--- title: "ResRequest Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ResRequest Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/188003/ResRequest/" page_type: "product" language: "en" --- # ResRequest Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ResRequest ## What is ResRequest? A business management tool for boutique lodges and hotels of approximately 10-100 rooms. A Central Reservations and Property Management System, with integrated CRM and Financial Management functionality and excellent reporting. Establishments in remote areas need tools to run their properties, make sales, manage their guests and report on their business. An application that is accessible on the cloud but not dependent on an internet connection. ## What is ResRequest used for? [Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $450 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ResRequest?[Manage this product listing](https://www.g2.com/products/resrequest/claim_requests/new?auto=true) ## ResRequest Overview Updated August 2026 AI summary ResRequest offers hospitality property management capabilities for organizations of all sizes, combining reservations, billing, CRM, and guest experience tools with channel management and online booking features. With support for multi-property and multi-currency operations, API access, and analytics, it enables property managers to handle bookings, rates, and inventory via cloud or desktop deployment across Mac and Windows platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ResRequest 3.0 (2) VS. [4.3 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price $450 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.2 (256) Value For Money 1.0 (1) Value For Money 4.1 (239) Customer Service 1.0 (1) Customer Service 4.0 (249) ## ResRequest alternatives Highest Rated [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [SiteMinder](https://www.capterra.com/p/123133/SiteMinder/) [4.2 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/) Starting price $85.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123133/SiteMinder/) [Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/) [4.7 (163)](https://www.capterra.com/p/193259/Flex-PMS/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/193259/Flex-PMS/) ## FAQs about ResRequest Overview ### What company size and specific industries is ResRequest built for? ResRequest is designed for luxury accommodation businesses, including hotels, resorts, and similar hospitality providers that serve high-end travelers. The target audience is companies in the luxury lodging sector rather than a specific business size, making it suitable for operators focused on premium guest experiences. Features and Usability ### What are the key features of ResRequest? ResRequest offers reservations management, booking management, channel management, and multi-channel sync for property distribution. It also includes payment processing, billing and invoicing, CRM, front desk management, online booking, reporting and analytics, customizable reports, inventory management, rate management, and multi-property and single property support. Integrations ### Which third-party tools and platforms does ResRequest integrate with? ResRequest integrates with two third-party tools: Pastel and QuickBooks Online Advanced. These integrations connect ResRequest to accounting and business systems, giving teams direct links to widely used financial and operational platforms. Getting Started and Support ### What training and onboarding options does ResRequest offer? ResRequest provides in person training, live online sessions, documentation, and videos to support team onboarding. In person training allows direct guidance, live online sessions support remote instruction, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does ResRequest offer? ResRequest provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback on support experience is available here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 2,081 Hospitality Property Management reviews Not all hospitality property management software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) ResRequest supports **Reservations Management** and **Online Booking**, helping properties manage guest stays and accept bookings through digital channels. However, it does not include **Calendar Management**. Instead, it offers other important capabilities that reviewers also value, including **GDS/OTA Integration** (**50%**), **Front Desk Management** (**46%**), and **Rate Management** (**40%**). These features help businesses keep distribution channels connected, handle daily guest operations, and adjust pricing more effectively, allowing teams to manage occupancy and revenue with greater control. Reservations Management 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Multi-Channel Sync 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to see leads received from various distribution channels in one place Promotions Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Design, communicate, and distribute incentives to perform a specific action Room Inventory 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage hotel room inventory on multiple channel partner sites to prevent overbooking API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers ResRequest 29 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Inventory Management: Track and manage inventory levels to maintain proper supply - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Sync: Ability to see leads received from various distribution channels in one place - Multi-Currency: Manage and handle various international currencies - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reviews Management: Track and monitor reviews of products or services - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities --- Get Advice We can help you find the software with the features you need. Features 2.5 (2) 2.5 Based on 2 reviews ## Pricing Value for money 1.0 (1) Basic $450.00 Value for money 1.0 (1) 1.0 Based on 1 reviews ## Integrations [ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Pastel](https://www.capterra.com/p/176456/Pastel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent Kirstie D. General manager Hospitality ### " Resrequest - lacks in everything " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 18, 2025 Very very frustrating. The communication attempt from there side is lacking in every aspect. It take s forever to get issues solved and if there cant assist and they are suppose to get back to you , they seldom do and the issue persists Pros The individual support staff are lovely and are willing to assist. When you get hold of them . But that's where it ends. Cons The extremely slow customer service. Requested assistance on Thursday , its now Saturday , no answer on their support line and it take a email request 24 to forever to respond. the system is behind in technology . They have no desire to improve the service. I would NO recommend them at all!!!! there are MUCH better systems available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Head of Systems & Core Marketing and Advertising ### "Powerful and efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 14, 2019 Pros ResRequest allows us to show live availability on our website, AND customise the look to our style. Cons The price tag is related to your turnover. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 3, 2019 Thank you for your review. There is no limit to the number of users, properties or rooms managed in a ResRequest system, and support is free and unlimited. Charging 0.3% of bed night revenue makes pricing transparent and fair. When you grow, adding rooms or services, the rental increase is proportional and predictable, making budgeting and measuring the value provided by ResRequest easier. In business down cycles and disasters (things like serious political interference and conflict, which we have had in various countries in the past), the cost of ResRequest goes down as your revenue takes a hit. ResRequest costs less when you need that support. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.