--- title: "FieldEx Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FieldEx Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/188012/FieldEx/" page_type: "product" language: "en" --- # FieldEx Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FieldEx ## What is FieldEx? FieldEx is a field service management (FSM) platform for teams that dispatch technicians to jobs across multiple customers and sites. Work orders can be assigned manually or distributed round robin across a group, automatically skipping anyone on leave. Each job runs through mandatory task sequences and checklists, so field work stays consistent no matter who is assigned. Technicians work entirely from the mobile app: viewing schedules, logging parts used, capturing photos and signatures, and sending PDF documents on job close. A customer portal lets clients submit service requests, track job status, and view equipment history without a phone call. Preventive maintenance plans keep recurring visits on schedule, and a three-tier inventory system tracks parts from warehouse to technician to job. Every module, field, and label can be renamed to match how the business operates, and built-in reporting gives visibility into job completion and technician performance across sites. ## What is FieldEx used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $10 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FieldEx?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fieldex.com/&name=FieldEx) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FieldEx 4.6 (21) VS. [4.6 (1,471)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $10 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (21) Ease Of Use 4.6 (1,431) Value For Money 4.2 (21) Value For Money 4.4 (1,234) Customer Service 4.7 (21) Customer Service 4.6 (1,384) ## FieldEx alternatives [4.6 (482)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (5,304)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (230)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/188012/FieldEx/alternatives/) ## FAQs about FieldEx Overview ### Which roles and teams benefit most from FieldEx? FieldEx is most used by customer service, after-sales, and technical support teams that manage field requests, service visits, and issue resolution. Operations managers and engineers rely on it to coordinate technicians and track work progress, while IT specialists and business leaders use it for system oversight, service visibility, and operational control. Answer based on 20 reviews Overview ### What company size and industries is FieldEx built for? FieldEx is built mainly for small businesses, which make up 80% of reviewers, especially in telecommunications at 30%. It also serves midsize businesses at 15% and enterprises at 5%, with additional adoption in retail at 15% and machinery at 10% for installation, repairs, preventive maintenance, and spare parts management. Answer based on 20 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of FieldEx? FieldEx offers predictive maintenance, preventive maintenance, and equipment maintenance for asset upkeep, along with asset tracking, fixed asset management, and service history. It also includes work order management, dispatch management, scheduling, routing, technician management, inspection management, inventory tracking, alerts/notifications, reporting, and mobile access. Pricing ### How much does it cost and what fees or limitations are included? FieldEx starts with a free Lite plan for up to 10 users, then costs $20 per user/month for Growth and $35 per user/month for Pro. Enterprise pricing is not listed. A free version and free trial are available, and one reviewer called it a solid return on investment. Answer based on 1 reviews Integrations ### Which third-party tools and platforms does FieldEx integrate with? FieldEx connects natively to Calendly, Google Calendar, Salesforce Sales Cloud, and Dynamics 365 Business Central. These integrations cover scheduling, CRM, and business management workflows, giving FieldEx support for four third-party platforms from its official catalog. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does FieldEx offer? FieldEx provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup and instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review. Answer based on 1 reviews Getting Started and Support ### What customer support options does FieldEx offer? FieldEx provides Email/Help Desk, FAQ/Forum, and Knowledge Base support. Users describe the support team as responsive and helpful, often answering tickets quickly and giving practical guidance. Customer success contacts are also described as easy to reach and attentive when technical questions or fixes come up. Answer based on 2 reviews Features and Usability ### Is FieldEx easy to use for field service teams? FieldEx offers a generally easy-to-use system for field service teams, especially for job tracking, asset management, and task assignment. Many internal staff and field technicians find navigation clear and setup beginner friendly, though some teams mention a dated interface, occasional bugs, and limited customization for reports and workflows. Answer based on 10 reviews Features and Usability ### How good is the FieldEx user interface? FieldEx provides a clean, practical interface that helps teams handle field service work with less confusion day to day. Many users find the layout intuitive for technicians and office staff, but some mention dated design elements, a learning curve for new users, limited dashboard flexibility, and occasional delays or navigation friction. Answer based on 10 reviews ## Features AI summary Based on 3,952 Field Service Management reviews Capterra data shows that buyers of Field Service Management rank the following features as their top priorities: - **Mobile Access** (**62%** of reviewers rated this feature as critical) - **Scheduling** (**61%**) - **Billing & Invoicing** (**60%**) FieldEx supports all three of the features reviewers value most: **Mobile Access**, **Scheduling**, and **Billing & Invoicing**. Together, these capabilities help businesses keep technicians connected in the field, coordinate service appointments more efficiently, and manage charges and payments accurately, allowing teams to