# Page 15 | EaseUS Data Recovery Wizard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is EaseUS Data Recovery Wizard the right Business Continuity solution for you? Explore 411 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/188155/EaseUS-Data-Recovery/reviews

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EaseUS Data Recovery Wizard

4.6 (411)

[View alternatives](https://www.capterra.com/p/188155/EaseUS-Data-Recovery/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 29th, 2026

# Page 15 - Reviews of EaseUS Data Recovery Wizard

## Showing most helpful reviews

Showing 351-375 of 411 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TF

Thomas F.  
CTO  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Outstanding data recovery"

May 17, 2023

5.0

Pros

Some vendors leave you alone with the software they created. EaseUS is different , they care a lot about their customers. Especially \[sensitive content hidden\] provided excellent support, his technical skills were amazing.

Cons

I was thinking long about the cons, but I failed define one here.

Review Source

Aris G.  
Web Developer  
Consumer Services  
Used the software for: 1-2 years

### "EaseUS for Reliable Hard Drive recovery"

January 13, 2021

5.0

We recover deleted partitions and important word documents from our customers and in the end of the day we save hours of work, especially for Word documents which are proud with EaseUS that we don't have to announce to our customers to do their work from the beginning because their work is not recovered.

Pros

We use EaseUS in most cases for Word documents recovery, we find that it's one of the few Software that really works well. Also, we use it for deleted partitions. Many times happened that we or the customer accidentally deleted the wrong partition before formatting or installing a second operating system. In such cases we need to recover files from deleted recovery. The secret is to use EaseUS immediately after the incident and in such cases EaseUS ALWAYS saved our work!

Cons

Sometimes photo are partially recovered, with thumbnails looking good but when opening the photos they may be missing some rows of pixels. Well that depends on what case is used and how corrupted is the file recovered.

Review Source

Response from EaseUS Software

January 23, 2021

Hi Aris! Thanks for sharing your experience with EaseUS Data Recovery Wizard. As for the photo recovery issue you've mentioned, I'd suggest check the Raw files. There is a chance to find the intact version of photos or other types of files there.

VR

Verified Reviewer  
RESPONSABLE S.A.T.  
Information Technology and Services  
Used the software for: 2+ years

### "Recuperacion fiable"

November 7, 2023

5.0

Pros

La posibilidad de rescatar información en multitud de soportes. Facilidad de uso y eficacia en el proceso.

Cons

No puedo dar ninguna desventaja de este producto, es mas recomendable.

Alternatives considered

[EasyRecovery](https://www.capterra.com/p/34551/EasyRecovery/)

Review Source

VR

Verified Reviewer  
Owner  
Computer & Network Security  
Used the software for: 2+ years

### "works ok, sometimes"

December 8, 2019

3.0

we use this product, on occasion to recover files. that's what it's supposed to do. as i have mentioned, it works about half the time. i don't consider that success rate all that good. we need to use other utilities to achieve the intended goal. sometimes the others fail too, but nowhere near half the time.

Pros

it does recover files, which is a good thing. when you've lost something that you need to get back, either by mistake or because something exploded, you will generally settle for anything that can get the job done.

Cons

the success rate is not all that great. we are able to recover about half the files we try to recover. i do not consider that a great statistic.

Review Source

DM

Dor M.  
CTO  
Computer Software  
Used the software for: Less than 6 months

### "Unsatisfactory Product Performance"

December 22, 2023

1.0

Worst experience ever. This is a clear case of product failure, rendering the software completely useless for the purpose it was bought for.

Pros

I am writing to you again to express my deep dissatisfaction with the Product I recently purchased. Despite the trial version's limitations, which did not allow for actual data recovery, I proceeded to purchase the full version based on the understanding that it would effectively recover a recently deleted video file from my Mac. Unfortunately, the software failed to locate and recover the desired file. The one file it did suggest was significantly corrupted and could not be restored, rendering the software ineffective for my specific need.

