# Page 2 | Brosix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Brosix the right Employee Communication Tools solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/188005/Brosix/reviews --- Brosix 4.6 (72) [View alternatives](https://www.capterra.com/p/188005/Brosix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of Brosix ## Showing most helpful reviews Showing 26-50 of 72 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Joanna S. Paralegal Legal Services Used the software for: 1-2 years ### "Brosix Pros/Cons" October 14, 2019 4.0 I love brosix. Apart from the few glitches in the system, it runs smooth the majority of the time. It is a true time saver and makes my job easier. Pros I like how easy and efficient it is to give messages through the office without calling or hunting down my co workers. We can also broadcast messages to certain people which is nice as well. I love the chatroom feature which make is easier and you can inform the people that need to know something about a case without having to message them individually. I like the customizing options as well. It's not too much where it's overwhelming, but just enough to where it makes it easier to identify the users. Cons There are some issues but not always. It's usually when an update is available. I wish there was a notice that would go out when an update was available and we could update it that way, kind of like how the apple phone does. But, usually, the program will not work as well and then we know to uninstall and then reinstall the new version. Review Source Response from Brosix February 12, 2020 Thank you very much, Joanna, for your review! We are always delighted to hear both positive and constructive feedback from our clients. Our company's mission has been to provide its customers with secure and reliable enterprise communication, so hearing that Brosix makes your work process easier means that we have been on the right way. We will note your willingness to be notified whenever an update is available and will implement it in our next builds. As always, please feel free to contact us with any questions and needs of assistance. Have a fantastic day! TV Travis V. IT Automotive Used the software for: 2+ years ### "Why you'll Love Brosix" December 13, 2019 5.0 My overall experience has been nothing but great. It is really easy to use and administer. The back end is very user friendly. Pros The software is easy to use and as an administrator you can support it from anywhere. It consistently is upgraded with better features and abilities at no extra cost. You can contact support and they will fix any feasible issue that you have in a short time. Cons Wish you could log in more than one device simultaneously. Reason for choosing Brosix After researching everything about other chats, this one seemed to be the easiest to implement into our environment as well being at an outstanding price point. Review Source Response from Brosix February 4, 2020 Thank you very much, Travis, for your feedback. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you. We provide a 'Multiple Logins' option that can be enabled from the Control Panel > Settings > Options > Multiple Logins. If being enabled, all users in your network can log in from multiple devices simultaneously. If you want to enable or disable the feature for a specific user, go to Users > User Accounts > Choose the specific user > Controls > Multiple Logins. Please always feel free to contact us with any questions and/or needs of assistance. Have a wonderful day. EG Eoin G. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great secure messaging service with clients for all platforms" November 14, 2019 5.0 We needed a secure way to communicate sensitive information between users. Brosix allowed us to connect without having to manually setup cumbersome encryption software on top of another piece of software. The multiplatform availability of clients is incredibly helpful allowing us to securely communicate on desktop, mobile phone, laptop, and chromebooks (either as a android app, web browser or as a linux app.) Pros Brosix is very easy to setup with a downloadable installer specific to our organization. The users can be setup in bulk or one by one. You can send a broadcast message to a specific group of users (team). Cons I'd like to see more/varied emoji or the ability to import emojis. Review Source Response from Brosix February 4, 2020 Thank you very much, Eoin, for the review. The Brosix team is delighted to hear that we have met your needs for a secure communication tool for your organization. We are also happy to announce that we have currently been working on adding more emojis to our platform to provide our customers with the ability to better express themselves. DH David H. Technology Support Specialist E-Learning Used the software for: 1-2 years ### "Talk to me... and more" November 14, 2019 5.0 FreedomProject Academy is an online school. Our teachers are spread out over the world. As the person in charge of supporting them, Brosix is invaluable in the amount of time I save troubleshooting problems. By taking control of their screen, I am able to see what's happening and then click implement solutions. The teachers use Brosix to communicate with the members of their team. It is much more convenient than email. Pros Brosix goes beyond just messaging by allowing me to share my screen or the other person's screen. As the Technology Support person responsible for helping people