--- title: "Internxt Drive Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Internxt Drive the right Cloud Storage solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/188053/X-Cloud/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Internxt Drive 3.5 (25) [View alternatives](https://www.capterra.com/p/188053/X-Cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Internxt Drive Ease of use 3.8 Customer Service 3.4 ## Pros and Cons in Reviews Clarence B OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “On the surface, it looked like an incredible deal —a lifetime account with 20TB of storage from StackSocial at a price that seemed too good to pass up.“ November 2, 2025 B M OwnerEntertainment, Self-employedUsed the software for: 1-2 years. “Web interface, while better, is terrible. If you do sound or video development and think you can bring this into your ecosystem, you're wrong. “ August 23, 2026 Stefan J Marketing SpecialistMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “Reliable, efficient, dedicated images section, offers a range of pricing plans to suit different needs and budgets, good user interface.“ March 3, 2023 Clarence B OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “I truly wanted to support a new, privacy-focused cloud storage provider, but the lack of functionality, support, and transparency makes it impossible for me to recommend it.“ November 2, 2025 Sebastián P Marketing ConsultantMarketing and Advertising, Self-employedUsed the software for: 1-2 years. “Internxt is the safe way to store your files in the cloud and encrypted.“ May 31, 2022 ## Showing most helpful reviews Showing 1-25 of 25 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EG Eric G. President Used the software for: 3-5 years ### "Attractive Lifetime Deal, but Serious Reliability and Support Issues" October 16, 2026 1.0 I purchased a 10 TB lifetime plan because the value proposition was extremely attractive: a large amount of cloud storage for a one-time payment without ongoing subscription fees. I have used several cloud storage providers over the years, including Dropbox, Sync.com, OneDrive, and Google Drive, and I intended to use Internxt as an additional layer of backup. Unfortunately, customer support has consistently been one of the weakest aspects of my experience with Internxt. On the few occasions I have needed assistance, responses have been very slow, brief, and often incomplete, requiring repeated follow-ups to get meaningful help. My latest experience has raised much more serious concerns. I recently logged into my account and discovered that my 10 TB lifetime plan had disappeared and my account had reverted to a free 1 GB account. I also lost access to the files I had stored there. I contacted support both through the online support system and by email. Despite the seriousness of the issue, it took almost a week to receive a meaningful response. I answered their questions and provided proof of my account and purchase, but more than 10 days after initially reporting the problem, I still did not have access to my 10 TB account or my files. Fortunately, Internxt was a secondary backup for me, not the only location where these files were stored. This experience has made me reconsider the appeal of lifetime cloud storage. A low one-time price is only valuable if you can depend on continued access to both your account and your data. I hope Internxt resolves the issue, and I am willing to update my review if they do. Until then, I would not recommend relying on Internxt as the primary or only storage location for important data. Pros The 10 TB lifetime deal was extremely attractive. Paying once for a large amount of cloud storage rather than another monthly or annual subscription seemed like excellent long-term value. It also gave me an additional off-site location for my data and added redundancy to my existing backup strategy. Cons Customer support has been extremely slow, frustrating, and almost arrogant, with brief and incomplete responses and long delays between communications. More importantly, my 10 TB lifetime account unexpectedly reverted to a free 1 GB account and I lost access to the files stored there. More than 10 days after reporting the issue and providing proof of my purchase, I still did not have my account restored after 13 days. This has created serious concerns for me about using the service for important data. Review Source Verified Reviewer Owner Used the software for: 1-3 years ### "Don't walk away, RUN. 5-star reviews