# Operator Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Operator Software - reviews, pricing plans, popular comparisons to other Manufacturing Execution products and more.

Source: https://www.capterra.com/p/187923/Operator

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# 

 Operator Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Operator

## What is Operator?

IT solution created to give visibility for Improvements in your production process.

## What is Operator used for?

[OEE](https://www.capterra.com/oee-software/)[Manufacturing Execution](https://www.capterra.com/manufacturing-execution-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Operator?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.operatorsystems.com&name=Operator)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Operator

3.3 (3)

VS.

[4.8 (82)](https://www.capterra.com/p/187341/Evocon/reviews/)

Starting Price

Contact vendor

Starting Price

$209

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (3)

Ease Of Use

4.8 (281)

Value For Money

3.0 (3)

Value For Money

4.7 (196)

Customer Service

3.7 (3)

Customer Service

4.9 (218)

## Operator alternatives

[4.5 (28)](https://www.capterra.com/p/176111/SensrTrx-Manufacturing-Analytics/reviews/)

Starting price

$720.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.8 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (8)](https://www.capterra.com/p/214341/Safi/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Benchmarking

Compare key metrics for the business against prominent players in the industry

Cost Tracking

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Document Management

Store, manage, and track all electronic documents in a centralized location

Downtime Tracking

Track unplanned equipment or network failures

Inventory Management

Track and manage inventory levels to maintain proper supply

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Operator 14 features

Compare key metrics for the business against prominent players in the industry

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Store, manage, and track all electronic documents in a centralized location

Track unplanned equipment or network failures

Track and manage inventory levels to maintain proper supply

Observe and track the demand, usage, progress or quality of a system, product, or user

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Ensure that quality requirements and standards are met across production processes

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Identify and analyse the reasons behind accidents

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Track and document the history, application, or location of an item or activity

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

3.3 (3)

3.3

Based on 3 reviews

## Pricing

Value for money

3.0 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.0 (3)

3.0

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (3)

3.7

Based on 3 reviews

## User reviews

Overall rating

3.3

Based on 3 reviews

Filter by rating

5(0)

4(1)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

IT Solution Manager

Furniture

### "Average MES system"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

September 20, 2019

It helps on the production line reporting, with a good overview of the production figures.

Pros

It has got a very flexible development team, they're really open to new developments and customization.

Cons

Despite they're flexibility to new developments and customization, most of the times they do it wrong or mess up something that was working before.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Information Systems Technitian

Furniture

### "MES for simple usage"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

August 2, 2019

It's a good MES for the usage of simple operations, just as report production and scheduling orders. If you want to use more advanced functionalities such as traceability or maintenance work order management you should go with other MES

Pros

Operator support team is great and allow you to make a lot of customization, basic functionality works on reliable way.

Cons

Still there's a lot of bugs, when new functionalities are implemented they come with many bugs. Installation is not the smoothest process at all, usually there's errors and crashes the application. New functionalities takes time to be ready due to this issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

IS Technician

Furniture

### "A Nice Manufacturing Execution System"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 26, 2019

Well, i helped to improve it in my company, i administrate it, and i hear a lot of complains quite often. As i said before, it is not perfect , but it's not bad at all since it fulfills the most. But i feel that something is missing, and in my opinion it is not evolving, and evolution is everything if you want to be prepared for what comes next ...

Pros

We use Operator from Operator Systems as our MES, it does the job, not Excellent but pretty decent. It allows a lot of customization, it has a lot of functionalities that will actually help your company. I really like the customer support, they are very kind, and competent and every time we need something they are available and usually solve everything quite fast. Another thing is that if you have someone specialized in Operator at your company you can manage pretty much everything without needing external support. The databases are well built which makes it easier to build reports and to collect production data.

Cons

The interface, it should be easier to use, i mean, sometime after you start using you get used to it but at the beginning it's not user friendly and sometimes can be a little tricky. The design, it's old, it is like using software from 2000's, it could be improved a lot and it would help to create a more user friendly software. Software errors are common, like i am scanning a bar code and the software crashes, then i open it again and the scan is OK and everything is Ok but sometimes it just crashes. In my opinion if you value evolution and if you want something to improve your "Industry" to "Industry 4.0" you should consider other options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2019

Without knowing the specific customer behind this review we don't know the reviewed version. Operator has been marketed as a standard solution since 2004 and many things has beed added to the the latest released version of Operator (Version 6.0) The latest version has a complete new WEB and APP (IOS & Android) based interface, which is obvious not used by the reviewer. At the same time the new version include a lot of new functionality and at the same time all the flexibility and benefits from the previous version is still remaining. The new version also include a lot of new "Industry 4.0" functionality and support.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)