# Page 6 | Hospice Tools Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Hospice Tools the right Hospice solution for you? Explore 166 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/188024/Hospice-Tools/reviews

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Hospice Tools

4.7 (166)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Hospice Tools

## Showing most helpful reviews

Showing 126-150 of 166 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KS

Kylie S.  
Rncm  
Hospital & Health Care  
Used the software for: 2+ years

### "RNCM review "

June 12, 2021

5.0

Pros

Ease of use. I feel efficient when I am using

Cons

I wish I could easily pull over old info from old charts

Review Source

Response from Hospice Tools

September 16, 2022

Hi Kylie, Thanks for the positive review! Ease of use is something we think is super important! We recently launched dynamic docs that allow you to click an i button by any metric in a document and view historical data and pull previous data into your current doc. Hopefully that will help. :-) Thx!

AS

Alan S.  
Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Intuitive and Straightforward"

May 24, 2021

5.0

Pros

Hospicetools is easy to understand. Rarely does a staff member need to repeat training on how to use the system.

Cons

No Electronic prescribing No patient search bar on EVERY page- so you can jump to any patient without first going to the "patients" tab.

Review Source

Response from Hospice Tools

May 25, 2021

Thanks for the feedback Alan. We've got ePrescribing in the works and will have that built-in. We're also working on updating the header bar info. Hopefully in the next few months you'll see those and more!

SG

Sydney G.  
Bereavement coordinator  
Mental Health Care  
Used the software for: 6-12 months

### "Well designed software"

May 18, 2021

5.0

Pros

I think that there are a lot of different options for needs with the software in the case of I'm always able to find what I'm looking for. Also they have great security measures to protect your account as well as customer service.

Cons

I wish that there was an automatic save on the software because sometimes there is a wifi or network issue and then everything will have to be re written. I know you can save and close but in the middle of a report I don't always remember to do that.

Review Source

Response from Hospice Tools

May 20, 2021

Thanks for the nice review Sydney. We have instituted an auto save feature when you click 'Next' on a form and by default every 30 seconds. Although there is still a chance you may lose a few fields if you close within the 30 sec window and don't click save, we hope this helps. :-) Thx!

BJ

Barb J.  
Owner  
Hospital & Health Care  
Used the software for: 6-12 months

### "Happy With Hospice Tools"

September 20, 2022

4.0

It is easy and intuitive to use. Super supp9ort

Pros

Customizable and affordable for small agencies

Cons

Still in development of some obvious improvements

Reason for choosing Hospice Tools

ease of product

Review Source

Response from Hospice Tools

September 21, 2022

Thanks for the great review Barb! Software is never done so we are regularly rolling out new features - check out the new action-boards feature which should be a great benenfit for you. And we're especially happy to hear that our support has been fantastic! Thx!

MK

Melinda K.  
CRR  
Hospital & Health Care  
Used the software for: 2+ years

### "hospice tools"

May 24, 2021

5.0

Great job Unity Hospice Tools!

Pros

Easy to use, quick, organized- loved the mobile option and recent feature additions

Cons

In Timekeeper, it is difficult that you cant put in an exact name to find a patient quickly. Also when inputting time stamps, it often changes AM to PM (or vice versa) incorrectly.

Review Source

Response from Hospice Tools

May 27, 2021

Thx for the feedback Melinda. We'll look into the TimeKeeper name search and see if that can be made more flexible.

KS

Kacey S.  
Stna  
Hospital & Health Care  
Used the software for: 6-12 months

### "Hospice aide "

February 27, 2024

5.0

Pros

Hospice tools is easy to learn how to use. Very user friendly and professional.

Cons

No complaints about hospice tools at this time

Review Source

Response from Hospice Tools

February 28, 2024

Thanks for the great review of Hospice Tools Kacey! We're happy to hear how easy Hospice Tools is to learn and use and how well it works for you and your team. Thx!

LM

Lottie M.  
Nurse Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "They are the best "

February 15, 2024

5.0

I have had a good experience using it to chart on my patient

Pros

Easy friendly. All of the tools are easy to use and charting on clients are easy

Cons

I like everything about it. All of the tools are easy to navigate and find.

Review Source

Response from Hospice Tools

February 16, 2024

Thanks for the fantastic review Lottie! We appreciate you taking the time to share your feelings and are happy to hear how well Hospice Tools is working for you and your team! Thx!

KO

Kevin O.  
Director of Nursing  
Hospital & Health Care  
Used the software for: 1-2 years

### "Quality Customer Service "

September 26, 2022

5.0

Pros

What I like the most about Hospice Tools is the customer service. The Hospice Tools team always responds quickly and finds the answers I need.

