# ResRequest Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ResRequest Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/188003/ResRequest

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# 

 ResRequest Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ResRequest

## What is ResRequest?

A business management tool for boutique lodges and hotels of approximately 10-100 rooms. A Central Reservations and Property Management System, with integrated CRM and Financial Management functionality and excellent reporting. Establishments in remote areas need tools to run their properties, make sales, manage their guests and report on their business. An application that is accessible on the cloud but not dependent on an internet connection.

## What is ResRequest used for?

[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$450

Per User, Per Month

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

Do you work for ResRequest?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.resrequest.com&name=ResRequest)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ResRequest

3.0 (2)

VS.

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting Price

$450

per user, per month

Starting Price

$23.86

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (2)

Ease Of Use

4.6 (256)

Value For Money

1.0 (1)

Value For Money

4.6 (239)

Customer Service

1.0 (1)

Customer Service

4.7 (249)

## ResRequest alternatives

[4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Multi-Channel Sync

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Ability to see leads received from various distribution channels in one place

Promotions Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Design, communicate, and distribute incentives to perform a specific action

Reservations Management

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Room Inventory

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage hotel room inventory on multiple channel partner sites to prevent overbooking

API

Application programming interface that allows for integration with other systems/databases

Billing & Invoicing

Create, manage, and send invoices or bills to customers

ResRequest 29 features

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Manage various distribution channels, build relations with channel partners, and track their performance

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Import and export data to and from software applications

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Capture guest experience at a granular level and utilize data to deliver tailored services

Track and manage inventory levels to maintain proper supply

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Ability to see leads received from various distribution channels in one place

Manage and handle various international currencies

More than one location

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Track and monitor reviews of products or services

Manage hotel room inventory on multiple channel partner sites to prevent overbooking

One location

Manage operations/processes associated with spas and other hotel activities

Get Advice

We can help you find the software with the features you need.

Features

2.5 (2)

2.5

Based on 2 reviews

## Pricing

Value for money

1.0 (1)

Basic

$450.00

Value for money

1.0 (1)

1.0

Based on 1 reviews

## Integrations

[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Pastel](https://www.capterra.com/p/176456/Pastel/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

1.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

1.0 (1)

1.0

Based on 1 reviews

## User reviews

Overall rating

3.0

Based on 2 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

Kirstie d.

General manager

Hospitality

### " Resrequest - lacks in everything "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 18, 2025

Very very frustrating. The communication attempt from there side is lacking in every aspect. It take s forever to get issues solved and if there cant assist and they are suppose to get back to you , they seldom do and the issue persists

Pros

The individual support staff are lovely and are willing to assist. When you get hold of them . But that's where it ends.

Cons

The extremely slow customer service. Requested assistance on Thursday , its now Saturday , no answer on their support line and it take a email request 24 to forever to respond. the system is behind in technology . They have no desire to improve the service. I would NO recommend them at all!!!! there are MUCH better systems available.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Head of Systems & Core

Marketing and Advertising

### "Powerful and efficient"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 14, 2019

Pros

ResRequest allows us to show live availability on our website, AND customise the look to our style.

Cons

The price tag is related to your turnover.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 3, 2019

Thank you for your review. There is no limit to the number of users, properties or rooms managed in a ResRequest system, and support is free and unlimited. Charging 0.3% of bed night revenue makes pricing transparent and fair. When you grow, adding rooms or services, the rental increase is proportional and predictable, making budgeting and measuring the value provided by ResRequest easier. In business down cycles and disasters (things like serious political interference and conflict, which we have had in various countries in the past), the cost of ResRequest goes down as your revenue takes a hit. ResRequest costs less when you need that support.

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