# Hospice Tools Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hospice Tools Software - reviews, pricing plans, popular comparisons to other Hospice products and more. Source: https://www.capterra.com/p/188024/Hospice-Tools --- # Hospice Tools Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hospice Tools ## What is Hospice Tools? Hospice Tools EMR is built for hospice & palliative care agencies. Our CHAP verified EMR and other modules are super-user friendly and built around real-world hospice workflows and operations. Our full software suite includes: eDocs EMR TimeKeepr Timesheets beta HospiceCRM eBilling Our team of hospice billing experts also offer full-service hospice billing. Cloud-based web & mobile apps for Android and Apple devices. ## What is Hospice Tools used for? [Hospice](https://www.capterra.com/hospice-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Recognitions Shortlist Overall rating Based on 166 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 1% Starting price $53.55 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Home Health Care / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Hospice Tools alternatives Highest Rated [4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [3.8 (14)](https://www.capterra.com/p/161824/Footprints-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 64% of reviewers rated it above 4 stars [4.3 (3)](https://www.capterra.com/p/174969/Adult-Day-Care-Software/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.0 (1,281)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/188024/Hospice-Tools/alternatives/) ## FAQs about Hospice Tools Overview ### What problems does Hospice Tools solve? Hospice Tools solves slow, fragmented hospice documentation by giving nurses, CNAs, chaplains, volunteers, and office staff one intuitive chart for same-day notes, prior values, patient data, and role-specific forms. It reduces training time, eliminates paper and manual mileage tracking, improves team visibility, and speeds physician signatures and mobile charting. Answer based on 97 reviews Overview ### Which roles and teams benefit most from Hospice Tools? Hospice Tools is most used by hospice clinical teams, including RNs, nurse case managers, NPs, CNAs, chaplains, and social workers, who document visits, coordinate care plans, and track patient needs. Administrators, billing specialists, office staff, and volunteer coordinators rely on it for scheduling, records management, compliance, and reimbursement workflows. Answer based on 166 reviews Overview ### What company size and industries is Hospice Tools built for? Hospice Tools is built mainly for small hospice and palliative agencies, with 83% of reviewers from small businesses and 74% from Hospital & Health Care. It also serves midsize organizations at 14%, plus Medical Practice and Health, Wellness and Fitness at 10% each, primarily for hospice use. Answer based on 166 reviews Features and Usability ### What are the key features of Hospice Tools? Hospice Tools includes core hospice EMR features such as patient records management, charting, care plan management, and scheduling. Reviewers most often highlight easy patient information access, same-day documentation across disciplines, customizable forms, volunteer management with chart access, and electronic signature support for faster physician sign-off and documentation. Answer based on 84 reviews Integrations ### Which third-party tools and platforms does Hospice Tools integrate with? Hospice Tools integrates with 4 third-party platforms, including RXNT, Qualis, Elixir, Google Maps, and Inovalon Provider Cloud. The available integrations cover medication records, e-prescribing, provider data, and mapping-related workflows. Answer based on 6 reviews Getting Started and Support ### How easy is it to onboard and train a team on Hospice Tools? Hospice Tools is generally easy to onboard, with many users learning basic charting and visit documentation quickly through in-person training, live online sessions, webinars, videos, and documentation. Volunteers and nontechnical staff often catch on fast, while admins or users handling ebilling and recertifications may need more guided training and time. Answer based on 23 reviews Getting Started and Support ### What customer support options does Hospice Tools offer, and how do users rate the experience? Hospice Tools offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and knowledgeable, with same-day answers, useful training, and willingness to make requested changes. A few reviewers mention slower response times or longer completion timelines for certain updates. Answer based on 19 reviews Security ### How does Hospice Tools handle data security and access control? Hospice Tools uses account security measures, password controls, and frequent login verification to help protect patient information and user accounts. Reviewers also describe information as secure and mention HIPAA security and privacy compliance. The main drawback is usability: password changes happen often, credentials may be forgotten, and security lockouts occur occasionally. Answer based on 10 reviews ## Who uses Hospice Tools? