# Page 16 | EaseUS Data Recovery Wizard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is EaseUS Data Recovery Wizard the right Business Continuity solution for you? Explore 411 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/188155/EaseUS-Data-Recovery/reviews

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EaseUS Data Recovery Wizard

4.6 (411)

[View alternatives](https://www.capterra.com/p/188155/EaseUS-Data-Recovery/alternatives/)

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Last updated March 29th, 2026

# Page 16 - Reviews of EaseUS Data Recovery Wizard

## Showing most helpful reviews

Showing 376-400 of 411 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TK

Tim K.  
Lecturer  
Biotechnology  
Used the software for: Less than 6 months

### "EaseUS use automatic subscription renewal to charge extra fees. No chance of refund."

March 4, 2021

1.0

Absolutely disappointing. Terrible service

Pros

The software worked for recovering my data. But without consent or warning I was automatically subscribed to a second month for a further fee. I immediately cancelled, and requested a refund but they stubbornly refuse and chance of refund, stating "your case does not meet our criteria for refund".

Cons

"30 day refund" is prominently advertised on the EaseUS website. BUT THIS IS A LIE. I happily paid the 1-month subscription for the time that I used the software. But when they automatically subscribed me for a second month, I requested this be cancelled.

Review Source

Response from EaseUS Software

March 8, 2021

Hi Tim! Thanks for choosing EaseUS Data Recovery Wizard and we are glad that it worked to save your data back. As for your subscription experience, when placing the order for EaseUS Data Recovery Wizard Professional (1 - Month Subscription), you agreed with the Auto-Renewal Service on the purchase page. Actually, there's an option to cancel the subscription in the order confirmation email, so our customers could choose to continue the subscription or not. https://kb.easeus.com/sales/90011.html

MA

Mansour A.  
computer engineer  
Government Administration  
Used the software for: 2+ years

### "Review for EaseUS Data Recovery"

August 1, 2021

2.0

The program needs more development

Pros

The program is easy to use Quick search for lost files The price of the program is average compared to other programs

Cons

Most of the files are corrupted when recovering The lack of a built-in program to open Word and Excel files ... before recovering

Review Source

KN

Keith N.  
CTO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Be warned: Does Not Work On Solid State (SSD) Drives!"

February 9, 2021

1.0

Pros

Installing was easy. User interface is sleek. BUT.. read below

Cons

Will not work if your deleted files are on a SSD (Solid State Disk)! Given that SSDs are common in laptops and desktops these days, it was a big disappointment to me and a waste of money that I wasn't able to recover any files, though I was able to see their filenames. I requested for a refund and this is their reply: "In order to speed up SSD, TRIM would totally erase the file content after it was deleted and it is impossible to recover the lost file with any data recovery software or service." After some back and forth, they finally relented and gave a 50% refund. Wasted purchase which does not work for me at all.

Review Source

Response from EaseUS Software

February 20, 2021

Hi Keith, I'd say sorry that you didn't get back your data and only get half of your payment refunded. That's true that no data recovery software can help if the TRIM mode is on. That's still a barrier in this field. I'd suggest you try the free or trial version before buying any software. That will help you better know if the product meets your needs.

VR

Verified Reviewer  
Quality Assurance and Frontend Developer  
Computer Software  
Used the software for: I used a free trial

### "My Experience on EaseUS Date Recovery"

June 3, 2021

4.0

Pros

EaseUs Data Recovery save my life. Reason for review on EaseUS Data Recovery are mentioned below: - Lightweight and easily install - Simple GUI, easy to understand and Easy step to recover - Compatible (Mac and Window) - Fast recover - Recovered and Organize all folder itself

Cons

It would be better if mentioned below features are add or improve: - Some files are not support after recovered (file crashed) - Costly - It does not recover after overwrite

Review Source

VR

Verified Reviewer  
Video Manager  
Broadcast Media  
Used the software for: Less than 6 months

### "Their engineer \[sensitive content hidden\] are professional."

June 12, 2023

5.0

Their engineer \[sensitive content hidden\] are attentive, courteous, and professional. He carefully checked my SDD problem and helped me get back all the file successfully. Also he teach me some knowledge to prevent the same problem. Highly recommended to try EaseUS 1 on 1 Remote Assistance.

