# FeedbackSwift  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FeedbackSwift  Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/188153/FeedbackSwift

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# 

 FeedbackSwift Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

FeedbackSwift

## What is FeedbackSwift ?

FeedbackSwift is a configurable multilingual survey platform for any business or organization. If you want to boost your business performance, our software is the right decision for you.

## What is FeedbackSwift used for?

[Survey](https://www.capterra.com/survey-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FeedbackSwift ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.exentrim.com&name=FeedbackSwift )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FeedbackSwift

5.0 (3)

VS.

[4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

$12

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.3 (2,882)

Value For Money

5.0 (3)

Value For Money

4.1 (2,207)

Customer Service

5.0 (3)

Customer Service

4.2 (2,051)

## FeedbackSwift alternatives

Highest Rated

[4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## FAQs about FeedbackSwift

Overview

### What company size and specific industries is FeedbackSwift built for?

FeedbackSwift is designed for organizations in healthcare, FMCG, hospitality, educational institutions, and electric power. The vendor description does not specify a company size, so the product appears aimed at organizations of any size operating in these sectors.

Features and Usability

### What are the key features of FeedbackSwift ?

FeedbackSwift includes survey builder, question library, and question branching for creating structured forms, plus skip logic, response validation, and response quotas for controlling inputs. It also offers mobile survey, offline response collection, support for audio, images, and video, along with reporting/analytics and data import/export.

Getting Started and Support

### What training and onboarding options does FeedbackSwift offer?

FeedbackSwift provides live online sessions and documentation to help teams get started. Live online training supports guided setup and direct instruction, while documentation gives written reference material for self-paced review of features, steps, and common tasks.

Getting Started and Support

### What customer support options does FeedbackSwift offer?

FeedbackSwift provides chat support for customer assistance. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Analysis Tools

Analyze survey results via statistical testing or crosstabs directly within the software

Data Import/Export

Import and export data to and from software applications

Mobile Survey

Distribute a survey via mobile devices

Offline Response Collection

Practice of collecting data and responses for market research/surveys without an internet connection

Question Branching

Survey design technique that directs respondents to different questions based on their previous answers

Question Library

Pre-written repository of questions that can be reused within a course or for assessment or interviews

FeedbackSwift 13 features

Analyze survey results via statistical testing or crosstabs directly within the software

Import and export data to and from software applications

Distribute a survey via mobile devices

Practice of collecting data and responses for market research/surveys without an internet connection

Survey design technique that directs respondents to different questions based on their previous answers

Pre-written repository of questions that can be reused within a course or for assessment or interviews

View and track pertinent metrics to find patterns and gain insights from data

Limit the number of participants with certain characteristics you want to complete the survey

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Skip over or route respondents to different questions based on their previous answers

Allow media to be embedded in the question or answer options

Create and manage surveys

Modifying a website's URL to enhance readability, branding, or campaign alignment

Get Advice

We can help you find the software with the features you need.

Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

Free Trial

Free Version

Basic

$29.00

Flat Rate,Per Month

Value for money

5.0 (3)

5.0

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HS

Holger S.

medical doctor

Medical Practice

### "Our online-practice -survey: Finally a clear view on our patients perception"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2019

Now, after years of uncertainty and doubts I get reliable information about the patients perception of the practice, all this without loosing time. Patients like to use the tablets in the practice to share their information. And I get continous input about the results of my efforts to change the "not so good" to the better.

Pros

Easy-to-assemble-tools to create the survey One-view-analyses of the most important informations and results. Many easy to get diffenciated analyses tools

Cons

Many features that may be helpful for specialists in composing and analysing surveys may cause a waist of time in the beginning.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Biljana B.

Finance asistant

Computer Software

### "It is great! Very simple and useful!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2019

Pros

It is very simple to use, everyone can without any help to make surveys or test.

Cons

Everything perfect! There is nothing I can complain.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Milica D.

Digital Marketing Manager

Marketing and Advertising

### "My experience on Feedbackswift "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2019

I've been using this software on behalf of my clients from various industries, for surveys and educational purposes. It really is the best thing out there!

Pros

The best survey software I've ever used. Easy to use, remote access, customization, mobile app free of charge, advanced analysis and logic.

Cons

I don't have any complaints about the software at this moment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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