---
title: "Actionstep Legal Accounting Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Actionstep Legal Accounting Software - reviews, pricing plans, popular comparisons to other Legal Billing products and more."
source_url: "https://www.capterra.com/p/187835/Soluno/"
page_type: "product"
language: "en"
---

# 

 Actionstep Legal Accounting Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Actionstep Legal Accounting

## What is Actionstep Legal Accounting?

Actionstep Legal Accounting (formerly Soluno) is a fully-equipped, intuitive accounting, billing, and trust platform designed to help law firms achieve back office excellence. ~~ Specialized Legal Accounting ~~ Get access to our comprehensive accounting suite, including best-in-class trust accounting, robust billing, audit-ready reporting, and more. No Quickbooks required! ~~ Get More Done, Faster ~~ Access your books from anywhere and streamline your bookkeeping so you can keep business moving without paying the price for on-premise servers. ~~ A Platform that Grows With You ~~ Easily add users, customize invoices, tailor user security profiles, and add powerful integrations so you can configure the perfect processes for your firm. ~~ A Trust Partner For Your Practice ~~ With optimized matter-history data conversions, you can switch to Legal Accounting seamlessly. Plus, get accessible training and support from a team with in-depth product and industry experience.

## What is Actionstep Legal Accounting used for?

[Legal Billing](https://www.capterra.com/legal-billing-software/)[Legal Accounting](https://www.capterra.com/legal-accounting-software/)[Law Practice Management](https://www.capterra.com/law-practice-management-software/)

Recognitions

Shortlist

Overall rating

Based on 104 user reviews

Reviews sentiment

Positive

93%

Neutral

2%

Negative

5%

Starting price

$99

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Legal Billing / 2025
-   Legal Document Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Actionstep Legal Accounting alternatives

Highest Rated

[4.7 (1,742)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (158)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.4 (3,317)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/187835/Soluno/alternatives/)

## FAQs about Actionstep Legal Accounting

Overview

### What problems does Actionstep Legal Accounting solve?

Actionstep Legal Accounting solves slow billing, tedious bookkeeping steps, lost dockets, and difficult software transitions by giving law firms an intuitive, cloud-based system with fast support. Lawyers, bookkeepers, accountants, and legal staff benefit most when they need quick time entry, easy trust reporting, remote access, and hands-on help during setup, audits, or mergers.

Answer based on 56 reviews

Overview

### Which roles and teams benefit most from Actionstep Legal Accounting?

Actionstep Legal Accounting is most used by lawyers, partners, and firm owners who need matter-centric billing, trust accounting, and financial visibility across legal work. Office managers, bookkeepers, and accounting staff rely on it to manage invoicing and reconciliations, while legal assistants, paralegals, and clerks support case administration and document-driven workflows.

Answer based on 104 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Actionstep Legal Accounting built for?

Actionstep Legal Accounting is built for growing and midsize law firms, yet 96% of reviewers come from small businesses. It primarily serves Law Practice at 64% and Legal Services at 26%, with limited use in Accounting at 5%, making it most aligned with smaller legal organizations handling accounting, billing, trust, and reporting.

Answer based on 104 reviews

Features and Usability

### What are the key features of Actionstep Legal Accounting?

Actionstep Legal Accounting includes core legal accounting features like trust accounting, bank reconciliation, billing and invoicing, and time tracking with timer-based docket entry. Reviewers also highlight differentiators such as cloud access, customizable reports, client and matter management, and integrations including Microsoft Outlook and API-based connections.

Answer based on 34 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Actionstep Legal Accounting starts at $99 per user per month for the Legal Accounting License, which includes all Legal Accounting features. The plan covers account reconciliation, billing, case management, document management, ledger, trust accounting, and time and expense tracking. No free version or trial is listed.

Answer based on 2 reviews

Integrations

### Which third-party tools and platforms does Actionstep Legal Accounting integrate with?

Actionstep Legal Accounting integrates with over 10 third-party tools, including document management and legal workflow platforms such as NetDocuments, Filevine, and Synergy Matters, plus 8am CasePeer, 8am LawPay, Accurate Legal Billing, Appara, Apparatus, Confido Legal, LawGro, LawToolBox, and PaperCut.

Answer based on 9 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Actionstep Legal Accounting?