Cons

Upon purchasing your software, I was under the clear impression that it would effectively recover a recently deleted video file from my Mac. The software not only failed to locate the file but also suggested a corrupted file that could not be recovered. This is a clear case of product failure, rendering the software completely useless for the purpose it was bought for.

Review Source

VR

Verified Reviewer  
Co-Founder | Marketing Director  
Real Estate  
Used the software for: Less than 6 months

### "Very unsastified.... Didn't deliver what promise and no refund."

December 11, 2019

1.0

Pros

Nothing, since it didnt got the job done that was being advertised.

Cons

Would love that someone read my story. Since their support didn't really care. I was browsering around and was looking for multiple options to get some files from my unstable harddrive. I stumbled upon EaseUS, where they wrote many blogs about solutions and the things their software could do for me. In total it has a huge price tag of more than 80 USD. Which is quite steep for something that you are not sure if it works. The money back/refund guaranteed unique selling proposition made me eventually try it. When trying it, it didn't work out! The software was unable to do what was being advertised. I'm alright with that so I followed their procedure by sending an email, after that I was talking with \[SENSITIVE CONTENT HIDDEN\] on the livechat and he tried to help me. We already fastly came to the conclusion that the software was useless for me to use. I tried to get a refund for it; but they would not allow me. In the end I got no refund whatsoever. So I paid top dollars for literally air. I would kindly ask again to consider the small consumer since, pressing a refund button = just peanuts for a company.

Review Source

VR

Verified Reviewer  
Software engineer  
Computer Software  
Used the software for: Less than 6 months

### "Worst customer service!"

October 26, 2021

1.0

Cons

Nothing to like!! They have the worst customer service, and they are not attentive to what the customer says. They respond automatic and systematic answers just for the protocol - not interesting in customer favor!

Review Source

Response from EaseUS Software

November 24, 2021

Hi! Ada there, from EaseUS Software. That's not the typical style of our customer support team. I think there should be some misunderstanding. Would you please send me your order ID? Thus, I can help to check what has happened. EaseUS is popular for data recovery, partition, and backup needs. And one of the most important reasons is the professionalism of our customer support. Please do let me help you Sincerely,

Alvin P.  
Proprietor  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "A legit data recovery for my Business "

May 27, 2021

4.0

I remember I have this 32gb USB Pen drive which most of my important files stored. But one day the usb got corrupted, and It ruined my day. Thanks to EaseUS data recovery, I stillmanage to recover my files, with ease! A life saver for me

Pros

What I like most on using EaseUS Data Recovery is their interface and the preview quality. You know, when you gonna recover corrupted files, you dont know what's the files inside so the preview is your friend. It also allows me tl Recovers unlimited data, I have before my 32gb USB been corrupted and I was able to recover it. Yey! And take note, it provided me best quality of my recovered files.

Cons

Expensive. Yes, for small businesses it's a bit expensive for me.

Review Source

TK

Thilo K.  
Project Manager  
Computer Software  
Used the software for: Less than 6 months

### "Don't buy from this Company "

July 27, 2022

1.0

Leider kann ich nichts Gutes über die Geschäftsgebaren diese Firma schreiben. Es werden an verschiedenen Stellen Aussagen getroffen, die nicht oder nicht ganz der Wahrheit entsprechen.

Pros

Keine Vorteile, da die Software bei mir nicht funktioniert hat.

Cons

Die Firma scheint es mit der Wahrheit nicht so ernst zu nehmen. Auf der Webseite wird mit "30-day money back guarantee. Risk-free" geworben. Allerdings muss man als Kunde mittels "Online-Session"nachweisen, dass es nicht funktioniert. Ansonsten gibt es keine Rückerstattung (Refund Policy). Die Testversion scannt fleissig nach Dateien und zeigt viele Dateien an, wenn man allerdings nur eine Datei zurückholen möchte, muss man die Vollversion kaufen. Und dann sind alle Dateien bei mir kaputt und nicht mehr zu gebrauchen gewesen. Aussage: "EaseUS hofft immer, Benutzern einen Überblick über die Funktionsweise der Software zu geben und bietet aus diesem Grund die kostenlose Testversion an, um Benutzern zu helfen, die Software im Voraus vollständig zu testen."

