# Pipefile Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pipefile Software - reviews, pricing plans, popular comparisons to other File Sharing products and more.

Source: https://www.capterra.com/p/187927/Pipefile

---

# 

 Pipefile Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Pipefile

## What is Pipefile?

Pipefile is a document management software that streamlines the collection of personal, financial, and sensitive documents. The software allows users to create checklists for requesting standard forms, set reminders so documents arrive on time, and download files directly or sync with cloud storage. Pipefile also uses 256-bit AES encryption and offers custom PGP key management for security.

## What is Pipefile used for?

[File Sharing](https://www.capterra.com/file-sharing-software/)

Top alternative

Featured

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$14.99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pipefile

4.8 (17)

VS.

[4.7 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$14.99

Flat Rate, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (17)

Ease Of Use

4.6 (22,655)

Value For Money

4.8 (17)

Value For Money

4.5 (15,228)

Customer Service

4.8 (15)

Customer Service

4.4 (13,491)

## Pipefile alternatives

[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (356)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (95)](https://www.capterra.com/p/145411/Zoho/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/187927/Pipefile/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Collaboration Tools

4.7 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Access Controls/Permissions

4.9 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Document Storage

5.0 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Encryption

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Convert data into a code for security

Search/Filter

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Alerts/Notifications

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Pipefile 10 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Provides a channel for team members to share media files, communicate, and work together

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Convert data into a code for security

Communicate using messages within the system

Access software remotely via mobile devices

Search and filter data across systems to locate required information by entering keywords or certain criteria

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.9 (17)

4.9

Based on 17 reviews

## Pricing

Value for money

4.8 (17)

Free Trial

Basic

$14.99

Flat Rate,Per Month

Value for money

4.8 (17)

4.8

Based on 17 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Box](https://www.capterra.com/p/148766/Box/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (15)

4.8

Based on 15 reviews

## User reviews

Overall rating

4.8

Based on 17 reviews

Filter by rating

5(14)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LG

Lorinda G.

Project Manager

Non-Profit Organization Management

### "Pipeline is the best document portal out there! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2025

It’s a great program that has helped streamline my client document collection in a secure and seamless way. Recommend 10/10

Pros

Ease of use and lightning fast customer service

Cons

If I had to choose something I’d say that their logo isn’t my favorite look. It seems a bit simple, and could be a tad bit more ‘professional’.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Roger R.

CEO

Law Practice

### "We are glad we found Pipefile"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2025

We are extremely happy. Our clients are responding better.

Pros

We are attorneys and have been using Pipefile for 6 months. This platform is easy to use and categorizes items we need to collect from our clients. We love the feature that automatically reminds clients of deficient documents. It also lets us communicate with clients.

Cons

The search feature can use some improvements.

Switched from

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)

Ease of use, categorization and automatic reminders

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

JULIE A.

attorney

Law Practice

### "Great for legal practice to get documents from clients timely and keep them updated"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 15, 2024

I would not be able to keep up with my workload without it. I have a few clients that are not computer savy and can't use it, but they can't use basic email and have other people help them. Those clients send me hundreds of emails with attachments and clog up my email for important immediate business needs.

Pros

when downloading files from clients, they are already in folders labeled appropriately. This is an awesome feature.

Cons

I need to learn how to use for forms and checklists.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jeri C.

Mortgage Loan Originator Branch Manager

Banking

### "I could not love this product more - THANK YOU for finally creating the document solution we need!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2023

Prior to using Pipefile - I used DropBox. The old interface was confusing. My less computer-savvy customers would often give up, and risk emailing sensitive documents, or try and fax items to me. Pipefile is beautifully simple, straightforward and intuitive. My customers have remarked about how much easier it is to use. And Pipefile literally replaces a full time employee, whose job used to be chasing down and organizing paperwork Now my assistant helps me chase down new business!

Pros

The simplicity. Pipefile is about document gathering, and communication. That's it. It doesn't try, or pretend to be an overly complex LOS all-in-one system with features that you neither understand - nor need. It does one thing - and it does it better than anyone I've seen on the market.

Cons

I haven't found anything that I'm displeased with yet -

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Shiva B.

Head Attorney

Law Practice

### "A great tool for collecting documents - huge help! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2022

Very happy! I suggest to anyone who wants to make it easier to collect documents from customers.