Actionstep Legal Accounting is generally quick to onboard for staff, especially users with prior legal or accounting software experience. It offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say everyday users learn fast, while admins, firms migrating data, and teams needing customization often need more guided support.

Answer based on 20 reviews

Getting Started and Support

### What customer support options does Actionstep Legal Accounting offer, and how do users rate the experience?

Actionstep Legal Accounting offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as quick, helpful, and easy to reach from within the software, though some report delayed responses, unresolved glitches, and weaker support for more complex or high-volume needs.

Answer based on 34 reviews

Reporting

### How well does it handle legal accounting reporting?

Actionstep Legal Accounting covers everyday legal accounting reporting well, with useful billing, ledger, and financial views for many firms. Small law offices and accounting staff often find reports clear and helpful, but some teams want easier customization, simpler report selection, stronger drill-down analysis, and fewer Excel workarounds for advanced metrics.

Answer based on 31 reviews

## Features

AI summary

Based on 1,177 Legal Billing reviews

Capterra reviewers point to these as the top priorities when choosing legal billing software:

-   **Billing & Invoicing** (**75%** of reviewers rated this feature as critical)
-   **Case Management** (**59%**)
-   **Time Tracking** (**66%**)

Actionstep Legal Accounting supports all three features buyers value most: **Billing & Invoicing**, **Case Management**, and **Time Tracking**. Together, these capabilities help firms manage client matters, record billable hours accurately, and handle invoicing with fewer manual steps, allowing teams to keep financial processes organized and improve billing accuracy.

Case Management

4.6 (7)

14.29% of 7 reviewers that rated this feature as important or highly important

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Time Tracking

4.8 (36)

72.22% of 36 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

Expense Tracking

4.2 (25)

72.00% of 25 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Client Management

4.0 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Document Management

3.7 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Billing & Invoicing

4.2 (50)

82.00% of 50 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Actionstep Legal Accounting 102 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Accounts Payable: Track money owed to a company's creditors/suppliers
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- Accrual Accounting: Recognizing income when earned and expenses when incurred regardless of when cash is received or disbursed.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Asset Accounting: Manage adding fixed assets to proposed budgets
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Receipt Matching: Match digital receipt images or data with corresponding expense entries
- Automatic Backup: Data is backed up automatically to prevent data loss
- Automatic Billing: Setup and send recurring or automated bills
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Billable Items Tracking: Track the list of items required to be billed/invoiced to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional
- Budget Tracking: Track actual spending to ensure it's in line with the planned budget
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Bulk Send: Process of sending a large number of documents, messages or emails to multiple recipients at once
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Case Notes: Access and track notes regarding case activities and updates within case files
- Chart of Accounts: A financial statement that lists a company's accounts and details the account type and balance
- Check Writing: Issue payments to third parties via checks
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Conflict Management: Search and check for conflicts of interest or statutes of limitations
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Statements: Reports that show customers their invoices, payments, and balance on the account
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Docket Management: Manage and maintain a detailed record of information and updates associated with each court case
- Document Capture: Scan, move or upload electronic files within the software's repository
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Duplicate Detection: Compare new data with existing records to detect duplicate entries
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Encryption: Convert data into a code for security
- Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- File Encryption: Encrypts data within the file, which can only be decrypted using a password or encryption key
- File Management: Create, save, and store files
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Consolidation & Close Management: Bring together financial information by collecting data from multiple ledgers and close financial processes
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- For Lawyers: Software is specifically designed to address the needs of professionals in the law industry
- For Legal Professionals: Specifically designed to address the needs of law firms and legal departments
- For Small Businesses: Designed for small businesses
- Fund Accounting: Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)
- General Ledger: Centralized accounting record which tracks all financial transactions
- Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis
- Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time
- Invoice Creation: Create invoices from scratch or have recurring invoices
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Journal Entry Processing: Initiate, document and approve journal entries throughout the accounting cycle
- Legal Case Management: Systematic approach to handling legal cases, matters, or projects within a law firm or legal department
- Mobile App: Access the system via a mobile application
- Multi-Location: Manage and support multiple locations
- Online Invoicing: Create, send, and view electronic invoices
- Payment Processing: Accept, record, and reconcile financial transactions
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Receipt Management: Upload, track, and submit receipts in a central database
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system
- Trust Accounting: Manage bookkeeping for client trust accounts
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.2 (104)

