# Zucchetti Time and Attendance Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zucchetti Time and Attendance the right Attendance Tracking solution for you? Explore 122 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/187936/Time-Attendance/reviews

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Zucchetti Time and Attendance

4.5 (122)

[View alternatives](https://www.capterra.com/p/187936/Time-Attendance/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Zucchetti Time and Attendance

Ease of use

4.1

Customer Service

4.5

## Pros and Cons in Reviews

SS

Susanna S

HR AccountantLogistics and Supply Chain, 201 - 500 employeesUsed the software for: 1-2 years.

“The characteristics we liked the most are the match with Desired features“

October 4, 2023

SS

Sonia S

HR SpecialistMining & Metals, 51 - 200 employeesUsed the software for: 6-12 months.

“Sometimes it is not flexible and it is not possibile to extract all info about attendencies from Analytics.“

March 15, 2021

FM

Federica M

HR IT functional analystInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“The product is intuitive, easy to use and has been successfully integrated with the Company's business processes.“

August 11, 2023

SK

Sachin K

Industrial EngineerAutomotive, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Sometimes it cause trouble to start.“

April 26, 2021

SS

Sonia S

HR SpecialistMining & Metals, 51 - 200 employeesUsed the software for: 6-12 months.

“Zucchetti Presenze Project has the possibility to be a very good program but it needs to be more quick and to link more information at the same time.“

March 15, 2021

VA

Valentina A

HRRestaurants, 201 - 500 employeesUsed the software for: Less than 6 months.

“There are a lot of functions, but not all of them are usable for different type of users.“

February 9, 2021

AB

Anna B

SVOutsourcing/Offshoring, 10,001+ employeesUsed the software for: 1-2 years.

“I appreciate good contact with T&A consultants whenever there is a problem with the system or I need help with some functions.“

July 16, 2020

EG

Elena G

HRHuman Resources, 51 - 200 employeesUsed the software for: More than 2 years.

“I can't define Zucchetti an easy-to-use software, it is a complicated system and for hr person that are involved in different activities is a challenge“

February 16, 2021

## Showing most helpful reviews

Showing 1-25 of 122 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FD

Federica D.  
PAYROLL AND SUPPLIER ACCOUNTING  
Food Production  
Used the software for: 6-12 months

### "Zucchetti review"

September 13, 2023

4.0

Pros

Desired feautures, ease of use, many reports available, precise and clear

Cons

Sometimes it is a little difficult to correct attendance errors.

Review Source

CB

Chiara B.  
HR Coordinator  
Maritime  
Used the software for: 6-12 months

### "A software with many possibilities "

June 8, 2022

4.0

Pros

I like that the system is intuitive. After using it a few times, you are able to learn how it works. Since there are so many features, something new is discovered each time.

Cons

I work for a large and expanding company. We need to have some specific system modifications suited to the company's characteristics. The changes here are frequent and each time we have to ask and wait for support. We should learn to be more autonomous.

Review Source

MZ

Marta Z.  
HR Performance & Process Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Customer Service"

March 5, 2021

3.0

Pros

The customer service operator who supported me for the ticket I opened was very helpful and thoughtful. He also gave me support the days after the resolution of the problem to be sure the flow had settled.

Review Source

LM

LISA M.  
PAYROLL SPECIALIST  
Civil Engineering  
Used the software for: 2+ years

### "HELP DESK-WORKFLOW TICKET 4786111 FOLLOWED BY STILO FRANCESCO"

July 22, 2020

4.0

Pros

I THINK SOFTWARE NEED CONTINUE AND PROGRESSIVE DEVELOPING TO ADEGUATE PROCESS ES AND MAKE EASIER IT INSTRUMENTS.

Cons

I THINK IT'S NECESSARY A VIRTUAL MANUAL FOR EVERY MODULE TO ALLOW SELF OPERATION FOR EASIER DEVELOPING

Review Source

GM

Giovanni M.  
IT Manager  
Human Resources  
Used the software for: 2+ years

### "Application administration and user support"

July 30, 2020

4.0

Pros

Easy to use but complete, feature-rich

Cons

It basically doesn't have any downsides. Maybe you could improve your attendance tag

Reason for choosing Zucchetti Time and Attendance

because it's integrated into a full platform of hr services

Review Source

FT

Francesca T.  
Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "My consideration"

July 15, 2019

4.0

With this product I can configure all needs of the officer personal of variuos sectors

Pros

This module, allows a lot of parameterization.