Pros

Their software is easy to use and the interface is simple and clear. Their customer service is also very good, and they are happy to answer any questions.

Cons

There is no link in the software to contact customers directly.

Review Source

MFP

Moisés Fabián P.  
Analista de Seguridad  
Banking  
Used the software for: 2+ years

### "Acerca de EaseUS Data Recovery"

June 13, 2022

5.0

Probé EaseUS y sin temor a equivocarme puedo afirmar que es el software idóneo para recuperar ya sea documentos, imágenes o cualquier otro tipo de archivo que hayamos perdido.

Pros

La capacidad de escanear las unidades de nuestro disco o de los dispositivos extraibles, que queremos restaurar contenido multimedia, de suma importancia para nosotros.

Cons

Es una herramienta poderosa para salvar la data de cualquier dispositivo. No tengo quejas sobre la misma.

Review Source

PH

Peter H.  
Admin  
Animation  
Used the software for: Less than 6 months

### "Try an other"

January 18, 2024

1.0

Never again, and when I send the message that i dont want to have an ABO and wanted to have my money back - this was ignored and money has bee taken from my account

Pros

Nothing at all

Cons

if you have to find out that your data on Sticks (2) had been killed

Reason for choosing EaseUS Data Recovery Wizard

I had the wrong idea that this is the program thats usefull to me and never ecpected that killing was the job to sell a recovery program that only would have helped to recover 20% of lost data

Review Source

PD

Pierluigi D.  
libero professionista  
Alternative Medicine  
Used the software for: Less than 6 months

### "recesso negato"

November 11, 2022

4.0

Da evitare assolutamente

Pros

funziona, ma poi trovare i dati recuperati è un'impresa

Cons

quando si acquista il prodotto senza saperlo stai comprando un abbonamento da oltre 80 euro al mese!!! Quando mi sono accorto ho contattato l'assistenza ma il rimborso mi è stato negato. Nessun diritto di recesso!

Review Source

JT

Jade T.  
DA  
Arts and Crafts  
Used the software for: Less than 6 months

### "Récupération d'un dossier"

March 8, 2024

5.0

Pros

J'ai malencontreusement supprimé de mon disque dur externe ssd un dossier contenant toute ma vie. (Puis vidé la corbeille, bien évidemment). Après avoir appelé Apple qui n'a pas su me donner de réponse j'ai tenté ma chance avec EaseUS Data Recovery Wizard. Les nombreux commentaires négatifs assez inquiétants, m'ont fait hésiter longtemps, c'est pourquoi j'ai choisi de laisser un avis. Malgré les avis j'ai tout de même essayé car le logiciel voyait mon fichier supprimé. J'ai bien fait d'y croire car j'ai récupéré la quasi-totalité de mon dossier d'une taille de 96,5 Go. Je dis quasi, car il y a en effet quelques fichiers endommagés, mais très peu. Je suis ravie d'avoir pu sauver mon dossier.

Cons

Je trouve ça néanmoins cher, assez peu intuitif mais efficace.

Review Source

SB

Sonja B.  
NA  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Does not deliver promised results"

June 29, 2021

1.0

I do not recommend this software to anyone. Locating files, but not being able to recover them is useless. The response to emails are untimely.

Pros

Initially, I was thrilled that a lot of my data was located on defective hard drive

Cons

Although, many of my files were located on the drive, none were recovered. I paid to use the app, followed instructions and expected to recover at least a few documents, out of thousands. When I hit "recover" nothing happened. I had to rescan again, which takes a very long time on a 1tb hard drive. I scanned a few times before checking the task manager ava the CPU was not moving, at all. I did get other software that did the job quickly and efficiently. To add insult to injury, EASEUS refused to give a refund.

