# MotionTools Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MotionTools the right Transportation Management solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/188055/MotionTools/reviews --- MotionTools 5 (21) [View alternatives](https://www.capterra.com/p/188055/MotionTools/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MotionTools Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews BS Bastian S CTOTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 6-12 months. “Design & Usability are pretty awesome and highly modern and functional.“ December 28, 2023 SS Sikandar S Senior Operations Manager DE- FRHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “Discussed with MotionTools support but seems that its not something that can be solved via tool.“ September 18, 2023 HP Helge P CTOFood & Beverages, 51 - 200 employeesUsed the software for: 6-12 months. “The documentation provided for the API was very comprehensive.“ November 9, 2022 PD Philipp D DirectorLogistics and Supply Chain, 2 - 10 employeesUsed the software for: 1-2 years. “No per user pricing, etc. + attractive volume discounts!“ November 30, 2021 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Florin K. CEO Food & Beverages Used the software for: 6-12 months ### "Great Software for delivery " November 10, 2022 5.0 Pros Great support and always new features to be build in. Cons We did miss the option to have multiple bikes with different capacities. But they are working on it and it should be soon online. Review Source AW Anissa W. CEO Logistics and Supply Chain Used the software for: Less than 6 months ### "Very good product with an excellent customer service" July 18, 2025 5.0 We feel understood and taken serious as customers due to quick problem solvings and fast ticketing service. Our overall experience is very positive. Pros Very fast customer service (tickets are answered within minutes), nice interface and intuitive dashboard, pricing is worth it Cons As our workflow has just started recently, we do not have any negative feedback and we are quite sure, that there will not be anything negative, which can't be solved within minutes. Alternatives considered [Onfleet](https://www.capterra.com/p/142633/Onfleet/)[Tookan](https://www.capterra.com/p/218952/Tookan/)[weclapp](https://www.capterra.com/p/163180/Weclapp/) Reason for choosing MotionTools Customer service and POC were very good and valuable for us, pricing is more expensive but worth it due to way more functions. German speaking team Switched from [Shipday](https://www.capterra.com/p/211323/Shipday/) Customer service and POC were very good and valuable for us, pricing is more expensive but worth it due to way more functions. German speaking team Review Source BS Bastian S. CTO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Make your logistics easier" December 28, 2023 5.0 Overall it's a quite modern and nice tool to use and to make your whole logistics easier. The whole team is pretty helpful and it is a nice and clean cooperation. Whenever there is a challenge we can discuss that problem and find a proper solution. Pros Design & Usability are pretty awesome and highly modern and functional. Cons For us we need some customizations and app specific things so we had to wait some months until all funcaitonalities are fine for us. So it is. Not critical so far. Reason for choosing MotionTools Price and future outlook was the best for us. Review Source SP Stephanie P. Product Owner Logistics and Supply Chain Used the software for: 2+ years ### "Mtool Product Experience " November 24, 2022 5.0 Motion tools software has helped the business grow and they have invested in the right tools to operate within the last mile industry which saw a growth over the pandemic. The UI/ UX of the platform is easy to understand and keeps up with the latest UX design trends. Their solutions offering fulfilled FastDrop’s business objectives. One thing that stands out is that they are attentive to their customer requirements and through their support we have managed to implement a product that aligns with FastDrop's strategic needs. Pros It offers tours and tour optimization which is one of FastDrop’s main business function. The Mtools software is always improving and adapting to last mile technologies. Cons It is a product that is continuously growing and some features have to be queued as partof the overall product roadmap therefore one must wait for certain features to be implemented. Alternatives considered [Onfleet](https://www.capterra.com/p/142633/Onfleet/)[Tookan](https://www.capterra.com/p/218952/Tookan/) Reason for choosing MotionTools The software offered the best solution that covered the minimum viable product for the business. Mtools product teams understood our business requirements and we worked together to bridge any gaps in the product. Review Source PS Peter S. Co-founder Retail Used the software for: 1-2 years ### "High reliable, feature-rich and responsive partner when delivery is core to your business" February 28, 2023 5.0 Great in every way! Pros Delivery is critical to our business and we have a highly modularized architecture where MotionTools fits in really nicely, with high uptime, easy integration, modern APIs and fast webhooks. It both developer-friendly, admin-friendly and driver-friendly with good documentation for developers, a nice visual dashboard for internal use and the possibility to white-label your own driver app to make it feel as core to your business as you want. Beyond that, the team at MotionTools has been great partners, always responding quickly to our requests. Cons There's potential for the dashboard to be even simpler to use, and more advanced stacking logic, but on the other side I doubt that anyone does it better, so it's really just an improvement potential from an already really capable state. Alternatives considered [Onfleet](https://www.capterra.com/p/142633/Onfleet/) Reason for choosing MotionTools We perceived MotionTools as way more startup friendly, which they've