are purchased" August 25, 2026 1.0 From the beginning, you'll run into problems. App is quirky and not very useful. Web interface, while better, is terrible. If you do sound or video development and think you can bring this into your ecosystem, you're wrong. After 18 months, I've only been able to upload 6TB, and I'm not interacting with it more than 1-2x per week. They try different approaches to stop you from using the service including ethically dubious emails, and now they've created a 10GB limit on the size of file one can upload. If you think you'll develop a full master and upload it for backup, think again. A 5-minute 4K vid in development takes up more than 10GB. You're back to the days of tape drives and having to chunk everything. Pros Good price for lifetime of storage (theoretically). Was a good service in theory. Theory isn't reality. Cons Severe throttling. Increasing restrictions. Inability to keep session alive during large uploads or downloads. Poor customer service. Expensive as one will end up abandoning the service, as this seems to be their plan from the beginning. Review Source R Reviewer chef Used the software for: Less than 1 year ### "absolute frechheit" February 26, 2026 1.0 absolute frechheit, hauptsache verkauft. Lifetime für 800€☻ gekauft und nicht nutzbar, wird mit cli/rclone usw. beworben und später merkst du das dies nur für ultimate gilt. Support meinte pech gehabt, gibts keine upgrade möglichkeit. Pros wäre günstig gewesen, sonst sehe ich keine großen vorteile, für 800€ lifetime gekauft und später erfahren das die beworbene cli/webdav nur für ultimate gilt Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Looked Great on Paper — Turned Out to Be a Huge Disappointment" November 7, 2025 1.0 I really wanted to like Internxt. On the surface, it looked like an incredible deal —a lifetime account with 20TB of storage from StackSocial at a price that seemed too good to pass up. With a coupon, I paid around $400 (I know, I should have known better). I did my homework, read the reviews, saw a mix of opinions, and thought maybe it was just a small startup finding its footing. Despite warnings from my coworkers and engineering friends (“It’ll probably be gone in a year — and so will your data”), I took the plunge. Unfortunately, almost everything the negative reviews said turned out to be true. Customer service doesn’t just need improvement — it’s nonexistent. When I reached out with questions and concerns, I got an automated reply promising a response within 24 hours. After three separate attempts, I never heard back… ever. After waiting nearly two weeks, I finally went through StackSocial to request a refund — and even that was a struggle. It took multiple follow-ups and was only resolved after I threatened to contact my credit card company. Ironically, after the refund finally went through, about a week later, I received a canned AI-generated email from Internxt suggesting that the features I wanted would require an additional recurring fee. For context, I was planning to back up my music collection for safekeeping — simple enough. My goal was to upload folders of albums, not individual files. But with Internxt, I couldn’t upload even a single album folder at once. I had to upload each MP3 file individually. At that rate, filling 20TB would have taken me about a hundred years. It’s been a long time since I’ve been this disappointed with a company. I truly wanted to support a new, privacy-focused cloud storage provider, but the lack of functionality, support, and transparency makes it impossible for me to recommend it. Pros The Idea. A lifetime drive of 20TB for $400. Ok, that would be a great solution if it worked, or if it was even possible. Cons The lack of communication, if I were to give it a number grade between one and ten, it would seriously be zero. Review Source Stefan J. Marketing Specialist Used the software for: Less than 1 year ### "Commitment to privacy, security, and speed make it a leading cloud option." March 6, 2023 5.0 I tested Internxt initially curious about their robust privacy and security features. The platform uses end-to-end encryption and zero-knowledge technology to keep users' data safe and secure. In addition to these security features, Internxt has a dedicated section for photos, which is useful for those who need a safe and secure place to store and organize their images. Pros Reliable, efficient, dedicated images section, offers a range of pricing plans to suit different needs and budgets, good user