Cons

Charting wounds was not the greatest when we first started using this but has improved dramatically.

Review Source

Response from Hospice Tools

October 6, 2022

Thanks for the great review Kevin! Glad to hear that our client success team is taking good care of you and very pleased that you like our new wound tracking & updating features. Thx!

DH

Dee H.  
COO/Administrator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "We love hospice tools!"

September 19, 2022

5.0

We love hospice tools. We can do admissions in 2 hours, care plans flow together and make sense. This is the best Hospice EMR in the market and we are very grateful \[SENSITIVE CONTENT\] and his Team allowed us to be a part of using their very well-thought out software.

Pros

The EMR flows with our Hospice brains. All the processes we used to do on paper are integrated into this EMR.

Cons

We haven't had one issue with this software.

Reason for choosing Hospice Tools

The Software flows with how we operate as a hospice and it is simple, quick and compliant.

Review Source

Response from Hospice Tools

September 20, 2022

Thank you so much for the awesome review Dee! You and your team rock and we are super-grateful to hear how happy you are with Hospice Tools. Thx!

cM

carissa M.  
RN  
Hospital & Health Care  
Used the software for: Less than 6 months

### "RN review by Carissa Mollendor"

February 26, 2024

5.0

great program and easy to use. It will be a good resource

Pros

user friendly and straight forward approach

Cons

nothing to add. No complaints with the system

Review Source

Response from Hospice Tools

February 28, 2024

Thanks for the great review Carissa! We love hearing how user-friendly Hospice Tools is and how well it works for you and the team. Thx!

TF

Tzina F.  
Billing Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Hospice Tools makes workflow more streamlined and organized"

May 21, 2021

5.0

Payables to nursing homes is made much more streamlined and organized and I like that all the information on each patient is readily available

Pros

Easy to enter data and lots of information is easy to find when needed

Cons

Was a little hard to find all the functions at first, but with usage and training it was worth it!

Review Source

Response from Hospice Tools

May 24, 2021

Hi Tzina. Thx for the great feeback! We appreciate it :-)

TG

Taryn G.  
RN  
Medical Practice  
Used the software for: 2+ years

### "Hospice nurse review "

May 18, 2021

5.0

Very good.

Pros

This software is very user friendly. There are many options for inputting information- from freehand to check boxes.

Cons

Sometimes limiting when in depth documentation is required.

Review Source

Response from Hospice Tools

May 20, 2021

Thx for your great feedback Taryn. Our forms are customizable so if there are more input fields or another type of form you need added to your library, let's discuss. Thx!

PD

Peter D.  
RN Case Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Daily User"

May 18, 2021

5.0

Went from paper to Hospice Tools and never looked back!

Pros

Concise and ensures CMS compliance with proper input.

Cons

Not always gathers the right information for collating data such as parameters for filling out recertification documentation.

Review Source

Response from Hospice Tools

May 20, 2021

Thanks for the review Peter. I'd like to hear more about collating data parameters. Send me an email please. Thx!

DS

Dawn S.  
CNA HOSPICE AIDE  
Hospital & Health Care  
Used the software for: 1-2 years

### "Dawn"

September 15, 2022

5.0

Great experience and easy to use.

Pros

Once I learned how easy it was to chart, I enjoyed it.

Cons

There was nothing that I like least about it.

Review Source

Response from Hospice Tools

September 16, 2022

Thanks for the fantastic review Dawn! We've worked hard to make the CNA workflow seamless and user-friendly and are glad to hear that's working great for you. Thx!

RT

Raizel T.  
Executive Assistant  
Executive Office  
Used the software for: Less than 6 months

### "Hospice Tools Review"

September 15, 2022

5.0

Pros

What I like most about Hopsice Tools is that it integrates, ebilling, edoc, and timekeeper all in one place. I also like all the inclusive reports that it can generate.

Cons

So far my experience has been pleasant.

Review Source

Response from Hospice Tools

September 16, 2022

Thank you for the great review Raizel! We are happy to hear that Hospice Tools is working so well for you. thx!

KM

Kristy M.  
Administrative Assistant  
Medical Practice  
Used the software for: 1-2 years

### "Simple. Efficient. "

November 15, 2022

4.0

Pros

Features are simple and appropriate for what it is being used for.

Cons

Could be more organized with more in-app features.

Review Source

Response from Hospice Tools

November 16, 2022

Hi Kristy, Thanks for the review! We add features all the time and would love to hear from you about any features you feel would help you and your team. Thx!