deliver faster service and maintain smoother day-to-day operations. Mobile Access 4.4 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Calendar Management 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Work Order Management 4.2 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Reporting & Statistics 3.8 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Alerts/Notifications 4.1 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges FieldEx 72 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Storage: Store and organize documents in a centralized system - Downtime Tracking: Track unplanned equipment or network failures - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - File Storage: Store and access documents, forms, and photos in one centralized place - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Forms Management: Store, manage and track all forms in a centralized location - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Allocation: Assign available resources to various projects and tasks - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.1 (21) 4.1 Based on 21 reviews ## Pricing Value for money 4.2 (21) Free Trial [View pricing plan details](https://www.capterra.com/p/188012/FieldEx/pricing/) Growth $10.00 Per User,Per Month It includes: - Contract management - Project management - Dedicated support Pro (Best Value) $55.00 Per User,Per Month It includes: - Everything in Growth - Preventative maintenance scheduling - Inventory and stock control - Custom forms & field labels - Custom workflows & automations - GPS mileage tracking - Configurable Dropdowns & Lists - API integration Enterprise Contact Us It includes: - Everything in Pro - SLA management - Feedback surveys - Asset requisition workflows - Custom email & notification templates Value for money 4.2 (21) 4.2 Based on 21 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (21) 4.7 Based on 21 reviews ## User reviews Overall rating 4.6 Based on 21 reviews Filter by rating 5(12) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent YD Yannick D. Manager Construction ### "FieldEx use over 1.5 years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 28, 2026 Overall, a solid experience. FieldEx is reliable, easy to use, and backed by a support team that's genuinely responsive and willing to customise the platform to fit our needs. Good value for money and a real improvement to how we manage field operations. Pros FieldEx's system is supported by an amazing team with a great sense of customer service. The platform is easy to use, reliable for maintenance management, and the mobile access lets our field staff update jobs on the go. The team also went the extra mile with customisation work tailored to our needs, which made a real difference. Cons There's a slight learning curve at first, minor points overall and nothing that outweighs the benefits. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reasons for choosing FieldEx FieldEx is a proper field management system. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Customer Service Manager Financial Services ### "A Solid Field Service Tool with Room to Improve on Flexibility" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 30, 2026 Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution. Pros FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases. Cons Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians. Alternatives considered [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Reasons for choosing FieldEx During the evaluation process, several alternative field service management and work order solutions were considered, including established enterprise platforms and more flexible cloud-based tools. These options were assessed based on functionality, scalability, ease of use, integration capability, and cost. FieldEx was ultimately selected due to its ability to meet core operational requirements at a reasonable price point and its suitability for structured field service workflows. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NA Nurul Adilah S. DIRECTOR Facilities Services ### "Great Support Team, but System Needs Improvement" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 28, 2025 FieldEx shows good potential, but it still requires significant upgrades to make its features more user-friendly and reliable. While there may be other systems with more advanced functions, the strong human support from the FieldEx team truly stands out and deserves recognition. Pros The support team is very responsive and helpful. Their sales team also provides great assistance in speeding up the process. Cons The system still has many elements that need improvement. There are occasional bugs and delays that affect user experience. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MI Mohd Irwan Effenddie B. LEAD MCC Telecommunications ### "Lead, MSAR COMMAND CENTRE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 8, 2025 Overall, my experience with FieldEx has been positive. The platform is user-friendly, streamlines operations, and provides better visibility and control. While there is room for improvement in customization and performance, it has significantly enhanced efficiency and coordination. Pros FieldEx provides a user-friendly, centralized platform that streamlines operations, improves efficiency, and gives clear visibility and control over assets and field activities Cons Some features could be more customizable, and occasional system slowdowns affect efficiency. Please add more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Syed Muhammad Haikal S. Operation support Telecommunications ### "Awesome, the customer support team was very responsive and helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 8, 2025 Performance was affected when internet connectivity was weak. I enjoyed how FieldEx streamlined communication between field staff and the office Pros The interface was clean and user-friendly. I appreciated the real-time data collection and reporting, which improved our decision-making.” Cons New users may need time to get familiar with the platform. The ability to track progress in the field seamlessly was the best feature for me.” Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jonathan S. Assistant Manager Airlines/Aviation ### "FieldEx is a game changer for everyone in Facility Maintenance industry " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2025 FieldEx is a very good platform for everyone in the facilities Management industry and I wish to recommend it for everyone Pros Been able to monitor and report all my maintenance issues on this platform It is also good to create all your checklist onto the platform for daily inspections and reporting Cons I like everything about FieldEx because am able to use it for my maintenance activities . FieldEx is a very good tool for all Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AE Ariff Ezuan S. After Sales Specialist Retail ### "Experience using FieldEx " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2025 Overall I am happy with FieldEx. It has a lot of future potential that is actively being worked on. The team being open to feedback and suggestions make it easy to communicate. Pros I like FieldEx for it's consistency and ease of use in arranging jobs and tasks for repairs and servicing. The one thing that stands out a lot is how smooth and fast when any updates and changes are done to the settings. Cons The program has still has a lot of features that is not available right now. For example. A more granular and customized settings for user accounts as well as arranging jobs. However, updates are constantly being done and they are open to feedback, which is very useful to have. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK Bryan K. After Sales Technician Retail ### "Summarized experience with FieldEx" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2025 Overall experience with FieldEx was above average easy to use, efficient, and met most of my needs . Pros FieldEx is easy to use, beginner friendly, with fast setup, clear guides, and an intuitive interface. Cons FieldEx lacks some user interface elements, which can make navigation less smooth or slightly confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Claudia T. General Manager Retail ### "General Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 19, 2025 It's reliable, and adaptable to our business needs. I would like to give credit to our account manager \[sensitive content hidden\] which has been very helpful and always willing to listen to our issues and going extra mile to propose solutions and product feature enhancements. Pros The system is easy to navigate and user-friendly for both our internal team and technicians in the field. It provides efficient job tracking, helps us stay organized, makes asset management much easier, and with the recent mobile access update, it has become even more user-friendly. Cons Overall, FieldEx has been very helpful, but there is still room for improvement in the overall UI/UX, with more flexible reporting and dashboard features and broader integration options that would make FieldEx even more powerful. Switched from [Xilnex Retail Business Solution](https://www.capterra.com/p/181704/Xilnex/) Our previous system was limited in workflow tracking and reporting, so we switched to FieldEx for better visibility and efficiency. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Nor Amelia Suriati B. IT System Specialist Telecommunications ### "Excellent Customer Support Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 15, 2025 Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges. Pros The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated. Cons The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Amal J. Civil Engineer Telecommunications ### "Review on FieldEx" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 13, 2025 Overall, in my opinion, FieldEx has been very helpful in enhancing the management of our company’s assets and inventory. It provides a more organized and efficient way to track, monitor, and update asset information, which ultimately supports better operational control. Pros I really like that FieldEx allows me to remotely monitor the status of our assets in real time. I also appreciate the automatic alerts for upcoming inspection due dates. It really helps ensure nothing gets missed. Cons I wish there was more flexibility when entering information during asset creation. for example, the ability to create custom dropdown items or use copy-and-paste functions. Many assets share similar details, with only minor differences like the serial number, so having these features would save time and reduce repetitive data entry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Aimie A. Technical Executive Telecommunications ### "FieldEx Usage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 30, 2025 Overall we still manage to use at least the basic needs such as check in and check out task. As well as updating the inventory and assets. Pros It is easy to access, easy to use especially on assigning task, record the inventory and assets. Being able to monitor the preventive maintenance of the assets. Cons It is a bit complex to create our own report as this needs an experts to produce the report that we wanted to custom. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Syamil A. Assistant Manager, Operation Machinery ### "FieldEx goes SAFE" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 21, 2025 Our operation monitoring and approval process efficiency increase. There is room for improvement in the dashboard to suit our requirements, such as Productivity and OT hours Pros Gave our management team the visibility and access to our MS operation entries. The ability given to our clientele to manage their attendance and productivity approval. Cons Intermittent lagging and failed to load the main web page. 30-day report extraction fetch failed . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mizhar M. Executive Machinery ### "FieldEx Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 16, 2025 FieldEx delivers a strong overall experience, especially for small to medium-sized companies aiming to digitize and streamline their field operations. While not entirely without flaws, it offers a solid return on investment with its comprehensive tools Pros User-Friendly Interface & Operational Efficiency. Appreciate the platform's intuitive design, which simplifies field service management tasks. Cons Technical Issues. Have reported bugs and performance issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Customer Service Manager Hospital & Health Care ### "Reliable and Efficient Solution for Managing Field OperationS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 My overall experience with FieldEx has been excellent. It provided all the features we needed to manage our operations smoothly, especially when it came to technician utilisation. The platform made it easy to schedule and track jobs, ensuring our team was always working efficiently. It played a key role in helping us support critical healthcare systems with minimal downtime Pros "What I liked most about FieldEx is how it supports the healthcare industry by helping us efficiently schedule technicians to fix critical systems like TVs and Nurse Call. These systems are essential for both patient care and communication, and FieldEx makes it easier to ensure they are up and running quickly when issues arise." Cons Nothing much — it works well overall. Like any system, there’s always room for improvement Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Stephen M. Country Manager Telecommunications ### "FieldEx - Usage in Telecommunications Sector" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 12, 2025 Generally positive. Support from the FieldEx team is good, with attentive and timely problem resolution. Pros The asset management features. Very useful to us to be able to track milestones for maintenance. Cons Reports. It would be a lot more useful if we could administer and manage our own reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Soon Fatt T. Engineer Gambling & Casinos ### "FieldEx - Room for improvement" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 9, 2025 A job order system with SLA tracking offers improved metrics for managing jobs, optimizing manpower, and overseeing operational efficiency. Pros The job order with SLA tracking provides a better measure... Cons The reporting module is not easy to handle and customize based on needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Aiden T. IT Support Technician Consumer Goods ### "Coffex's 2 Year Experience with FieldEx" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 9, 2025 It has been a very pleasant working experience with \[sensitive content hidden\] ; a Business Process Consultant, who is much more technical than she lets on. She has a good understanding of the technical side of the work and is also helps us be a medium to explain in technical terms our needs. \[sensitive content hidden\] the Customer Success Manager has never been further away than a phone text. Always readily available and always excited to show us the latest developments with FieldEx. Customer Support Team has also been pretty spot on, Within an hour or so creating a ticket, there is always someone on the other end of the line ready to assist us. Overall I'd say FieldEx really has helped Coffex Coffee to move forward and sharpening our edge the manufacturing industry. Their system that they employ has an extremely large amount of potential to bridge the gap between digitalization and efficient workflows. With speed the name of the game, FieldEx also does bring that to the table regardless if it was a simple inquiry answered, or a hotfix to a bug found the day itself. Their customizability of the portal that we use has been a great feature as some of our workflows are unique such as integration of ERPs or if we just needed a new feature to be added to our version of the portal. Pros No detail is too small for them to consider and implement along with their attention to detail is commendable. They are extremely quick to answer our calls for technical assistance and quick on the trigger for the fixes. Cons More of a "extra mile" thing whereby the client relationship team could check up more on us to see if there were any personalized improvements/fixes/bugs that needed attention randomly or after a set interval of time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Sam K. Technical Manager Food Production ### "Two-Year Experience with FieldEx" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 8, 2025 If I were to rate it on a scale of 0 to 9, I would give it a 6. While the system is helpful for job and report management, the operational steps within the system and apps could be simplified to enhance user-friendliness. Additionally, offering greater flexibility in user customization for certain features would make the system more powerful and efficient. Pros The digitization of operational processes allows for easier job and report management. Cons The customization of parameter data remains inflexible in certain features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FA Fariz A. IT Support Specialist Officer Security and Investigations ### "Fariz review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2025 I'm not the regular user but I having familiar this system for the past 5 years and this system getting better in terms of apps, features and function in apps. Support from fieldEx teams also really helps a lot when we having a issue. Pros The system, report, live location and job assign by planner to monitor their technician. Cons I like to see the progress and looks better after a few migration. Now the apps looks like easy and more friendly for users. Switched from [Didit](https://www.capterra.com/p/10023817/Didit/) for the better function and features because the previous apps just simple and basic apps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FA Faisal A. Business Development Farming ### "Support meets functionality" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 5, 2025 Pros FieldEx impressed me with their commitment to responsive support. Their prompt attention to queries and swift resolution of any technical issues that arose throughout the engagement demonstrated a high level of operational efficiency and client focus and created a positive experience. Cons Not necessarily a downside but new users might experience a learning curve as they navigate and familiarize themselves with the various tools and capabilities it provides. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.