Pros

Pipefile is awesome! It has streamlined collection of client documents for our law firm, using just a cell phone. People find the software very easy to use, and the customization is excellent. This has helped us so much vs. the old days of making our customers scan documents on a scanner or at Office Depot, which created more delays in our process. Pipefile is effective, simple to use and fairly priced.

Cons

Could be a bit more intuitive to use, but you get it after 1 or 2 tries.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Attorney

Legal Services

### "Good, but maybe for a company with only 1 location"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 14, 2022

Overall, I like it. However, I'm trying to find an alternative, since I have multiple offices and work from home occasionally, and I really find the "Authorize New Device" message/email very annoying. It actually makes me cringe when I have to do it on a computer that is not using a VPN service and is not "new".

Pros

I like being able to create custom templates and being able to modify them as needed before sending them off. I also like that the service automatically reminds the recipient periodically.

Cons

I heard that their mobile app does not function properly and requires the user to hit "N/A" before moving forward. This causes the checklist to be "completed" even though no documents were attached via the mobile app. I have brought this issue up with Pipefile, but the problem is still there. Also, I have two office locations in Houston. Pipefile does not allow me to log into the system without verifying a "new device" any time that I am at my 2nd office or at home. I turn off my VPN so I'm not sure why this safety feature keeps asking me to authorize my use via email. Personally, I really hate this, because it creates problems when I'm trying to sign in on my mobile device or a different computer. It creates an unnecessary burden and an extra email that I wish I didn't have to go through. If you have a busy work/life, it would be nice to have an alternative service that would get rid of this annoyance. Lastly, I noticed that some recipients are sending very poor images since they are able to upload photos from their phone. So when I ask for a document that is very long, the recipients would sometimes send me phone taken photos of each page. This is really messy. Before Pipefile, clients would have had to send the document as a PDF via email, mail them, or bring them in for our office to sign. Also, if photos are attached, a person would have to use a color printer to print the images due to shadowing issues.

Reasons for choosing Pipefile

Availability.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Mike C.

Owner

Legal Services

### "Pipefile Replaces your BEST Customer Service Agent with an Even Better Consumer Experience!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2021

Pros

It's mobile native, user friendly, and it works 24/7. It "gamifies" document collection in a way that motivates customers and provides them clear feedback about how they're progressing. It also allows you to inject your firm's personality into the communications and provide encouragement, explanations, and support - all automatically and evergreen.

Cons

There's nothing about it I don't like, but I see the possibilities for the future, like embedding explanatory videos, featuring a "help" button that might connect to a live chat, consumers want to use this and that's what makes it great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

John L.

Ceo

Hospital & Health Care

### "Excellent product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2021

One of the most effective file management app out there.

Pros

Easy to use. No coding required. Very straight forward.

Cons

Nothing really. No negative. I really like the product and use it daily

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Alvin F.

Owner

Law Practice

### "Pipefile helps me organize my client document requests"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2020

Pipefile helps my bankuptcy law practice be more efficient in requesting documents from clients.

Pros

Before I started using Pipefile, I would ask clients to upload their documents to a cloud folder. As a result, the files would be disorganized and oftentimes, there would be multiple documents included in one PDF that I would have to then review and disassemble using Adobe Acrobat. Also, the document filenames often were not helpful in letting me know what the files contained. So, the reason I switched to Pipefile was because it allows me to send out document requests in an orderly fashion. The document requests now go out as a checklist of items and the uploads are automatically sorted into folders that I have pre-named, so everything is organized. Furthermore, I can reject document uploads that are not correct and send the request back to the client with an explanation of the defect (e.g., the scan is too blurry to read)

Cons

There is no help documentation. To be fair, Pipefile is pretty intuitive, there is a demo on YouTube, and the \[SENSITIVE CONTENT HIDDEN\] is highly responsive (like sometimes within minutes) to my email questions, but Pipefile really needs help documentation like a knowledgebase.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Matt P.

Managing Partner

Marketing and Advertising

### "Easiest Way to Collect Documents Securely"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2020

Pros

Free trial made it easy to get started. Service are great and the product pays for itself in time savings.

Cons

Could use some more native integrations with enterprise platforms and file storage systems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/187927/Pipefile/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)