Cons

The configuration is sometimes not simple and requires several steps.

Review Source

RD

Roberto D.  
payroll manager  
Automotive  
Used the software for: 2+ years

### "Support"

July 17, 2020

5.0

Pros

The availability and professionalism of your staff to technical needs makes the system exceptional

Cons

There is nothing better. The software solution fully supports the business need

Review Source

MP

Mara P.  
HR  
Chemicals  
Used the software for: 2+ years

### "Ticket resolution"

December 15, 2020

4.0

Pros

Insertion of items from the card and use of wf by colleagues.

Cons

For certain operations it is rigid. Some time slots are managed by formulas, which sometimes complicate management.

Review Source

ER

Emanuele R.  
HR applications manager  
Human Resources  
Used the software for: 2+ years

### "great application!"

March 2, 2021

5.0

Pros

high automation, possibility of customization, workflow process, mobile integration

Cons

nothing special, just a little old graphical interface

Review Source

AL

Antonio L.  
Application Consultant  
Information Services  
Used the software for: 1-2 years

### "Digital transformation"

August 24, 2020

4.0

Pros

common database, flexibility, reliability, integration

Cons

there should be multiple standard reports

Review Source

SZ

Stefania Z.  
IMPIEGATA  
Chemicals  
Used the software for: 1-2 years

### "presenze project"

July 23, 2025

5.0

applicativo molto valido e funzionale assistenza ottima e professionale sia per ticket che telefonicamente

Pros

Assistenza accurata e precisa su presenze project, precisione nella risposta e velocità nella risposta

Cons

Lentezza nella risposta su sicurezza a automazione e parte del piano ferie un po' meccanico e migliorabile

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

PER L'ASSISTENZA POCO ACCURATA E PER LA VELOCITà DEL PROGRAMMA

Review Source

MP

Marco P.  
IT Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Ottimo lavoro!"

November 28, 2023

4.0

Pros

Mi è piaciuto come è stato condotto il progetto dal consulente applicativo che l'ha seguito: \[nascosto contenuto sensibile\], tecnico molto competente e disponibile che ci ha guidati in un progetto molto complesso su numeriche importati. E' stato fatto un ottimo lavoro!

Cons

Interfaccia utente migliorabile così come la reportistica, ma questo è indipendente dall'ottimo lavoro effettuato dal consulente.

Switched from

[ZTravel](https://www.capterra.com/p/189364/ZTravel/)

Ho inserito un prodotto a caso i quanto non presenti i prodotti dismessi ovvero: Ruoli e Ragni di Zucchetti in quanto a fine ciclo di vita.

Review Source

DR

Daniela R.  
Hr Administration specialist  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Recensione applicativa Zucchetti"

April 14, 2025

5.0

All'inizio potrebbe essere un po' difficoltoso muoversi tra i punti di menù ma con l'uso quotidiano l'esperienza è più che positiva

Pros

L'applicativo Presenze Project presenta numerose funzionalità e risulta semplice ed intuitivo nell'utilizzo. Ottima l'assistenza tecnica

Cons

A livello generale l'applicativo non presenta contro

Review Source

Rossana R.  
HR Adminitrative Advisor  
Computer Software  
Used the software for: 2+ years

### "La gestione delle presenze alla portata di tutti"

September 5, 2023

5.0

Pros

A mio modo di vedere, il software ha i seguenti punti di forza: grande disponibilità di tecnici e consulenti in situazioni di problem solving, semplicità di utilizzo, ergonomia del cartellino mensile molto accattivante.

Cons

Non rilevo aspetti negativi tali da dover essere segnalati.

Review Source

TD

Tiziana D.  
HR Manager  
Packaging and Containers  
Used the software for: 1-2 years

### "Molto utile ma poco intuitivo"

September 15, 2023

4.0

Pros

Potenzialità del prodotto molto elevate e possibilità di utilizzo e confronto di vari dati

Cons

Poco intuitivo e macchinoso nella fruizione soprattutto il piano ferie che così come impostato ora risulta poco utile.

