# Verato Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Verato the right Master Data Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/188065/Verato/reviews

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Verato

4.7 (7)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 6th, 2026

# Reviews of Verato

Ease of use

4.6

Customer Service

5.0

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TR

Todd R.  
CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "Best In Class for Healthix"

July 23, 2020

5.0

As a HIE our business is to ensure the highest quality in matching clinical records to unique patients across a very diverse pool of clinical data providers. We found Verato to be the best in class at this work and a pleasure to work with during implementation and on support issues.

Pros

Integration was straight forward and we love the power of their referential matching capabilities Verato brings to the table.

Cons

Would like to see a better process for replaying messages that may have errored out during the intake process.

Switched from

[BrassRing](https://www.capterra.com/p/10003158/Infinite-Talent/)

Price and better features that lead to better patient matching.

Review Source

MM

Michael M.  
Director of Product  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "The best eMPI solution and the quickest to deploy."

July 23, 2020

5.0

The company was easy to work with from day one. Once our agreement was signed we scheduled a kick-off meeting and within a couple of weeks we were up and running. Probably would have gone faster if we had focused our attention on the integration.

Pros

The ease with which it could be deployed in our environment. It was by far the quickest component to add to our global registry and repository of advance care planning information.

Cons

I cannot think of any features that are missing for how we use the product. However I do wish I could use Verato for types of services such as NIST identity proofing. I also wish they supported consumer in other countries.

Reason for choosing Verato

We wanted a proven performer and MPI engine. The price to go with Verato vs build made it a no-brainer.

Review Source

PS

Pam S.  
IT Proj Mgr  
Government Administration  
Used the software for: 1-2 years

### "Very limited"

July 23, 2020

3.0

Employees are wonderful to work with, the tool just isn't very user friendly.

Pros

Not sure there is much to say, employees are good

Cons

It's VERY limited in what users can do with it.

Review Source

JS

Jennifer S.  
Clinical Data Architect  
Information Technology and Services  
Used the software for: 6-12 months

### "Good Produce that you can count on"

July 23, 2020

5.0

We have a close working relationship with Verato and feel like they are responsive and are part of our team in identifying areas of improvement and resolving issues if they arise.

Pros

This product has a great user interface to support improvements in matching, able to review buckets of patients that are near matches or that have concerns. It's back end API calls are pretty straight forward. The quality of the matching is high, and though all software has issues, the customer support is very responsive.

Cons

I wish this product had more user access to creating reports on their database or more canned reports we could have made to run ad hoc.

Review Source

OM

Ousama M.  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "My favorite eMPI"

July 23, 2020

5.0

Pros

The most important aspect of Verato services is that it's probably the only eMPI that is cloud based which gives the customer flexibility to scale up and becoming free of on-premise deployment complications, besides the sophisticated patient identity matching engine with over 85% matching power.

Cons

The only thing that is missing in my opinion is the adoption of HL7v3 which may be needed for some systems in the US

Review Source

SP

Sujan P.  
APPs Lead  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great product and service"

July 23, 2020

5.0

Excellent from day one!

Pros

Great referential matching system. We have been using this software for over 3 years and it has helped to increase the match rate significantly.

Cons

There isn't anything particular I don't like about the software.

Review Source

MM

Maria M.  
Director, Platform Innovation  
Information Technology and Services  
Used the software for: 1-2 years

### "Patient Matching the way it was meant to be done"

July 23, 2020

5.0

Great partners, responsive, knowledgeable, and easy to work with

Pros

The install to use timeframes was compact, allowing us a faster to-market experience.

Cons

I dont have any cons to list, Verato has done a great job

Reason for choosing Verato

Next gate had a cumbersome start up and tuning process. Not viable for us.

Review Source

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