Review Source

TS

Tanner S.  
Owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Buyer Beware"

February 17, 2023

1.0

Horrendous - conned.

Pros

All the promises on their website; although too good to be true.

Cons

Did not work, despite their 97% satisfied customers promise and 30 day money back GUARANTEE! They don't offer a refund; they then conjure up a list of criteria before they will refund you - despite the GUARANTEE!

Review Source

Jen S.  
Teaching Associate  
Education Management  
Used the software for: Less than 6 months

### "It works but they auto-renew "

October 2, 2022

5.0

The auto-renew function is specifically designed to grab that second unneeded month from costumers. It would be a better business practice to allow the costumer to purchase one month at a time. There was no reminder that payment for the renewal was happening on a certain date. This practice felt like a trick more than good costumer service. So, beware of auto renew.

Pros

The recovery on my external drive worked!

Cons

The auto-renew function could not be turned off until after the first week of use. And, by then you forget. So, if you wanted to buy it just for one month, you'll likely see the second month on your bill before you remember to cancel.

Review Source

JV

Josselin V.  
Gérant  
Arts and Crafts  
Used the software for: Less than 6 months

### "Logiciel obsolète et non remboursable"

December 20, 2022

1.0

Pros

Beaucoup de publicité, il est notamment indiqué que nous sommes satisfait ou remboursé, sous 30 jours.

Cons

N'a pas fonctionné dans mon cas et produit non remboursable, alors qu'il est indiqué que le produit est remboursable sous 30 jours si non satisfait.

Review Source

MF

Mustafa F.  
Mamaging Partner  
Management Consulting  
Used the software for: Less than 6 months

### "Recover Easily"

April 10, 2022

5.0

Generally these kind of programs do not be used daily, we only you use them in need. So I do not want to keep the program in my computer for good and pay money for it.

Pros

Sometimes you can delete your files permanently, intentionally or by mistake. But after that you could need them again. At that point this program is very useful to recover. It is very easy to install to PC and to use. Even the free version of the program can help when you need an important file to be recovered.

Cons

At first we used this program's free version. But it allows you to recover only 2GB of data in free version. So we got base version for unlimited recovering. I found the price was high.

Review Source

VR

Verified Reviewer  
Associate Technical Lead  
Information Technology and Services  
Used the software for: I used a free trial

### "Review for EaseUS Data Recovery"

June 1, 2021

4.0

I am very intrigued by its functionality and would definitely recommend this product to others which I already have.

Pros

I have used EaseUS Data Recovery on multiple occasions on different machines and it was able to get the job done perfectly.

Cons

50 - 60 monthly price point is somewhat expensive. But it is something that we have to bare with for at least one month to recover over precious files.

Review Source

JG

James G.  
Technician  
Telecommunications  
Used the software for: 6-12 months

### "Perfectly Fit Our Needs"

August 10, 2020

5.0

It was great. Also fully recovered a .pst file we were sure was lost for good!

Pros

The ease of use for a person who isn't considered IT, but required to do IT work. Helped me greatly in transitioning my department from HDD to SSD or M.2 storage. Merged everything easily and was an exact clone. The monthly purchase and free trial option are great as well for one time transfers.

Cons

Price is a bit steep but understandable!

Review Source

NJ

Noah J.  
Development and Communication Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The Free Version's Worth It - The Paid? How Much Do You Want It?"

January 13, 2023

4.0

Pros

It absolutely worked on 2GB memory sticks, and it saved a decent amount from a failed microSD card.

Cons

It's a challenge to configure, and it didn't retain anything close to the original file names, which made sorting have to happen visually.