all over the world, this is very valuable. Cons It will only allow me to log in from one device. I would like to get notifications on my phone and then use my computer to respond. I can't do that without logging out and then in. Review Source Response from Brosix February 4, 2020 Thank you very much, David, for your feedback. It is important for us to know that our customers manage to benefit from Brosix in various situations. We are also happy to hear that you've been having a positive experience with our screen-sharing feature. Our team is now happy to announce that Multiple login is already supported by our new plans - Business and Premium. If enabled, the feature will give you the ability to use Brosix on several devices at the same moment. So we believe that's something that you can take advantage of. As always, please feel free to get back to us if you need any type of assistance. Enjoy your day. RN Robert N. Designer Design Used the software for: 1-2 years ### "Not disruptive like other apps " September 8, 2019 5.0 Simply put, Brosix keeps me connected in a way that’s easy, intuitive, and secure. And that allows me to focus on my work and my clients. Pros As a freelancer, I was provided access to the platform by one of my customers. The last thing I wanted was another disruptive messaging app or an overly-complicated software with a steep learning curve. Brosix isn’t that at all. Working remotely, it not only keeps my communication synchronous with the in-house team, but in a way that’s less intrusive or noisy than other apps. And the unlimited size P2P file transfer has been a huge plus. No more hassles sending docs and data via email! Cons Brosix doesn’t feature the app integrations as some of the big boys. UX could also be a bit simplistic for some of the techies out there. Review Source Response from Brosix February 4, 2020 Thank you, Robert, for the feedback. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you. UI and UX is an every-day effort, because user needs and expectations are constantly changing. With every new release we always consider improving user experience with Brosix. We encourage our customers to contact us with any specific suggestions they believe would be advantageous for them to be included in future versions. Thanks again and have a wonderful day. CP Cristal P. Office Manager Insurance Used the software for: 2+ years ### "Brosix " October 14, 2019 5.0 I overall like the software and would definitely recommend to other businesses Pros I like the over all software makes it very easy for all of our offices to keep in contact Cons Tech support I don't like how you cant communicate directly with someone you have to leave a message and they call back a few days later. it would be better if someone was available right away to fox the issue. Review Source Response from Brosix February 5, 2020 Thank you, Cristal, for your feedback. We are glad to hear that Brosix has benefited your internal communication. We also appreciate the fact that you'd recommend it to other businesses and are truly grateful for that. Our tech support is always ready to assist the client. However, whenever an issue requires taking a more in-depth look, it is advisable for the tech support to contact the developers directly who would best know how to react and what the exact problem is. We turn our calls back as soon as possible with the intention of not taking our customers' time while working towards solving the issue. As always, we welcome any suggestions from our customers and would like to thank you once again for your review. Have a wonderful day. PC Patrick C. Agency Owner Insurance Used the software for: 1-2 years ### "Easy to use and implement" November 14, 2019 5.0 Pros Brosix is easy to use and easy to set up for employees. We have employees that work from home and it enables us to communicate in real time. Cons Some of the features are only available in the Enterprise edition and it would be nice to pay per seat and not for 10 seats if you have 5 employees Reason for choosing Brosix It looked unique and it would fit our business better Review Source Response from Brosix February 5, 2020 Thank you, Patrick, for your feedback. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you manage the process with your remote workers. We have tried to make user licenses purchasing as convenient as possible. With Brosix you pay a price for a user per month with an option to pay annually which significantly reduces the cost. For example, if you have 5 users in you network, you pay just for them. You can later add and/or remove users whenever you decide, which would simply reduce/extend your plan in days, meaning you will not be asked to pay every time you add a person into the network. Your trial will just be reduced in calculated amount of days, or respectively extended if you remove ones. As always, please do not hesitate to contact us with any questions and/or needs of assistance. Have a nice day. HB Haley B. Director of Culture, Training and Development Automotive Used the software for: 2+ years ### "Daily Use " November 14, 2019 5.0 Pros We use BroSix every day and I don't know what we would do without it. The ease of communication is impressive and saves us time. Cons I would like to have unlimited licenses. I don't like having to pay more every time a single employee is hired. Review Source Response from Brosix February 5, 2020 Thank you, Haley, for your feedback. Our team is delighted to hear that Brosix has been