streamlining operations. Reviewers appreciate the centralized calendar and automation, though some want better mobile access and improved reservation history tracking. Online Booking 4.2 (99) 68.69% of 99 reviewers that rated this feature as important or highly important Hostfully offers a consolidated online booking experience, letting you manage bookings from various platforms and support direct bookings. Users think the direct booking site is valuable, though some want faster site speed and more website customization options. Payment Processing 4.3 (80) 63.75% of 80 reviewers that rated this feature as important or highly important Hostfully gives you seamless payment handling, especially with Stripe integration, making it easy to accept and track payments. Some reviewers find occasional issues with VRBO and European credit card payments, and wish for more provider options and smoother refunds. Guest Communications 3.9 (102) 65.69% of 102 reviewers that rated this feature as important or highly important It helps you automate guest messaging across channels, saving time and ensuring timely communication. Some users say automations and triggers are effective, but others report issues with VRBO integration, message formatting, and a slow, sometimes unreliable inbox. Hostfully 74 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catering Management: Manage catering operations/processes - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Communications: It helps you automate guest messaging across channels, saving time and ensuring timely communication. Some users say automations and triggers are effective, but others report issues with VRBO integration, message formatting, and a slow, sometimes unreliable inbox. - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inbox Management: Organize, prioritize, and manage incoming communications - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Booking: Hostfully offers a consolidated online booking experience, letting you manage bookings from various platforms and support direct bookings. Users think the direct booking site is valuable, though some want faster site speed and more website customization options. - Online Payments: Accept and process online payment transactions - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Payment Processing: Hostfully gives you seamless payment handling, especially with Stripe integration, making it easy to accept and track payments. Some reviewers find occasional issues with VRBO and European credit card payments, and wish for more provider options and smoother refunds. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: With this capability, you can manage reservations from multiple channels in one dashboard, preventing double bookings and streamlining operations. Reviewers appreciate the centralized calendar and automation, though some want better mobile access and improved reservation history tracking. - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Reviews Management: Track and monitor reviews of products or services - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Task Management: Create, manage and track all task activities and progression - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.0 (228) 4.0 Based on 228 reviews ## Pricing Value for money 4.1 (218) [View pricing plan details](https://www.capterra.com/p/187827/Property-Management-Platform/pricing/) Starter Contact Us It includes: - Full scale property management solution - Full API sync with all channels - Hostfully Mobile App - 2 dedicated calls with onboarding - Turno subscription - Wheelhouse Booking Insights - Superhog’s Lite Guest Screening - Snapshot Analytics by Key Data Pro Contact Us It includes: - Dedicated Customer Success Manager - Private labeling - Team roles - SMS, Whatsapp messaging - Digital signatures Pro Plus Contact Us It includes: - Dedicated Customer Success Manager - Private labeling - Team roles - SMS, Whatsapp messaging - Digital signatures Premium Contact Us It includes: - API access - Custom Engineering (negotiable) - Unlimited In-App Support Calls Value for money 4.1 (218) 4.1 Based on 218 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ Breezeway](https://www.capterra.com/p/186514/Breezeway/)[ Turno](https://www.capterra.com/p/166734/Turno/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (230) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (230) 4.3 Based on 230 reviews ## User reviews Overall rating 4.2 Based on 235 reviews Filter by rating 5(133) 4(61) 3(19) 2(9) 1(13) Mentioned topic Sorted by most recent NP Nathaly P. Property Manager Hospitality ### "Amazing PMS, Great Cutomer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2026 Overall they are a great company and software. I would I highly recommend them. Very friendly and helpful Staff. Pros Their Tech support is amazying. They answer any concerns I have within minutes! which is a large difference from the previous property managment software I had. Cons There are some minor glitches here and there but nothing that drastically affects my business. So not a deal breaker for me Switched from [eviivo](https://www.capterra.com/p/66294/eviivo-suite/) Terrible Customer Service, wronge informations communicated at times. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reasons for choosing Hostfully The staff is very friendly and they offered the same services for a better rate. But mainly because I felt more comfortable with Hostfully. Hostaway put alot of pressure on me to join and they wanted to have me sign a contract which I did not feel comfortable doing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2026 Thank you, Nathaly, for the thoughtful review and recommendation. We’re thrilled to hear that our support team has made such a strong impression with quick and helpful responses, especially compared to your previous experience. It’s also great to know that the platform has been a strong fit for your business overall. We appreciate your understanding regarding the occasional minor glitches and are continuously working to improve the experience even further. Your trust and kind words mean a great deal to us. The Hostfully Team Shevawn A. Owner Real Estate ### "AVOID AT ALL COSTS" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 7, 2026 It’s the first one I went with bc I didn’t know any better & now it’s so hard to switch & so much hassle, that they’re basically holding me hostage at this point. Pros Automated messaging, other app integration like ABB, VRBO, Pricelabs, Turno, etc, & direct booking are great. Cons There is zero customer service on demand. Have a problem? You’ll have to message & hope for a response within an