interface. Cons Their pricing is competitive but not the cheapest on the market; they are relatively new to the market. Review Source R Reviewer Engineer Used the software for: I used a free trial ### "X Cloud Review" July 31, 2019 5.0 Finally a cloud solution I trust to store sensitive photos Pros \- It promises maximum privacy - Works well without bugs - Innovative technology - Using and hosting XCore is fun - Download works well - Continuous and steady good improvement - Over the top customer support and help - Very detailed and well thought out roadmap showing extra futures that will come - Unless it is my own fault the product is probably not-hackable Cons \- X Cloud is still at the beginning of this journey, too early to criticize. - More automotive functions like sync between devices but I understand that will come soon - No thumbnails Review Source R Reviewer Retired Used the software for: I used a free trial ### "Fast, reliable, and inexpensive - best components of any product!" March 31, 2022 5.0 Storing files for a non-profit organization. Most will not change but some will need updating. I tried to leave the updated files in a .pdf on Internxt so it can be changed out. Working with Internxt was marvelous! I don't know how I lucked out! Pros This drive was very easy to use. I needed a space to put internet files and haven't done this type of work in 15 years so I'm rusty in specifics. This was so easy I didn't have to do anything but upload and download. The program and drive did the rest! Cons I didn't find anything. Everything work perfectly. Review Source Dean G. Owner & Coach Used the software for: Less than 1 year ### "Secure cloud storage solution that is affordable" December 23, 2021 3.0 Pros The affordability and the value. This software will help you protect your data. You can also keep track of the activity of the people who are accessing the files. Cons It is pretty slow to upload. And sometimes there are errors and won't upload at all. But then they release a new version and it works again. But even when it works, it's slow to upload. Review Source Jonathan A. Attorney Used the software for: Less than 1 year ### "My Internxt Drive" March 10, 2022 2.0 Experience has not been good thus far, but have seen improvement over the last month. Hoping that it gets to a level where it can be depended on for everyday backing up and restoring. Company is pretty young so they have their homework cut out. Pros \- User Interface is clean and straight to the point. - Everything is within reach and easy to understand - Has a mobile app - 2FA authentication - Lots of storage options 1-4TB Cons Internxt's decentralized storage technology doesn't seem to work as it should . Backup service works sometimes. It skips a lot of files when syncing. When trying to download files, they fail most of the time. When trying to upload even the smallest and simplest files, they fail sometimes. Upload and download speed is slow. Mobile app does not seem to sync with online service. Review Source R Reviewer System Admin Used the software for: Less than 1 year ### "Fairly priced cloud storage" August 12, 2019 5.0 Pros The distributed and encrypted sharding gives confidence in the security of files stored on the platform. Cons Application crashes when copying files of large files. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "The best Decentralized Drobox alternative" June 24, 2019 5.0 We needed a Dropbox alternative that allowed us to store client files and work (social media files) and as X cloud is GDPR friendly fit perfect for us! Pros Starting from the fact that is an GDPR cloud, not like Dropbox and GDrive. Your privacy is a priority and no one can steal your data. Easy to use and with more functionalities everyday Cons Only the software keeps improving everyday and one time my cloud slowed down for a bit. Review Source R Reviewer Geschäftsführer Used the software for: Less than 1 year ### "Nutzlos und kein Kundensupport" June 9, 2025 1.0 Man kann Daten nicht zuverlässig sichern, da Daten nur teilweise gesichert werden. Auf anderen Geräten findet man dann noch weniger Dateien wieder. Kundensupport reagiert nicht.. Pros Nichts. Es wird nicht alles synchronisiert und selbst das dauert ewig. Nichts könnte so gut sein um das auszugleichen Cons Es funktioniert nicht. Dateien werde mir teilweise synchronisiert und die Synchronisation von 10 GB dauert mehrere Tage. Kundensupport reagiert auch auf mehrmaliges Anfragen nicht Review Source VR Verified Reviewer photographer Used