helping you on an everyday basis. We cannot express how happy we are with the positive feedback of our product. The price that a client pays depends on how many user licenses have currently been purchased. Whenever a new user has been added to the network, we don't ask our customers to pay for that, but rather reduce the trial with a calculated amount of days. For example, if you add x users, your trial will end a few days earlier than the estimated date. Respectively, if you delete users, your plan will be extended in days. You are always able to see when your plan ends through the Control Panel, and by regularly checking your emails from Brosix. As always, please feel free to contact us with any questions and/or needs of assistance. Have a wonderful day. ST Shelby T. Payroll Assistant Consumer Services Used the software for: 2+ years ### "Exceptional Messaging Application!" October 21, 2019 5.0 Brosix is overall a wonderful tool at our business! Quick communication with no techy headaches! Pros This software is great for so many reasons. The company I work at is a fast growing family owned business, so when we have customer phone calls coming in all day long, we don't have time to put them on hold to research answers to their questions! Using Brosix with our contact center and management team really helps us efficiently and effectively communicate throughout our office with just the use of our fingertips! Cons I don't have any complaints about this software, it's so cool that you are also able to personalize your own message backgrounds and even send emojis! Review Source Response from Brosix February 4, 2020 Thank you very much Shelby for the support. We are delighted to hear that you've been having overall positive experience with Brosix IM. What gives us inspiration to keep up with the good work are the many satisfied clients just like you that help us grow by keeping in touch with us. Have a wonderful day! mM mahmoud M. IT Computer & Network Security Used the software for: 1-2 years ### "i really like Brosix " August 29, 2023 5.0 it was and still one of the best experience i have had Pros i loved the way in chats with friends and features Cons ease of use and speed in communication with my friends Review Source AV Ali V. Office Manager Insurance Used the software for: 1-2 years ### "Stay in Touch" November 15, 2019 5.0 Our team uses Brosix all day, every day. We use Brosix to communicate live for quick responses, inquiries, as well as to provide support for all team members. Pros Our team enjoys the ease of use, dependability, and streamline of communication Cons As of now, with a few years of experience with Brosix, we have not found a portion that we do not like. Alternatives considered [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) ease of use, privacy, Review Source Response from Brosix February 4, 2020 Thank you very much Ali for your review. Our team is delighted to know that our clients manage to fully benefit from Brosix in their daily work process. We cannot express how happy we are with the positive feedback of our product. Thank you for putting your trust in Brosix. Have a fabulous day. GS Greg S. President Insurance Used the software for: 2+ years ### "For all size companies" November 14, 2019 4.0 Very good customer service and support. Pricing is decent, but good for what you get. Its definitely a superior product compared to competition. Pros The software was easy to implement both on a PC and cell phones. Cons We had connectivity issues early on when on cell phones, but that appears to have been mitigated Reason for choosing Brosix CD messenger support was terrible Review Source Response from Brosix February 5, 2020 Thank you, Greg, for your support. We are happy to hear that Brosix has managed to fit your work process and needs, and therefore you've been delighted with your choice. It is also good to hear that the issues that you've previously experienced has already been solved. But as always, we welcome any reports of problems and recommendations from our customers, so please feel free to contact us with any of these. Have a wonderful day. AO Alex O. Insurance Broker Insurance Used the software for: 2+ years ### "Great messaging system for office" November 14, 2019 5.0 Pros Our office has been using Brosix since we moved into our new space 4 years ago. It has completely streamlined our message taking process as well as made inter-office memos a breeze. Cons I don’t have any complaints about the software, it would be great if a few more of the custom features came with the base package Review Source Response from Brosix February 4, 2020 Thank you very much Alex for your support. As our main purpose has been helping our clients streamline their internal communication and increase their productivity, we are grateful to know that Brosix has managed to fit your needs. Could you please confirm which plan have you currently been using? We have added several new features to our Business and Premium plans. You can familiarize with them on our official website or by calling us on 302-261-5234 where a staff member will be ready to nswer any questions of yours. Have a wonderful day. JJ Jennifer J. Owner Education Management Used the software for: 1-2 years ### "Very useful" November 19, 2019 5.0 Love it! Very useful! Pros My staff loves using this software. We can deliver messages to other staff members while we are in meetings or send one out a blast chat to everyone in a group chat. Very effective