# Leena AI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Leena AI Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more.

Source: https://www.capterra.com/p/187829/Leena-AI

---

# 

 Leena AI Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Leena AI

## What is Leena AI?

Leena Engage is an AI-powered employee engagement software that assesses the engagement level of your employees throughout their lifecycle via conversational periodic surveys. The frequency of the survey vary as per the stages of the employee lifecycle. After each survey, Leena Engage dashboard gives you real-time insights about employee engagement via ratings, comments, and heatmaps.The engagement dashboard also lets you know your unhappy employees, thereby reducing unwanted attrition.

## What is Leena AI used for?

[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Help Desk](https://www.capterra.com/help-desk-software/)[Onboarding](https://www.capterra.com/onboarding-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Leena AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://leena.ai&name=Leena AI)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Leena AI

4.5 (13)

VS.

[4.6 (5,138)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$1

Per Feature, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (13)

Ease Of Use

4.7 (83)

Value For Money

4.9 (11)

Value For Money

4.5 (64)

Customer Service

4.8 (13)

Customer Service

4.6 (63)

## Leena AI alternatives

Highest Rated

[4.9 (4,271)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (3,263)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (1,831)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.5 (1,745)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/187829/Leena-AI/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Escalation

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

System alerts about the need to escalate an issue or request

Automated Routing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Tickets are automatically assigned to specific agents based on predefined rules

Pulse Surveys

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Ticket Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track, manage, or resolve user requests and IT incidents/issues

Action Management

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Leena AI 40 features

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Tickets are automatically assigned to specific agents based on predefined rules

Compare key metrics for the business against prominent players in the industry

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Interprets what a user is doing based on context and helps guide them through the process.

Add customized logos and colors to align with company branding

Store, manage, and track all electronic documents in a centralized location

Digital forms that are shared and accessed online

Electronic storage of staff/employee contact information and job status in a centralized repository

Create and share a new employee handbook with helpful information

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Allows employees to set and manage work or career related goals

Helps understand a user's intentions/actions

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Templated responses for responding quickly to recurring support requests

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Process and analyze human language in text or audio form

Identify, track, and respond to negative feedback

Create orientation programs for new employees or students

Manage employee salary processes, data, taxes, and records administration efficiently

Adjust communications based on previous interactions or personal preferences

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Engage in direct, instant messaging with customers, users, etc.

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Set and monitor service level agreements to ensure timely response and resolution

Train your system to interpret and transcribe voice messages

Create, manage and track all task activities and progression

Track, manage, or resolve user requests and IT incidents/issues

Track employee/learner's progression through training programs

Get Advice

We can help you find the software with the features you need.

Features

4.5 (13)

4.5

Based on 13 reviews

## Pricing

Value for money

4.9 (11)

Free Trial

Basic

$1.00

Per Feature,Per Month

Value for money

4.9 (11)

4.9

Based on 11 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (13)

4.8

Based on 13 reviews

## User reviews

Overall rating

4.5

Based on 13 reviews

Filter by rating

5(7)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PH

Piseth H.

Mr

Business Supplies and Equipment

### "About Leena"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 30, 2022

Pros

It's easy to use. It runs on many platforms. Leena team is open to changes and improvement of the system.

Cons

The time it takes to make customization is lengthy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director HRIT

Computer Software

### "Icertis takes employee experience to new heights"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 19, 2022

As we pivoted to remote, a lot of things we took for granted in the normal office changed. It was no longer possible to walk to the HRs to ask a question, or for HR to talk to colleagues to find out the pulse. This is where Leena AI stepped in with Avia. This helped automatically answer any question that Icertians had about the ongoing policy or process, track the efficiency of the HR function and get real-time feedback through surveys. All of this has been easily possible, thanks to Leena AI.

Pros

Over all the Bot is very intuitive, The Case Mgmt and Surveys and great to use.

Cons

Its going well, probably the Engage dashboard could be more better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Soumya R.

Lead - HR Digitilization

Financial Services

### "Transforming Employee Experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 16, 2020

Good Product

Pros

Ease to use, Most HR use case were addressable, Great support from the team

Cons

Limitation in terms of UX elements used to design

Alternatives considered

[yellow.ai](https://www.capterra.com/p/194013/Yellow-Messenger/)

[PeopleStrong](https://www.capterra.com/p/153273/PeopleStrong-Alt/)

Reasons for choosing Leena AI

Core expertise in HR domain

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Soumi P.

Manager HR

Internet

### "A milestone in the HR Tech journey of MX Player"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 17, 2020

Leena AI is an extremely exciting product in the HR Tech space. It's highly customisable, allowing the company to personalise the user experience as per their culture and demographic. The team is a bunch of enthusiastic young Tech visionaries aiming to revolutionalise the industry like never before.

Pros

Capability to automate all nine yards of HR, user experience and easy to customise

Cons

Too early to comment, deployment is not yet completed

Alternatives considered

[Amber](https://www.capterra.com/p/177773/Amber/)

Reasons for choosing Leena AI

Wholesome offering and easy to customise

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 8, 2020

Thanks for the feedback.

MD

Manish D.

Sr Manager

Entertainment

### "Excellent Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 14, 2020

Very Satisfied

Pros

Ease of use Faster Turnaround time Excellent team behind to support and conceptualize the flow.

Cons

This needs a out of the box integrations readily available. Needs some improvement on the UI as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2020

Thanks for the review.

JA

Janvi A.

Sr. Manager - Business HR

Pharmaceuticals

### "Abbott's India HR Chatbot - SmaHRty"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2020

Pros

The product is extremely user friendly.

Cons

Customization per internal brand guidelines like fonts.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2020

Thanks for the review.

AK

Anushka K.

Manager - C&B

Pharmaceuticals

### "Leena AI review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2020

Pros

The product is easy to use Abbott has a lot of complexity when it comes to policies, even then the integration was seamless

Cons

Nothing as of now. Will be able to tell the cons once we have implemented the product fully.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2020

Thanks for the review.

SR

Shweta R.

Head - Customer Experience and Insights

Information Technology and Services

### "Good"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 11, 2020

Pros

Anonymous Portal is something which I like the most.

Cons

Towards the beginning there were few, which team was able to manage timely

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2020

Thanks for the feedback.

PN

prabhudatta n.

Manager-HR

Chemicals

### "Development area"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 10, 2020

Pros

User firendly Ready to accept changes and improvise

Cons

Nothing as of now. Will share when will use the product more extensively.

Switched from

[Amber](https://www.capterra.com/p/177773/Amber/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2020

Thank you so much for the review.

SI

Silvana I.

Head of Talent Latam

Construction

### "It’s a great experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2020

It’s a great opportunity to focus the HR efforts in a strategic Level and increase the employee experience

Pros

Is user friendly and intuitive. The support is amazing!!!

Cons

Is not one single thing that I can name that has not been great

Reasons for choosing Leena AI

Yes

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2020

Thank you so much for the review, Silvana.

[View all Reviews](https://www.capterra.com/p/187829/Leena-AI/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)