Review Source

DB

Debora B.  
Hr Specialist  
Computer Software  
Used the software for: 2+ years

### "ottimo prodotto per la gestione a 360 gradi delle risorse Umane"

September 5, 2023

5.0

Pros

Possibilità di implementazione progressiva dei moduli, reportistica personalizzabile ed evoluta. Assistenza da parte del team di sviluppo applicativo puntuale.

Cons

gestione complessa degli organigrammi. da migliorare aspetto grafico di alcune maschere

Review Source

RM

Roberto M.  
Impiegato  
Information Technology and Services  
Used the software for: 2+ years

### "Altamente configurabile sull'esigenza del cliente"

October 18, 2021

5.0

Lavoro con Zucchetti tutti i giorni, la mia esperienza assolutamente positiva in quanto trovo sempre disponibilità da parte degli interlocutori siano essi di prima assistenza che consulenti applicativi o altre figure.

Pros

Il punto forte di questo applicativo è che è fortemente personalizzabile e sempre aggiornato sulle tematiche che evolvono giornalmente nello scenario nazionale. Le normative che frequentemente vengono pubblicate vengono rapidamente recepite dagli analisti e integrate nei successivi aggiornamenti.

Cons

La gestione dei menu, contiene una grande quantità di punti selezionabili costruiti ad albero (menu applicativo), è presente anche una ricerca ma il risultato proposto non evidenzia il percorso per trovare il punto cercato quindi non è possibile memorizzare un percorso o conoscerlo se non per tentativi. Lato utente l'esperienza è completa, manca però di una manualistica almeno generica a popup, utile anche agli utenti sporadici nelle aziende.

Review Source

VR

Verified Reviewer  
Innovation Manager  
Human Resources  
Used the software for: 2+ years

### "Il software del futuro"

January 13, 2023

5.0

Pros

Innovazione, completezza e integrazione fra i vari applicativi

Cons

Prodotto non sempre facile da utilizzare

Review Source

MA

Marica A.  
Senior HR Administration Advisor  
Computer Software  
Used the software for: 2+ years

### "Prodotto performante"

September 5, 2023

5.0

Pros

Trovo nel prodotto i seguenti punti di forza: facilità di reperire informazioni, gestione intuitiva dell'anagrafica

Cons

Non ci sono aspetti che ritengo debbano essere migliorati

Review Source

Massimiliano C.  
Responsabile amministrativo  
Computer Software  
Used the software for: 2+ years

### "recensione Zucchetti"

October 21, 2021

5.0

Pros

Il software è ben modulabile adatto ad aziende che anche una ottica di crescita

Cons

la configurazione potrebbe essere migliorata, come interfaccia e logica

Review Source

RM

Romina M.  
HR assistant  
Utilities  
Used the software for: 1-2 years

### "Time and Attendance by Zucchetti review"

November 6, 2019

5.0

Pros

ease of use, speed of closing labels and less manual checks. on 5000 monthly tags it is a great time and energy saving

Cons

speed data processing and print extraction

Review Source

EP

ERIKA P.  
UFFICIO PERSONALE  
Food & Beverages  
Used the software for: 1-2 years

### "effective assistance and correction of the problem"

February 11, 2021

5.0

Pros

intuitive with many functions and very complete

Cons

i'm satisfied with the assistance but not with everyone

Review Source

AB

Anna B.  
SV  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Positive feedback "

July 16, 2020

5.0

I appreciate good contact with T&A consultants whenever there is a problem with the system or I need help with some functions. I would like to thank especially to \[SENSITIVE CONTENT HIDDEN\] for his professionalism and for giving me a comprehensive answer.

Pros

The system is easy to use and and intuitive. It has also updates-gadgets that help to improve functions.

Cons

Personally I need more integration with other softwares.

Review Source

VA

Valentina A.  
HR  
Restaurants  
Used the software for: Less than 6 months

### "Job transformation"

February 9, 2021

5.0

Pros

The product is useful, smart and can be customized.

Cons

There are a lot of functions, but not all of them are usable for different type of users.

Review Source

BD

Biagio D.  
HR specialist  
Banking  
Used the software for: 6-12 months

### "Zucchetti Time&Attendance Assistance"

August 3, 2020

4.0

with the help of assistance a good ability to resolve the intervention and explanation to have autonomy

Pros

good flexibility and many user functions, including HR

Cons

ease of use per user, without assistance

Review Source

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