--- title: "Leena AI Autonomous Agent Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Leena AI Autonomous Agent the right Employee Engagement solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/187829/Leena-AI/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Leena AI Autonomous Agent 4.5 (13) [View alternatives](https://www.capterra.com/p/187829/Leena-AI/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Leena AI Autonomous Agent Ease of use 4.9 Customer Service 4.8 ## Showing most helpful reviews Showing 1-13 of 13 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Verified Reviewer Director HRIT Used the software for: 1-3 years ### "Icertis takes employee experience to new heights" June 7, 2022 4.0 As we pivoted to remote, a lot of things we took for granted in the normal office changed. It was no longer possible to walk to the HRs to ask a question, or for HR to talk to colleagues to find out the pulse. This is where Leena AI stepped in with Avia. This helped automatically answer any question that Icertians had about the ongoing policy or process, track the efficiency of the HR function and get real-time feedback through surveys. All of this has been easily possible, thanks to Leena AI. Pros Over all the Bot is very intuitive, The Case Mgmt and Surveys and great to use. Cons Its going well, probably the Engage dashboard could be more better. Review Source R Reviewer Manager-HR Used the software for: Less than 1 year ### "Development area" October 6, 2020 5.0 Pros User firendly Ready to accept changes and improvise Cons Nothing as of now. Will share when will use the product more extensively. Review Source PH Piseth H. Mr Used the software for: Less than 1 year ### "About Leena" June 1, 2022 4.0 Pros It's easy to use. It runs on many platforms. Leena team is open to changes and improvement of the system. Cons The time it takes to make customization is lengthy. Review Source Soumi P. Manager HR Used the software for: Less than 1 year ### "A milestone in the HR Tech journey of MX Player" October 8, 2020 5.0 Leena AI is an extremely exciting product in the HR Tech space. It's highly customisable, allowing the company to personalise the user experience as per their culture and demographic. The team is a bunch of enthusiastic young Tech visionaries aiming to revolutionalise the industry like never before. Pros Capability to automate all nine yards of HR, user experience and easy to customise Cons Too early to comment, deployment is not yet completed Review Source SR Soumya R. Lead - HR Digitilization Used the software for: Less than 1 year ### "Transforming Employee Experience" January 4, 2021 4.0 Good Product Pros Ease to use, Most HR use case were addressable, Great support from the team Cons Limitation in terms of UX elements used to design Review Source R Reviewer Head - Customer Experience and Insights Used the software for: 1-3 years ### "Good" October 7, 2020 4.0 Pros Anonymous Portal is something which I like the most. Cons Towards the beginning there were few, which team was able to manage timely Review Source R Reviewer Manager - C&B Used the software for: Less than 1 year ### "Leena AI review" October 7, 2020 5.0 Pros The product is easy to use Abbott has a lot of complexity when it comes to policies, even then the integration was seamless Cons Nothing as of now. Will be able to tell the cons once we have implemented the product fully. Review Source R Reviewer Sr Manager Used the software for: Less than 1 year ### "Excellent Product" October 7, 2020 5.0 Very Satisfied Pros Ease of use Faster Turnaround time Excellent team behind to support and conceptualize the flow. Cons This needs a out of the box integrations readily available. Needs some improvement on the UI as well. Review Source R Reviewer Sr. Manager - Business HR Used the software for: Less than 1 year ### "Abbott's India HR Chatbot - SmaHRty" October 7, 2020 4.0 Pros The product is extremely user friendly. Cons Customization per internal brand guidelines like fonts. Review Source R Reviewer L&D Manager Used the software for: Less than 1 year ### "Leen AI - work from home survey" September 13, 2020 5.0 Pros User friendly. Easy to implement. Good project communication. Cons Nothing to be mentioned. Everything went well. Review Source R Reviewer Head of Talent Latam Used the software for: Less than 1 year ### "It’s a great experience " October 6, 2020 5.0 It’s a great opportunity to focus the HR efforts in a strategic Level and increase the employee experience Pros Is user friendly and intuitive. The support is amazing!!! Cons Is not one single thing that I can name that has not been great Review Source R Reviewer Senior Associate Business Operations Used the software for: Less than 1 year ### "Leena Ai feedback" October 6, 2020 5.0 Pros The segment based comments and most prominent comments. Filtration helps identify the problem area easily. Cons Nothing such, adding more new features will help. Review Source R Reviewer Assistant Manager-HR Used the software for: Less than 1 year ### "Leena Product Review" October 6, 2020 4.0 It's a smart and easy to use product Pros Ease of use and dashboards. Chatbot is a good feature. Cons We should have lower dependency Leena's implementation team. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.