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 131 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 131 reviews Health & Medical 49% Health & Medical 49% Administrative 17% Human Resources 2% Marketing 2% Others 29% Top industries Based on 131 reviews Hospital & Health Care 76% Health, Wellness and Fitness 11% Medical Practice 7% Hospitality 4% Other 2% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Charting 4.6 (99) 71.72% of 99 reviewers that rated this feature as important or highly important With this capability, you can document patient care efficiently and stay compliant with regulations. Reviewers appreciate how easy, user-friendly, and accessible charting is, mentioning that it streamlines workflow, supports point-of-care documentation, and helps new staff learn quickly. Electronic Signature 4.8 (89) 62.92% of 89 reviewers that rated this feature as important or highly important It gives you a quick, easy way to capture signatures on any device, even during visits. Reviewers indicate that electronic signatures save time, are simple to use, and make it easy for staff, patients, and families to sign documents directly in the app. Care Plan Management 4.5 (88) 71.59% of 88 reviewers that rated this feature as important or highly important Hospice Tools offers a straightforward way to manage and update care plans, helping you stay compliant and organized. Users think care plan management is easy to use, keeps information updated for the team, and provides helpful suggestions for individualized care. HIPAA Compliant 4.8 (87) 79.31% of 87 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Document Storage 4.7 (86) 69.77% of 86 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Task Management 4.4 (80) 58.75% of 80 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Hospice Tools 64 features Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Creation, administration, and evaluation of assessments or tests Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and monitor bereavement care plans. Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Hospice Tools offers a straightforward way to manage and update care plans, helping you stay compliant and organized. Users think care plan management is easy to use, keeps information updated for the team, and provides helpful suggestions for individualized care. With this capability, you can document patient care efficiently and stay compliant with regulations. Reviewers appreciate how easy, user-friendly, and accessible charting is, mentioning that it streamlines workflow, supports point-of-care documentation, and helps new staff learn quickly. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Customize contracts and forms to collect specific information Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Transmit prescriptions to pharmacies electronically It gives you a quick, easy way to capture signatures on any device, even during visits. Reviewers indicate that electronic signatures save time, are simple to use, and make it easy for staff, patients, and families to sign documents directly in the app. Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Create and securely store digital patient records Public or private sharing of digital files such as documents, audio/video, images, and more Generate reports to assess the financial performance of an organization Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. Compliant with HIPAA, which sets standards for sensitive patient data protection Manage the care, assistance, or services that take place in patient's home Meal and snack planning, scheduling and distribution Access to patient medication history data Administer and track medication inventory, schedules, dosage, and side-effects Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple locations A repository of patient data, including their past and current health issues, treatment history, and more Patients can register for appointments in advance online Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently Online portal that allows physicians to refer patients, order exams, and/or view patient records & images Systematic evaluation of various aspects of a project or service to prevent defects or issues Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Track and manage the scheduling of tasks Meet with patients remotely Set up connections to third-party platforms to improve business processes Track time worked per client Manage volunteer information and direct volunteer resources Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (166) 4.5 Based on 166 reviews ## Pricing Value for money 4.7 (109) Free Trial Free Version EMR, CRM, & Timesheets $53.55 Per User,Per Month Value for money 4.7 (109) 4.7 Based on 109 reviews ## Integrations [ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ RXNT](https://www.capterra.com/p/110018/rxnt/)[ Inovalon Provider Cloud](https://www.capterra.com/p/162841/Inovalon-Provider-Cloud/)[ WestFax](https://www.capterra.com/p/176040/WestFax/)[ Dragonfly](https://www.capterra.com/p/10032646/Dragonfly/)[ SHP for Hospice](https://www.capterra.com/p/192114/SHP-Hospice/)[ WellSky CarePort](https://www.capterra.com/p/10031925/WellSky-CarePort/)[ Dragonfly](https://www.capterra.com/p/10035379/Dragonfly/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (138) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (138) 4.7 Based on 138 reviews ## User reviews Overall rating 4.7 Based on 166 reviews Filter by rating 5(117) 4(42) 3(6) 2(0) 1(1) Mentioned topic Sorted by most recent AD Angela D. Compliance RN Hospital & Health Care ### "Customizable EMR " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 19, 2026 Seems like they are continually trying to improve and I appreciate that. I still prefer to use this EMR over others I've used in the past like Suncoast or HCHB. Pros The HOPE dashboard made the transition from HIS easy. I personally find the EMR to be user-friendly. They have made significant improvements over the years to the forms and tools available. Cons While they are very good at fixing problems once identified the timeline on fixing has been slow at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 25, 2026 Hi Angela, We appreciate you taking the time to leave a review. And we're super happy to hear that Hospice Tools is working for you and your team, especially the HOPE dashboard. We are always working to do better and am glad you see that :-) Thx Angela! DH Deborah H. Director of Marketing and Communications Hospital & Health Care ### "User Friendly and Data Rich" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2025 I use Hospice Tools to access patient and caregiver data. It is user-friendly and provides data at your fingertips. I recommend Hospice Tools for all hospices. Pros User-friendly with patient data at your fingertips. I can find patient and caregiver data, as well as employee information. Cons It would be nice to be able to search for patients by the caregiver's name. In a few instances, I was trying to find a patient; however, I only had the caregiver's name. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2025 Hi Deborah, Thank you so much for this thoughtful review! We love hearing how accessible and data-rich Hospice Tools feels to you — that’s exactly the experience we aim for. 🙌 Great point about searching by caregiver name. That’s a clever use case, and it’s the kind of feedback that helps us grow smarter. We’ll definitely pass it along to our product team for consideration!💙 — The Hospice Tools Team SM sharon m. Billing Specialist Hospital & Health Care ### "Hospice tool review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 1, 2025 However, when learning how to use hospice tools, I can say that I have had a good experience when using it, and it has been easy to navigate. Pros Hospice tool is a platform that is easy to navigate and learn with the help of other employees teaching me system. Cons Based on my experience with the hospice tool, I have learnt that this website can use more features and suggestions from individuals who use it daily. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2025 Hi Sharon – we’re so glad you’ve had a good experience learning Hospice Tools and found it easy to navigate! 😊 Appreciate your note about adding more features — we’re always listening to users like you who are in it every day. Thanks for the feedback! — The Hospice Tools Team JK Jenny K. Administrative Assistant Medical Records Health, Wellness and Fitness ### "Friendly EMR system" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 30, 2025 My overall experience with Hospice Tools is good. And I am starting to see more improvement and updates. Pros What I like most about Hospice tools is that it is a very friendly EMR system to use. I like how you can use different audit reports. Cons What I like least about Hospice Tools is I wish it had an option to look up a patient by his/her birthday. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 24, 2025 Hi Jenny, We appreciate you taking the time to review Hospice Tools. Super happy to hear that it's working so well for you and your team. Thx! DT Dawn T. RNCM Hospital & Health Care ### "Confidently & Proficiently happy with this product!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 27, 2025 Quite satisfied with product because it gives me number 1 confidence and number 2 proficiency in my charting!! Pros Ease of use, user-friendly that enhances patient care and efficient documentation. Easy to locate patient information. Also the ability to work with time keeping programs. Cons Would like capability to screen shot the last six full sets of vitals for faster access during visit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2025 Hi Dawn — love hearing that Hospice Tools gives you confidence and helps with efficient charting! 🙌 Great note on easier access to vitals — we’ll pass it along to the team. Thanks for sharing your experience! — The Hospice Tools Team DL Dyke L. Bereavement Coordinator Chaplain Hospital & Health Care ### "Great Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2025 I like it. I can access it from many divices, all the information needed is one place and information is secure. Pros User friendy and all the data in one place. Intergrated process information that is needed to see, shared and in-put information. Cons Not much, however, the updates creates a lag, but overall it's still user friendly. Many time you have to open up additional windows to gather and see other information regarding patient information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2025 Hey Dyke — thanks so much! 