also proven to be with close collaboration and several requests from us that have made it into the product already. Review Source PD Philipp D. Director Logistics and Supply Chain Used the software for: 1-2 years ### "Customisable solution with excellent support" November 30, 2021 5.0 Extreme attention to detail is the key to success in logistics. I am beyond grateful to work with a technology partner that is always-on-time and neatly organized. Their reliable and flexible platform offers more advanced features and configuration options than any standard delivery software which really pays off when managing last-mile operations on scale. Also: Special shoutout to the super-fast customer success team in Germany! Pros \- Helps us save lots of time in our delivery dispatching workflow. - Great user experience on Android and iOS for our drivers - Easy-to-integrate, great no-code experience and technical support - No per user pricing, etc. + attractive volume discounts! - New features EVERY week! Cons Segmentation of user roles for the dashboard would be a nice feature to have. Currently the only profile you can assign to the new users has full admin access. Alternatives considered [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[Onfleet](https://www.capterra.com/p/142633/Onfleet/)[Bringg](https://www.capterra.com/p/145854/Bringg/) Reason for choosing MotionTools \- Offers more control options than other providers to create a truly efficient delivery workflow - Personal support - Pricing! Review Source Response from M-TRIBES December 7, 2021 Thank you for your review Philipp! We are glad to hear about your experience with our technology and team. Happy to inform you that our team is already in the process of planning a role management system. As an admin you will be able to create a variety of user roles for your business and define certain permissions to the user roles. CB Christian B. Expert Retail Store Processes Consumer Goods Used the software for: 6-12 months ### "Versatile, flexible and customer-centric" November 10, 2022 5.0 What we liked most was the customer-centric approach and the fast and good support. Pros The app is largely intuitive and the tour planning is easy to use. Cons None, all missing functions were gradually added in the course of use Alternatives considered [URBANTZ](https://www.capterra.com/p/157778/URBANTZ/) Reason for choosing MotionTools Price / performance ratio, contract design and flexibility in customization / individualization Review Source ME Morteza E. Deputy CEO Package/Freight Delivery Used the software for: Less than 6 months ### "clean , flexible and intuitive" May 28, 2025 5.0 Pros MotionTools has significantly improved our operational efficiency. The interface is clean and intuitive, and the platform is flexible for managing logistics workflows. The support team is also very responsive and helpful. It’s clear that a lot of thought went into building a product that truly supports complex delivery operations. Cons Honestly, there’s nothing major I disliked. If I had to mention something, it would be that it took us a bit of time to explore all the features, but once we got familiar with the platform, it was smooth sailing. Review Source TH Trent H. President Renewables & Environment Used the software for: 6-12 months ### "Great Team" June 12, 2024 5.0 Pros The team at Motion Tools was very supportive during the initial sales cycle all the way through product testing and roll out. Cons We have had a positive experience so far. Although we are using it in a different capacity than what it was initially built for it has worked for us Review Source SS Sikandar S. Senior Operations Manager DE- FR Hospital & Health Care Used the software for: 1-2 years ### "Great Support - Open to Customisations " September 18, 2023 5.0 Pros Auto-merge feature is highly helpful and increases the operational efficiency. Support response is super fast and team has a solution first mind set. Customisations can be requested and implemented on a fast pace. Cons Rider location update can be tricky if riders are using underground train (Ubahn) / don't have good connection. Discussed with MotionTools support but seems that its not something that can be solved via tool. This issue might exist unless underground train (Ubahn) networks gets better. Review Source ZT Zoltan T. Kurierdienst Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Zuverlässige und effiziente Logistiklösung" June 13, 2024 5.0 MotionTools hat unsere Lieferprozesse optimiert und die Effizienz erheblich gesteigert. Die Echtzeit-Updates und Routenoptimierung haben die Kundenzufriedenheit verbessert. Insgesamt sind wir sehr zufrieden mit der Zuverlässigkeit und den umfangreichen Funktionen der Software. Pros Die Sendungsverfolgung bietet Echtzeit-Updates, Proof of Delivery reduziert Papierarbeit, und die Routenoptimierung spart Zeit und Kosten. Cons MotionTools hat unsere Lieferprozesse optimiert und die Kundenzufriedenheit deutlich gesteigert. Es ist ein unverzichtbares Werkzeug für unseren Betrieb geworden. Reason for choosing MotionTools Wir haben uns für MotionTools entschieden, weil es eine umfassende Lösung bietet, die perfekt auf unsere Bedürfnisse zugeschnitten ist. Die benutzerfreundliche Oberfläche, die nahtlose Integration mit unseren bestehenden Systemen und die hervorragenden Funktionen wie Echtzeit-Tracking und Routenoptimierung haben uns überzeugt. Zudem war das Preis-Leistungs-Verhältnis im Vergleich zu anderen Anbietern unschlagbar. Review Source FF Felix F. Geschäftsführer Consumer Services Used the software for: 1-2 years ### "M-Tribes review" December 10, 2021 5.0 \-Hands-on. Down-to-earth. Interaction with customer success feels natural and is highly effective. Pros \- Unlike any other SAAS provider, M-TRIBES provides eye-level support to me as a founder. - I love that my feedback never gets lost and the response time is crazy fast. - I am able to discuss ideas for add-on features such as creating virtual zones with custom capabilities with the team. -I