hour to 24 hours, depending on the time of day. They use A LOT of virtual asst in foreign countries, so the time of day rarely ever corresponds to the time when I have an issue that needs immediate attention. There are glitches in their software ALL THE TIME. The guidebooks don’t work randomly. The info for bookings won’t load & I get a dead end link when I try to view it. Idk what the issue is, but I don’t have to “update my browser, clear my cookies or my cache” with ANY OTHER APP or SOFTWARE I use. So, it’s something on THEIR END. It makes me crazy. I use a Mac laptop. Idk why I should have to clear my data every other week so that Hostfully will work, when I don’t need to do this for ABB, VRBO, Stripe, Pricelabs, QB, AWS, Google, etc. And when a guest texts me that my guidebook link is broken, I need to be able to talk to someone. Not wait 24 hours for a response. If it weren’t so much trouble to switch all of my properties seamlessly, I’d do it in a heartbeat. Oh & they take 1% of every direct booking, so don’t let them lie & say they charge a flat fee. Not true… Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing Hostfully I went to a conference & they offered a discount for it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2026 Thank you, Shevawn, for taking the time to share such candid and detailed feedback. We’re truly sorry to hear about the frustration and disruption you’ve experienced, especially when it comes to support responsiveness, platform reliability, and the impact these issues have had on your day to day operations. We understand how critical it is for property managers to have dependable tools and timely assistance, particularly when guest experience is on the line. We appreciate you acknowledging the value of our integrations, automation, and direct booking capabilities, and we take your concerns around communication, technical stability, and transparency very seriously. Feedback like yours is important and will be shared internally as we continue working to improve both the platform and the customer experience. The Hostfully Team PS Peter S. MGR Real Estate ### "Professional Software with Great Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 22, 2025 friendly and helpful. Very quick and responsive. Very supporting and understand the challenge and always providing solutions Pros Very professional and helpful. Very responsive too. Very knoledgable about several related topics. Cons so far all is good. Truly I cant think of one. All members from Hostfully have been very helpful. Thank you Switched from [Evolve](https://www.capterra.com/p/196480/Evolve/) More control for better results for the guests and more exposure Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2026 Thank you, Peter, for the thoughtful feedback. We’re so glad to hear that your experience with Hostfully has been professional, supportive, and responsive from the start. It’s especially rewarding to know that our team’s knowledge and willingness to help across different areas has made a positive impact on your business. We truly appreciate your trust and look forward to continuing to support your growth and guest experience goals. The Hostfully Team MR Michael R. Owner operator Hospitality ### "Made managing Short Term Rentals a breeze!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2025 We had an easy integration, lots of support during and after we onboarded, and we've been supported by tech and account reps throughout the past year plus we've been using Hostfully. Pros We were looking for a PMS that would be easy to implement, integrate with all of our booking platforms (AirBnB, VRBO, Booking.com) and be cost-effective. We looked at three different PMS's before choosing Hostfully and we haven't regretted it for a minute! My wife especially loves how she can automate messages and have them triggered base on settings that she can customize and change whenever she wants. I love the customer support and the response to questions/issues. Most of all, I love the fact that it allows us to manage multiple properties and all of our tasks, integrated with Pricelabs, seemlessly for what amounts to one night's booking per month! Highly recommend for anyone with one or more properties. Cons I wish we had found it sooner. It's just by sheer luck that I found about them on a Facebook group. Alternatives considered [Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/) [Hostaway](https://www.capterra.com/p/152433/Hostaway/) [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reasons for choosing Hostfully Personal referral, discussion with the vendor, zero risk Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 6, 2026 Thank you, Michael, for such an incredible and detailed review. We’re thrilled to hear that Hostfully has made managing your short term rental business easier, more efficient, and cost effective. It’s especially great to know that the automation tools, integrations, and customizable messaging have become such valuable parts of your workflow. Hearing that both onboarding and ongoing support have been strong throughout your journey means a lot to us, and we’re honored that Hostfully has earned your recommendation after comparing several other platforms. The Hostfully Team BM Beth M. Owner Hospitality ### "Multiple property solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 28, 2025 Customer support team is responsive and helpful. Onboarding new properties and owners is easy to navigate. Pros Easy to manage multiple properties in 1 system with a lot of integration choices. The ability to manage all nightly rates for all properties in 1 view. Cons Reporting is tricky & needs to be custom built. I use a different software for accounting and owner statements. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing Hostfully Price and onboarding specialist. I started with 1 property and new have 7. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 6, 2026 Thank you, Beth, for the thoughtful review and for trusting Hostfully as your business has grown from one property to seven. We’re glad to hear that managing multiple properties, nightly rates, and integrations in one system has been a strong benefit for your operations. We also appreciate your honest feedback on reporting and owner statements, and we know how important flexible financial tools are for growing property managers. It’s wonderful to hear that our support and onboarding teams have helped make the experience smooth along the way. The Hostfully Team RO Rodrigo O. Owner Hospitality ### "Excellent platform to increase your revenue and simplify management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2025 This is a great platform to centralize the management of all your listings across different channels and increase your revenue. Pros Customer support is excellent. They quickly answer related to how to use the platform. You can schedule meetings for support. Cons Their reports need to be expanded to deal with multi-unit properties. Some features could be buggy, but they usually fix them. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 24, 2025 Thank you, Rodrigo, for such a thoughtful and detailed review. We're thrilled to know that Hostfully is helping you simplify property management and increase revenue across your listings. It's great to hear our customer support team has been responsive and that features like meeting scheduling have added value. We also truly appreciate your constructive feedback on reporting for multi-unit properties, and we're always working to refine the platform to better serve professional managers like you. - The Hostfully Team TH Tony H. Owner Hospitality ### "Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2025 Hostfully allows us to manage our bookings in the office, at home or whilst running around the resort. 10/10🎉🙏. Pros We have been using Hostfully for 5 years now and love how it keeps improving. Their integrations and channel management are excellent and easy to configure. Tech support is fantastic. We have approximately 30 properties and our team all have the mobile app, making responses to guests easy and efficient even when running around on the resort. Cons There is nothing that I do not like about Hostfully. Not once have we considered changing our Protery Management Software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 24, 2025 Thank you, Tony, for this incredible review and for being part of the Hostfully family for over five years. We're so glad to hear that our platform continues to evolve in ways that support your business and team, especially with tools like mobile access, channel management, and integrations that keep everything running smoothly across your 30 properties. It's also wonderful to know our tech support team has been a reliable resource along the way. We’re honored to be your property management solution of choice and look forward to continuing to support your success. - The Hostfully Team AL Alex L. staff Real Estate ### "One of the best property management systems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2025 We started with 2 properties and will soon have over 20. Scaling would have been much more difficult or impossible without Hostfully. Additionally, there is a lot of automation that Hostfully enables. Pros Hostfully is a great PMS with many core features. Stability is great, support is great, and there is a large number of integrations to 3rd parties. The value is tremendous. We did look at a number of other PMS systems and glad we picked hostfully. Cons Hostfully is good at listening to feedback and uses UserVoice for this input. There isn't much i do not like about hostfully. If I were to pick one item, it would be better flexibility on outbound emails....yeah, very niche item. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing Hostfully Flexibilty, functional set, and feedback from existing users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Thank you, Alex, for sharing such a detailed and thoughtful review. We're thrilled that Hostfully has supported your growth from two to nearly twenty properties, making scaling easier through automation and reliable features. It's great to know that our platform’s stability, integrations, and customer support have made a positive impact, and we genuinely appreciate your feedback on outbound email flexibility. We’re always listening and evolving based on input from users like you. We're grateful you chose Hostfully and proud to be part of your continued success. - The Hostfully Team EL Eric L. President Hospitality ### "PMS review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2025 I am pleased with the value received for the features offered. Hostfully is always innovating it seems, so it is nice to get new features. Pros I love Hostfully's support and knowledge hub for learning the systems. The chat bot to quickly navigate the Help center is useful as well. Cons The UIX for messaging and inbox could be better, but it is sufficient. At times, messages load slow at times. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 24, 2025 Thank you, Eric, for taking the time to share your experience. We're glad to hear that Hostfully’s support team, Knowledge Hub, and chatbot tools have been helpful in navigating the system and delivering value. Your feedback on the messaging and inbox experience is appreciated, and we’re always working on enhancements. Insights like yours help guide our improvements. It's great to know that our pace of innovation is making a difference for your business, and we're grateful to support you on this journey. - The Hostfully Team AU Aryam U. Tech support Hospitality ### "Hostfully our best team member" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2025 I love Hostfully, I use some other pms in the past, but this platform it's really friendly to use to all fo my team members, thats its amazing. I have never experience a double booking or missing task because a lack of syncronization. They are always sharing new updated and integrations to help us. Pros I like the support team, they are amazing, always answer quick and follow up with the pendings. I like the time of the syncronization with other integrations, I like the friendly to use. I like the customization options. Cons I didn't like the new changes on the layout, however I love the updated where I can do more bulk options in all of our my properties Switched from [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Bad sync, not friendly to my team to use , it doesn't integrate with breezeway Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 24, 2025 Thank you, Aryam, for such an enthusiastic and thoughtful review. We’re thrilled to hear that Hostfully has become a key part of your team’s workflow and that our support team’s responsiveness and follow-through have stood out. It’s great to know the platform’s user-friendliness, customization, and strong integration performance are making a difference for you. We appreciate your honesty about the layout changes and are glad the new bulk options have been helpful across your properties. Your trust means a lot, and we’re excited to keep delivering the updates and tools that help you and your team thrive. - The Hostfully Team [View all Reviews](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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