Review Source

Adeniyi A.  
SEO expert  
Computer Software  
Used the software for: Less than 6 months

### "The Most Beginner friendly Data Recovery software out there"

September 11, 2020

5.0

Pros

I love the EaseUs data recovery tool. Very efficient and easy to use. Indeed, it's the Most Beginner-friendly Data Recovery software out there.

Cons

I know that good tools don't come cheap. However, I feel it will make sense if pricing can be a bit more affordable for most people.

Review Source

JC

Jesus C.  
fotogramas  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Cuidado con lo que pagas "

January 11, 2022

1.0

Estoy muy descontento con esta App Tened mucho cuidado con lo que pagáis. Pagé por un mes para usarlo. Tan solo un mes. Después del mes me cobraron otro mes por 102,79€ a nombre de ''Pago a cleverbridge AG'' Me puse en contacto con ellos y me comentaron de que NO me devolvían el dinero. Me justificaron el hecho mandándome un link en ingles cual NO está claro para nada, Aqui el LINK \[CONTENIDO SENSIBLE\] Aun no sé si me cancelaron ya la suscripción , el servicio técnico no me lo está dejando fácil. Por otro lado también estoy en contacto con PayPal para que me ayuden . Seguiré informando .

Pros

No lo recomiendo y me gustaría informar a los nuevos usuarios

Cons

Servicio técnico , politicas de cancelaciones no claras

Review Source

ML

Manuel L.  
Responsable departamento técnico  
Information Technology and Services  
Used the software for: 2+ years

### "Una buena opción para recuperar datos"

September 14, 2022

5.0

Pros

Tiene una interfaz sencilla y las veces que lo he usado he recuperado bastantes datos incluso algunos borrados hace mucho tiempo.

Cons

No le he visto nada malo, las veces que no he tenido éxito ha sido porque el dispositivo estaba muy dañado.

Review Source

GM

Gianni M.  
IT manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Il salvavita"

November 22, 2022

5.0

Molto soddisfatto, tante volte ho recuperato dati da dischi compromessi

Pros

Tante volte mi son trovato a fare recupero dati e questo prodottto non mi ha mai deluso

Cons

A volte non fa vedere le anteprime dei file recuperati, ma nessuno è perfetto

Review Source

hB

hayley B.  
Media production  
Media Production  
Used the software for: Less than 6 months

### "DO NOT BUY!"

May 5, 2021

1.0

Terrible. Extremely disappointed .

Pros

Nothing.

Cons

They're insatiable money grabbing scammers. This software doesn't recover video files of any kind or size. The customer service team are useless. Their refund policy ensures that its extremely unlikely you'll ever see your money again. Wasted £100.

Review Source

Response from EaseUS Software

June 25, 2021

Hello Hayley, Thanks for choosing EaseUS Data Recovery Wizard. Could you please tell us under what circumstances you lost your data? We will provide technical support. You can also contact our customer service (support@easeus.com) about refunds.

IU

Ibraheem U.  
Student  
Education Management  
Used the software for: 1-2 years

### "EaseUS live saver "

September 14, 2022

4.0

Pros

It helps in the recovery of lost partitions

Cons

Some times it take a long time to complete deep scan

Review Source

VR

Verified Reviewer  
Chief Executive Officer  
Entertainment  
Used the software for: Less than 6 months

### "A Simple Solution To Ease Migration"

August 20, 2020

4.0

Easy process when we need to transfer so many data and app, we encounter little to no error

Pros

It really eases up our process when we need to move office and transfer data from computer to computer. Worth the money

Cons

Little to none, maybe the can make the UI more interactive but Im just nitpicking here

Alternatives considered

[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)

Reason for choosing EaseUS Data Recovery Wizard

Pricing, Easier to Use

Review Source

MK

Mohamed K.  
Senior Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "EaseUS Data Recovery Review"

May 3, 2021

5.0

it is an amazing application

Pros

it is an amazing software and it is a saver recovered my data using it more than one time and keep suggesting it to my friends

Cons

Search engine need to be more faster and contains more filters in the datatype too

Review Source

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