was nervous when one of our vehicles got stolen and reached out for support late. Within minutes the team helped me locate it and resolve the issue. Cons \-They will always do their best. We had an idea for a feature which unfortunately could not be built in this way. The team found an alternative way to solve our problem and provided the new feature for free! Review Source JD Josselin D. CEO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great tool for transportation business" November 14, 2022 5.0 MotionTools has consistently produced a positive experience for us thanks to their dedicated support and great customer service, regardless of our numerous product updates. We value their exemplary management and resolution of issues. We are much into recommending MotionTools to others. Pros MotionTools is the perfect SaaS tool available to help companies expand their transportation business without exercising high development expenses. The software is well featured and consistently updated with plenty of new features. Cons This product has been carefully developed for delivery industry use, but it will work just as well elsewhere if you try using it to keep track of taxis rides. Reason for choosing MotionTools MotionTools fixed monthly price is something to consider seriously if you don't want to pay a % of the price of your rides. Review Source HP Helge P. CTO Food & Beverages Used the software for: 6-12 months ### "Easy to use delivery solution" November 9, 2022 5.0 We started with a free trial environment. We were able to configure our use cases quickly. The documentation provided for the API was very comprehensive. That's why we decided to use MotionTools. Since then, the system has been running without any problems. Pros \- mobile app for drivers included- well structured & well documented APIs- excellent customer support & customer success management- competitive pricing Cons For our use case, the information in the dispatch map is partly not clear enough Alternatives considered [Onfleet](https://www.capterra.com/p/142633/Onfleet/) Review Source VM Vassilis M. Operations Manager Wholesale Used the software for: 6-12 months ### "Motion Tools Review by POP" November 10, 2022 5.0 Pros I liked the willingness to help of their support team with all of our needs and the coping for all the bigger projects we asked to implement for Cons I don't like the route optimization solutions because it uses simple solutions without any "smart algorithm" implementation and their analytics provision Reason for choosing MotionTools A better experience with the parties involved. They sent us a custom trial really fast and start implementing, analyzing the integration problems, and finding alternative solutions. Review Source AN Akos N. CEO Pharmaceuticals Used the software for: 6-12 months ### "Best Delivery SW" November 10, 2022 5.0 If you are looking for a Delivery Software to manage your on demand delivery business, MotionTools is actual one of the best alternatives. We used it for our Pharmacy Quick Delivery projekt to manage all the processes (delivery, tracking, dispatch, ETA) between our partner Pharmacies and Customers - the critical point was to have live control over the whole delivery journey. The integration was easy, cause the very clear API and Documentation. We get also excellent, fast end competitive support for each issue. Pros \+ API+ SUPPORT+ FAIR Price Model+ Usable features Cons \- Everything what we missed was possible to solve with workaround Review Source JK Julian K. Operational Excellence Lead Logistics and Supply Chain Used the software for: Less than 6 months ### "Great partnership for our Last Mile Delivery Management" December 7, 2022 5.0 Overall we are very happy with MotionTools. We have a friendly, constructive partnership in place that allows us to use all the features we require for our daily driver operations at a competitive rate. The communication and support is exceptional, also onboarding was rather simple. Pros As a quick commerce company we really like the cooperation with MotionTools as we can easily set up hubs and service areas, onboard and manage drivers and assign and manage bookings or tours.In general we appreciate the straight forward UI and ease of use. Cons Data tracking of orders, especially stacked orders could be improved, on the other side MotionTools is already supporting us to improve this part. Review Source JK Jan K. CEO Food & Beverages Used the software for: 6-12 months ### "Best delivery app!" November 9, 2022 5.0 Great! Pros I loved how flexible everyone is at Motiontools, the product is great, managed to scale with us and saved us tons of work! Cons I dont have anything on my mind right nowadays Reason for choosing MotionTools Quality and features/whitelabelling Review Source RW Reinhard W. Betriebsleitung Consumer Services Used the software for: 1-2 years ### "Entwicklung und Handling" November 18, 2022 4.0 Pros Weiterentwicklungsmöglichkeiten, Das Produkt mit aufzubauen und es dahin zu entwickeln, das es zum Schluss so ist wie es der Kunde letzten Endes benötigt. Cons Könnte etwas mehr auf Kundenwünsche ausgerichtete werden. Begrifflichkeiten anpassen, Auswahlmöglichkeiten anpassen Review Source MS Max S. VP Engineering Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Open and customizeable delivery mangement software" November 9, 2022 5.0 Very happy with MT. Super good onboarding experience, really helpful and helped us customize the software to our needs. Pros Really easy to use for drivers. Easy to see upcoming deliveries and schedule deliveries. Good support for different routing types. Cons Not so self-service, but onboarding still good, fast and helpful Review Source MS Marc S. CEO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great features for our fleet management & amazing service" November 10, 2022 5.0 Pros Speed of feature development & customer service Cons some smaller features missing that are on the roadmap already ;) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.