# Leena AI Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Leena AI the right Employee Engagement solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/187829/Leena-AI/reviews --- Leena AI 4.5 (13) [View alternatives](https://www.capterra.com/p/187829/Leena-AI/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Leena AI Ease of use 4.9 Customer Service 4.8 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Director HRIT Computer Software Used the software for: 1-2 years ### "Icertis takes employee experience to new heights" May 19, 2022 4.0 As we pivoted to remote, a lot of things we took for granted in the normal office changed. It was no longer possible to walk to the HRs to ask a question, or for HR to talk to colleagues to find out the pulse. This is where Leena AI stepped in with Avia. This helped automatically answer any question that Icertians had about the ongoing policy or process, track the efficiency of the HR function and get real-time feedback through surveys. All of this has been easily possible, thanks to Leena AI. Pros Over all the Bot is very intuitive, The Case Mgmt and Surveys and great to use. Cons Its going well, probably the Engage dashboard could be more better. Review Source pN prabhudatta N. Manager-HR Chemicals Used the software for: 6-12 months ### "Development area" September 10, 2020 5.0 Pros User firendly Ready to accept changes and improvise Cons Nothing as of now. Will share when will use the product more extensively. Review Source Response from Leena AI October 7, 2020 Thank you so much for the review. PH Piseth H. Mr Business Supplies and Equipment Used the software for: 6-12 months ### "About Leena" May 30, 2022 4.0 Pros It's easy to use. It runs on many platforms. Leena team is open to changes and improvement of the system. Cons The time it takes to make customization is lengthy. Review Source SP Soumi P. Manager HR Internet Used the software for: Less than 6 months ### "A milestone in the HR Tech journey of MX Player" September 17, 2020 5.0 Leena AI is an extremely exciting product in the HR Tech space. It's highly customisable, allowing the company to personalise the user experience as per their culture and demographic. The team is a bunch of enthusiastic young Tech visionaries aiming to revolutionalise the industry like never before. Pros Capability to automate all nine yards of HR, user experience and easy to customise Cons Too early to comment, deployment is not yet completed Alternatives considered [Amber](https://www.capterra.com/p/177773/Amber/) Reason for choosing Leena AI Wholesome offering and easy to customise Review Source Response from Leena AI October 8, 2020 Thanks for the feedback. SR Soumya R. Lead - HR Digitilization Financial Services Used the software for: Less than 6 months ### "Transforming Employee Experience" December 16, 2020 4.0 Good Product Pros Ease to use, Most HR use case were addressable, Great support from the team Cons Limitation in terms of UX elements used to design Alternatives considered [yellow.ai](https://www.capterra.com/p/194013/Yellow-Messenger/)[PeopleStrong](https://www.capterra.com/p/153273/PeopleStrong-Alt/) Reason for choosing Leena AI Core expertise in HR domain Review Source SR Shweta R. Head - Customer Experience and Insights Information Technology and Services Used the software for: 1-2 years ### "Good" September 11, 2020 4.0 Pros Anonymous Portal is something which I like the most. Cons Towards the beginning there were few, which team was able to manage timely Review Source Response from Leena AI October 7, 2020 Thanks for the feedback. AK Anushka K. Manager - C&B Pharmaceuticals Used the software for: Less than 6 months ### "Leena AI review" September 13, 2020 5.0 Pros The product is easy to use Abbott has a lot of complexity when it comes to policies, even then the integration was seamless Cons Nothing as of now. Will be able to tell the cons once we have implemented the product fully. Review Source Response from Leena AI October 7, 2020 Thanks for the review. MD Manish D. Sr Manager Entertainment Used the software for: Less than 6 months ### "Excellent Product" September 14, 2020 5.0 Very Satisfied Pros Ease of use Faster Turnaround time Excellent team behind to support and conceptualize the flow. Cons This needs a out of the box integrations readily available. Needs some improvement on the UI as well. Review Source Response from Leena AI October 7, 2020 Thanks for the review. JA Janvi A. Sr. Manager - Business HR Pharmaceuticals Used the software for: Less than 6 months ### "Abbott's India HR Chatbot - SmaHRty" September 14, 2020 4.0 Pros The product is extremely user friendly. Cons Customization per internal brand guidelines like fonts. Review Source Response from Leena AI October 7, 2020 Thanks for the review. MB Monica B. L&D Manager Building Materials Used the software for: Less than 6 months ### "Leen AI - work from home survey" September 10, 2020 5.0 Pros User friendly. Easy to implement. Good project communication. Cons Nothing to be mentioned. Everything went well. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Review Source Response from Leena AI September 13, 2020 Thank you so much for the review. SI Silvana I. Head of Talent Latam Construction Used the software for: Less than 6 months ### "It’s a great experience " September 10, 2020 5.0 It’s a great opportunity to focus the HR efforts in a strategic Level and increase the employee experience Pros Is user friendly and intuitive. The support is amazing!!! Cons Is not one single thing that I can name that has not been great Reason for choosing Leena AI Yes Review Source Response from Leena AI October 7, 2020 Thank you so much for the review, Silvana. NA Nidhi A. Senior Associate Business Operations Media Production Used the software for: 6-12 months ### "Leena Ai feedback" September 10, 2020 5.0 Pros The segment based comments and most prominent comments. Filtration helps identify the problem area easily. Cons Nothing such, adding more new features will help. Review Source Response from Leena AI October 7, 2020 Thank you so much for the review, Nidhi. SK Soumya K. Assistant Manager-HR Pharmaceuticals Used the software for: Less than 6 months ### "Leena Product Review" September 10, 2020 4.0 It's a smart and easy to use product Pros Ease of use and dashboards. Chatbot is a good feature. Cons We should have lower dependency Leena's implementation team. Reason for choosing Leena AI Bcoz it had a good chatbot Review Source Response from Leena AI October 7, 2020 Thank you so much for the review, Soumya. Similar Products Featured ## Related categories [Help Desk](https://www.capterra.com/help-desk-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.