4.2

Based on 104 reviews

## Pricing

Value for money

4.4 (75)

[View pricing plan details](https://www.capterra.com/p/187835/Soluno/pricing/)

Actionstep Legal Accounting License

$99.00

Per User,Per Month

It includes:

-   Time and Expense Tracking
-   Multiple Bank Accounts
-   Account Reconciliation
-   Billing
-   Trust Accounting
-   Case Management
-   Conflict Checking
-   Ledger
-   Document Management
-   Calendar

Value for money

4.4 (75)

4.4

Based on 75 reviews

## Integrations

[

8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[

8am LawPay](https://www.capterra.com/p/177253/LawPay/)[

Actionstep](https://www.capterra.com/p/139923/Actionstep/)[

PaperCut](https://www.capterra.com/p/133655/PaperCut/)[

LawToolBox](https://www.capterra.com/p/130582/LawToolBox/)[

NetDocuments](https://www.capterra.com/p/225425/NetDocuments/)[

LawGro](https://www.capterra.com/p/158100/LawGro/)[

Confido Legal](https://www.capterra.com/p/209131/Gravity-Legal/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (89)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (89)

4.6

Based on 89 reviews

## User reviews

Overall rating

4.5

Based on 104 reviews

Filter by rating

5(64)

4(33)

3(2)

2(4)

1(1)

Mentioned topic

Sorted by most recent

Holly P.

Partner

Accounting

### "The BEST Legal Accounting Software Out There!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2025

Overall the customer service, look and functionality and just overall experience has been the best I have had from the like 8+ legal accounting software out there.

Pros

This is the BEST legal accounting software out there in my opinion! It is intuitive and easy to use and customize. The best is how easy it is to change or undo something. This is great for bookkeeping. Big time saver.

Cons

I don’t have any cons for myself but I would imagine my clients would prefer if it had more CRM abilities. That said, that WILL be changing soon via thier partnership with Actionstep.

Switched from

[PCLaw](https://www.capterra.com/p/228264/PCLaw/)

[Unity Accounting](https://www.capterra.com/p/24376/Unity-Accounting/)

Functionality is much higher and Soluno is a cloud based software which is key to success these days.

Alternatives considered

[CosmoLex](https://www.capterra.com/p/18931/CosmoLex/)

[GhostPractice](https://www.capterra.com/p/213777/GhostPractice/)

[LEAP](https://www.capterra.com/p/147413/LEAP/)

[Clio](https://www.capterra.com/p/105428/Clio/)

[uLawPractice](https://www.capterra.com/p/150100/uLaw-Practice/)

Reasons for choosing Actionstep Legal Accounting

Look, functionality, precision, reporting abilities, and cloud accessibility

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BR

Ben R.

HR Manager

Law Practice

### "Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 16, 2024

Pros

Ease of use. As an Admin I can see everything at a glance.

Cons

Server crashes occasionally. There are times where it is difficult to adjust user permissions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Leslee H.

Owner

Accounting

### "The BEST legal accounting software on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2024

This is the best legal accounting software on the market today. Easy to use, IOLTA ready. Cloud-based. Superior customer support with live agents -- never a "bot".

Pros

Excellent legal practice accounting software on the market today.

Cons

Soluno does not yet have a mobile app. However, with the internet, the website is accessible anytime

Switched from

[PCLaw](https://www.capterra.com/p/228264/PCLaw/)

PC LAw was no longer supported and had too many data discrepancies.

Alternatives considered

[LEAP](https://www.capterra.com/p/147413/LEAP/)

Reasons for choosing Actionstep Legal Accounting

Best software found for accounting and matter management

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LA

Lora A.

LAWYER

Law Practice

### "Keep looking."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 5, 2024

Awful. After 11 months we are looking to switch again, as is everyone on our floor.

Pros

It's cloud based which is good. There aren't many others. If I could give a negative stars I would. We switched from PC law which had become outdated and unreliable. We switched based on our bookkeeper's recommendation. It has been nothing short of a disappointment. The customer service that had been promised is non-existent. Our bookkeeper who works at a medium sized firm that had switched has confirmed that the customer service has deteriorated significantly in the last year to the point she is no longer recommending it. But it makes little sense. Difficult to navigate.