the software for: Less than 1 year ### "NOT Recommendet - not syncroniesing and working and Cloud - " March 28, 2024 1.0 Ende 2023 habe ich bei Cloud Speicher INTERNXT 20TB Lifetime Speicher gekauft um mein Fotoarchiv Online zu Verwalten. Ich fand die Idee eines Europäischen Cloud Speichers mit Zero Knowledge absolut unterstützenswert, weshalb ich mich trotz des noch Jungen Unternehmens entschied gleich 20TB Lifetime zu kaufen. Vorab möchte ich noch kurz Erwähnen das ich Fit am Computer bin und auch mit Unterschiedlichsten Cloud Speichern gearbeitet oder getestet habe. Leider fällt mein Fazit nach 6 Monaten INTERNXT nun leider doch sehr so Misserabel aus, das ich schon fast sagen möchte das hier Kunden gezielt um ihm Geld gebracht werden. Hier eine kurze Zusammenfassung -———————————————— Ich habe 2x neuere Macbooks und 1x Iphone das Aktuelle Betriebssysteme / Updates und auch immer das akutelleste Interxt Drive installiert hat. Leider habe bisher (ausser für Zahlreiche Tests) noch keinen Byte der Interxt Online Cloud benutzen können. Es fing alles nach dem Kauf mit einem Bug der Internxt Drive Software an, der nach 4Tage durch ein Update behoben sein sollte. Auf das Update wurde ich Schlussendlich über 1Monat wöchentlich vertöstet. Desweiteren wurde auch keines der Versprochenen Fehler bzw Funktionen behoben und bis heute schreibe ich Regelmässig mit dem Interxt Support und versuche zu einer lösung zu kommen. Hier ein kleiner Auszug von Fehlern die bis heute bestehen. - Daten nicht syncroniersiert werden zwischen den 2 Rechnern und Online - Von mir zum Test gelöschte Ordner trotzdem auf allen Rechnern bestehen bleiben oder sogar auf einmal wieder 10minuten später erscheinen - Internxt ohne jeglichen Grund alle Ordner und Bilder einen Ordner verschiebt mit einer komplett Kryptischen benenneung (100Stellen aus Zahlen und Buchstaben) - Beim Versuch Online „Ordner“ oder „Dateien“ zu löschen wird mir ein Fehler angezeigt. Alle diese Fehler wurden per Screenshot und sogar per ScreenVideo mehrfach an den Support gesendet welcher mich immer weiter nur vertröstet und nichts unternimmt. Auch mein Wunsch der Rückerstattung des Beitrages wegen Nichteinhaltung der Versprochenen Leistung, wird ständig mit der Begründung abgelehnt das die 30Tage Rückgabefrist überschritten seien. Das diese 30Tage verstrichen weil ich durch den Support hingehalten oder das die Cloud nicht funktioniert, wird vom Support komplett abgelehnt. Deshalb werde ich weiterhin auf jeder möglichen Plattform meine Erfahrungen verbreiten, um andere davor zu schützen dieser Masche von INTERNXT nicht in Falle zu tappen. Pros \- nothing - Unfortunatly there is nothing to Recommend. Cons NO Function NO Helping Support NO Money Refund Review Source R Reviewer Developer Used the software for: 1-3 years ### "Best for cloud storage." April 6, 2023 5.0 Internxt Drive is an all-around intriguing cloud storage solution that provides a high level of security, privacy, and decentralisation. Those that require a lot of storage space or who depend on service integrations might find it unsuitable, though. Pros Drive delivers end-to-end encryption, so even if the server is compromised, your data is shielded from access control. Additionally, the service employs a zero-knowledge privacy strategy, which means that only you and Internxt have access to your data. Cons Compared to other cloud storage options, Internxt Drive has a small amount of storage space. The 2 TB of storage that is the absolute maximum may not be sufficient for customers that require more storage. Review Source Verified Reviewer Marketing Consultant Used the software for: 1-3 years ### "Information and documents encrypted against cyberattacks" June 8, 2022 4.0 Internxt is the safe way to store your files in the cloud and encrypted. What comes as encrypted email excites me. Encrypted photos are already a breakthrough in the roadmap of this startup! Pros I like that Drive works in the cloud and syncs well with the desktop app. The mobile app is very good. Cons Sometimes I can't download file from Web Drive in some browsers (Chrome and Brave) Review Source Mike S. Executive Director Used the software for: Less than 1 year ### "Love the idea, but the download time is awful! " March 16, 2022 3.0 Even though I own a lifetime license to Internxt, I feel like it went to waste because I'm not even able to upload the files I want because the download time takes too long. I also would like their privacy policy to be more clear and up front on their site. Meaning, when