TB

Tori B.  
Outreach Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to use "

June 2, 2021

5.0

Pros

Is the flow of getting from one patient to the next

Cons

I wished you didn’t have to change your password so often

Review Source

Response from Hospice Tools

June 4, 2021

Hi Tori. Thanks for the great review! We appreciate it. We understand that while changing your password can be annoying, we follow HIPPA best practices for health-tech security. However, we are always looking for ways to improve the Hospice Tools experience and hopefully in the future there will be a new tech solution to make that process smoother. Thx!

DP

Dina P.  
APN/RN  
Hospital & Health Care  
Used the software for: 2+ years

### "Hospice Tools"

May 20, 2021

5.0

Very easily accessible.

Pros

This software is very easy to understand and follow. The topics cover all necessary information that needs to be documented.

Cons

I can picture any needed improvements at this time.

Review Source

Response from Hospice Tools

May 21, 2021

Thx for the awesome feedback Dina!

JG

Julie G.  
Intake Corrdinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Intake Coordinator - sales "

May 27, 2021

5.0

I use tools daily, I find it very user friendly.

Pros

Easy to use! Several ways to look up information.

Cons

No complaints - best work system I've used thus far.

Review Source

Response from Hospice Tools

May 31, 2021

Thanks for the fantastic feedback Julie! We're so glad to hear how Hospice Tools helps you!

AM

Alyssa M.  
RN  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use "

February 27, 2024

5.0

Pros

Has mobile app. Easy to navigate. Clickable links

Cons

No place to put long team notes that aren't permanent to the chart. Some options are n/a but won't let you select it

Review Source

Response from Hospice Tools

February 28, 2024

Thanks for taking the time to review Hospice Tools Alyssa. For temp notes you can use the Notes tab in the PT's chart rather than the documentation forms, which are typically permanent. If there is a box in a form that isn't working please click into the help center and send support a msg so we can look into that. Glad to hear how easy it is to use and how well it's working for you and the team. Thx!

RD

Robert D.  
Chaplain  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best EMR I've seen "

February 23, 2024

5.0

Pros

It's the most user friendly system I have ever seen.

Cons

I can't think of anything. I can use it on my tablet, laptop, or phone...awesome system!

Review Source

Response from Hospice Tools

March 7, 2024

Thanks for the super-awesome review Robert! We love hearing how well Hospice Tools works for you and your team! Thx!

AV

Amrita V.  
NP  
Hospital & Health Care  
Used the software for: 1-2 years

### "Hospice tool : Palliative consultation note"

May 18, 2021

5.0

Pros

It is easy to access and it makes my life easy. In my practice, we have lot of charting but the way the palliative consultation note has been made, it is very straight forward and easy to chart.

Cons

I personally do not have any bad experience with the hospice tool.

Review Source

Response from Hospice Tools

May 20, 2021

Thx for the awesome review Amrita. Glad to hear that Hospice Tools really helps!

DW

Danielle W.  
Office Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Hospice Use"

May 26, 2021

4.0

Pros

The speed and ease of access to see patient information

Cons

IDG updates are hard to track, as the clinicians are not able to enter their own information on the patients

Review Source

Response from Hospice Tools

May 27, 2021

Thanks for the feedback Danielle! We found that the single author for IDG narratives and then easy dashboard signing saves a lot of time in running IDG. However, we understand that different agencies have their own preferences and workflows and are updating to allow for group authoring as well. We'll let you know when that gets released and that should solve the problem,. Thx!

lK

lalith K.  
Reviewer  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Hospice benefits"

July 23, 2022

4.0

Pros

Its ease to use and makes comfort to the user,anald attractive feature of real time claiming status but easpecially make perfect fast accurate data ,and makes to our comfort zone .

Cons

I feel its a better one make the tool updated is enough.

Review Source

Response from Hospice Tools

September 16, 2022

Hi Lalith, Thanks for the positive review! If you're available, we can set up a demo and show some awesome updates since your free trial experience. Thx!

NG

Nellie G.  
RN Case Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Hospice Tools review"

June 19, 2021

4.0

Pros

Can use from any device I-Pad, Cell, laptop

Cons

Ability to make individualized pt assignment.

Review Source

Response from Hospice Tools

September 16, 2022

Hi Nellie, Thanks for taking the time to review Hospice Tools. We are adding some additional features to scheduling and action items that will allow that to happen more seamlessly. It can already be done in scheduling with activity choices and notes and added to specific team members or patients calendars, but these new features coming soon will make that ability more robust. Thx!

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