way to communicate without running to everyone's offices, everything is in writing which keeps everyone on the same page and prompts new ideas by getting everyone's input. Cons Need more emojis! Some of them don't quite cover our needs. Reason for choosing Brosix It will not allow anyone outside our employees to be added like Yahoo!IM, etc. That way I know our messages are confidential and they aren't chatting with friends, etc. Review Source Response from Brosix February 4, 2020 Thank you very much, Jennifer, for your feedback. We cannot express how happy we are with the positive feedback of our product. Thank you for putting your trust in Brosix. Our team would also like to inform you that we've already been working towards adding more emojis to our next update. Have a wonderful and productive day. BF Ben F. Owner Insurance Used the software for: 2+ years ### "Exactly What We Needed" November 14, 2019 5.0 We frequently need to share info on the fly with other agents in the office to help them to assist the customer another agent is working with. Brosix allows us to discretely send info in real time, and it gives the impression to the customer that the rep they're working with is always on the ball, even if the rep needed a little help. Pros Ease of use & quick file sharing makes helping reps in our office a breeze Cons The app on my phone doesn't really sync well with the conversation threads on the desktop app Review Source Response from Brosix February 12, 2020 Thank you very much, Ben, for your review. We are happy to hear that you found your way to benefit from Brosix for your work process. Please feel free to contact the support of Brosix, so that we can investigate the issue that you have experienced. This will allow us to solve it as soon as possible, so it does not frustrate your work process. Have a wonderful day! CG César G. IT Manager Logistics and Supply Chain Used the software for: 2+ years ### "Brosix, very easy communication" November 14, 2019 5.0 My experience with Brosix has been very satisfactory since I have not had any problems when implementing the tool in my local network Pros The ease of use for the user and the administration is also very easy for the SYSADMIN Cons The fact of not being able to use several devices concurrently with the same user Reason for choosing Brosix Price and versatility Review Source Response from Brosix February 4, 2020 Thank you, Cesar, for your feedback. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you. We would like to inform you that our new Premium plan supports Multiple Login which allows all users in your network to login from multiple devices simultaneously. As always, please feel free to get back to us if you need any type of assistance. Enjoy your day. JL Jack L. IT Systems Manager Wholesale Used the software for: 2+ years ### "We love Brosix" November 14, 2019 5.0 Pros We love the screen sharing feature as well as how you can group the users into different sites. Also love the chat rooms to send out messages company wide. Cons No strong passwords or AD integration. For ease of creating new user accounts and managing users, AD integration is a must. Stronger passwords also for better security. Review Source Response from Brosix February 12, 2020 Thank you very much, Jack, for your review. We are happy to hear that you've been taking advantage of the administrative features of Brosix and that it has managed to fit your team's needs. We would like to ensure you that we will consider your suggestion for stronger passwords for our next builds. As always, please feel free to contact us with any questions and/or needs of assistance. Have a nice day! JT John T. Owner Insurance Used the software for: 2+ years ### "Brosix is great for a small office!" November 14, 2019 4.0 Great for inter-office communication for help while on the phone with a customer. Pros Ease of use for instant communication between our team members both when they are on the phone and off Cons The tech support for trouble shooting isn't very user friendly Reason for choosing Brosix Cost and functionality Review Source Response from Brosix February 4, 2020 Thank you, John, for your feedback. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you. We will keep your comment for support helpfulness for future improvements. We would appreciate it if you consider contacting us with any specific suggestions, as customers' honest opinion is always useful. Thank you very much once again. Have a wonderful day. DG David G. President Insurance Used the software for: 2+ years ### "Long time user Brosix" November 14, 2019 4.0 Inter office communications vital between different users to obtain customer call backs and other important information that needs to be sent throughout the day Also like ability to be able to transfer files and screen share Pros Great value for money and been a long time user or 5 plus years Cons No chat bot due to time zone/country differences Would like more functionality in basic level Review Source Response from Brosix February 12, 2020 Thank you David for your feedback and for trusting Brosix for that long. Our team is delighted to know that our service helps our customers in their work process and makes it a bit easier. We encourage our customers to contact us with any specific suggestions they believe would be advantageous for them to be included in future versions. Thanks again and have a wonderful day. CM Cynthia M. Program Intern Higher Education Used the software