Review Source

RD

Rachel D.  
Product Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Software doesn't work and I can't have my money back"

February 24, 2022

1.0

Terrible, I don't recommend to anyone who is not sure about investing the steep price - it may not work and you will lose your money.

Pros

Nothing, the software did not work and I cannot have my money back.

Cons

I purchased the software and tried to recover my files, but it didn't work. As a EU consumer, I have the right of having my money back within 14 days of my purchase, and they not only don't want to give my full money back, but keep pushing me for other services or solutions. Terrible customer experience, I felt scammed. Had a lot of back and forth to have only half of my money back.

Review Source

Response from EaseUS Software

March 2, 2022

HI Rachel, Sorry to know that you haven't recovered your lost data. Normally, if a user can't get the software work as expected, we'd offer some pro solutions like checking the raw material. With a good chance, files can be found back at this stage. With no detail info of your order, I don't know what's your exact case, but I think our customer support is offering you Raw file checking solution. That doesn't request a further payment. However, if users need to repair disk and more professinal services, an additional payment is needed. Disk damage can't be recovered only with the help of data recovery software. So, that's quite fair. We normally allows a refund after we offer a solution and that still can't work. In your case, it seems that you didn't accept our advice to check the raw files. So, no refund was made. That's a standard operation we think. It's not our software issue. Hope you can understand!

SH

Scott H.  
Owner  
Construction  
Used the software for: 2+ years

### "Recovery made easy"

March 22, 2024

5.0

Great, use it all the time for the last 4 years now with no issues.

Pros

I like how simple and straightforward the operational functions are. Simple to understand and use. Let alone how thoroughly it does the job.

Cons

Takes long to complete the process but when something is that thorough it's to be expected.

Switched from

[Data Recovery Software](https://www.capterra.com/p/167878/Data-Recovery-Software/)

Didn't do a complete job in my opinion. The platform was a bit complicated.

Review Source

MC

MICHAEL C.  
Self employed  
Consumer Electronics  
Used the software for: 2+ years

### "Recovery of Data is as EaseUs that. Great Tool!"

June 28, 2021

5.0

Overall I am satisfied with what EaseUs Data Recovery can do especially since I use it for a part time gig which pays back the investment

Pros

EaseUs is easy to use. The drives show on the first screen, you just scan and then select what you want to recover. Nothing complicated, just simple steps but it's a very efficient too this. I can even select the specific folder if I know where the lost data was.

Cons

The price is kind of on the expensive side. Usually loosing data is not a daily occurrence so paying around $70 per month for something you are going to use for once or twice is a tough ask.

Review Source

Carlos Z.  
Teacher / Consultant  
Education Management  
Used the software for: 1-2 years

### "A useful tool"

June 24, 2021

4.0

It has helped me a lot because I continually have students or colleagues with information loss problems. Whether it's from your hard drives or your computer, I've gotten a lot back from them.

Pros

It is the best way, at an affordable price, to be able to retrieve information. Recovers files that have been lost, that have been removed from the recycle bin, and also that may be damaged. How much is your information worth? EASUS is one of the best solutions at a good price. You should try it.

Cons

the only downside is that it can be a bit slow and it also recovers hundreds of unusable files. But hey, it recovers everything, and it is better than about and not that you lack information.

Review Source

Mubarak Husen P.  
Production Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Mubarak Patel"

June 7, 2022

4.0

I always use EaseUS Data Recovery whenever I want to recover lost data. It recovers files but some of them will be broken and I am unable to use them.

