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Legal accounting and billing made easy! Soluno is a fully-equipped, intuitive accounting, billing, and time tracking platform designed to help law firms achieve back-office excellence. SPECIALIZED LEGAL ACCOUNTING Get access to our comprehensive suite of features; including best-in-class trust accounting, robust billing, audit-ready reporting, and more. No Quickbooks required! GET MORE DONE, FASTER Access your books from anywhere with our cloud-based platform. Streamline your bookkeeping so you can keep business moving without paying the price for on-premise servers. A PLATFORM THAT GROWS WITH YOU Easily add users, customize invoices, tailor user security profiles, and add powerful integrations with Soluno so you can configure the perfect processes for your firm. A TRUSTED PARTNER FOR YOUR PRACTICE With optimized matter-history data conversions, you can switch to Soluno seamlessly. Plus, get accessible training and support from a team with in-depth product and industry experience.
Provider
Devlos Software
Located In
Canada
Foundation
2014
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Training
Documentation, Live Online, In Person, Webinars, Videos
Support
Chat, Phone Support, FAQs/Forum, Email/Help Desk
1 - 100+ users. Soluno is a scalable solution that can satisfy the needs of law firms of all sizes.
Content Source: Soluno
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Reviewers consistently praise Soluno for its legal accounting capabilities, highlighting its ease of use and comprehensive accounting features. They find the interface intuitive and user-friendly, even for those without an accounting background, and appreciate the depth of features available. Additionally, users value the back-office accounting functions and the exceptional customer support provided, which enhances their overall experience with the software.
Users are highly satisfied with the training and educational support provided by Soluno. They commend the availability of extensive training materials and the supportive customer service, which makes learning the software straightforward. Additionally, users appreciate the educational partnership that offers free training and software to students, facilitating a positive learning environment.
Pros
It is great, it provides me with a more secure and reliable way to manage and register third-party funds, which is very important.
This software is very user friendly. You can reach customer support right in the software which is amazing and they respond very quickly.
Overall, Soluno is very easy to use, has various reporting capabilities, can be used anywhere and has amazing staff, who are always available and always pleasant.
Overall, Soluno is very easy to use, has various reporting capabilities, can be used anywhere and has amazing staff, who are always available and always pleasant.
Cons
I) the inability to change change out rates across a file instead of manually changing each time entry and.
I find it difficult to maneuver between the different features.
The statements do no print alphabetical. When we print the statements we have to alphabatize about 300 statements which takes up some time.
We had been users of PCLaw for many years, but the current state of that program was too uncertain for us to continue.
"Soluno has revolutionized our firm management and accounting"
Overall: Everything in our experience has been top-notch and a dramatic difference from Thomson Reuters, a massively larger company than Devlos. From our first interaction with their sales force, to onboarding and importation of data, to making feature requests that are actually acted upon, the experience has been 100% positive.
Pros: Soluno has the best of both worlds – the law firm business intelligence of a mature product like PCLaw with the freedom and convenience of a browser-based solution. I love everything about it. Here are the top reasons you should switch to Soluno too: 1) it has a well-designed user interface that is intuitive but powerful; 2) it is a sophisticated platform with billing and accounting made for attorneys, not something generic like QuickBooks that is a poor fit for lawyers; 3) incredible, fine-grained reporting on every metric you could imagine for timekeepers, firm performance and accounting; 4) surprisingly snappy performance that will convince you the server is in your office; 5) wonderful, attentive customer service, including listening to feature requests and acting on them quickly; and 6) free (depending on firm size) importation of data from our previous system. In our previous system (Firm Central + QuickBooks Online), posting a payment required five manual steps in two systems. In Soluno, it’s one step that’s lightning quick and will save us considerable time and hassle.
Cons: The only thing I’ve noticed is that there isn’t much of an online help utility, but there is a customer support widget in the corner for live chat support that is quite responsive.
Vendor Response
"Easy Implementation and Great Support Team"
Pros: The conversion and implementation was easy and faster than expected. Overall the software works great and our lawyers find it simple to use, including when working remotely. We had a smooth transition from our old system to Soluno without missing a beat, all of our files and their settings and history carried over so there was only a short "downtime" during the conversion. But most of all, the support team have been amazing both for the initial setup and in providing continuing support, answering questions, and finding custom solutions to meet our unique needs.
Cons: There is some online documentation for the bigger features but there are also a lot of settings that are not covered in the how-to documents. It would be better if more documentation were available. Also, it might just be my computer but some features (payables, reports) don't work quite right in Firefox although they work fine in the Edge browser. Reports generate their totals/summaries at the bottom, so often you have to scroll a long way down to get to the totals you want to see - it's missing a "totals only" setting to prevent that.
"Still getting used to it"
Overall: The transition to soluno has been a struggle
Pros: I enjoy using the feature of selecting multiple invoices or dockets individually or all at once. Huge time saver in that regard.
Cons: I still do not understand an easy way to see a client's payment history
Vendor Response
"Soluno-the best accounting system for lawyers"
Overall: fantastic support from Kathy Bell, my greatest support person who is extremely knowledgable in such a relaxed manner.
Pros: user friendly and extreme support as i was learning.
Cons: There are still hidden features I am discovering.
"Customer service "
Overall: Customer service is Exceptional. I have had couple of clients using this Accounting software and it is very easy to use. I am more used to Oracle software which has a more complex mechanism. I like Soluno and will recommend to any legal firm looking for Accounting software.
Pros: Soluno is very simple to use, I am an Accountant and find it very user-friendly. I will say that the platform is well organized and allows users to do Accounting without too much knowledge. When transitioning one of my clients, I had the opportunity to interact with many customer service representatives. I want to make sure you recognize the Exceptional customer service of [sensitive content hidden] . [sensitive content hidden] went beyond her duties and helped me find solutions to the issues we were having when doing our 1st bank reconciliation. Please let [sensitive content hidden] know that she is very good at customer service. She is friendly and listens to the needs of our company. :)
Cons: I wish financial statement will have more drilling capabilities. This will allow analysis of expenses more practical.