for: 6-12 months ### "Best Instant Messaging App!" December 14, 2019 5.0 Using this software I am able to set up meetings by figuring out people's availability and coordinating properly. It's also helped me figure out deadlines for projects and assignments because it allows me to communicate effectively and efficiently with my colleagues. Pros I really like the simple and user friendly design of this software. Helps me communicate with colleagues when I can't leave my desk. Would definitely recommend! Cons It take a few attempts to set up my account, however I think it was also because the computer I'm using is pretty slow. Review Source Response from Brosix February 4, 2020 Thank you very much Cynthia for your review. What we always aim for is customer satisfaction. To hear that Brosix makes your work day better and less stressful, means that we do our job the right way. We are delighted to know that you make use of most of our enterprise features to improve your daily productivity. Please do not hesitate to contact our support whenever you experience any difficulties, have any questions and/or needs of assistance. The team will be ready to help you. Have a wonderful day. GB Gregor B. LSP Insurance Used the software for: 1-2 years ### "Communication is key!" October 14, 2019 5.0 I have had a very positive experience using Brosix. From functionality to customer service everything has been better than I could have asked for! Pros I like how easy it makes it to communicate with co-works and multi-task so that we are able to work as a team to complete our goals. Cons Several months ago we had issues w/the program crashing frequently over the course of a week or two but it has been great since then. Review Source Response from Brosix February 4, 2020 Thank you very much, Gregor, for your feedback. Our team is really delighted to know that we have managed to help you in your daily work process, even though you have experienced some inconvenience which we want to apologize for. We hope that Brosix will continue being a helping hand for your internal communication and productivity. As always, please feel free to contact us with any kind of questions and suggestions. Have a nice day. VR Verified Reviewer assistant professor Information Technology and Services Used the software for: 2+ years ### "Brosix eases day to day communication" December 15, 2019 4.0 Pros I like the numerous features that Brosix offers, easy usage and simplified communication. Cons I think that interface could be made more contemporary Review Source Response from Brosix February 4, 2020 Thank you very much for your review. The thing for us that is extremely important is the customer satisfaction. To hear that Brosix makes your work day better and less stressful in terms of communication, means that we do our job the right way. UI and UX is an every-day effort, because user needs and expectations are constantly changing. With every new release we always consider improving user experience with Brosix. As always, please feel free to contact us with any questions and/or needs of assistance. fC francis C. LSP Insurance Used the software for: 2+ years ### "excellent feature to connect with your team!" October 14, 2019 5.0 Pros screen sharing! emojis! it is not tracked through your company so they won't be nosy in your conversations Cons sometimes it doesnt save chat history... but its online! Review Source Response from Brosix February 4, 2020 Thank you very much, Francis, for your feedback. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you. Please make sure that all your team members, including yourself, are always being on the latest version of Brosix so that you can avoid such frustrations in your work process. Always feel free to contact us in case you have any need for assistance. JE JAVONDA E. Insurance Sales Insurance Used the software for: 2+ years ### "THE BEST INTEROFFICE AND INTRAOFFICE COMMUNICATION SYSTEM" October 14, 2019 5.0 COMMUNICATION ISSUES ARE RESOLVED QUICKER AND ANSWERS AND SOLUTIONS ARE GIVEN AMONG DEPARTMENTS, LESS HOLD TIMES WITH OTHER DEPARTMENTS AND QUICKER RESOLVES ACROSS THE ORGANIZATION. Pros THE VERSALITILTY AND THE FACT THAT ANYONE USING BROSIX ANYWHERE CAN COMMUNICATE WHETHER IN OFFICE OR OUT. Cons NONE AT THIS TIME. I THINK THIS SOFTWARE IS THE BEST I HAVE TRIED! Review Source Response from Brosix February 4, 2020 Thank you very much Javonda for your feedback. Our team is delighted to hear that you've had an overall positive experience with Brosix. As always, we welcome any suggestions from our clients, so please feel free to contact us with any of these. Have a wonderful day. AB Ami B. Allstate Agency Owner Insurance Used the software for: 2+ years ### "Best way to communicate with a team" November 14, 2019 5.0 It was easy to set up, add users, and download software. We use this to communicate within our 4 agencies. We have had zero issues. Pros Brosix is easy to use and train staff on. Cons I like everything about the product. It is inexpensive and easy enough for anyone to use. Reason for choosing Brosix It was referred to me by another Allstate Agent Review Source Response from Brosix February 5, 2020 Thank you very much, Ami, for your support. Our team is really happy to hear that you've had a positive experience with Brosix. As always, please feel free to contact us with any suggestions if we can somehow improve the service for our customers. Have a wonderful day. 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