Pros

EaseUS Data Recovery recovers almost all deleted files, and images from any storage that has been deleted or formatted. Easy to use, friendly user experience. Very simple, and intuitive! I like EaseUS Data Recovery as it is very simple to use.

Cons

It's expensive for single users to consider and is more suited to small businesses. The inclusion of the decrypt of ransom attack file option will be great.

Review Source

Andrew C.  
Technical director  
Computer Hardware  
Used the software for: 2+ years

### "My go to recovery software for business use."

July 27, 2021

4.0

i have been satisfied with this software and have now been using it for some years. it has moved with the times with updates for new types of drives.

Pros

This software often deep scans what other similar products fail to be successful. I like that it finds drives no matter how damaged they are.

Cons

recovery produces a chaotic disorganised list of files. They cannot be searched by name.

Reason for choosing EaseUS Data Recovery Wizard

It does successfully scan drives other software cannot. The deep scan functionality is the best I've found.

Review Source

CW

Christoff W.  
Inhaber  
Education Management  
Used the software for: Less than 6 months

### "Fake - Finger davon lassen"

December 23, 2023

1.0

Der Gesamteindruck ist katastrophal - nicht empfehlenswert.

Pros

NICHTS. Ganz üble Customer Experience. Die Software sollte vom Markt genommen werden.

Cons

66 Stunden wird für den Prozess angezeigt - die Software ist nach 12 Stunden bereit "to recover". Die Files auf der HDD werden angezeigt, doch die Dateien werden unvollständig wiederhergestellt - und sind nicht lesbar.

Review Source

jT

jean T.  
Enseignant  
Higher Education  
Used the software for: Less than 6 months

### "INUTILE"

November 13, 2023

1.0

Malgré le prix élevé du logiciel, il a été impossible de récupérer mon disque dur ssd crucial, un agent compétent (\[contenu sensible caché\]) à bien essayé de prendre la main à distance avec teamwiewer, mais après un long moment passé à chercher à retrouver des fichiers, il m'a réclamé 299$ pour effectuer une réparation plus efficace !!!!!

Pros

Publicité attractive et site internet professionnel

Cons

Après un long moment passé à chercher à retrouver des fichiers, il m'a réclamé 299$ pour effectuer une réparation plus efficace !!!!!

Review Source

VR

Verified Reviewer  
System Engineer  
Computer Networking  
Used the software for: 2+ years

### "Recovery Software"

October 15, 2020

4.0

Good Software, It can do the job

Pros

It is a lightweight program that can recover data

Cons

Data that are being recovered are a bit unorganized

Reason for choosing EaseUS Data Recovery Wizard

.

Review Source

Lourdes G.  
Asistente al Cliente  
Supermarkets  
Used the software for: 6-12 months

### "Nos ayuda en momentos de crisis"

January 26, 2023

4.0

Muy buena en mi caso, me ayudo a recuperar datos de un disco duro dañado. Tube muchas redundancias, es decir muchos archivos duplicados y los nombres no son los mismos lo cuál me hizo tener un trabajo extra.

Pros

Recuperación casi total, fácil de utilizar.

Cons

Me crea muchas redundancias a la hora de recuperar archivos. Es decir tengo muchos archivos duplicados.

Reason for choosing EaseUS Data Recovery Wizard

Fácilidad de uso y fue el proporcionado por la empresa en su momento.

Review Source

HY

Haitong Y.  
Senior product manager  
Consumer Electronics  
Used the software for: Less than 6 months

### "Incompetent software. Disastrous support."

January 9, 2024

1.0

The software failed to retrieve any of my lost files even it was one of the easiest scenario (recovery right after deletion without new write-in). Although I applied for support or refund right after the purchase, the supporting member did not help and refused my application. The refund policy on the homepage is a blatant lie.

Pros

No. Except that they are easy to deploy.

