# kpi.com Accounts Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is kpi.com Accounts the right Accounting solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/187983/kpi-com-Accounts/reviews --- kpi.com Accounts 4 (9) [View alternatives](https://www.capterra.com/p/187983/kpi-com-Accounts/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of kpi.com Accounts Ease of use 3.3 Customer Service 4.0 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alex A. Used the software for: ### "All in one" October 15, 2016 4.0 There are many features in this software, users enjoy with many features in one solution. Affordable prices, maturing Review Source SR Stacey R. Freelance Art Director Design Used the software for: 2+ years ### "Great for recording your time" August 19, 2020 4.0 Overall I had a positive experience with KPI. I would continue to use it for timesheets. Pros I really liked the easy and organization of filling out your timesheet with KPI. Cons I found the navigation very confusing. I always struggled to figure out where I could find my vacation days in the system. Review Source WM Williard M. Senior Financial Accountant Oil & Energy Used the software for: Less than 6 months ### "Williard from Profile Middle East WLL - Abu Dhabi" November 2, 2016 3.0 Over all it is a value for money for a company-wide ERP system. Pros \- Online support is always available. - Features - Affordability Cons \- If online support cannot resolve the issue, they ask you to email your concern. Which is a redundant process - they should just open a ticket and try to update us with the issue. - Report generation can be a little bit tricky and inconsistent, but can be resolved. - Turn around time to resolve an issue involves a very long wait. - initial responses to an open issue - might take time as well. - Most of the improvement can only be taken effect after their "live update". This live update happens once a month. Generally, you have to wait one month before you can see a result on an open issue. Review Source CC Craig C. General Manager Retail Used the software for: Less than 6 months ### "Happy Customer! " October 28, 2016 4.0 Over all i am happy with the software and feel that it is adding to the growth of our business. We do not use the software for any sales process, invoicing or accounts so can not comment on that. Pros We use KPI.com for the use of HR including integrated finger print time attendance, payroll, holidays, recruitment tracking, appraisals and much more. A very good function within KPI is recording minutes of meeting which allow each employee to enter and allocate tasks from a minutes of meeting and track the progress of each given task. We also track the quantities of flooring installed by our installation team through an import of information from our ERP system. Within this we can again allocate jobs with quantities to teams and individuals and report on a daily, weekly and monthly basis as to what they have done. Cons There have been times where the information added by an employee has been lost due to the web browser not saving the information. This has happened many times for the minutes of meeting. This has resulted in loss of time to type the information again and a delay in the minutes being sent out to the staff. Review Source IK Ikbol K. Project Manager Computer Software Used the software for: Less than 6 months ### "Great all in one solution" October 26, 2016 5.0 I have been using KPI for Project management and HR reasons for over a year and couldn't be happier with my choice. Support is always there to help you and their onboarding process is on another level. The data entry team at KPI.Com also helped extract data from Tally and enter into KPI seamlessly. Pros Performance, speed, onboarding, data integration, data entry, all-in-oneness Review Source JG Jonathan G. Management advisor Management Consulting Used the software for: Less than 6 months ### "Good price for a complete ERP solution" October 26, 2016 3.0 We are using KPI because it offers all the features of a complete ERP at a reasonable price. Unfortunately, the low price seems to come with a lower reliability and ease of use (especially for reports generation). It would be great if the system would be more customized for professional services, where employees work on a lot of small projects. Pros Low price, features, technical service Cons Reliability, long loading time when using it, reports generation Review Source SK Simon K. Managing Partner, EVP Sales and Marketing Used the software for: Less than 6 months ### "Excellent service" November 13, 2016 4.0 KPI is a well rounded tool with lot's of functionality as an overall ERP for small business. Pros Superb customer service and response time All around good ERP well integrated and customizable Cons Minor con, would be nice to have additional integration within gmail widget and its control of records in KPI Review Source ME Michael E. Accountant Used the software for: ### "One stop shop for businesses" March 4, 2011 5.0 i highly recommend it for small and mid size businesses as well as new startups. Pros CHEAPEST IN THE MARKET :) Very feature rich, all in one (accounting, PM, CRM, reporting, etc.) they have a dedicated support. easily reachable. affordable customization costs (because they outsource :)) Cons new in the market, not mature yet. https is available on request (for free) not by default. Review Source RV Rob V. Managing Partner Computer Software Used the software for: Less than 6 months ### "Good functionality for mid-sized consultancy company" November 2, 2016 4.0 We use KPI for 3 of our companies. Mainly for time-mgt, invoicing and expenses mgt. Pros Ease of use Fair price Cons The fact that the invoice template can be altered but only thru help of the support group Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.