you upload your data to their cloud, is it for your eyes only or can others on their team see it? Is it safe from file sharing? Pros I love the organizational capacity of Internxt. It has the ability to organize in neat looking folders and personalize with your own captions and colors to make it easy to know if something is for personal use or business. It definitely looks better in its organization than some big name storage dives out there! Cons The download time takes too long. Uploading just one small folder from my computer can take hours and not even be complete when I go to turn off my computer. I wasn't even able to download a video yet to Internxt. Review Source R Reviewer Webentwickler Used the software for: Less than 1 year ### "Eine einzige Katastrophe" January 6, 2023 1.0 Keine. Pros Kann ich eigentlich nichts dazu schreiben, da es nie funktioniert hat. Cons Es hat nichts funktioniert. Ich spielte Daten hoch. Dass sie oben waren zeigte die Anzeige des noch freien Speichers, der sich entsprechend verringert hat. Beim Aufruf der aufgespielten Ordner bekam ich immer nur Fehlermeldungen. Was fast noch schlimmer ist: Der Kundensupport. Das ist ein einziger Hohn: Man wird nur hingehalten, bis man auf die wiederholte Nachfrage gar nicht mehr antwortete.Fazit: Lasst nur die Hände von diesem Dienst. Diesem würde ich noch nicht mal harmlose Familienfotos anvertrauen. Review Source R Reviewer Engineer Used the software for: Less than 1 year ### "Initial thoughts" August 21, 2019 4.0 generally good overall experience, easy setup of software and wallet, recommend using trust wallet, node is been set up within 10min, up and running for last 3 days. however it is still in early stage, some additional development on a backend is needed Pros ease of setup process, good and comprehensive manual, outstanding support community Cons unclear process of staking coins, node is been down for a couple of times Review Source R Reviewer CEO Used the software for: Less than 1 year ### "X Cloud is a tech and user experience Blockchain based project " June 24, 2019 5.0 Pros First of all the team have a long therm vision without cares about short therms speculations, this means that they are solid and you can trust their technology. The usage is simple and you can pay in $ not with crypto Cons They have to start developing integrations for IFTTT and other APIS Review Source R Reviewer Tennis Pro Used the software for: Less than 1 year ### "The Future of Cloud Storage" July 31, 2019 5.0 Pros Love the fact that finally we have an affordable decentralised cloud storage software that also has a very cool look and is user-friendly. Cons Nothing in particular, just to notice that it is a new product and its functionalities are improving on a daily basis. Review Source VR Verified Reviewer entreprenuer Used the software for: I used a free trial ### "I am a user, i like it." April 23, 2021 5.0 Great tool to have. Pros Very secure. Has good data sharing and synchronizations. Cons I had some issues while copying large files. First time users require some training. Review Source R Reviewer Product Management Consultant Used the software for: Less than 1 year ### "Mid tier alternative for the storage giants." January 6, 2023 4.0 Pros Web client is light and up to date. The company seems promising and offers LTDs occasionally. Cons The mac based client is heavier and some sync related issues have been reported online, which reduces the chances of using it for critical content. Review Source R Reviewer Systems Manager Used the software for: Less than 1 year ### "Affordable secure storage" June 24, 2019 5.0 Pros Easy to use Ultra secure storage Free 1GB account with option to upgrade. No contracts Cons Not being able to see a preview of the file once uploaded, it would be easier to see a preview image so you know which file you are downloading, especially if the file does not have an easily recognisable name. Review Source R Reviewer \- Used the software for: I used a free trial ### "Review" June 24, 2019 5.0 Pros Ease of use. And convenient design helps too Cons Not much that I did not like. Team is doing a good job Review Source R Reviewer Support Used the software for: I used a free trial ### "Cloud storage of the future" August 13, 2019 5.0 Pros Users can also host files and earn money. Cons Currently, it seems a little too complicated for an average joe to get staretd with this so I hope it gets easier over time and we can get more users. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.