Cons

Not capable of recovering my files. Terrible support Refuse to refund

Review Source

HF

Helen F.  
Owner  
Retail  
Used the software for: Less than 6 months

### "They are scammers!!!"

September 23, 2022

1.0

Pros

There is nothing good about this product or company.

Cons

They claim to be able to recover all files from Macs, this is a lie. They say they support SSD drives, which all Mac laptops have, this is a lie. They con you into paying by showing you all the files they have "recovered" yet, after payment, you can't see anything. When I sought help from them, they said recovering files from an SSD drive was "impossible" but have refused to give me a refund, instead they offered to upgrade my subscription of a product I can't use. They are con artists!

Review Source

AM

Antonio M.  
Fotografo  
Media Production  
Used the software for: Less than 6 months

### "No recupera bien los archivos MOV"

November 25, 2023

1.0

Pros

Nada. Es caro y no cumple lo que promete.

Cons

Recupera archivos que no se abren y ha hecho que tenga que contratar otro software que si lo soluciono

Review Source

MI

Mohamed I.  
Network Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Be careful when using recovery software"

May 12, 2022

3.0

An interesting experience because it allowed me to learn about many Easeus products and used it to recover some files. I recommend using it on a personal level or when trying to recover a file quickly.

Pros

The possibility of specifying the recovery on the subfolders, and this speeds up the recovery process with a modern, clear interface and accurate in determining the recovery time. Classification and filtering of the recovered files, which facilitates the search process when the file name is changed.

Cons

Some of the files that are recovered are damaged and here I am talking about files that were deleted minutes ago, not years. Failure to determine the validity of the recovered file to ensure the integrity of the file before deleting it, or not to be exposed to factors that caused its destruction.

Switched from

[Puran File Recovery](https://www.capterra.com/p/235356/Puran-File-Recovery/)

I was trying to recover a file that was deleted a few minutes ago and Easeus failed to recover it completely, but one of the other products succeeded in that This does not mean that Easeus is a bad product, on the contrary many products fail to recover the whole file

Review Source

mO

mami O.  
なし  
Computer Software  
Used the software for: Less than 6 months

### "復旧可能なファイルの表示がわかりやすい。簡易解析時間が早い。数ファイルならすぐ復旧できる。"

March 13, 2023

5.0

消してしまったファイルを復旧できた。

Pros

復旧可能なファイルの表示がわかりやすい。簡易解析時間が早い。（深い解析は時間がかかるが簡易解析で復旧したいファイルがみつかったときは深い解析が終わるのを待たずにすぐ復旧できる）数ファイルならすぐ復旧できる。

Cons

同時に複数のＰＣでは使用できないので、使うＰＣを切り替える時はチャットでコードリセットしてもらう必要がある。時間はそんなにかからないので不自由というほどではないが、製品の画面上からリセットできるボタンがあるともっと便利。

Review Source

NJ

Nicole J.  
CE)  
Online Media  
Used the software for: Less than 6 months

### "DO NOT BUY THIS You will lose both your files and your money."

April 18, 2022

1.0

See above. Everything was terrible.

Pros

Nothing. There is NOTHING positive about this product.

Cons

Any positive review on this company is paid for, it's so bad Amazon has turned off the ability to review their product unless it's a verified purchase. I recently purchased EaseUs, and spent an evening recovering files that were not lost, simply stuck in a corrupt file structure. EaseUs "found them" but the files were completely unreadable. Hours later I invested in another recovery program and in seconds had all my files. I contacted EaseUs as they boast a 30 day moneyback guarantee... first they couldn't even find my order using the order number THEY gave me. Then acted like I was at fault for not haveing a number I was never given. Then after showing them photo and VIDEO PROOF of the failed recovery they attempted to tell me that wasn't good enough and that I should have used the trial to test the recovery... only it has a 100mb limit, not really a useful option when the files were larger then that... and it doesn't change the fact that their program is terrible. They buy reviews, they are disorganized with terrible customer service, and the program is garbage. Steer Clear.

Review Source

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