Cons

Where to start. It's things big and small. For example, the icons that were chosen, presumably to make it easier, don't really make sense. It is difficult to navigate and cumbersome. PC Law had become outdated and unreliable. But it was intuitive. Soluno makes everything more complicated.

Switched from

[PCLaw](https://www.capterra.com/p/228264/PCLaw/)

BOOKKEEPER RECOMMENDED. SHE NOW CONCEDES THAT CUSTOMER SERVICE IS AWFUL.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 18, 2024

Hi Lora - Thank you for taking the time to review us. We are very sorry to hear about your experience. All our users deserve to feel supported, and we are sorry our customer support standards did not meet expectations. We value having a high quality support process, and so this evaluation has been passed on to relevant parties for internal assessment. Regarding ease-of-use, we have recently updated our menus to improve usability. You are able to opt-in to the feature within your system settings. Our team would be happy to walk you through those steps, as well as assist you with any other product-related support you may require. Please contact us to discuss further. And again, thank you for your feedback. All the best, Your Soluno Team

AA

Agustina A.

Owner

Accounting

### "Customer service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 30, 2024

Customer service is Exceptional. I have had couple of clients using this Accounting software and it is very easy to use. I am more used to Oracle software which has a more complex mechanism. I like Soluno and will recommend to any legal firm looking for Accounting software.

Pros

Soluno is very simple to use, I am an Accountant and find it very user-friendly. I will say that the platform is well organized and allows users to do Accounting without too much knowledge. When transitioning one of my clients, I had the opportunity to interact with many customer service representatives. I want to make sure you recognize the Exceptional customer service of \[sensitive content hidden\] . \[sensitive content hidden\] went beyond her duties and helped me find solutions to the issues we were having when doing our 1st bank reconciliation. Please let \[sensitive content hidden\] know that she is very good at customer service. She is friendly and listens to the needs of our company. :)

Cons

I wish financial statement will have more drilling capabilities. This will allow analysis of expenses more practical.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Dan M.

IT Director

Legal Services

### "Converted to soluno"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 4, 2024

they have been bought by a parent company but has retained their main Canadian staff members, have been though 2 year ends with the software and needed to contact our main point each time to ensure we were using the correct reports. possibly just need to get these long term reports working or had slight changes due to process changes/updates during the year, but they worked with us to make sure we had our complex compensation reports run each year.

Pros

Conversion process is easy, making sure you have a consultant and soluno staff available to assist was very helpful getting us up and running smoothly.

Cons

the level of customizability needs intervention by soluno dev/staff, but this might just be cloud software vs on prem.

Switched from

[ProLaw](https://www.capterra.com/p/35611/ProLaw/)

prolaw was on prem, the remote/web interface and mobile app are very different from the desktop interface. statement allocations are inaccurate, data is deleted/reset.. write offs are treated as payments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HN

Helen N.

Legal Assistant

Law Practice

### "Very user friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

December 1, 2023

Pros

I find this software extremely user friendly. Easy to make changes and the billing procedure works smoothly

Cons

Only problems I have had in in regards to closing files errors and the time summary not lining up on the final invoices

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 10, 2024

Thanks Helen for your review. We are glad to hear that we have made your experience so smoothly. Feel free to reach out to us about your pain points

JP

Jordanna P.

Legal Assistant

Law Practice

### "Soluno Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 1, 2023

Pros

Invoices and Billing in medium size firm

Cons

Log in delays and also freezing when finalizing invoices

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 10, 2024

Thanks Jordanna for your review. We have been experiencing growing pain and investing heavily in performance. Hopefully you will see our product continually improving.

KN

Ketsia N.

Law clerk

Law Practice

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2023

overall, i really like Soluno and it is useful in my line of work.

Pros

it is not difficult getting to know how to use it.

Cons

i still have difficulty login in sometimes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Kortney D.

Assistant

Law Practice

### "Great Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2023

Pros

The accessibility, organization, convenience.

Cons

I have not encountered any issues therefore nothing to not like.

Switched from

[Clio](https://www.capterra.com/p/105428/Clio/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/187835/Soluno/reviews/)

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