😊 We love hearing that it’s easy to use and keeps everything in one place. Totally hear you on the lag after updates — we’re always working to make things smoother. Appreciate all you do! — The Hospice Tools Team JM Jaye M. Corporate Director of Sales Training Hospital & Health Care ### "Simplistic but Powerful " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2025 Whether I'm looking for patient, account, or sales rep info, Hospice Tools delivers the information to me in an easy and understandable format. Pros I'm a before and after user, meaning I gathered information for my job before hospice tools and currently use them to get the same information and more. I love working with this program. It's easy, uncomplicated and accurate. No matter where my search leads me, different states, sites, specific accounts, Hospice Tools gets me there. Cons It meets my needs in an uncomplicated, accurate way. Before Hospice Tools, I was an expert in digging for and gathering sales information on my own. I knew what I needed and went on a treasure hunt to find it. Hospice Tools has anticipated my searches and provided the information. What more could I ask for? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2025 Hi Jaye, Your review made our day — thank you! 😊 We absolutely love hearing how Hospice Tools supports your work both before and after implementation. The way you described your “treasure hunt” days versus now really captures the heart of what we’re trying to solve. We’re so glad the system is helping you navigate multi-state data, accounts, and sales info with ease. That kind of clarity and efficiency is exactly what we aim to deliver — and it’s awesome to hear it’s working for you. Thanks for being such a thoughtful user and champion of what we do! — The Hospice Tools Team MA Mehriban A. Medical social worker Medical Devices ### "Above and beyond " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2025 From the first day at the unity I had not any issues to complete every forms on eDocs. Also I like it gives you opportunity to fix your mistakes and make amendments the documents. Pros The unity hospice eDocs application very easy to manage and document about the patient’s concerns and thoughts. It is very straightforward and you can fix your mistakes. Cons In my view cons are the application easily forgot you credentials and frequently asks you to change your password or require from you to log in again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2025 Hi Mehriban, Thank you so much for your kind words! We're thrilled to hear that from day one you've felt confident using Hospice Tools to document your care and support for patients — that’s exactly what we aim for 😊 Thanks for your feedback! — The Hospice Tools Team SS SHIKHAR S. PT OFFICE ADMIN VOLUNTEER Hospital & Health Care ### "My new experience with Hospice Tools. It is new software for me. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2025 My overall experience with Hospice Tools is very good and it is useful for me when I have to record my volunteer time Pros I as a part time volunteer for Unity Hospice for the WI office, I am new to Hospice Tools, and I am still learning all the new features of Hospice Tools and what is good of it. I use Hospice Tools to record my time that I am volunteering at the Unity Hospice at the WI office. I find it very valuable. Cons There is nothing that I can think of that I find Hospice Tools that is not good. I am using it for volunteer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 26, 2025 Thank you, Shikhar, and welcome to Hospice Tools! 🌟 We’re so glad it’s been valuable for logging your volunteer time — and we’re excited for you to explore more of the features as you continue. Volunteers like you make a huge impact, and we’re honored to be part of your work! OB omotola B. Registered nurse case manager Hospital & Health Care ### "Hospice tool is a cool app but its still needs some updates such as the ones mentioned above" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 25, 2025 It makes documentation easier. I like that they are constantly editing and adding new features to make it more user friendly Pros It is easy to access over the phone and computer. I like that Edocs automatically transfer to timekeeper Cons The nurses are not able to view previously entered reports trend like weight and Vital signs on Edocs without having to open a new comprehensive visit note Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 26, 2025 We're glad you’re finding it easy to access and that features like eDocs syncing with TimeKeeper are working well for you. You bring up a great point about being able to view those without opening a new note. We’re actively working on improving visibility there so stay tuned for more updates soon! Thanks Omotola! 💙 [View all Reviews](https://www.capterra.com/p/188024/Hospice-Tools/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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